Desert Sun Tanning Salon

★★★☆☆
  • 11623 98th Ave Ne

    Kirkland, WA 98034

    Map & Directions
  • 425-825-8267

About Desert Sun Tanning Salon

Categories
Hours
Mon - Fri, 8am - 10pm; Sat, Sun, 9am - 8pm

Personal Services

Personal Services
More choices in Kirkland:
Resultset_next

Ultimate Tanning

3180 Willow Creek Rd # A5 Prescott, AR

Resultset_next

Tropical Island Tanning

612 Miller Valley Rd Prescott, AR

2.8519 27
Hi! Sign in to let us know how Desert Sun Tanning Salon was?
Write a Review
.

I went to Desert Sun at Juanita in Kirkland. The girls behind the counter were super rude to me. Claudia is the name of the person I spoke with she was confused and had no sense of customer service.
I think she was high on drugs. She wasn't able to concentrate on issue, and all of the sudden while I was trying to explain her mistake nicely to her she just grabbed my paper work and torn them off. I will never go back there.

1
★☆☆☆☆

I went to Desert Sun at Juanita in Kirkland. The girls behind the counter were super rude to me. Claudia is the name of the person I spoke with she was confused and had no sense of customer service.
I think she was high on drugs. She wasn't able to concentrate on issue, and all of the sudden while I was trying to explain her mistake nicely to her she just grabbed my paper work and torn them off. I will never go back there.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I absolutely LOVE this salon. Lacey the manager is always so helpful. It is nice to go to a salon where they remember your name and seem happy to see you every time you tan. Won't tan anywhere else!

5
★★★★★

I absolutely LOVE this salon. Lacey the manager is always so helpful. It is nice to go to a salon where they remember your name and seem happy to see you every time you tan. Won't tan anywhere else!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

This is a nice place to get your UVB; request the less expensive tanning beds. I have been doing a short tan each week and feel great

4
★★★★☆

This is a nice place to get your UVB; request the less expensive tanning beds. I have been doing a short tan each week and feel great

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I love the staff at Juanita. I am surprised everyday at how sweet they are! I have never had a bad experience and would encourage anyone to buy from them. I read a review on here saying they never rebulb their beds. I was just in there yesterday and all their beds have new bulbs. Confirmed by me turning pink after I had been in the bed for the same time I normally go. I am always confident in their reccomendations. I will always come back to this location. I encourage anyone else to do the same. Check them out for yourself!

Amber S.

2
★★★★★

I love the staff at Juanita. I am surprised everyday at how sweet they are! I have never had a bad experience and would encourage anyone to buy from them. I read a review on here saying they never rebulb their beds. I was just in there yesterday and all their beds have new bulbs. Confirmed by me turning pink after I had been in the bed for the same time I normally go. I am always confident in their reccomendations. I will always come back to this location. I encourage anyone else to do the same. Check them out for yourself!

Amber S.

Pros: AMAZING STAFF

.

Good customer service. I used a coupon that expired in 7 days. Due to some misunderstandings, I thought I still had tans left. They went ahead and worked with me to make me happy. I appreciate it.

4
★★★★☆

Good customer service. I used a coupon that expired in 7 days. Due to some misunderstandings, I thought I still had tans left. They went ahead and worked with me to make me happy. I appreciate it.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I have tanned at Desert Sun Juanita for over 2 years. I saw some of these reviews and couldn't believe it so I felt it was necessary to leave one. These girls are great and the salon is super clean.I have tried other salons but I like them the best.

5
★★★★★

I have tanned at Desert Sun Juanita for over 2 years. I saw some of these reviews and couldn't believe it so I felt it was necessary to leave one. These girls are great and the salon is super clean.I have tried other salons but I like them the best.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Horrible place!!! They haven't re-lamped the beds in over a year....
After i bought a package i had tans missing from my account when i had them look she said sometimes they erase tans, so they can sell more tans
That came out of their employee's mouth.. and the up sale every time you come in is so annoying...
I just want to relax in a tanning bed and get some color.
I went every day and no color whats so ever...
And don't think for a minute that we don't know that the good reviews on here came from the owner/employee...Good try

1
★☆☆☆☆

Horrible place!!! They haven't re-lamped the beds in over a year....
After i bought a package i had tans missing from my account when i had them look she said sometimes they erase tans, so they can sell more tans
That came out of their employee's mouth.. and the up sale every time you come in is so annoying...
I just want to relax in a tanning bed and get some color.
I went every day and no color whats so ever...
And don't think for a minute that we don't know that the good reviews on here came from the owner/employee...Good try

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The women that work there are very condescending, rude, have no sense of customer service. Maybe the owner should offer more pay to bring in better employees. I wish them luck. I guess you get what you pay for.

