Grassi's Flowers & Gifts

★★★☆☆
  • 3602 Center St

    Tacoma, WA 98409

    Map & Directions
  • 253-627-7196

About Grassi's Flowers & Gifts

Categories
  • Florists
  • Gifts & Novelties
  • Gift Baskets
  • Wedding Planners
Hours
M-F 8am-8pm, Sa 9am-6pm, Su 11am-4pm
Phones
  • Toll Free (800-758-2764)
Payment Options
  • American Express
  • Discover
  • MasterCard
  • Visa

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I ordered a flower arrangement for mothers day through their website (and I do mean their website) Grassi's calls me back up the next day and says I quote in a message "I don't know where "YOU" got your pricing but the arrangement you picked is more expensive and more expensive to deliver". I called back and said " I ordered and paid for it through your website" After he repeated the same tag line. I said that's not my fault it was the price I paid through your website? "Well I can give you less flowers or i can cancel the order". I stated that "you should honor the price I paid". He said I'll told you what I can do and I'm canceling the order. THIS IS HOW GRASSI CONDUCTS BUSINESS NOW! Stay the hell away from them

1
★☆☆☆☆

I ordered a flower arrangement for mothers day through their website (and I do mean their website) Grassi's calls me back up the next day and says I quote in a message "I don't know where "YOU" got your pricing but the arrangement you picked is more expensive and more expensive to deliver". I called back and said " I ordered and paid for it through your website" After he repeated the same tag line. I said that's not my fault it was the price I paid through your website? "Well I can give you less flowers or i can cancel the order". I stated that "you should honor the price I paid". He said I'll told you what I can do and I'm canceling the order. THIS IS HOW GRASSI CONDUCTS BUSINESS NOW! Stay the hell away from them

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I ordered a flower arrangement for mothers day through their website (and I do mean their website) Grassi's calls me back up the next day and says I quote in a message "I don't know where "YOU" got your pricing but the arrangement you

3
★★★★★

I ordered a flower arrangement for mothers day through their website (and I do mean their website) Grassi's calls me back up the next day and says I quote in a message "I don't know where "YOU" got your pricing but the arrangement you

.

Everyone of these reviews must have been written by an employee of Grassis. I cannot believe that any person could possibly have had an even marginally acceptable experience using this florist.

I tried to order flowers through ftd for Mother's day, of course Grassis nabbed the order. I even pay extra for an upgrade. The flowers get there two days after mothers day, I've already called ftd to see what the trouble was at this point, and theyve been calling Grassis with no response.

Finally they recieve an email stating that because of an excess of holiday orders my flowers (which I ordered a week in advance) were shunted to the back of the line.

Not only were they late, but instead of the roses I ordered, she gets a bouquet of crudely cut carnations and a bunch of jungle leaves. There were some that were cut shorter than the vase for crying out loud.

I call ftd to see if another arrangement can be made, all I want is some pretty flowers for my mother in law. And Grassis refuses, stating that the arrangement they gave her was worth the fifty bucks I spent thinking I was getting roses.

Grassis is a rip off, next time I will just spend the fifty bucks on gas and go bring her some fred meyer flowers. Seriously ten bucks would have been to pricey for the flowers she received.

AVOID AVOID AVOID!!!!

1
★☆☆☆☆

Everyone of these reviews must have been written by an employee of Grassis. I cannot believe that any person could possibly have had an even marginally acceptable experience using this florist.

I tried to order flowers through ftd for Mother's day, of course Grassis nabbed the order. I even pay extra for an upgrade. The flowers get there two days after mothers day, I've already called ftd to see what the trouble was at this point, and theyve been calling Grassis with no response.

Finally they recieve an email stating that because of an excess of holiday orders my flowers (which I ordered a week in advance) were shunted to the back of the line.

Not only were they late, but instead of the roses I ordered, she gets a bouquet of crudely cut carnations and a bunch of jungle leaves. There were some that were cut shorter than the vase for crying out loud.

