Massage Envy - Bellevue

★★★★☆
  • 14339 NE 20th Street Ste G

    Bellevue, WA 98007

    Map & Directions
  • 425-614-3689

About Massage Envy - Bellevue

Categories
  • Spas
  • Massage
Hours
M-Sa 8am-10pm, Su 10am-8pm
Emails
  • clinic0016@massageenvy.com

Personal Services

Personal Services
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I have been a member for a while, I used the ME at Landing Renton, Wa but I was not happy with the service. So I tried the Bellevue ME, boy Oh boy I made the right choice. I had Mikaya, man this was the first time I went home that my pain

3
★★★★★

I have been a member for a while, I used the ME at Landing Renton, Wa but I was not happy with the service. So I tried the Bellevue ME, boy Oh boy I made the right choice. I had Mikaya, man this was the first time I went home that my pain

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I've been a Massage Envy member for about 5 months and am on the verge on cancelling my membership based on the massively high turnover of the therapists there and the inability of my Bellevue location to handle its client volume.

The massages are good and the pricing is very, very reasonable. Unfortunately, the last 2 times I've been in I've had 40-45 minute massages instead of the 50 minute massages I paid for because the therapists are behind. If I pay for 50 minutes, give me 50 minutes.

Also, the turnover at this place is at lightening speed. I find a good therapist and within a month or two they're gone. And they must be short on therapists because it seems like whenever I call they have nothing open.

I started out happy with Massage Envy, but I think the honeymoon is over.

3
★★★☆☆

I've been a Massage Envy member for about 5 months and am on the verge on cancelling my membership based on the massively high turnover of the therapists there and the inability of my Bellevue location to handle its client volume.

The massages are good and the pricing is very, very reasonable. Unfortunately, the last 2 times I've been in I've had 40-45 minute massages instead of the 50 minute massages I paid for because the therapists are behind. If I pay for 50 minutes, give me 50 minutes.

Also, the turnover at this place is at lightening speed. I find a good therapist and within a month or two they're gone. And they must be short on therapists because it seems like whenever I call they have nothing open.

I started out happy with Massage Envy, but I think the honeymoon is over.

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My husband and I stumbled upon massage envy when I was having neck issues about 4 months ago. There is a real spa feel and there are multiple masseurs on duty at very flexible hours. Because I needed intense therapy for my neck I tried to get the same masseuse each time for my therapy. My husband wanted to come at the same time, so he experienced multiple therapists using greatly varying methods but all were excellent. We were attending twice a week for a couple months and have probably been massaged by all the staff. We cannot reiterate enough that this therapy is some of the best we have ever experienced and I have been getting regular weekly massages for the past five years. The price is incredibly reasonable for the quality.

2
★★★★★

My husband and I stumbled upon massage envy when I was having neck issues about 4 months ago. There is a real spa feel and there are multiple masseurs on duty at very flexible hours. Because I needed intense therapy for my neck I tried to get the same masseuse each time for my therapy. My husband wanted to come at the same time, so he experienced multiple therapists using greatly varying methods but all were excellent. We were attending twice a week for a couple months and have probably been massaged by all the staff. We cannot reiterate enough that this therapy is some of the best we have ever experienced and I have been getting regular weekly massages for the past five years. The price is incredibly reasonable for the quality.

Pros: Wide variety of methodologies, all excellent

Cons: The best of the best are usually booked

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I have seen nearly a dozen different therapists at this location and they have all been fantastic. I also like the fact that they are open seven days a week and have long hours. I can get in pretty much last minute if needed. The price is also a major plus, I have gone else where and paid twice as much to see a therapist that didnt even come close to the experience of the people I've seen. I would definitely recommend trying it for yourself.

2
★★★★★

I have seen nearly a dozen different therapists at this location and they have all been fantastic. I also like the fact that they are open seven days a week and have long hours. I can get in pretty much last minute if needed. The price is also a major plus, I have gone else where and paid twice as much to see a therapist that didnt even come close to the experience of the people I've seen. I would definitely recommend trying it for yourself.

Pros: Great hours and many great therapists

Cons: none

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I originally signed up at another location and my job takes me all over the Puget Sound. Most other locations have been ok, except for a horrible experience I had at the Kirkland location. This week I came into the Bellevue location for the first time. What set them apart was how friendly the front desk staff was and the extra time they took over the phone to get me in with the right therapist. The person I saw was 10 times better than anyone else I've seen since I started my memberhsip. No doubt I will becoming back to this location.

