Sun Factory Tanning Salon

★★★☆☆
  • 1242 State Ave H

    Marysville, WA 98270

    Map & Directions
  • 360-659-0023

About Sun Factory Tanning Salon

Hours
Sun 10am-7pm, Mon-Thu 9am-10pm, Fri 9am-9pm, Sat 9am-7pm

Personal Services

Personal Services
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I haven't been happy with Tanning Salons in the North Everett area so I went further north and gave the Sun Factory in Marysville a shot and absolutely love it!
The owner and employees are always cheerful and friendly.
They have a large selection of comfortable beds. Everything's always kept clean and sparkly.
They've been a bit busy as of late but not a problem, just call ahead and make a reservation.
I usually get the 3-month-unlimited package and it's quite a deal!

5
★★★★★

I haven't been happy with Tanning Salons in the North Everett area so I went further north and gave the Sun Factory in Marysville a shot and absolutely love it!
The owner and employees are always cheerful and friendly.
They have a large selection of comfortable beds. Everything's always kept clean and sparkly.
They've been a bit busy as of late but not a problem, just call ahead and make a reservation.
I usually get the 3-month-unlimited package and it's quite a deal!

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I am very happy with this tanning salon! I previously tanned at Desert Sun in Marysville and eventually discontinued my membership there because of the poor customer service and constant push from the rude staff to buy things. However, after a friend suggested Sun Factory, I decided to see if they were any good, and I was not disappointed! From the moment i first entered the store, the staff was very helpful, knowledge, and welcoming. I have not once felt forced to buy something, and i am always greeted with a smile and a good experience. The prices are a little high, but its worth the amazing staff, clean salon, and friendly atmosphere. I would definitely recommend this business to anyone looking for a fun, friendly, stress-free place to tan!

5
★★★★★

I am very happy with this tanning salon! I previously tanned at Desert Sun in Marysville and eventually discontinued my membership there because of the poor customer service and constant push from the rude staff to buy things. However, after a friend suggested Sun Factory, I decided to see if they were any good, and I was not disappointed! From the moment i first entered the store, the staff was very helpful, knowledge, and welcoming. I have not once felt forced to buy something, and i am always greeted with a smile and a good experience. The prices are a little high, but its worth the amazing staff, clean salon, and friendly atmosphere. I would definitely recommend this business to anyone looking for a fun, friendly, stress-free place to tan!

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I have been to both the Sun Factory and Desert Sun. Without a doubt, Desert Sun is completely a better choice. The employees at Sun Factory seem to not know what they are talking about and they don't know much about their beds and lotions. Desert Sun is a professional and pristine environment for someone who is interested in getting a good tan. I do NOT recommend going to the Sun Factory, it is more of a pain in the neck than a relaxing experience. Maybe if the workers knew what they were doing, it might be an "okay" salon.

1
★☆☆☆☆

I have been to both the Sun Factory and Desert Sun. Without a doubt, Desert Sun is completely a better choice. The employees at Sun Factory seem to not know what they are talking about and they don't know much about their beds and lotions. Desert Sun is a professional and pristine environment for someone who is interested in getting a good tan. I do NOT recommend going to the Sun Factory, it is more of a pain in the neck than a relaxing experience. Maybe if the workers knew what they were doing, it might be an "okay" salon.

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I have tanned at both Desert Sun and Sun Factory. I prefer S/F hands down over their competitors.
In other tanning salons it seems that they are trying to sell you something EVERY time you go in. I gifted some friends of mine a couple of packages and asked the owners to NOT have the staff try to sell them something and they still hounded them.
S/F's staff is cordial and professional, and they seem to be there to serve their clients, rather than to have a sales competition every day of every week amongst the staff.

4
★★★★☆

I have tanned at both Desert Sun and Sun Factory. I prefer S/F hands down over their competitors.
In other tanning salons it seems that they are trying to sell you something EVERY time you go in. I gifted some friends of mine a couple of packages and asked the owners to NOT have the staff try to sell them something and they still hounded them.
S/F's staff is cordial and professional, and they seem to be there to serve their clients, rather than to have a sales competition every day of every week amongst the staff.

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Sun factory outstandingly beats out Desert Sun by far. The people that work there are Fun & there prices are reasonable! I used to tan at desert sun until i received a free packet of lotion and a free tan to use at sun factory and here been tanning here since!

4
★★★★☆

Sun factory outstandingly beats out Desert Sun by far. The people that work there are Fun & there prices are reasonable! I used to tan at desert sun until i received a free packet of lotion and a free tan to use at sun factory and here been tanning here since!

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I??m not certain when the present owner took over the salon. My experiences with the previous owner as a repeat customer were cordial and businesslike.

On April 6, ??09 when near exhausting a package of sessions purchased earlier in the year, I asked the owner (Kim Jones) to credit my Visa for a package (never used) of sessions I pre-purchased on March 31. Prior to using any of the new sessions, I found that I could not continue for the foreseeable future. Ms. Jones refused to apply a credit, claiming:

(a) she ??didn??t know how to do a credit?, and

(b) she ??doesn??t give refunds?, pointing to a 2 x 4-inch sign I never saw before, on a cluttered shelf above the counter.

Her (son-in-law) partner also refused to give a credit for services the salon would not be providing.

Based on over 40 years of unblemished credit experience, Visa credited my account. Visa told me they paid the salon, so in effect the new owners of Sun Factory are apparently happy pocketing money for services not provided.

