Bear Arms Inc

★★★★☆
  • 15220 SE 272nd St Ste B

    Kent, WA 98042

    Map & Directions
  • 253-630-8053

Sports & Recreation

Sports & Recreation
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I'm simply checking out reviews before I go purchase a new handgun and came across this place. I find it quite suspicious that several of the reviews are very similar to the "owners" response to one of the less favorable reviews. There are about 4-5 reviews that all say nearly the same thing about how the staff gives back the same attitude that it receives....No doubt that someone is coaching friends, staff, or family to write reviews defending the perceived bad attitudes that some are complaining about. Maybe they should switch it up a little bit when coaching people to write reviews?...just saying. I have a suspicious feeling and will not be considering this store for a visit. Hint: when your staff has some people skills they can turn bad attitudes into customers. I guess they would rather thump their chests and spew nonsense about how they screw with people that screw with them...brilliant business plan! GO HAWKS!!

3
★★★☆☆

I'm simply checking out reviews before I go purchase a new handgun and came across this place. I find it quite suspicious that several of the reviews are very similar to the "owners" response to one of the less favorable reviews. There are about 4-5 reviews that all say nearly the same thing about how the staff gives back the same attitude that it receives....No doubt that someone is coaching friends, staff, or family to write reviews defending the perceived bad attitudes that some are complaining about. Maybe they should switch it up a little bit when coaching people to write reviews?...just saying. I have a suspicious feeling and will not be considering this store for a visit. Hint: when your staff has some people skills they can turn bad attitudes into customers. I guess they would rather thump their chests and spew nonsense about how they screw with people that screw with them...brilliant business plan! GO HAWKS!!

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I called bear arms wondering if they had 9mm ammo, yep ten boxes left he replied. I was ten minutes away i told him ,and kindly asked if he could put two boxes aside. His reply was one box per customer and we don't hold anything, i told him that was ok i am bringing my girlfriend and we would both buy one box each. You coming in separately he asked. I would think if we paid separately it would be like two paying customers . So i get there in ten minutes and no 9mm left , after that i purchased a hand gun anyway! I was telling my story to a family member and he said now why in world would you give a business money that just burned you on your two boxes of ammo . I have a bad taste left from bear arms .It is the second gun i have purchased from them and probably my last.

3
★★★☆☆

I called bear arms wondering if they had 9mm ammo, yep ten boxes left he replied. I was ten minutes away i told him ,and kindly asked if he could put two boxes aside. His reply was one box per customer and we don't hold anything, i told him that was ok i am bringing my girlfriend and we would both buy one box each. You coming in separately he asked. I would think if we paid separately it would be like two paying customers . So i get there in ten minutes and no 9mm left , after that i purchased a hand gun anyway! I was telling my story to a family member and he said now why in world would you give a business money that just burned you on your two boxes of ammo . I have a bad taste left from bear arms .It is the second gun i have purchased from them and probably my last.

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.

Been shopping there for many years. The service is always excellent. People that complain about Bear Arms are usually those know-it-alls that know something about everything. They deserve the response they get if any. I've been there many times when these idiots walk in the door. When they don't get what they want, they run to the internet and complain like big babies. Remember, when you want something from someone, being nice usually helps. But when you act like a spoiled idiot you usually don't get what you want. Running your own business is tough enough let alone all the so called "experts" who complain.

5
★★★★★

Been shopping there for many years. The service is always excellent. People that complain about Bear Arms are usually those know-it-alls that know something about everything. They deserve the response they get if any. I've been there many times when these idiots walk in the door. When they don't get what they want, they run to the internet and complain like big babies. Remember, when you want something from someone, being nice usually helps. But when you act like a spoiled idiot you usually don't get what you want. Running your own business is tough enough let alone all the so called "experts" who complain.

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Very helpful. I went in looking for a rem 870 and they didn't have one in stock but was more than willing to order it for me. So I asked what else they had and they showed me what they had. I asked the diffence between what I got and the 870 and they told me that there is no comparison as that the one I got is semi auto and the the 870 is a pump action. So honesty is always nice. Needless to say I am now the proud owner of a stoager m2000 semi auto 12ga. Thank you bear arms for the courtesy and a++ customer service. Definitly will be a return customer