1
★☆☆☆☆

The women that work there are very condescending, rude, have no sense of customer service. Maybe the owner should offer more pay to bring in better employees. I wish them luck. I guess you get what you pay for.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

I have to give kudos to the staff at Desert Sun in Juanita. I'm a chronic drive by & they have always been professional, accommodating & respectful. If they try to sell me more, well, that is their job. You can always say "no thanks!"! Get over it!

4
★★★★☆

I have to give kudos to the staff at Desert Sun in Juanita. I'm a chronic drive by & they have always been professional, accommodating & respectful. If they try to sell me more, well, that is their job. You can always say "no thanks!"! Get over it!

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 5 people found this review helpful.

.

Im not sure which location these guys are saying that they sell you stuff everytime but the alderwood mall location in lynnwood is very relaxing to go into. i have never had any issues with an associate and after the 3rd time i went in there they knew my name. i felt very appreciated for that! so please dont let one location ruin your experience, not everyone is rude...

4
★★★★☆

Im not sure which location these guys are saying that they sell you stuff everytime but the alderwood mall location in lynnwood is very relaxing to go into. i have never had any issues with an associate and after the 3rd time i went in there they knew my name. i felt very appreciated for that! so please dont let one location ruin your experience, not everyone is rude...

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 2 people found this review helpful.

.

Very rude girls working behind the counter. And I agree, everytime you go in, they try to sell you something. Everyone knows what a tanning salon has to offer ~ Thank goodness I only have two tans left ~ I will never sign up at a Desert Sun Salon again!

1
★☆☆☆☆

Very rude girls working behind the counter. And I agree, everytime you go in, they try to sell you something. Everyone knows what a tanning salon has to offer ~ Thank goodness I only have two tans left ~ I will never sign up at a Desert Sun Salon again!

Was this review helpful to you?
Ratings_icons Ratings_icons

2 out of 2 people found this review helpful.

.

Im sick of being "sold" everytime I try to go in and tan. They lie to their customers just to try and sell packages, upgrades, eyewear, lotion, you name it. Desert Sun has trained their employees to be annoying car salesman. SAME THING AT EVERY LOCATION JUST DIFFERENT RUDE ANNOYING GIRLS BEHIND THE COUNTER!

1
★☆☆☆☆

Im sick of being "sold" everytime I try to go in and tan. They lie to their customers just to try and sell packages, upgrades, eyewear, lotion, you name it. Desert Sun has trained their employees to be annoying car salesman. SAME THING AT EVERY LOCATION JUST DIFFERENT RUDE ANNOYING GIRLS BEHIND THE COUNTER!

Was this review helpful to you?
Ratings_icons Ratings_icons

2 out of 2 people found this review helpful.

.

I'm not really into tanning but I received a coupon offer in the mail that was irresistable. When I called desert sun the person working was very helpful and knowledgeable. When I went there they were very professional and have been very professional eveytime. Now I have a good tan and am very happy I decided to tan there.

4
★★★★☆

I'm not really into tanning but I received a coupon offer in the mail that was irresistable. When I called desert sun the person working was very helpful and knowledgeable. When I went there they were very professional and have been very professional eveytime. Now I have a good tan and am very happy I decided to tan there.

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 2 people found this review helpful.

.

You really can't ask for anything better than Desert Sun. Try it for yourself and you decide. I'm sure you are disatified then they will do whatever to make you happy :) Atleast they did for me.

5
★★★★★

You really can't ask for anything better than Desert Sun. Try it for yourself and you decide. I'm sure you are disatified then they will do whatever to make you happy :) Atleast they did for me.

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 2 people found this review helpful.

.

I called the salon as I had 7 mystic tans left and wanted to see if I could exchange them for regular bed tans as the mystic tans turn out blotchy and orange. I was told I would have to upgrade to supertans. MIND YOU THE MYSTIC TANS ARE MORE EXPENSIVE so why would I have to PAY to get something that was cheaper. When I asked about the cost difference she was rude and said that they already had my money and they didn't even have to exchange or upgrade it . Her voice was defensive and hostile . So now I have to use this crap seven times or lose my dough !

