Fish Gallery & Pets

It is ok, not the best. I bought a puppy there the girl which was African American was very nice and friendly that helped me out. Although some of the suggested items to buy for a first puppy was too much. Everyone else there sucks!

SO

Posted 11/11/08 | Report Abuse

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My daughter purchased a hamster but it was too big for the old cage since the first one died after 2 weeks. After reporting with the long hair tiny manager (first thing I can't believe he is a manger), he agreed let us have a credit by come back another day when they have a Dwarf Hamsters. He didn't give us any credit receipt and kept saying I got your name with the credit on the system and you are fine. First thing I thought it will be fine as he said since the price just $8.00. They got our name and will call us when the dwarf hamster in store. They haven't call ever. I don't mind to check offen weekly. It took mostly 2 months finally we saw the dwarf hamster, we are going to take it and my daughter was so happy since this one was look a like the last one. I told the cashier my name...they can't find it. They called the manager, same guy manager, he can't find it ??!!. He said our name were on the system was just want a hamster and didn't say a credit!! I feel angry for the staffs like this since I lost all my time to check for a hamster that my daughter love. I don''t came here to make a story just $8.00 dollars. I can do the charity and do donations for blind poor people, but I don't like these people take rid of me like this. They should have a better system or better staff people or hand a credit receipt than say " ...you're fine and your name with the credit is on the system...we remember you...it's ok..."I don't like this store forever since they are bad bad customer service.TN

Posted 08/26/08 | Report Abuse

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I went to Fish Gallery and Pets for the Fish portion. The staff here helped me learn about the different types of fish I can get, which fish work well together with which plants, and how to establish the nitrogen cycle in my tank. They taught me about different filtration methods and about lighting. Though the prices are a bit high, they are very useful to help you decide which supplies to buy.

Posted 11/20/05 | Report Abuse

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Very good pet store with tons of items to choose from. I own fish and pet gallery is the number one place to get food, fish and supplies. Theres also a variety of other pet goods and the store is very easy to navigate. The staff is well trained and knowledgable about the products. I will return to this store. Highly Recommended!

Posted 11/20/05 | Report Abuse

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Fish gallery has excellent service. The staff is willing to help however possible, and do so with a smile. The store carries a wide variety of supplies, feed, and miscellanious items, in addition to their wonderful variety of animals and fish. Our children love to go just to visit the animals - birds, rabbits, small rodents, reptiles, and sometimes puppies & kittens. It is a great store, but they are a little spendy.

Posted 08/28/05 | Report Abuse

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