Bob's Heating & Air Conditioning

★★★☆☆

About Bob's Heating & Air Conditioning

Home Construction & Remodeling

Home Construction & Remodeling
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2.5 2
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We needed our furnace repaired so we called up bobs heating. The staff member that was sent out came immediatly the next morning and was right on time, bright and early. It took him about 2 hours ot repair our furnace and the price was very reasonable. We did not have any problems after the repair, and the repairman even called about a week alter to make sure everything was working great. I think this heating repairshop definatly cares about their customers.

4
★★★★☆

We needed our furnace repaired so we called up bobs heating. The staff member that was sent out came immediatly the next morning and was right on time, bright and early. It took him about 2 hours ot repair our furnace and the price was very reasonable. We did not have any problems after the repair, and the repairman even called about a week alter to make sure everything was working great. I think this heating repairshop definatly cares about their customers.

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We went with Bob's air conditioning to have our air conditioning installed. Bob's quoted us $1000 more than the nearest competitor and we opted for that extra price so that we got Bob's name-brand quality installation.

Well, we got the installation done, but the installers put their foot through our ceiling (our furnace is in the attic). They didn't tell us they had done it, we found out on our own. After repeated calls, they finally sent someone out to fix it. But they didn't have the right paint. And now, the ceiling is fixed, but still not painted. We've been waiting for them for over a month to do the job right. I've asked to speak to managers and they all have avoided me.

So we paid an extra grand for subpar installation. You've been warned.

PROS: none
CONS: shoddy workmanship, bad follow through, managers are absent

1
★☆☆☆☆

We went with Bob's air conditioning to have our air conditioning installed. Bob's quoted us $1000 more than the nearest competitor and we opted for that extra price so that we got Bob's name-brand quality installation.

Well, we got the installation done, but the installers put their foot through our ceiling (our furnace is in the attic). They didn't tell us they had done it, we found out on our own. After repeated calls, they finally sent someone out to fix it. But they didn't have the right paint. And now, the ceiling is fixed, but still not painted. We've been waiting for them for over a month to do the job right. I've asked to speak to managers and they all have avoided me.

So we paid an extra grand for subpar installation. You've been warned.

PROS: none
CONS: shoddy workmanship, bad follow through, managers are absent

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