Art Tile Co Inc

★★★☆☆
Beautify your home with top quality ceramic, stone & glass tile.
47.6908 -122.318
Map and Directions to Art Tile Co. Inc.

206-523-3032

8511 Roosevelt Way NE

Seattle, WA

98115

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Home Construction & Remodeling

Home Construction & Remodeling
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Reviews 1 - 8 of 8.
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They carry some great tile, but be very careful of their return policy. They supplied some tile for a small bathroom remodel we did and even though the tile wasn't custom, and wasn't open, we got stuck with it. That was pretty frustrating.

3
★★★☆☆

They carry some great tile, but be very careful of their return policy. They supplied some tile for a small bathroom remodel we did and even though the tile wasn't custom, and wasn't open, we got stuck with it. That was pretty frustrating.

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.

Art Tile has a beautiful selection. I thought by going to the store during slower hrs would work to my advantage but after waiting for 25 min, my presence was not acknowledged. There were several employees/owners who were helping ONE customer and did not even look my way. I will never go there again.

1
★☆☆☆☆

Art Tile has a beautiful selection. I thought by going to the store during slower hrs would work to my advantage but after waiting for 25 min, my presence was not acknowledged. There were several employees/owners who were helping ONE customer and did not even look my way. I will never go there again.

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.

Convenient neighborhood location with extensive selection of all kinds of tile, granite, etc. Staff is extremely knowledgable and offers great suggestion for tile design!

5
★★★★★

Convenient neighborhood location with extensive selection of all kinds of tile, granite, etc. Staff is extremely knowledgable and offers great suggestion for tile design!

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Latest reviews from Citysearch.

.

Well, the pro is that they have nice tile. The con is the atrocious communication and customer service. We are now 8 weeks late on our 12 week project, and they are responsible for the delay. We are organized and knew what we needed months

6
★★★★★

Well, the pro is that they have nice tile. The con is the atrocious communication and customer service. We are now 8 weeks late on our 12 week project, and they are responsible for the delay. We are organized and knew what we needed months

.

Just don't do it...or, at least don't use the installers. We had a small area in our one bathroom house, that needed tile. Nothing fancy, but because it was the area around the toilet and shower, the bathroom was rendered unusable until the tile would be installed. We were quoted that the tile would take two weeks to get in, and that they would come the following thursday, and it would be a three day job to get the tile installed, set the grout, and seal the job before we could shower in our bathroom. We agreed and planned on showering at the gym or our parents' house for those 2 1/2 weeks. Well, the day before they were supposed to come and install our tile, they called and said that our tile wasn't in yet...in fact they had not ordered it yet!!!! Then, after we paid extra money (on top of what we paid 2+ weeks prior) to get the order expedited, they said that they were overbooked and had to reschedule for another week out. When that week came, they called again and said they had to reschedule....this went on for about 2 months (!). After explaining that not being able to use our own restroom for two month was unacceptable, they appologised, and credited us back some of the cost of the bid, and sent someone out who at first, seemed to do a good job...however, he did not clean up after himself, and when we lifted the tarps on our brand new sink and marble counter top, and our newly installed tub, we found that he had cracked our sink and broken the drain on the tub!! And ran off planning not to tell us!!! What crap!! We have since noticed continuing issues with the installation that should have been addressed beyond these problems. We have every intention to make sure that everyone we know will avoid Art Tile like the plague!!

1
★☆☆☆☆

Just don't do it...or, at least don't use the installers. We had a small area in our one bathroom house, that needed tile. Nothing fancy, but because it was the area around the toilet and shower, the bathroom was rendered unusable until the tile would be installed. We were quoted that the tile would take two weeks to get in, and that they would come the following thursday, and it would be a three day job to get the tile installed, set the grout, and seal the job before we could shower in our bathroom. We agreed and planned on showering at the gym or our parents' house for those 2 1/2 weeks. Well, the day before they were supposed to come and install our tile, they called and said that our tile wasn't in yet...in fact they had not ordered it yet!!!! Then, after we paid extra money (on top of what we paid 2+ weeks prior) to get the order expedited, they said that they were overbooked and had to reschedule for another week out. When that week came, they called again and said they had to reschedule....this went on for about 2 months (!). After explaining that not being able to use our own restroom for two month was unacceptable, they appologised, and credited us back some of the cost of the bid, and sent someone out who at first, seemed to do a good job...however, he did not clean up after himself, and when we lifted the tarps on our brand new sink and marble counter top, and our newly installed tub, we found that he had cracked our sink and broken the drain on the tub!! And ran off planning not to tell us!!! What crap!! We have since noticed continuing issues with the installation that should have been addressed beyond these problems. We have every intention to make sure that everyone we know will avoid Art Tile like the plague!!

