Red Wing Shoe Store

★★★★☆
  • 6718 NE Fourth Plain Blvd B

    Vancouver, WA 98661

    Map & Directions
  • 360-699-1152

About Red Wing Shoe Store

Hours
Sun 11am-4pm, Mon-Fri 9am-7pm, Sat 9am-5pm

Shopping

Shopping
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3.5 2
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I am a Red Wing employee and am writing in response to the review I just read. My manager and I are absolutely apalled at the service this customer received and It is not acceptable.I want to apologize to whomever this customer may be and let them know that their experience was not what is expected of the" Red Wing experience". Sincerely, Kim Actkinson

5
★★★★★

I am a Red Wing employee and am writing in response to the review I just read. My manager and I are absolutely apalled at the service this customer received and It is not acceptable.I want to apologize to whomever this customer may be and let them know that their experience was not what is expected of the" Red Wing experience". Sincerely, Kim Actkinson

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My husband is on his feet for many hours a day on a concrete floor. It is hard to find a comfortable pair of boots and we had heard a few good things about Red Wing so we thought we would try there.

We had quite a long wait as there was only one employee working there. The employee helped "fit" my husbands foot. He didn't think the shoe fit right but the employee insisted that this was the size he should wear. After two days it was apparent that he was fitted incorrectly.

We returned to the store and at first were told there was nothing they could do. Eventually they did exchange the shoes but only after trying to make us feel guilty because they were now out the cost of the boots. We definately had higher expectations for the price we paid and we were disappointed.

2
★★☆☆☆

My husband is on his feet for many hours a day on a concrete floor. It is hard to find a comfortable pair of boots and we had heard a few good things about Red Wing so we thought we would try there.

We had quite a long wait as there was only one employee working there. The employee helped "fit" my husbands foot. He didn't think the shoe fit right but the employee insisted that this was the size he should wear. After two days it was apparent that he was fitted incorrectly.

We returned to the store and at first were told there was nothing they could do. Eventually they did exchange the shoes but only after trying to make us feel guilty because they were now out the cost of the boots. We definately had higher expectations for the price we paid and we were disappointed.

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