2
★★★★★

I originally signed up at another location and my job takes me all over the Puget Sound. Most other locations have been ok, except for a horrible experience I had at the Kirkland location. This week I came into the Bellevue location for the first time. What set them apart was how friendly the front desk staff was and the extra time they took over the phone to get me in with the right therapist. The person I saw was 10 times better than anyone else I've seen since I started my memberhsip. No doubt I will becoming back to this location.

Pros: Great customer service convenient scheduling

Cons: It took me so long to find this location

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I recently became a member at this location, but was hesitant at first based on some of the reviews. I would have to say the reviews were dead wrong, and I was pleasantly surprised with the whole experience, the therapist that I saw (Elena) was hands down the best therapist I have ever seen, and I receive massage often. I have a hectic schedule and their long store hours have helped tremendously whether I need to come in at 8am or 9pm. I have referred many of my friends, family, and co-workers, and no one has yet to have a bad experience.

2
★★★★★

I recently became a member at this location, but was hesitant at first based on some of the reviews. I would have to say the reviews were dead wrong, and I was pleasantly surprised with the whole experience, the therapist that I saw (Elena) was hands down the best therapist I have ever seen, and I receive massage often. I have a hectic schedule and their long store hours have helped tremendously whether I need to come in at 8am or 9pm. I have referred many of my friends, family, and co-workers, and no one has yet to have a bad experience.

Pros: Great prices, experienced therapists

Cons: none

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I would have to say I was shocked to see some of the reviews for Massage Envy of Bellevue. I have been a member for several years and come in almost weekly. A couple of years ago things were a little rocky but more recently things have made a huge turn around! When I was laid off the manager helped make an arrangement for me, the front desk is always friendly and I have found two great therapists in Laura and Diana. I have been to chiropractors to see their massage therapists and they don??t even come close to the knowledge and skill Diana and Laura have! After being to several other Massage Envy??s and other brands, Massage Envy of Bellevue has by far been the best!

2
★★★★★

I would have to say I was shocked to see some of the reviews for Massage Envy of Bellevue. I have been a member for several years and come in almost weekly. A couple of years ago things were a little rocky but more recently things have made a huge turn around! When I was laid off the manager helped make an arrangement for me, the front desk is always friendly and I have found two great therapists in Laura and Diana. I have been to chiropractors to see their massage therapists and they don??t even come close to the knowledge and skill Diana and Laura have! After being to several other Massage Envy??s and other brands, Massage Envy of Bellevue has by far been the best!

Pros: Superior therapists, great customer service

Cons: None I can think of

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They have the works therapist they don't know how to give a massage or listen to what you want worked on.

Then they have had numerous billing errors on my membership. I have to call them every month due to overcharges, unauthorized freezes, schedule mixup..something. I wish I never signed up for a membership. The first couple visits a few years ago were great, now they are the worst

0
★☆☆☆☆

They have the works therapist they don't know how to give a massage or listen to what you want worked on.

Then they have had numerous billing errors on my membership. I have to call them every month due to overcharges, unauthorized freezes, schedule mixup..something. I wish I never signed up for a membership. The first couple visits a few years ago were great, now they are the worst

Pros: none

Cons: billing errors, rookie therapists, no customer service

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I went to Massage Envy after hearing about their special for first-time clients. This turned out to be a totally frustrating experience - I left feeling more irritated at the wasted time and money. I had clearly explained to my therapist about my problem area and we agreed that she would spent most or all time on working on it. I felt that she barely did anything for teh whole hour- I could not feel what she was working on and there was zero energy. Needless to say after a while I stopped hoping she would actually start doing a massage!

Stay away! Any place should be better than this (at least everything I've tried in the area beats this horrible experience).

0
★☆☆☆☆

I went to Massage Envy after hearing about their special for first-time clients. This turned out to be a totally frustrating experience - I left feeling more irritated at the wasted time and money. I had clearly explained to my therapist about my problem area and we agreed that she would spent most or all time on working on it. I felt that she barely did anything for teh whole hour- I could not feel what she was working on and there was zero energy. Needless to say after a while I stopped hoping she would actually start doing a massage!

Stay away! Any place should be better than this (at least everything I've tried in the area beats this horrible experience).