1
★☆☆☆☆

I called the salon as I had 7 mystic tans left and wanted to see if I could exchange them for regular bed tans as the mystic tans turn out blotchy and orange. I was told I would have to upgrade to supertans. MIND YOU THE MYSTIC TANS ARE MORE EXPENSIVE so why would I have to PAY to get something that was cheaper. When I asked about the cost difference she was rude and said that they already had my money and they didn't even have to exchange or upgrade it . Her voice was defensive and hostile . So now I have to use this crap seven times or lose my dough !

Was this review helpful to you?
Ratings_icons Ratings_icons

2 out of 2 people found this review helpful.

.

After my first experience at the Desert Sun in Normandy park I would never go back. There staff is extremely rude and unprofessional, and the beds looked like they had never been cleaned, and they are way over priced. They are a waste of your time and money.

1
★☆☆☆☆

After my first experience at the Desert Sun in Normandy park I would never go back. There staff is extremely rude and unprofessional, and the beds looked like they had never been cleaned, and they are way over priced. They are a waste of your time and money.

Was this review helpful to you?
Ratings_icons Ratings_icons

2 out of 2 people found this review helpful.

.

They are everywhere and if you have a package you can tan at any of them. Dont waste your money at other tanning salons they will be out of business soon.

5
★★★★★

They are everywhere and if you have a package you can tan at any of them. Dont waste your money at other tanning salons they will be out of business soon.

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 2 people found this review helpful.

.

It seemed like they were trying to sell me a car not tanning. The staff was completely rude and pushy and after I did not purchase the package they were clearly pushing down my throat, the girls treated me like a piece of trash. I would not recommend any of the desert sun salons to anyone. certainly not the one on the east hill of kent!!

1
★☆☆☆☆

It seemed like they were trying to sell me a car not tanning. The staff was completely rude and pushy and after I did not purchase the package they were clearly pushing down my throat, the girls treated me like a piece of trash. I would not recommend any of the desert sun salons to anyone. certainly not the one on the east hill of kent!!

Was this review helpful to you?
Ratings_icons Ratings_icons

2 out of 2 people found this review helpful.

.

I have been tanning here for a while. The salon is always clean and the girls are always nice. Yes sometimes the are a little flustered during busier times but there really isn't much they can do about it. If you want a good tanning salon give them a try. They will make you buy their eyewear but I don't mind. I want to keep my vision.

5
★★★★★

I have been tanning here for a while. The salon is always clean and the girls are always nice. Yes sometimes the are a little flustered during busier times but there really isn't much they can do about it. If you want a good tanning salon give them a try. They will make you buy their eyewear but I don't mind. I want to keep my vision.

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 2 people found this review helpful.

.

The tanning beds are great and the bulbs are always nice and hot. Very clean and the staff is for the most part, friendly. Occasionally when the phones are ringing and a flood of people come in at once, they will be a little short and sometimes snappy, but that happens sometimes. I went in this weekend and it was customer appreciation day. I got 40% off of a package and got 5 free lotion sample packets. Yeah, the girls there are a bit on the slow side, a nicer way of saying dumb, but what do you expect? It's not like going tanning is exactly the most intelligent thing to do.

4
★★★★☆

The tanning beds are great and the bulbs are always nice and hot. Very clean and the staff is for the most part, friendly. Occasionally when the phones are ringing and a flood of people come in at once, they will be a little short and sometimes snappy, but that happens sometimes. I went in this weekend and it was customer appreciation day. I got 40% off of a package and got 5 free lotion sample packets. Yeah, the girls there are a bit on the slow side, a nicer way of saying dumb, but what do you expect? It's not like going tanning is exactly the most intelligent thing to do.

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 2 people found this review helpful.

.

I tan regularly at another salon, and it's fine, but I decided to try something in a different neighborhood. I called ahead and asked if they'd be able to fit me in for that day for a bed. I was on hold for at least 2-3 minutes. The girl that finally answered the phone said sure, and told me to come on down, but strangely didn't take my name to set me up with a specific slot. I asked a question or two about their beds on the phone, and instead of answering what would likely take 30 seconds to answer, the receptionist said "we'll tell you all about that when you come in".

So I drove there, and went in. Not only did the girl behind the counter greet me rudely, she wouldn't give me a bed, saying they stopped giving appointments past 9:30. She also said she wasn't the one I talked to, when I explained my phone conversation to her, and instead of trying to investigate further to see why I was told to come down if they wouldn't let me tan that night, asked me if I'd come in the next day instead. I said "no" and left.

