Les Schwab Tire Center

★★★★☆
47.0551 -122.764
Map and Directions to Les Schwab Tire Center

360-338-6752

150 Marvin Rd SE

Lacey, WA

98503

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4.0 8
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Reviews 1 - 8 of 8.
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Who's George?

After calling the Lacey WA store and speaking with George about tires and struts for my car George gave me a price, assured me everything was available in the store and to arrive no later than 11:00 to have the service completed that day. I told him I would be there within the hour.

After arranging a ride home, someone to pick up my child from school and a ride to Les Schwab to pick up my car later that day I arrived at the Lacey store less than an hour later well before 11:00 and asked for George who was in a meeting and not available. I explained to the women at the counter that I had made arrangement to drop my car off for struts and tires. She informed me that they did not have the tires for my car and I should try another store. An hour later I called to talk with George but he was still busy in a meeting. I asked that he return my call. Three hours later I called again and was told that he just left the store.

Lousy Service. Is George the manager?

1
★☆☆☆☆

Who's George?

After calling the Lacey WA store and speaking with George about tires and struts for my car George gave me a price, assured me everything was available in the store and to arrive no later than 11:00 to have the service completed that day. I told him I would be there within the hour.

After arranging a ride home, someone to pick up my child from school and a ride to Les Schwab to pick up my car later that day I arrived at the Lacey store less than an hour later well before 11:00 and asked for George who was in a meeting and not available. I explained to the women at the counter that I had made arrangement to drop my car off for struts and tires. She informed me that they did not have the tires for my car and I should try another store. An hour later I called to talk with George but he was still busy in a meeting. I asked that he return my call. Three hours later I called again and was told that he just left the store.

Lousy Service. Is George the manager?

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by: Renee B.The service provided by the employees is outstanding. My father is a trucker and he really depends on his tires and their quality in order to do what he does. So i feel pretty good knowing he's backed by your tires and the service behind them.

5
★★★★★

by: Renee B.The service provided by the employees is outstanding. My father is a trucker and he really depends on his tires and their quality in order to do what he does. So i feel pretty good knowing he's backed by your tires and the service behind them.

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I've been very pleased with the work they've done. But less so in their ability to track down my car and what service was done to it (when I call). Both times seemed chaotic and confusing.

Despite that, I've been pleased with their work and will use them again. They only got four stars because they never seem to be able to track down my car's status without an effort!

4
★★★★☆

I've been very pleased with the work they've done. But less so in their ability to track down my car and what service was done to it (when I call). Both times seemed chaotic and confusing.

Despite that, I've been pleased with their work and will use them again. They only got four stars because they never seem to be able to track down my car's status without an effort!

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I will always go to Les Schwab for tires/tire repair because of their high level of customer service. The work is fast and efficient, and there are no high pressure sales pitches like I've experienced at another tire place in town. I appreciate that they address my concerns quickly and are respectful and courteous. The only thing I don't like is the intense tire smell when I'm waiting so usually I just wait outside where they have a bench set up.

5
★★★★★

I will always go to Les Schwab for tires/tire repair because of their high level of customer service. The work is fast and efficient, and there are no high pressure sales pitches like I've experienced at another tire place in town. I appreciate that they address my concerns quickly and are respectful and courteous. The only thing I don't like is the intense tire smell when I'm waiting so usually I just wait outside where they have a bench set up.

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No matter what time of the day or year that I go into Les Schwab I know that I will get great service. I feel welcome and don't mind the wait if they are busy. I am always offered a great deal if the tires I am purchasing are not already on sale.

PROS: great warrenty on new tires, quick service
CONS: none

5
★★★★★

No matter what time of the day or year that I go into Les Schwab I know that I will get great service. I feel welcome and don't mind the wait if they are busy. I am always offered a great deal if the tires I am purchasing are not already on sale.

PROS: great warrenty on new tires, quick service
CONS: none

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This business is the most customer oriented firm i`ve delt with. They really do all they can to please their customers. I purchase all my tires and batteries from them. Also have had brake work done on cars, trucks and my motorhome. They are set up to work on the smallest cars to the largest commercial rigs. They offer 30-60-90 days credit, the same as cash on all services and sales. They really stand behind what they sell and service. You can depend on this firm. They always do free battery checks and check tire pressures free too. They have nice waiting areas and always have free coffee and popcorn while you are waiting. Generally you can be serviced in a hour or less.

PROS: They run out to greet you before you get out of you car.
CONS: They can be busy at times so it might pay to call ahead.

5
★★★★★

This business is the most customer oriented firm i`ve delt with. They really do all they can to please their customers. I purchase all my tires and batteries from them. Also have had brake work done on cars, trucks and my motorhome. They are set up to work on the smallest cars to the largest commercial rigs. They offer 30-60-90 days credit, the same as cash on all services and sales. They really stand behind what they sell and service. You can depend on this firm. They always do free battery checks and check tire pressures free too. They have nice waiting areas and always have free coffee and popcorn while you are waiting. Generally you can be serviced in a hour or less.

PROS: They run out to greet you before you get out of you car.
CONS: They can be busy at times so it might pay to call ahead.

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Being a woman (and mother of 3) it is always an excellent experience to be greated with courtesy when I come in. They always seem eager to help and often do so at no charge! Just the customer service ethic will keep me coming back for years. I will go to this store even if the prices happen to be a little higher than somewhere else, although I highly doubt that would happen!

5
★★★★★

Being a woman (and mother of 3) it is always an excellent experience to be greated with courtesy when I come in. They always seem eager to help and often do so at no charge! Just the customer service ethic will keep me coming back for years. I will go to this store even if the prices happen to be a little higher than somewhere else, although I highly doubt that would happen!

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This tire store has always been very generous everytime I go in. I have had several flats over the last year and they always fix my tire and have never charged me for it. I stay loyal to buisnesses that take care of their customers and this one is at the top of my list when I purchase new tires or batteries.

5
★★★★★

This tire store has always been very generous everytime I go in. I have had several flats over the last year and they always fix my tire and have never charged me for it. I stay loyal to buisnesses that take care of their customers and this one is at the top of my list when I purchase new tires or batteries.

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More about Les Schwab Tire Center

Lacey Tires, Brakes, Automotive Repair, Automobile Batteries, Car Truck and SUV Repair, Snow Tires, All Season Tires, Traction Tires, Custom Wheels, Rims, Shocks, Lift Kits, Auto Parts