Home Depot

★★★☆☆

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Home Construction & Remodeling
More choices in Moses Lake:
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Desert Rock Excavation Inc

1010 S Pioneer Way # B Moses Lake, WA

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Black Rock Construction & Development LLC.

3449 Lasco Ln Ne Moses Lake, WA

3.0 2
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I have been to this establishment many, many times. The clerks working at the check-out stands have always been rude and lacking in the congeniality department. It wouldn't be too hard to smile once in a while. Don't try to take something back because they make it very hard for you. I had bought something and realized as I walked to my car that I didn't need it so I turned right back around to return it and the clerks were adamant about not returning it although it hadn't been opened and I had the receipt. The clerk I purchased it from said that I need to go to customer service, who then was about to return it but the clerk who sold it to me was calling her on the phone and saying that the headquarters manager said not to return it. I asked to speak to a manager but none were around. Each time I walk in there, I get the feeling that the clerks don't like being there and don't appreciate their jobs.

As far as products go, I wouldn't buy any window hardware. It is more expensive than Wal-mart but of lower quality.

On the other hand I have had some good experiences in the garden section and the paint and tile section. This part of the staff seemed knowledgable about the products they were helping with and friendly and happy to be of service.

Prices are a little higher than other places in town.

3
★★★☆☆

I have been to this establishment many, many times. The clerks working at the check-out stands have always been rude and lacking in the congeniality department. It wouldn't be too hard to smile once in a while. Don't try to take something back because they make it very hard for you. I had bought something and realized as I walked to my car that I didn't need it so I turned right back around to return it and the clerks were adamant about not returning it although it hadn't been opened and I had the receipt. The clerk I purchased it from said that I need to go to customer service, who then was about to return it but the clerk who sold it to me was calling her on the phone and saying that the headquarters manager said not to return it. I asked to speak to a manager but none were around. Each time I walk in there, I get the feeling that the clerks don't like being there and don't appreciate their jobs.

As far as products go, I wouldn't buy any window hardware. It is more expensive than Wal-mart but of lower quality.

On the other hand I have had some good experiences in the garden section and the paint and tile section. This part of the staff seemed knowledgable about the products they were helping with and friendly and happy to be of service.

Prices are a little higher than other places in town.

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The Home Depot has just about everything you need for home improvement and garden. The clerks are very helpful and know what they are doing. I ahve always been greeted and asked if I need any help.

PROS: Friendly, isles are very open and clean
CONS: Can't think of anything just now.

4
★★★★☆

The Home Depot has just about everything you need for home improvement and garden. The clerks are very helpful and know what they are doing. I ahve always been greeted and asked if I need any help.

PROS: Friendly, isles are very open and clean
CONS: Can't think of anything just now.

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