Habits For The Home

★★★★☆

About Habits For The Home

Home & Garden

Home & Garden
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Vignettes

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Muehleip's Home Furnishings

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3.5 6
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If the Bellevue and Seattle offices are anything like the Roosevelt business that closed in February, it is WAY OVERPRICED! In closing they marked down and bargained down further many items including a limited edition giclee that I

3
★★★★★

If the Bellevue and Seattle offices are anything like the Roosevelt business that closed in February, it is WAY OVERPRICED! In closing they marked down and bargained down further many items including a limited edition giclee that I

.

DO NOT SET FOOT IN THIS STORE!! Lies, lies and more lies. This place is bad news.\r
\r
The sales people will charm you during your visit with their friendly attitude, but DO NOT buy anything here and whatever you do, dont ever, ever buy

3
★★★★★

DO NOT SET FOOT IN THIS STORE!! Lies, lies and more lies. This place is bad news.\r
\r
The sales people will charm you during your visit with their friendly attitude, but DO NOT buy anything here and whatever you do, dont ever, ever buy

.

I bought leather dining room chairs in April. When the six chairs arrived, two were half the size of the others. Mona, the store manager, claimed that when they were ready to be delivered, she realized their were two that weren't the

3
★★★★★

I bought leather dining room chairs in April. When the six chairs arrived, two were half the size of the others. Mona, the store manager, claimed that when they were ready to be delivered, she realized their were two that weren't the

.

Purchased leather sofa and delivery in Bellevue on July 17th. After a few days I hadn't heard anything so I called. The person I spoke to couldn??t help me. The manager called me and said I should receive it soon. Called the store a few days later when I hadn't heard back. Told they couldn't find my receipt and that I needed to speak someone else. Nobody called me back. My husband went to the store on July 26th to get a refund since we hadn't gotten a straight answer. The store wasn't open but my husband spoke to someone in the warehouse. The employee apologized and my husband left thinking we might get the delivery soon. I received a call from the manager 4 days later. She told me that she understood there was some confusion about our sofa. At that time she told me I could get my money back. The next day I traveled to the Bellevue store but it was closed even though it was supposed to be open. Called the store with no answer. They operate an espresso stand downstairs, so I asked them. Barista said she didn't know when they would be open but she would call someone. A girl came upstairs who was the same person who sold me the sofa. I told her that I would like to get a refund. The girl led me into the dark store and left me to wait while she made phone calls from the back. She finally came out of the back and gave me her cell phone with the manager on hold. The manager told me that it was against their policy to give me a refund but she would do so in this case. She insisted that I give her my card number and security code over the phone - this was the only way she could process it. I refused, and she laughed at me saying "people do this all of the time!? I decided if it was the only way to get the refund, I would do it. The Barista then led me out of the store locked up again. I left without a receipt of what just happened. I went to the Roosevelt store to talk to the manager in person. I asked for a paper receipt of the refund and she refused - it was against their corporate policy. After I objected she said that we would get a refund. She then called my husband and I crazy and the worst customers she's ever had. We left without a refund transaction and have filed a dispute claim with our bank to get our money back. I've had to file complaints with the BBB and the WA state Attorney General.

0
★☆☆☆☆

Purchased leather sofa and delivery in Bellevue on July 17th. After a few days I hadn't heard anything so I called. The person I spoke to couldn??t help me. The manager called me and said I should receive it soon. Called the store a few days later when I hadn't heard back. Told they couldn't find my receipt and that I needed to speak someone else. Nobody called me back. My husband went to the store on July 26th to get a refund since we hadn't gotten a straight answer. The store wasn't open but my husband spoke to someone in the warehouse. The employee apologized and my husband left thinking we might get the delivery soon. I received a call from the manager 4 days later. She told me that she understood there was some confusion about our sofa. At that time she told me I could get my money back. The next day I traveled to the Bellevue store but it was closed even though it was supposed to be open. Called the store with no answer. They operate an espresso stand downstairs, so I asked them. Barista said she didn't know when they would be open but she would call someone. A girl came upstairs who was the same person who sold me the sofa. I told her that I would like to get a refund. The girl led me into the dark store and left me to wait while she made phone calls from the back. She finally came out of the back and gave me her cell phone with the manager on hold. The manager told me that it was against their policy to give me a refund but she would do so in this case. She insisted that I give her my card number and security code over the phone - this was the only way she could process it. I refused, and she laughed at me saying "people do this all of the time!? I decided if it was the only way to get the refund, I would do it. The Barista then led me out of the store locked up again. I left without a receipt of what just happened. I went to the Roosevelt store to talk to the manager in person. I asked for a paper receipt of the refund and she refused - it was against their corporate policy. After I objected she said that we would get a refund. She then called my husband and I crazy and the worst customers she's ever had. We left without a refund transaction and have filed a dispute claim with our bank to get our money back. I've had to file complaints with the BBB and the WA state Attorney General.

Pros: nothing

Cons: everything

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We purchased a loveseat from this store and requested extra firm cushioning. We got what they call 'extra firm' and it was so soft we sink down into the seat. Worst piece of furniture I've experienced. (I only weigh 110lbs!)
The customer service and General Manager are no help and will not return any calls. They 'promised' that they would replace the cushioning with commercial grade and we haven't heard from them since!

Would not buy from any of their stores again!

0
★☆☆☆☆

We purchased a loveseat from this store and requested extra firm cushioning. We got what they call 'extra firm' and it was so soft we sink down into the seat. Worst piece of furniture I've experienced. (I only weigh 110lbs!)
The customer service and General Manager are no help and will not return any calls. They 'promised' that they would replace the cushioning with commercial grade and we haven't heard from them since!

Would not buy from any of their stores again!

.

We made a purchase of over $3000 at this store in May 2005 and were told our items would be delivered within 8-12 weeks. It has been 16 weeks now and still NO delivery. Our items have been recieved by the store, but the head of deliveries have treated us HORRIBLY, including yelling at my fiance on the phone. We even went into the store to try to work with the Manager and she could do nothing. We have requested a call from the owner and thus far have hear nothing. This is absolutely the worst experience either of us have ever had with a purchase.

My advice: go to a store that actually treats you like they value your business and not like a nuissance.

0
★☆☆☆☆

We made a purchase of over $3000 at this store in May 2005 and were told our items would be delivered within 8-12 weeks. It has been 16 weeks now and still NO delivery. Our items have been recieved by the store, but the head of deliveries have treated us HORRIBLY, including yelling at my fiance on the phone. We even went into the store to try to work with the Manager and she could do nothing. We have requested a call from the owner and thus far have hear nothing. This is absolutely the worst experience either of us have ever had with a purchase.

My advice: go to a store that actually treats you like they value your business and not like a nuissance.

Cons: Customer Service

 

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