No attempt at getting my name or information to attempt to rectify their ridiculous customer service with a coupon (not that it would have changed my opinion.) I will encourage all my friends to give their money to a business who takes greater care in choosing their employees. Retail/ counter work doesn't take a brilliant mind; you think they'd figure out how to keep their (potential) customers happy.

1
★☆☆☆☆

I tan regularly at another salon, and it's fine, but I decided to try something in a different neighborhood. I called ahead and asked if they'd be able to fit me in for that day for a bed. I was on hold for at least 2-3 minutes. The girl that finally answered the phone said sure, and told me to come on down, but strangely didn't take my name to set me up with a specific slot. I asked a question or two about their beds on the phone, and instead of answering what would likely take 30 seconds to answer, the receptionist said "we'll tell you all about that when you come in".

So I drove there, and went in. Not only did the girl behind the counter greet me rudely, she wouldn't give me a bed, saying they stopped giving appointments past 9:30. She also said she wasn't the one I talked to, when I explained my phone conversation to her, and instead of trying to investigate further to see why I was told to come down if they wouldn't let me tan that night, asked me if I'd come in the next day instead. I said "no" and left.

No attempt at getting my name or information to attempt to rectify their ridiculous customer service with a coupon (not that it would have changed my opinion.) I will encourage all my friends to give their money to a business who takes greater care in choosing their employees. Retail/ counter work doesn't take a brilliant mind; you think they'd figure out how to keep their (potential) customers happy.

Was this review helpful to you?
Ratings_icons Ratings_icons

2 out of 2 people found this review helpful.

.

I have not had a pleasant experience. The staff is young and VERY unprofessional. I have tanned before any many other salons and tanning eyewear has always been provided. When we signed up yesterday we were given stickers to use for our eyes. When I returned today I was given stickers again and she told me I owed her a dollar. I told her I've never had to pay for eyewear in a salon that it has always been provided and we were not told that yesterday when we signed up. She acted like I was crazy and told me either buy goggles or don't tan. I asked about buying for the price of $8.00!!!! They were out so she told me to just buy the eye stickers for 1.00 or go somewhere else to find eyewear. She was SO rude and after my month tanning I will not return.

1
★☆☆☆☆

I have not had a pleasant experience. The staff is young and VERY unprofessional. I have tanned before any many other salons and tanning eyewear has always been provided. When we signed up yesterday we were given stickers to use for our eyes. When I returned today I was given stickers again and she told me I owed her a dollar. I told her I've never had to pay for eyewear in a salon that it has always been provided and we were not told that yesterday when we signed up. She acted like I was crazy and told me either buy goggles or don't tan. I asked about buying for the price of $8.00!!!! They were out so she told me to just buy the eye stickers for 1.00 or go somewhere else to find eyewear. She was SO rude and after my month tanning I will not return.

Was this review helpful to you?
Ratings_icons Ratings_icons

2 out of 2 people found this review helpful.

.

My experience with Desert Sun was like a Twilight Zone episode. I walked in and asked about prices, and the woman who was clearly the manager (the only one over 16 yo) told me that "they make deals, and will barter with their customers." No kidding. I couldn't believe it. I just kept thinking that can't be right! Neadless to say I did stick around to negotiate my tan. My friends who live in the area went to the same salon this week, and the "young girl" put them both into 12 minute beds for the full 12 minutes. 1st time. They were both fried. And reading the other reviews, the basic beds are never a deal. You pay for what you get. But I don't know what that is with Desert Sun. Other that that, the salon was clean. And however strange, the staff was friendly.

PROS: Clean
CONS: Prices, I think

2
★★☆☆☆

My experience with Desert Sun was like a Twilight Zone episode. I walked in and asked about prices, and the woman who was clearly the manager (the only one over 16 yo) told me that "they make deals, and will barter with their customers." No kidding. I couldn't believe it. I just kept thinking that can't be right! Neadless to say I did stick around to negotiate my tan. My friends who live in the area went to the same salon this week, and the "young girl" put them both into 12 minute beds for the full 12 minutes. 1st time. They were both fried. And reading the other reviews, the basic beds are never a deal. You pay for what you get. But I don't know what that is with Desert Sun. Other that that, the salon was clean. And however strange, the staff was friendly.

