Rich's For The Home-Seattle

★★★★☆
  • 17750 W Valley Hwy

    Tukwila, WA 98188

    Map & Directions
  • 425-251-5707

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I was looking for a set of patio furniture for my backyard and was amazed at Rich's selection. I felt like a kid in a candy store. Michelle was so helpful and I ended up with the most beautiful set of wrought iron patio furniture. The

2
★★★★★

I was looking for a set of patio furniture for my backyard and was amazed at Rich's selection. I felt like a kid in a candy store. Michelle was so helpful and I ended up with the most beautiful set of wrought iron patio furniture. The

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I went to Rich's to get some replacement cushions for my old set of outdoor furniture but instead ended up buying a complete new set of furniture and a gas barbecue for my husband. It's not that they didn't have a good selection of

2
★★★★★

I went to Rich's to get some replacement cushions for my old set of outdoor furniture but instead ended up buying a complete new set of furniture and a gas barbecue for my husband. It's not that they didn't have a good selection of

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Will try to make a long story short. Extremely frustrating experience with the staff and products from the Tukwila store. Purchased a Jensen patio table and chairs in spring '09. That's when things went wrong. Service/delivery person didn't return phone calls for several days. Promised delivery date was missed. When the furniture did arrive it had obvious oiling stains and flaws. Promised wood-oil was not delivered. Eventually had the table and chairs serviced after several cals. At the end of the summer the chairs and table were extremely worn with splintering and raised wood. Rich's took the furniture back and stated they would contact Jensen. SEVERAL months went by and no word from Rich's. Finally told (after I called them) that Jensen would not replace the furniture. Received a refund from Rich's. During this time emails to the store manager and general manager (Jim) were never answered. Actually, Jim had an out of office reply stating he would return all emails upon returning to the office. Never happened.
Overall extremely poor communication among the staff and between the sales(TS)/service people and the customer. Would not go there again unless they had new sales and management staff.

1
★☆☆☆☆

Will try to make a long story short. Extremely frustrating experience with the staff and products from the Tukwila store. Purchased a Jensen patio table and chairs in spring '09. That's when things went wrong. Service/delivery person didn't return phone calls for several days. Promised delivery date was missed. When the furniture did arrive it had obvious oiling stains and flaws. Promised wood-oil was not delivered. Eventually had the table and chairs serviced after several cals. At the end of the summer the chairs and table were extremely worn with splintering and raised wood. Rich's took the furniture back and stated they would contact Jensen. SEVERAL months went by and no word from Rich's. Finally told (after I called them) that Jensen would not replace the furniture. Received a refund from Rich's. During this time emails to the store manager and general manager (Jim) were never answered. Actually, Jim had an out of office reply stating he would return all emails upon returning to the office. Never happened.
Overall extremely poor communication among the staff and between the sales(TS)/service people and the customer. Would not go there again unless they had new sales and management staff.

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What a great experience. The sales staff aren't the used car salesman type that you might expect. They are friendly and low pressure. They really know their stuff. The delivery guys were really friendly. We love using our hot tub especially right before we turn in for the night.

4
★★★★☆

What a great experience. The sales staff aren't the used car salesman type that you might expect. They are friendly and low pressure. They really know their stuff. The delivery guys were really friendly. We love using our hot tub especially right before we turn in for the night.

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I needed an item for grilling ~~Rich's had many options to choose from, the clerks were helpful and had great ideas for me. They had lots of parking at the door, the store if full of great items for the home and patio. I recommend folks try Rich's out when they need patio, hottub, grill......items. Great service.

4
★★★★☆

I needed an item for grilling ~~Rich's had many options to choose from, the clerks were helpful and had great ideas for me. They had lots of parking at the door, the store if full of great items for the home and patio. I recommend folks try Rich's out when they need patio, hottub, grill......items. Great service.

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1 out of 1 people found this review helpful.

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We baught a stove 7 weeks, it has not arrived entirely and we still have to call daily to their service departement to get things moving. Once they have your money, they could not care less.
Don't go there.

1
★☆☆☆☆

We baught a stove 7 weeks, it has not arrived entirely and we still have to call daily to their service departement to get things moving. Once they have your money, they could not care less.
Don't go there.

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I bought a Caldera hot tub from Richs and I love it. It's so comfortable and I have hardly noticed any increase on my PSE bill. I also got my woodstove from Rich's and it has saved me a ton of money on my heating bill. You guys are great!

5
★★★★★

I bought a Caldera hot tub from Richs and I love it. It's so comfortable and I have hardly noticed any increase on my PSE bill. I also got my woodstove from Rich's and it has saved me a ton of money on my heating bill. You guys are great!

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1 out of 1 people found this review helpful.

Message from Rich's For The Home-Seattle

Since 1979, Rich's for the home has provided the people of the Pacific Northwest with award winning customer service.



Rich's carries the Seattle-Tacoma-Tukwila area's largest selection of hot tubs, fireplaces, patio furniture and gas grills.



Rich's is proud to serve the following communities: Olympia, Lacy, Tacoma, Gig Harbor, Port Orchard, University Place, Silverdale, Puyallup, Yelm, Roy, Graham, Enumclaw, Maple Valley, Auburn, Federal Way, Kent, Renton, Bellevue, Issaquah, North Bend, Snoqualmie, Woodinville, Duvall, Monroe, Redmond, Kirkland, Seattle, Edmonds, Bothell, Lynnwood, Mill Creek, Everett, Marysville, Snohomish, Arlington, Stanwood, Camano Island, Burlington, Mount Vernon, Sedro Wooley, Anacortes, La Conner, Oak Harbor, Langley, Coupeville, Clinton, Freeland.

More about Rich's For The Home-Seattle

Rich's carries: Hot tubs, spas, hot tub covers, hot tub accessories, hot tub chemicals, patio furniture, outdoor furniture, patio umbrellas, chaise lounges, woodstoves, gas stove, pellet stoves, fireplaces, fireplace inserts, electric fireplaces, gas log

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