Pros: None

Cons: Service

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Once apon a time this place was great. A good pool of quality therapists, a good atmosphere, and a proffesional setting. Now, all of the massage therapists are jaded and about to quite. Both water fountains are busted with hiqh quality leak damage. BOTH bathroom hallways have no light. The quite room is always dirty. The atmoshpere, well, it stinks. The front desk staff is never the same and no one knows what the hell is going on. My schedule is always screwed up and I peridocally get a confirmation call. The managements response to my complaints? None. There hasn't been a manager on site for quite some time. My last massage ( a comp because they messed up my schedule ) sucked! My wife and I started going the New Castle location. This definatly saved our memberships! All members, stay away from Bellevue's miss managed Massage Envy and find one that still wants to stay in business!

0
★☆☆☆☆

Once apon a time this place was great. A good pool of quality therapists, a good atmosphere, and a proffesional setting. Now, all of the massage therapists are jaded and about to quite. Both water fountains are busted with hiqh quality leak damage. BOTH bathroom hallways have no light. The quite room is always dirty. The atmoshpere, well, it stinks. The front desk staff is never the same and no one knows what the hell is going on. My schedule is always screwed up and I peridocally get a confirmation call. The managements response to my complaints? None. There hasn't been a manager on site for quite some time. My last massage ( a comp because they messed up my schedule ) sucked! My wife and I started going the New Castle location. This definatly saved our memberships! All members, stay away from Bellevue's miss managed Massage Envy and find one that still wants to stay in business!

Pros: Michelle D. and Francisco give a fantastic massage

Cons: read my review

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Go to someplace that has a high turnover rate, uses new graduates, will hire anybody willing to work cheap and will wash windows, floors or water plants.
Go to a real therapist!
Seattle area has many massage schools but only 3 really quality schools, find a therapist that went to Brennke, Brian Uttings or Soma Institute.
Settle for less and you will waste your time and money and possibly even be worse after treatment.
You get what you pay for.
Go to yahoo search and enter massage bellevue, read the review and find a 5 star rating. You are worthy of and deserve the best care available!
Sincerely
Sandy RYT

0
★☆☆☆☆

Go to someplace that has a high turnover rate, uses new graduates, will hire anybody willing to work cheap and will wash windows, floors or water plants.
Go to a real therapist!
Seattle area has many massage schools but only 3 really quality schools, find a therapist that went to Brennke, Brian Uttings or Soma Institute.
Settle for less and you will waste your time and money and possibly even be worse after treatment.
You get what you pay for.
Go to yahoo search and enter massage bellevue, read the review and find a 5 star rating. You are worthy of and deserve the best care available!
Sincerely
Sandy RYT

Pros: probably better than an unlicensed therapist?

Cons: Too many to list

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Pay a little more and go to InSpa, a health club, or a spa. Take a look at reviews and you'll see that these are probably posted by Massage Envy themselves, as all of the "reviewers" have no other posts. I went and was very dissatisfied with my experience. I then looked at the reviews here and saw what was up.

Stay away. I hate companies that try to use these rating systems to their benefit.

0
★☆☆☆☆

Pay a little more and go to InSpa, a health club, or a spa. Take a look at reviews and you'll see that these are probably posted by Massage Envy themselves, as all of the "reviewers" have no other posts. I went and was very dissatisfied with my experience. I then looked at the reviews here and saw what was up.

Stay away. I hate companies that try to use these rating systems to their benefit.

Pros: Price

Cons: Lack of Knowledge

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The service there is spotty and they still expect a $12-18 tip when the massage is only $49. The therapist was late and didn't give me the full 50 minutes service. Also my friend had an experience there with a therapist that was unprofessional with the draping and touching. The clinic charged me double for a month (their mistake) and still hasn't refunded me the money since November. It's been a nightmare with them.

0
★☆☆☆☆

The service there is spotty and they still expect a $12-18 tip when the massage is only $49. The therapist was late and didn't give me the full 50 minutes service. Also my friend had an experience there with a therapist that was unprofessional with the draping and touching. The clinic charged me double for a month (their mistake) and still hasn't refunded me the money since November. It's been a nightmare with them.

Pros: Location

Cons: Everything else

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I don't know why I keep coming back to this place. I think because they're the cheapest place around. But it really shows. The therapists talk with the receptionists all the time while they're not working. The conversation I heard was very unprofessional. I looked over at them a few times to see if they'd know not to talk like this infront of a client but they gave me dirty looks.