I call ftd to see if another arrangement can be made, all I want is some pretty flowers for my mother in law. And Grassis refuses, stating that the arrangement they gave her was worth the fifty bucks I spent thinking I was getting roses.

Grassis is a rip off, next time I will just spend the fifty bucks on gas and go bring her some fred meyer flowers. Seriously ten bucks would have been to pricey for the flowers she received.

AVOID AVOID AVOID!!!!

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.

They are always LATE with their deliveries. DAYS LATE. No compensations. They cheap out on their arrangements then charge premium prices. I can't believe FTD tolerates this company to represent their flowers! They are pathetic! This is not a one time situation. This has happened repeatedly with my family with this store. So it wasn't just me. But, I gave them a third chance. EPIC FAIL! I WILL NEVER USE THEM AGAIN to deliver flowers!

1
★☆☆☆☆

They are always LATE with their deliveries. DAYS LATE. No compensations. They cheap out on their arrangements then charge premium prices. I can't believe FTD tolerates this company to represent their flowers! They are pathetic! This is not a one time situation. This has happened repeatedly with my family with this store. So it wasn't just me. But, I gave them a third chance. EPIC FAIL! I WILL NEVER USE THEM AGAIN to deliver flowers!

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.

In my opinion "Nicole H." needs to take a chill pill. Of course a Flower Shop is going to be a little hectic on Valentine's Day! I have also been a faithful customer of Grassi's Flowers for the past few years and they have been a complete blessing! They go above and beyond everytime to make sure that my flowers are perfect. I ordered a wrapped bouquet for my little girl's ballet performance. They made it so special, even lacing up the stems with pink ribbon to look like slippers! It was a hit! For her birthday, they baked fresh home-made cookies and delivered them to her school. Just last month I ordered a wristlet for they daddy daughter dance, it was adorable!
5 stars! Great Job.

5
★★★★★

In my opinion "Nicole H." needs to take a chill pill. Of course a Flower Shop is going to be a little hectic on Valentine's Day! I have also been a faithful customer of Grassi's Flowers for the past few years and they have been a complete blessing! They go above and beyond everytime to make sure that my flowers are perfect. I ordered a wrapped bouquet for my little girl's ballet performance. They made it so special, even lacing up the stems with pink ribbon to look like slippers! It was a hit! For her birthday, they baked fresh home-made cookies and delivered them to her school. Just last month I ordered a wristlet for they daddy daughter dance, it was adorable!
5 stars! Great Job.

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.

I have been a customer Grassis Flowers for at least 10 years, in the Tacoma area, to the point one year I ordered a dozen roses bi- weekly for 7 months. To may great disppointment I tried contacting the Grassis Gaden Cafe downtown location for pricing/reservations for Valentines, each employee I talked to gave me different phone numbers to call. Then I was given Kim Grassis cell phone number to contact, which is owner who then wants to give me another number. She even wanted to offer excuses of why each person could not help. I have never been so offended by our conversation on the phone I felt attacked just because, I chose as a paying customer not to transferred one more time. I just wanted to be helped. bad customer service.What an example what not to do. The bad part about it, I loved there Cafe, but now I have a sour taste in my mounth.

1
★☆☆☆☆

I have been a customer Grassis Flowers for at least 10 years, in the Tacoma area, to the point one year I ordered a dozen roses bi- weekly for 7 months. To may great disppointment I tried contacting the Grassis Gaden Cafe downtown location for pricing/reservations for Valentines, each employee I talked to gave me different phone numbers to call. Then I was given Kim Grassis cell phone number to contact, which is owner who then wants to give me another number. She even wanted to offer excuses of why each person could not help. I have never been so offended by our conversation on the phone I felt attacked just because, I chose as a paying customer not to transferred one more time. I just wanted to be helped. bad customer service.What an example what not to do. The bad part about it, I loved there Cafe, but now I have a sour taste in my mounth.