Tanning equipment is relatively uniform in all salons; what you pay for is to be treated courteously, and time in a clean booth.

Based on my experience, I would not use the Marysville Sun Factory under this ownership, and do not recommend it.

1
★☆☆☆☆

I??m not certain when the present owner took over the salon. My experiences with the previous owner as a repeat customer were cordial and businesslike.

On April 6, ??09 when near exhausting a package of sessions purchased earlier in the year, I asked the owner (Kim Jones) to credit my Visa for a package (never used) of sessions I pre-purchased on March 31. Prior to using any of the new sessions, I found that I could not continue for the foreseeable future. Ms. Jones refused to apply a credit, claiming:

(a) she ??didn??t know how to do a credit?, and

(b) she ??doesn??t give refunds?, pointing to a 2 x 4-inch sign I never saw before, on a cluttered shelf above the counter.

Her (son-in-law) partner also refused to give a credit for services the salon would not be providing.

Based on over 40 years of unblemished credit experience, Visa credited my account. Visa told me they paid the salon, so in effect the new owners of Sun Factory are apparently happy pocketing money for services not provided.

Tanning equipment is relatively uniform in all salons; what you pay for is to be treated courteously, and time in a clean booth.

Based on my experience, I would not use the Marysville Sun Factory under this ownership, and do not recommend it.

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1 out of 2 people found this review helpful.

.

I have been going to this tanning salon for 4+ years. They have offered nothing but the best service. Product knowledge is key to business success and they have the knowledge. Thanks to the owner, she has done her job well with teaching her staff. To the staff, your awesome! I went to Chez Solei in Marysville (spell?) and they are nothing compared to your salon. It's a cold environment and the staff does not have any product knowledge at all. Yes, maybe a better package price at times, but I'd rather spend more and know that I'm getting accurate information on what is key to getting a good tan. The products, right? Sun Factory, YOU ROCK! I have plans on taking the rest of my family there soon. My husband, son and daughter (when she's done with Chez Solei) :(

5
★★★★★

I have been going to this tanning salon for 4+ years. They have offered nothing but the best service. Product knowledge is key to business success and they have the knowledge. Thanks to the owner, she has done her job well with teaching her staff. To the staff, your awesome! I went to Chez Solei in Marysville (spell?) and they are nothing compared to your salon. It's a cold environment and the staff does not have any product knowledge at all. Yes, maybe a better package price at times, but I'd rather spend more and know that I'm getting accurate information on what is key to getting a good tan. The products, right? Sun Factory, YOU ROCK! I have plans on taking the rest of my family there soon. My husband, son and daughter (when she's done with Chez Solei) :(

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1 out of 1 people found this review helpful.

.

I have enjoyed going to the Sun Factory. Nice and clean, no appointment needed, never a wait.
The staff seems to know what they are talking about and give good solid advice.
After only four visits, I already have a tan line and have not had red or tender skin.
Prices have gone up since I had been last, but there are packages that are a good value.

5
★★★★★

I have enjoyed going to the Sun Factory. Nice and clean, no appointment needed, never a wait.
The staff seems to know what they are talking about and give good solid advice.
After only four visits, I already have a tan line and have not had red or tender skin.
Prices have gone up since I had been last, but there are packages that are a good value.

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2 out of 2 people found this review helpful.

.

I very strongly dislike this tanning salon! They offered a coupon for a buy one spray on tan for 25.00 get one free. I went in before an important weekend to take advantage of this wonderful deal. I have never used the spray on tanning before and was a bit worried. The girl at the register was so busy talking to her friends who were there "hanging out" that she rushed me through the process and sent me on my way. Needless to say I came out as an orange, streaky, freak. It didnt appear that bad untill I was home after an hour or so, and all I could do was cry. I had to exfoliate my skin untill it was raw, and I still had orange all over me. I will never go back here again, and I definatly did not use my "free" tan.

PROS: NOTHING
CONS: The staff, the customer service, everything!

1
★☆☆☆☆

I very strongly dislike this tanning salon! They offered a coupon for a buy one spray on tan for 25.00 get one free. I went in before an important weekend to take advantage of this wonderful deal. I have never used the spray on tanning before and was a bit worried. The girl at the register was so busy talking to her friends who were there "hanging out" that she rushed me through the process and sent me on my way. Needless to say I came out as an orange, streaky, freak. It didnt appear that bad untill I was home after an hour or so, and all I could do was cry. I had to exfoliate my skin untill it was raw, and I still had orange all over me. I will never go back here again, and I definatly did not use my "free" tan.

PROS: NOTHING
CONS: The staff, the customer service, everything!

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1 out of 1 people found this review helpful.

Business Response:

Unfortunate incident!! Thanks for the feedback.. I am very sorry for your experience! We no longer have that spray booth. We now offer hand airbrush tanning which is flawless and beautiful. Come in and give it a try... I promise you will love it!

Message from Sun Factory Tanning Salon

We are Marysville's Number 1 tanning salon! Come in and experience why we are the best at what we do. All of our staff is Smart Tan Certified and knowledgable of all our tanning products we offer. We now offer hand airbrush tanning... our place or yours!

More about Sun Factory Tanning Salon

We offer 2 different High Pressure beds, medium pressure, facial lamp beds and conventional tanning. NOW OFFERING... Hand Air Brush Tanning .... simply beautiful and flawless!!

 

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