Robert's Cleaners

★★☆☆☆

About Robert's Cleaners

Personal Services

Personal Services
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2.0 3
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Horrible! I visited this place for the first time last week, and went to pick up my clothes today. They have lost one of my blouses, and the man behind the counter refused to explain to me their policy for losing a customer's items. Supposedly they are going to find the blouse; if they do not I will be reporting them to the Better Business Bureau. Either way, I will never return to this place--losing a blouse is one thing, but combined with the refusal to reimburse a customer for lost items, this business is just unacceptable.

1
★☆☆☆☆

Horrible! I visited this place for the first time last week, and went to pick up my clothes today. They have lost one of my blouses, and the man behind the counter refused to explain to me their policy for losing a customer's items. Supposedly they are going to find the blouse; if they do not I will be reporting them to the Better Business Bureau. Either way, I will never return to this place--losing a blouse is one thing, but combined with the refusal to reimburse a customer for lost items, this business is just unacceptable.

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My husband decided to try Robert's Cleaners for convenience in Magnolia instead of Queen Anne. All nine shirts (4 brand new from Nordstrom) that we brought in to make the switch, came out ruined. Every single shirt had a yellowish steam burn/stain in various places on the front, back and cuffs of every shirt. We were furious, especially because of the $400 in new shirts we'd just brought in. They wanted to "fix" them and we were afraid to let them for fear of making them worse but at their insistence, we allowed it. Mistake. The shirts came out a dirty, creamy- white instead of the crisp white we'd brought them in as and they all looked like they were ten years old. The process, my guess, aged them considerably. They would not replace any of the shirts and English seemed to be a problem when communicating. They got the stains to fade but not disappear and ruined the shirts. We'll never go back. I wouldn't trust them with anything important.

1
★☆☆☆☆

My husband decided to try Robert's Cleaners for convenience in Magnolia instead of Queen Anne. All nine shirts (4 brand new from Nordstrom) that we brought in to make the switch, came out ruined. Every single shirt had a yellowish steam burn/stain in various places on the front, back and cuffs of every shirt. We were furious, especially because of the $400 in new shirts we'd just brought in. They wanted to "fix" them and we were afraid to let them for fear of making them worse but at their insistence, we allowed it. Mistake. The shirts came out a dirty, creamy- white instead of the crisp white we'd brought them in as and they all looked like they were ten years old. The process, my guess, aged them considerably. They would not replace any of the shirts and English seemed to be a problem when communicating. They got the stains to fade but not disappear and ruined the shirts. We'll never go back. I wouldn't trust them with anything important.

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If you live in Magnolia, Rober's Cleaners is a convenient little place for all of your drycleaning needs.

The staff is friendly, and they always do a good job.

Always on time!

4
★★★★☆

If you live in Magnolia, Rober's Cleaners is a convenient little place for all of your drycleaning needs.

The staff is friendly, and they always do a good job.

Always on time!

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