PROS: Clean
CONS: Prices, I think

Was this review helpful to you?
Ratings_icons Ratings_icons

2 out of 2 people found this review helpful.

.

Main problem with this salon: customer service. Or better said- the lack of it. The staff age averages at about 20. Their I.Q. is about the same. But they are suddenly smart when it comes to trick you. Even that I was a first time customer to their salon, and asked about the deals they have, I did not get the best deal. I bought a package using the coupon I already had. Later I found out that they DID have a much better deal, but did not admit they did until I told them a friend of mine - who's going to their salon for the past two years- got that deal.
And by the way - the lotions are so expensive because they "come" with offers like :"buy one lotion, get 2 high pressure tans". And there are many offers they do NOT advertise, because they get them. How in the world do you think they are so tanned?

PROS: none
CONS: rude staff, specials they DO not advertise in the store

1
★☆☆☆☆

Main problem with this salon: customer service. Or better said- the lack of it. The staff age averages at about 20. Their I.Q. is about the same. But they are suddenly smart when it comes to trick you. Even that I was a first time customer to their salon, and asked about the deals they have, I did not get the best deal. I bought a package using the coupon I already had. Later I found out that they DID have a much better deal, but did not admit they did until I told them a friend of mine - who's going to their salon for the past two years- got that deal.
And by the way - the lotions are so expensive because they "come" with offers like :"buy one lotion, get 2 high pressure tans". And there are many offers they do NOT advertise, because they get them. How in the world do you think they are so tanned?

PROS: none
CONS: rude staff, specials they DO not advertise in the store

Was this review helpful to you?
Ratings_icons Ratings_icons

2 out of 2 people found this review helpful.

.

I have been tanning here, off and on, for about a year. During that time I have also been to other salons, and have always ended up coming back. They offer great deals on tanning packages. I usually buy a one month unlimited package for $35 and get month extra for free. Of the salons I have been to, this has been by far the most for my money. They are never too busy so often times you are able to walk in without an appointment, except for weeknights, which tend to be a little busier. I just use their conventional beds, and am still impressed with the quality of the beds.

4
★★★★☆

I have been tanning here, off and on, for about a year. During that time I have also been to other salons, and have always ended up coming back. They offer great deals on tanning packages. I usually buy a one month unlimited package for $35 and get month extra for free. Of the salons I have been to, this has been by far the most for my money. They are never too busy so often times you are able to walk in without an appointment, except for weeknights, which tend to be a little busier. I just use their conventional beds, and am still impressed with the quality of the beds.

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 3 people found this review helpful.

.

I went to Desert Sun because I received a coupon for one month unlimited tanning for $9.99. Great deal for first timers only. When I walked in, their were 3 staff members behind the counter. I was greated with a smile and then was convinced to buy tanning lotion because I would get 30% off a $50 bottle. Plus, I had to buy protective lenses. Needless to say, I paid a lot more than anticipated. I was very pleased at how clean their salon is. I used a conventional bed but they offer 3-4 other kinds for more $$$. Keep a look out for a coupon on the back of a receipt!

3
★★★☆☆

I went to Desert Sun because I received a coupon for one month unlimited tanning for $9.99. Great deal for first timers only. When I walked in, their were 3 staff members behind the counter. I was greated with a smile and then was convinced to buy tanning lotion because I would get 30% off a $50 bottle. Plus, I had to buy protective lenses. Needless to say, I paid a lot more than anticipated. I was very pleased at how clean their salon is. I used a conventional bed but they offer 3-4 other kinds for more $$$. Keep a look out for a coupon on the back of a receipt!

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 3 people found this review helpful.

.

Nice beds but very expensive lotions and kind of a pushy staff. I tried to get a job there and the manager said that she would call the next morning. I recieved no call so when I tried the next day she said she called (even thought it would have said missed call on my cellphone and I know she had the correct number) and that she couldnt get ahold of me and had to hire someone else. Not a good place to try to get a job but a satisfactory place to go tanning.

3
★★★☆☆

Nice beds but very expensive lotions and kind of a pushy staff. I tried to get a job there and the manager said that she would call the next morning. I recieved no call so when I tried the next day she said she called (even thought it would have said missed call on my cellphone and I know she had the correct number) and that she couldnt get ahold of me and had to hire someone else. Not a good place to try to get a job but a satisfactory place to go tanning.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 2 people found this review helpful.

 

Wait, you're the expert.

If you've been to or used Desert Sun Tanning Salon, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review