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0 out of 1 people found this review helpful.

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I needed flowers for my wedding. The owner made me wait a long time to speak with her. She did not listen at all to what I wanted but made me decide for three hours on things I did not care about. Then she charged me a huge price for things I did not even want. Working with the owner was a nightmare. Every time a customer would come to the store she would make me feel less important. Also, she pressured her sales person to sell the whole time and if she did not sell, she gave her a look right in front of me. The owner was sweet about it the whole time and pretended 'caring'. It was sickening to be there. Brides stay away from this place!

1
★☆☆☆☆

I needed flowers for my wedding. The owner made me wait a long time to speak with her. She did not listen at all to what I wanted but made me decide for three hours on things I did not care about. Then she charged me a huge price for things I did not even want. Working with the owner was a nightmare. Every time a customer would come to the store she would make me feel less important. Also, she pressured her sales person to sell the whole time and if she did not sell, she gave her a look right in front of me. The owner was sweet about it the whole time and pretended 'caring'. It was sickening to be there. Brides stay away from this place!

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0 out of 1 people found this review helpful.

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Mt girlfriend in Chicago order me flowers for my birthday and we are both really particular about flower arrangements and the one I received today was gorgeous, in a fantastic vase and very chic and modern. I have used other florist in the area myself and am often disappointed. My next flower order will be from your shop .

5
★★★★★

Mt girlfriend in Chicago order me flowers for my birthday and we are both really particular about flower arrangements and the one I received today was gorgeous, in a fantastic vase and very chic and modern. I have used other florist in the area myself and am often disappointed. My next flower order will be from your shop .

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.

I had Grassi's send an arrangement for a funeral and they did a wonderful tasteful job on the arrangement. They did exactly what I had asked for, and more. The flowers were plentiful for the price I paid. Their shop here has lots of fun stuff in it as well. I would recommend Grassi's for flowers.

4
★★★★☆

I had Grassi's send an arrangement for a funeral and they did a wonderful tasteful job on the arrangement. They did exactly what I had asked for, and more. The flowers were plentiful for the price I paid. Their shop here has lots of fun stuff in it as well. I would recommend Grassi's for flowers.

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.

I have read the reviews. Maybe I am just the 'lucky' one. This was the first time I used Grassi's. The flowers were delivered 10 days LATE! When asked as to why they weren't sent out..they said they received the order, but, "don't know why they didn't go out." ? This is unprofessional to me! They did not try to contact me telling me they couldn't deliver the flowers. Bentons Flowers in Puyallup were able to deliver 3 orders for me with no problems, the same time. Benton's arrangements were made EXACTLY like they were online. Grassi's was not.They scrimped! They didn't add any of the extras as said in the advertisement. Arrangement was lame. I will never use them again. I will continue to use BENTONS or the Florist in FIFE! They have been AWESOME EVERYTIME over the MANY years I have used them! Benton's and the Fife florist do awesome arrangements!! I have now been told by locals not to use this Grassi's. 'They are over priced and snobby.' Hard lesson to learn!

1
★☆☆☆☆

I have read the reviews. Maybe I am just the 'lucky' one. This was the first time I used Grassi's. The flowers were delivered 10 days LATE! When asked as to why they weren't sent out..they said they received the order, but, "don't know why they didn't go out." ? This is unprofessional to me! They did not try to contact me telling me they couldn't deliver the flowers. Bentons Flowers in Puyallup were able to deliver 3 orders for me with no problems, the same time. Benton's arrangements were made EXACTLY like they were online. Grassi's was not.They scrimped! They didn't add any of the extras as said in the advertisement. Arrangement was lame. I will never use them again. I will continue to use BENTONS or the Florist in FIFE! They have been AWESOME EVERYTIME over the MANY years I have used them! Benton's and the Fife florist do awesome arrangements!! I have now been told by locals not to use this Grassi's. 'They are over priced and snobby.' Hard lesson to learn!

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.

