T-Mobile

★★☆☆☆
  • 3618 Factoria Blvd SE

    Bellevue, WA 98006

    Map & Directions
  • 425-641-1140

About T-Mobile

Categories
  • Cell Phones
  • Phone Equipment
  • Consumer Electronics Stores
  • Telephone Service
Details
  • Cell Phone Repair Shops
  • Cell Phones
  • Phone Equipment
Hours
M-F 10am-8pm, Sa 10am-7pm, Su 11am-6pm
Keywords
  • T-Mobile
  • cell phone
  • cell phone store
  • phone repair service
  • cell phones
  • tmobile
Payment Options
  • American Express
  • Cash
  • Check
  • MasterCard
  • Visa
Brands
  • T-Mobile
  • tmobile

Communications & Utilities

Communications & Utilities
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President:i was threatened by mike Couto the 'manager' for t-mobile at 133 Washington -hoboken NJ-there are tower problems and no blocked feature and i wanted to demonstrate in the street-'-I'll kill you if you do' he saidcomlaint646-755-2965his no is 201-610-9512

1
★☆☆☆☆

President:i was threatened by mike Couto the 'manager' for t-mobile at 133 Washington -hoboken NJ-there are tower problems and no blocked feature and i wanted to demonstrate in the street-'-I'll kill you if you do' he saidcomlaint646-755-2965his no is 201-610-9512

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I am using two Go phones. When you renew the unused minutes should rollover. Last time they screwed me over. They lied several times I will get them back.
Never do business with them.
Dave

1
★☆☆☆☆

I am using two Go phones. When you renew the unused minutes should rollover. Last time they screwed me over. They lied several times I will get them back.
Never do business with them.
Dave

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The same thing is currently happening to me as is in Juanita's post.
After sifting through layers upon layers of customer service goofs I finally tricked somebody into giving me the corporate address to T-Mobile and the names of their CEO and President of Marketing.

The CEO, Robert Dotson, and the President of Marketing, Denny Post, will be getting letters from me. You should send one too. The address is 12920 SE 38th St. Bellevue, WA 98006

3
★★★☆☆

The same thing is currently happening to me as is in Juanita's post.
After sifting through layers upon layers of customer service goofs I finally tricked somebody into giving me the corporate address to T-Mobile and the names of their CEO and President of Marketing.

The CEO, Robert Dotson, and the President of Marketing, Denny Post, will be getting letters from me. You should send one too. The address is 12920 SE 38th St. Bellevue, WA 98006

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I'm very disappointed with the Customer Service with T-Mobile. This is the first time I've done business with them and it will be my last time.

The airfare promotion is a hoax and they will try every strategy in the world to prevent them to honoring their commitment to this promotion. For the past five months, I've been trying to resolve the matter.

My time have been consumed with numerous phone calls to their offices in addition to letters. I will never do business with them again.

5
★★★★★

I'm very disappointed with the Customer Service with T-Mobile. This is the first time I've done business with them and it will be my last time.

The airfare promotion is a hoax and they will try every strategy in the world to prevent them to honoring their commitment to this promotion. For the past five months, I've been trying to resolve the matter.

My time have been consumed with numerous phone calls to their offices in addition to letters. I will never do business with them again.

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I went in recently to pay my bill and was really disappointed by the customer service. I generally go to the Issaquah store, no matter how busy they are they always take the time to greet you and make you feel acknowledged. I waited and waited at the Bellevue store no one greeted or acknowledged me. Finally the manager was free and he looked at me like "Yes, I'm ready, I can help you now". It took me a few seconds to respond because I had been so neglected as a customer. I would not return there and feel they need some serious upgrading in their customer service department.

2
★★☆☆☆

I went in recently to pay my bill and was really disappointed by the customer service. I generally go to the Issaquah store, no matter how busy they are they always take the time to greet you and make you feel acknowledged. I waited and waited at the Bellevue store no one greeted or acknowledged me. Finally the manager was free and he looked at me like "Yes, I'm ready, I can help you now". It took me a few seconds to respond because I had been so neglected as a customer. I would not return there and feel they need some serious upgrading in their customer service department.

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0 out of 2 people found this review helpful.

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Visit T-Mobile Bellevue cell phone stores and discover T-Mobile's best smartphones, cell phones, tablets, and internet devices. View our low cost plans with no annual service contracts.

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