5
★★★★★

Very helpful. I went in looking for a rem 870 and they didn't have one in stock but was more than willing to order it for me. So I asked what else they had and they showed me what they had. I asked the diffence between what I got and the 870 and they told me that there is no comparison as that the one I got is semi auto and the the 870 is a pump action. So honesty is always nice. Needless to say I am now the proud owner of a stoager m2000 semi auto 12ga. Thank you bear arms for the courtesy and a++ customer service. Definitly will be a return customer

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It blows me away that people always take more time to complain than give praise when due. So, with that said..... I have only been going in there for a little less than a year. I didn't make a purchase until recently, about a few weeks ago. I bought a couple Benchmade knives, and have been back several times since and bought every time, including today, and placed a special order on another Benchmade knife that i CAN get elsewhere. But, when you receive good customer service, you can't put a price on it. Therefore, with the positive attitude, knowledge of staff, and overall upbeat experience with guns, knives, and even a teddy bear my 3 year old daughter picked out, they have been nothing but kind to us from the first day we walked in, whether we purchased or not. The attitude goes both ways, and I would expect nothing less. I've shopped at a local shop near me in Federal Way until I found Bear Arms recently, and I'll tell you that Bear Arms is the same as any other shop. If you have crappy, uncomfortable body language, or are cocky, or "more knowledgeable" than the staff, then heck yeah you are going to get the same thing back. If you want good service, and plan on making a purchase, be respectful of the owners shop and employees.
"Good Job everyone at Bear Arms". I'm a customer for life!!!

Geoff Anderson

5
★★★★★

It blows me away that people always take more time to complain than give praise when due. So, with that said..... I have only been going in there for a little less than a year. I didn't make a purchase until recently, about a few weeks ago. I bought a couple Benchmade knives, and have been back several times since and bought every time, including today, and placed a special order on another Benchmade knife that i CAN get elsewhere. But, when you receive good customer service, you can't put a price on it. Therefore, with the positive attitude, knowledge of staff, and overall upbeat experience with guns, knives, and even a teddy bear my 3 year old daughter picked out, they have been nothing but kind to us from the first day we walked in, whether we purchased or not. The attitude goes both ways, and I would expect nothing less. I've shopped at a local shop near me in Federal Way until I found Bear Arms recently, and I'll tell you that Bear Arms is the same as any other shop. If you have crappy, uncomfortable body language, or are cocky, or "more knowledgeable" than the staff, then heck yeah you are going to get the same thing back. If you want good service, and plan on making a purchase, be respectful of the owners shop and employees.
"Good Job everyone at Bear Arms". I'm a customer for life!!!

Geoff Anderson

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.

My wife and I went their today not knowing much about guns. We were looking for a handgun for her for home defense and target shooting. The sales person took about 20 minutes with us going over all the different features of the possible choices and took his time to make sure we understood. We left there very happy and decided before we purchase a weapon to check out some other shops.
We went to another store in Kent, WA and was amazed at the difference in attitude. This new store had a younger guy behind the counter who thought guns were "cool" and even showed us he was strapped. He kept saying he teaches classes and is cheaper than other teachers in the area. He was too focused on the sale instead of hearing what we needed.
In conclusion, if you go to Bear Arms with a crappy attitude, expect it in return, but if you are serious about learning about weapons and the safety of using them, I highly recommend Bair Arms! My wife and I will be planning on going back tomorrow to pick up our new gun!

5
★★★★★

My wife and I went their today not knowing much about guns. We were looking for a handgun for her for home defense and target shooting. The sales person took about 20 minutes with us going over all the different features of the possible choices and took his time to make sure we understood. We left there very happy and decided before we purchase a weapon to check out some other shops.
We went to another store in Kent, WA and was amazed at the difference in attitude. This new store had a younger guy behind the counter who thought guns were "cool" and even showed us he was strapped. He kept saying he teaches classes and is cheaper than other teachers in the area. He was too focused on the sale instead of hearing what we needed.
In conclusion, if you go to Bear Arms with a crappy attitude, expect it in return, but if you are serious about learning about weapons and the safety of using them, I highly recommend Bair Arms! My wife and I will be planning on going back tomorrow to pick up our new gun!

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The guy who said he was '30 yrs old with money to burn in his pocket' and said the 'big guy' told him "I don't think so" when he tried to buy a gun is the one who has it WRONG. The 'big guy' has amazing people skills and great perception and did us all a favor by not letting this arrogant piece of crap buy a gun in his store. I've known the 'big guy' for over 20 years and I thank him for protecting us from idiots who shouldn't 'bear arms'. I'm glad he told his friends to stay away and I hope he does to - from ALL gun shops. Thanks, "Big Guy", you're doing God's work.