This company makes very nice arrangements for the prices that they charge. Fair, intelligent, and skilled florists on staff. They were kind and courteous when we went to pick up the arrangement as well. They have quite a selection in the store too.

4
★★★★☆

This company makes very nice arrangements for the prices that they charge. Fair, intelligent, and skilled florists on staff. They were kind and courteous when we went to pick up the arrangement as well. They have quite a selection in the store too.

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.

We had an arrangement sent to a co worker from Grassis.. It was beautiful. We were so surprised at the quality of the arrangement with how much we paid. They took alot of time you could tell and the flowers were bright and beautiful. Their service is excellent

5
★★★★★

We had an arrangement sent to a co worker from Grassis.. It was beautiful. We were so surprised at the quality of the arrangement with how much we paid. They took alot of time you could tell and the flowers were bright and beautiful. Their service is excellent

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1 out of 1 people found this review helpful.

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I needed a gift and some flowers and this shop really helped me out. They had excellent recommendations for gifts, and I learned about flowers also. I think anyone should go to this Grassis, even if they have little time. I found many types of flowers including Orchids. My friend loved the flowers and I think I have them to thank for it.

PROS: prices staff
CONS:

5
★★★★★

I needed a gift and some flowers and this shop really helped me out. They had excellent recommendations for gifts, and I learned about flowers also. I think anyone should go to this Grassis, even if they have little time. I found many types of flowers including Orchids. My friend loved the flowers and I think I have them to thank for it.

PROS: prices staff
CONS:

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1 out of 1 people found this review helpful.

.

Grassis is a wonderful florist with a very generous and caring owner. They recently provided the flowers for my grandfathers funeral, and everything was beautiful. We also had lunch sent over from them, and they had the very best sandwiches I've ever had! When we were going through a painful time, Grassis made one aspect a little easier.

5
★★★★★

Grassis is a wonderful florist with a very generous and caring owner. They recently provided the flowers for my grandfathers funeral, and everything was beautiful. We also had lunch sent over from them, and they had the very best sandwiches I've ever had! When we were going through a painful time, Grassis made one aspect a little easier.

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1 out of 1 people found this review helpful.

.

Grassis was the prime location for all of the high school dance events to get corsages and bouts. The prices were always reasonable and the flowers looked beautiful and were always ready on time. The workers generally seemed to enjoy their jobs and working with flowers.

5
★★★★★

Grassis was the prime location for all of the high school dance events to get corsages and bouts. The prices were always reasonable and the flowers looked beautiful and were always ready on time. The workers generally seemed to enjoy their jobs and working with flowers.

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1 out of 1 people found this review helpful.

.

This little shop has a lot of different things to choose from when it comes to flowers, balloons and special little gifts. They have wonderful customer service skills. I believe that they do wedding stuff too because the last time I was in there there was a couple looking through some books. Fun place to shop for a special little gift.

PROS: Fun stuff...beautiful flowers
CONS:

4
★★★★☆

This little shop has a lot of different things to choose from when it comes to flowers, balloons and special little gifts. They have wonderful customer service skills. I believe that they do wedding stuff too because the last time I was in there there was a couple looking through some books. Fun place to shop for a special little gift.

PROS: Fun stuff...beautiful flowers
CONS:

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.

Grassis in Tacoma is the perfect place to go for a light lunch with the girls or a mother/daughter day. Charming two story small shop with flowers and gifts in the first floor and the small dinning room on top. Wonderful soup and sandwiches...light, but you still feel like you got what you paid for.
And wonderful desserts.

Go for luch and then hop over to the glass museum for a great afternoon.

5
★★★★★

Grassis in Tacoma is the perfect place to go for a light lunch with the girls or a mother/daughter day. Charming two story small shop with flowers and gifts in the first floor and the small dinning room on top. Wonderful soup and sandwiches...light, but you still feel like you got what you paid for.
And wonderful desserts.

Go for luch and then hop over to the glass museum for a great afternoon.

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