.

I'll NEVER go bacl to Art Tile and neither should you. Their price was 45% over my tile person's cost, they wouldn't replace broken tile, the significantly underestimated the amount or tile I needed despite my having excellent drawings of the project and the staff was snotty when I had a complaint.

1
★☆☆☆☆

I'll NEVER go bacl to Art Tile and neither should you. Their price was 45% over my tile person's cost, they wouldn't replace broken tile, the significantly underestimated the amount or tile I needed despite my having excellent drawings of the project and the staff was snotty when I had a complaint.

.

Art Tile has been around for years and have the knowledge of material that really is priceless. I've always found the staff to be extremely helpful and willing to go out of their way to assist the client. As a tile contractor myself I'm more than happy to refer my clients to a showroom where I know that they'll be given good advice as well as trendy ideas which they may wish to incorporate in the creation of their dream kitchen or bath.

5
★★★★★

Art Tile has been around for years and have the knowledge of material that really is priceless. I've always found the staff to be extremely helpful and willing to go out of their way to assist the client. As a tile contractor myself I'm more than happy to refer my clients to a showroom where I know that they'll be given good advice as well as trendy ideas which they may wish to incorporate in the creation of their dream kitchen or bath.

Pros: Very easy for in city tile selections

Cons: sometimes they're very busy w/ clients

.

I've been in to Art Tile on Roosevelt twice in a month to browse tile. The first time they were very busy, so okay, I'll try again another time. The second time I went in, I walked up to the counter where a young girl was sipping on her large soda and looked at me as though she didn't want to be bothered. I asked her where the glass tiles were and she replied, "They're in the back corner,". It would've been nice if she had shown me, perhaps asked what project I had in mind, offered to answer any questions I may have. Later, when I was browsing the large tile book up front, there were three employees standing around chatting behind their tile desk and again no one asked if I needed help. Their lack of helpful service comes across as snobby and I will definitely be purchasing tile elsewhere. Catch a clue, Art Tile, and put some energy in to polite customer service!

1
★☆☆☆☆

I've been in to Art Tile on Roosevelt twice in a month to browse tile. The first time they were very busy, so okay, I'll try again another time. The second time I went in, I walked up to the counter where a young girl was sipping on her large soda and looked at me as though she didn't want to be bothered. I asked her where the glass tiles were and she replied, "They're in the back corner,". It would've been nice if she had shown me, perhaps asked what project I had in mind, offered to answer any questions I may have. Later, when I was browsing the large tile book up front, there were three employees standing around chatting behind their tile desk and again no one asked if I needed help. Their lack of helpful service comes across as snobby and I will definitely be purchasing tile elsewhere. Catch a clue, Art Tile, and put some energy in to polite customer service!

Pros: In my 'hood

Cons: Lack of friendly, helpful customer service

Message from Art Tile Co Inc

Beautify your home with top quality ceramic, stone & glass tile.

More about Art Tile Co Inc

Art Tile Co. has one of the Seattle, Washington area's largest collections of ceramic, glass, metal, and stone tile, along with the expertise to install it properly. Serving the Puget Sound area since 1947, we provide quality tile as well as all of the products that may be needed for installation to our customers. Our products are ideal for transforming kitchens and bathrooms. We also provide a wide selection of tile including: - Granite - Hand-painted - Handmade - Marble - Mosaic - Slate If you prefer to have someone else do the work, our professional installation team provides free, on-site estimates. Our tiles are sure to add beauty and value to your home. We are licensed and bonded so you can be sure that you are working with professionals. In addition to our great selection of tile we also offer classes, design ideas and expert do-it-yourself help. Visit our website, stop by our store to see our extensive showroom, or call today to arrange for a free on-site estimate!

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