Best service department I ever dealt with. As far as a good car deal, I did have issues, but, it was partly my fault, not being hardcore. This is my 3rd Honda and I have never, ever gotten a good deal on a Honda, even when I walked out. Service dept gets 5 stars, sales, well.......liked my salesperson......not the deal.
I have dealt with the parts and service departments and have been pleased with their knowledge, helpfulness and prices. They have consistently beat other area dealers for price and have attempted to even come close to aftermarket parts prices, even though the honda parts are superior in quality to aftermarket parts. The service dept. provided free consultation on a problem with my car.
The young man that helped us was very nice and considerate and knew what he was talking about. He actually let us TEST DRIVE the cars... not just drive around the block and back... We went on a back road and got to see how the car actually handled.
I have purchased my second car from Honda of Fife. I had my last Accord since 2005 and on the 5th anniversary (we get a great card from our salesperson, David ever year), we decided we just loved the new style of the newer Accords. We always looked at them when we were there for service. David once again showed us how professional he and all of the staff at Honda of Fife are! He made us the deal we needed to make it work for our budget. We will always come back again to Honda of Fife to both purchase our future cars and service our current Honda!
I would like to thank Honda of Fife for doing such a good job with a client that had some pretty demanding requests.
Terry Maxwell met us outside when we arrived and showed us the Honda Insight. He was fun, informative, friendly, and did his best to win our business. I would recommend him to everyone we know who is looking for good customer service at the best place to buy a great vehicle. Honda of Fife!
I was not intending on purchasing a new vehicle but when I was introduced to David, i felt comfortable and not pressured. He was very informative about the vehicle (civic 2dr ex)and by the time I had test driven the car I knew I was driving my new car.
Everything I went to get taken care of was taken care of. There were no hassles nor problems. Everything was smooth.
As a return customer, it was a pleasure working with Chris Thompson again. With his no nonsense approach to sales, Chris was able to secure the right model the right color at the right price for me and my family. When my lease is up in 36 months, you can bet I will be asking for Chris by name to find the right Honda for the future me. Thank you Honda of Fife!
Please be aware of your wonderful salesperson - David Easterday; who sold us an '08 Accord EX-L V6!! He exceeds in customer service by being courteous, patient in answering all of our questions; and knowledgeable in all the products and accessories! We love Honda of Fife because of your service in all areas! We also purchased a Honda Odyssey 2 years ago - because of your service team! You service area has taken care of all our vehicle service and questions in the previous months. The professional manners of Aaron and others like Kate - allow us to BRAG to all of our friends that this is the best place to purchase a Honda product! We THANK you all - Hugs!!
We bought our Honda today and would like to compliment you on your sales rep, Jin Kwon, at Honda of Fife.
We did not intend to make a decision to buy today, however he was very helpful and gave us a great demo drive in the car. He seemed knowledgeable and was fun and courteous.
I recently met Jon Champion a few days ago while he was dealing with my husband Greg. From the moment I met him he was very pleasant and respectable, he made us feel comfortable in communicating with him and he with us. I feel he should be recognized for the wonderful job he's done for my husband and I. He is an asset to your company.
Thanks for everything
Honda of Fife had excellent service. They were all very professional and polite. Aaron helped me on sooo much! He walked with me and helped me with all my questions. I am very satisfied and thank you very much for my new car. I will recommend this place to anyone I know looking to buy a new car!
I want to say it was a pleasure work with Jin. I've had a lot of experience buying new cars (11 total). Some good experiences, some bad. Jin was well dressed, articulate, knowledgeable about the product, patient, and above all not pushy or in your face as I have dealt with over the last two days with other salesmen. He answered my questions and demonstrated a genuine concern for what was in my best and my families' best interest. I would recommend Jin and Honda of Fife to friends, family or prospective car customers.
One of the things I enjoyed the most was on the test drive, Jin didn't just go around the block and come back in. We took the car for long enough to demonstrate its capabilities and comfort. (As much as possible for a Civic)
Thanks Jin and hope to see you again!
David was very helpful in our negotiation. We also worked with Tom who was as courteous in the process. They made us feel as no offer was ridiculous and worked with us to find us a deal as close to our budget as possible. Working with David was a very good experience for both my mother and I, and if we were ever to need another car, we know where to go! This is the second car that we have purchased from Honda of Fife and we always leave with a great car at a great price, and most importantly, a feeling knowing that we made the right decision. Thanks so much for your help David and Tom!
I want to commend Honda of Fife for their selecting Jin Kwon to represent them. He greeted my wife and I with a warm smile and genuine hand shake. He didn't start off talking about the car or sale. He made us feel comfortable and relaxed and proceeded to explain the features of the car. He was very professional and yet very down to earth. He made the test drive very enjoyable, he had a pre planned route, and I could concentrate on driving not worrying about getting back to the dealership. I've dealt with car salesmen before, but his is defiantly in an elite group. He has made this whole experience memorable and different. Thank you!
Terry Maxwell met us outside when we arrived and showed us the Honda Insight. He was fun, informative, friendly, and did his best to win our business. I would recommend him to everyone we know who is looking for good customer service at the best place to buy a great vehicle. Honda of Fife!
Thank you,
It was excellent! Fair prices, overall an outstanding service.
Treated me very well. Fixed it right the first time and at a reasonable time. Definitely a five star service!
They are very nice and personable. We have been dealing with them for 20 years.
Everything went smoothly, the guy who helped me went above and beyond. The work was done in a timely manner. It was a good experience.
I had a really good experience buying my first *new* car from them. I went there to test drive the car I was considering, but was going to wait a few months for my new job to settle in before purchasing. They took my job of 2 weeks into account and spent 3 hours trying to get me the best financing option. For being a 21 year old student most dealerships won't even try. They eventually got me a better deal than my mom got on her car (hah!) and I drove away that day with a brand new Honda Fit.
Their routine service, like oil changes and whatnot, is pretty reasonably priced so I always just go there to have it done, then there is no question if something goes wrong that all the required service for my warranty has been completed.