1
★★★☆☆

I don't know why I keep coming back to this place. I think because they're the cheapest place around. But it really shows. The therapists talk with the receptionists all the time while they're not working. The conversation I heard was very unprofessional. I looked over at them a few times to see if they'd know not to talk like this infront of a client but they gave me dirty looks.

Pros: A decent massage, clean, hygenic

Cons: snooty staff, not a relaxing waiting room

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Whoever invented the idea of Massage Envy is a genious! I love, love, love getting massages and for the price you pay at Massage Envy, getting a massage can actually be affordable. You do need to sign up for a membership, however, the membership price you pay each month which is like $39 actually includes one hour massage.

The massage therapists here are superb. Of course each individual has different preferences, but whats great is that there is a big enough staff for you try them all if you'd like.

The only thing that could be better is the areas for you to rest and relax. Of course I can't complain I'm not paying the price for a high-class spa salon, but I am getting a great massage for a great deal!

If you love massages, this is heaven for you!

4
★★★★☆

Whoever invented the idea of Massage Envy is a genious! I love, love, love getting massages and for the price you pay at Massage Envy, getting a massage can actually be affordable. You do need to sign up for a membership, however, the membership price you pay each month which is like $39 actually includes one hour massage.

The massage therapists here are superb. Of course each individual has different preferences, but whats great is that there is a big enough staff for you try them all if you'd like.

The only thing that could be better is the areas for you to rest and relax. Of course I can't complain I'm not paying the price for a high-class spa salon, but I am getting a great massage for a great deal!

If you love massages, this is heaven for you!

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I have been to a few Massage Envy locations before and didn't have the experience that I was looking for. The therapist either talked too much, or it was noisy, or the massage wasn't up to par (too light or not what I wanted). This location is really professional and makes for an enjoyable and relaxing experience. The front desk is always friendly and smiling, the lobby is always tidy (love the quiet room), and my therapist Lauren is Fantastic!!! I highly recommend her as well as Fransisco. I love the late hours as I work late and I can fit in a massage after. Most places are closed by the time I am off. The price is great, the hours are convenient, and the therapists are highly skilled. Awesome!!!

2
★★★★★

I have been to a few Massage Envy locations before and didn't have the experience that I was looking for. The therapist either talked too much, or it was noisy, or the massage wasn't up to par (too light or not what I wanted). This location is really professional and makes for an enjoyable and relaxing experience. The front desk is always friendly and smiling, the lobby is always tidy (love the quiet room), and my therapist Lauren is Fantastic!!! I highly recommend her as well as Fransisco. I love the late hours as I work late and I can fit in a massage after. Most places are closed by the time I am off. The price is great, the hours are convenient, and the therapists are highly skilled. Awesome!!!

Pros: Ambience, Hours, Skilled Therapists

Cons: Noisy fans, need to get AC

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Absolutely a wonderful experience. I will definitely be back. My massage therapist-- he was awesome!

2
★★★★★

Absolutely a wonderful experience. I will definitely be back. My massage therapist-- he was awesome!

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J is an excellent massage therapist. I get an hour and a half massage every week from her and it helps keep me in fit condition at 82.

2
★★★★★

J is an excellent massage therapist. I get an hour and a half massage every week from her and it helps keep me in fit condition at 82.

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My therapist gave me the best deep and stretch massage I have ever had. I really felt I'd had a _massage_ when I left!

2
★★★★★

My therapist gave me the best deep and stretch massage I have ever had. I really felt I'd had a _massage_ when I left!

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"B" is an excellent therapist. She is always professional but also is a warm and thoughtful presence. She gives an excellent massage.

2
★★★★★

"B" is an excellent therapist. She is always professional but also is a warm and thoughtful presence. She gives an excellent massage.

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Wow! A professional, relaxing environment with great therapists. I can usually call or walk-in same day, 7 days. Call ahead for weekends appointments because they are busy. Open mornings, nights, and weekends.

2
★★★★★

Wow! A professional, relaxing environment with great therapists. I can usually call or walk-in same day, 7 days. Call ahead for weekends appointments because they are busy. Open mornings, nights, and weekends.

Pros: Great therapists. Super convenient. Great value.

Cons: Call a day or two ahead to make sure you get the time you want

Message from Massage Envy - Bellevue

Come to your nearby Massage Envy and see why we are the world’s largest provider of massage therapy and the #1 Skin Care provider in the United States. Massage Envy provides massage, skin care and total body stretch services which are an integral part of total body wellness and a healthy lifestyle. Schedule an appointment today and start embracing a better lifestyle.

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