5
★★★★★

The guy who said he was '30 yrs old with money to burn in his pocket' and said the 'big guy' told him "I don't think so" when he tried to buy a gun is the one who has it WRONG. The 'big guy' has amazing people skills and great perception and did us all a favor by not letting this arrogant piece of crap buy a gun in his store. I've known the 'big guy' for over 20 years and I thank him for protecting us from idiots who shouldn't 'bear arms'. I'm glad he told his friends to stay away and I hope he does to - from ALL gun shops. Thanks, "Big Guy", you're doing God's work.

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I have been a resident of Covington for 10 years. I grew up on the coast of washington and I still have some home town values. I walked into Bear Arms and looked at the selection of guns offered.I asked the large man behind the counter if I could look at a gun he had just shown to another customer. At the time I was a young looking 30 year old with a great job and a pocket full of money burning a hole in my pocket. He looked at me and said I Quote " I don't think so" I was soo mad I have not been back. I also have friends who have had similar experience with this shop. Stay Away.

1
★☆☆☆☆

I have been a resident of Covington for 10 years. I grew up on the coast of washington and I still have some home town values. I walked into Bear Arms and looked at the selection of guns offered.I asked the large man behind the counter if I could look at a gun he had just shown to another customer. At the time I was a young looking 30 year old with a great job and a pocket full of money burning a hole in my pocket. He looked at me and said I Quote " I don't think so" I was soo mad I have not been back. I also have friends who have had similar experience with this shop. Stay Away.

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0 out of 1 people found this review helpful.

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Our National Guard unit was sending a small number of troops to Iraq and one leg of their flight required commercial air travel. In accordance with TSA rules any weapons that were to be transported, were to be inside a hard case locked with two padlocks locks. As a supply sergeant I needed to get these cases immediately and the closest shop was Bear Arms. The employees were not so friendly nor welcoming, on top of that as the cases were being rung up, as this was a government purchase on a government purchase card they refused to make the purchase tax exempt! "Uncle Sam is collecting enough from me, why should I cut you a break?" That was the response I got! But due to the nature of the situation I gave in anyway. SHAME ON YOU BEAR ARMS! SHAME ON YOU FOR NOT SUPPORTING OUR YOUNG MEN AND WOMEN FIGHTING SO YOU CAN DO WHAT YOU DO!

1
★☆☆☆☆

Our National Guard unit was sending a small number of troops to Iraq and one leg of their flight required commercial air travel. In accordance with TSA rules any weapons that were to be transported, were to be inside a hard case locked with two padlocks locks. As a supply sergeant I needed to get these cases immediately and the closest shop was Bear Arms. The employees were not so friendly nor welcoming, on top of that as the cases were being rung up, as this was a government purchase on a government purchase card they refused to make the purchase tax exempt! "Uncle Sam is collecting enough from me, why should I cut you a break?" That was the response I got! But due to the nature of the situation I gave in anyway. SHAME ON YOU BEAR ARMS! SHAME ON YOU FOR NOT SUPPORTING OUR YOUNG MEN AND WOMEN FIGHTING SO YOU CAN DO WHAT YOU DO!

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Business Response:

Owner of Bear Arms Inc Not totally accurate. As a 9 year Vietnam Era Veteran I can assure you we support our troops completely. We greatly appreciate and honor the sacrifices of every member of the Armed Forces. As for our staff being "Friendly nor Welcoming" we always return attitude given and this man had plenty to spare. We do not sell to anyone tax exempt and as I recall nothing on his "Purchasing Card" allowed for his purchase to be tax exempt though it may have qualified. The bookkeeping cost plus the fines and penalties from the State of Washington's Department of Revenue (if you make an error) far exceeds the loss in business for the couple times a year it is requested or warranted. Been there done that! Should we have ignored his attitude maybe but we have never been known for our political correctness we leave that to others that feel everything must be "Warm & Fuzzy". We believe in the truth not smoke and mirrors. We thank this man for his service and wish a safe return from defending our freedoms.
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Inventory is well stocked, the staff are friendly , well versed on their products, and extremely helpful. The shop is always clean. Whether I made a purchase or not, the folks there have served me well and met my needs.

4
★★★★☆

Inventory is well stocked, the staff are friendly , well versed on their products, and extremely helpful. The shop is always clean. Whether I made a purchase or not, the folks there have served me well and met my needs.

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