Diminsions Salon Hair & Body

★★★☆☆
  • 14109 E Sprague Ave Ste 9

    Spokane Valley, WA 99216

    Map & Directions
  • 509-927-2287

About Diminsions Salon Hair & Body

Hours
Mon-Sat 8am-8pm

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3.1 20
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Terrible experience at Dimensions! Don't waste your money. Go to a place that has friendly owners and professional staff. Waste of time & waste of money!

1
★☆☆☆☆

Terrible experience at Dimensions! Don't waste your money. Go to a place that has friendly owners and professional staff. Waste of time & waste of money!

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Dimensions is amazing! I usually have an apointment so the minute I step in the door she is ready for me! I tell her what I want and she gives me all the options to that style like, bangs, no bangs what side part, ect. Then she washes my hair, combs, cuts, blow drys and styles! All while she is asking about ME! Which is nice! I love dimensions and the open area!

4
★★★★☆

Dimensions is amazing! I usually have an apointment so the minute I step in the door she is ready for me! I tell her what I want and she gives me all the options to that style like, bangs, no bangs what side part, ect. Then she washes my hair, combs, cuts, blow drys and styles! All while she is asking about ME! Which is nice! I love dimensions and the open area!

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I would not recommend this salon simply for the fact that the stylists are not professional. I haven't gone to this salon in about a year, but when I did go all I heard was gossip about other stylists, other clients, or mutual friends between stylists. Also, the stylist that I used to go to would do nothing but talk about herself the entire appointment, which turned something that should be a relaxing and enjoyable experience, to an exhausting counseling session. I recommend Regis Salon both in the Valley and up North. You won't find this kind of behavior at one of their salons!

1
★☆☆☆☆

I would not recommend this salon simply for the fact that the stylists are not professional. I haven't gone to this salon in about a year, but when I did go all I heard was gossip about other stylists, other clients, or mutual friends between stylists. Also, the stylist that I used to go to would do nothing but talk about herself the entire appointment, which turned something that should be a relaxing and enjoyable experience, to an exhausting counseling session. I recommend Regis Salon both in the Valley and up North. You won't find this kind of behavior at one of their salons!

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The owner of this salon is incredibly unprofessional. The whole time I was there all she did was talk badly about other people. I don't come to hear negative gossip about other local business people. I won't be returning.

1
★☆☆☆☆

The owner of this salon is incredibly unprofessional. The whole time I was there all she did was talk badly about other people. I don't come to hear negative gossip about other local business people. I won't be returning.

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Ok, for one if you have children, this place is not a daycare. I know when i am working the last thing i would want to do is watch your kids and listen to screaming babies (which i do all day anyway because there is not a no children policy and i wish there was it would be clever) I love the no cellphone rule because isn't it rude when someones talking on thier cellphones laughing away and you're trying to get thier attention or ask them questions but they themselves are not paying any attention, and it's very annoying when the place is supposed to be calm. Calm is not loud and obnoxious. And you're whining because you have to wait 20 minutes. You know, that just means that they are busy with other things and they cannot give up the person they are with to suit your needs. What if that person was you? It's not thier fault an appointment took a little longer than usual, because they just take time into thier work. Everybody has thier bad days, but don't listen to negative comments until you give it a chance yourself. Because some will love it, some wont, because you cannot please everybody.

5
★★★★★

Ok, for one if you have children, this place is not a daycare. I know when i am working the last thing i would want to do is watch your kids and listen to screaming babies (which i do all day anyway because there is not a no children policy and i wish there was it would be clever) I love the no cellphone rule because isn't it rude when someones talking on thier cellphones laughing away and you're trying to get thier attention or ask them questions but they themselves are not paying any attention, and it's very annoying when the place is supposed to be calm. Calm is not loud and obnoxious. And you're whining because you have to wait 20 minutes. You know, that just means that they are busy with other things and they cannot give up the person they are with to suit your needs. What if that person was you? It's not thier fault an appointment took a little longer than usual, because they just take time into thier work. Everybody has thier bad days, but don't listen to negative comments until you give it a chance yourself. Because some will love it, some wont, because you cannot please everybody.

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I got the worst haircut I have ever had at this salon. I swear the scissors weren't even sharp. I brought a picture of the haircut I wanted, and ended up with something about 4 inches shorter, uneven, and with giant blond streaks . And it wasn't even cheap! I chose this salon after moving here from California, because we had our hair styled there for my sister's wedding, and they did a good job with that. But for a haircut, save your money and let your kids cut your hair, it will end up looking better than what you would get here.

0
★☆☆☆☆

I got the worst haircut I have ever had at this salon. I swear the scissors weren't even sharp. I brought a picture of the haircut I wanted, and ended up with something about 4 inches shorter, uneven, and with giant blond streaks . And it wasn't even cheap! I chose this salon after moving here from California, because we had our hair styled there for my sister's wedding, and they did a good job with that. But for a haircut, save your money and let your kids cut your hair, it will end up looking better than what you would get here.

Pros: ?

Cons: terrible haircut, terrible highlights, ditzy stylist

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I see the negative comments on here and I must say it breaks my heart to read this. I have been going to Dimensions for I cant tell you how many years. Even when I moved to Florida, I would fly back just to have MY hairdresser do my hair the RIGHT way. I even took it one step further and flew her down to do my hair for my wedding. Of all the times I have been in the salon, the owner and all of the hairdressers have NEVER been anything but cordial and accommodating no matter what the circumstances. Tami Ardito

5
★★★★★

I see the negative comments on here and I must say it breaks my heart to read this. I have been going to Dimensions for I cant tell you how many years. Even when I moved to Florida, I would fly back just to have MY hairdresser do my hair the RIGHT way. I even took it one step further and flew her down to do my hair for my wedding. Of all the times I have been in the salon, the owner and all of the hairdressers have NEVER been anything but cordial and accommodating no matter what the circumstances. Tami Ardito

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I was going to Diminsions Salon for 6 months and I had an apointment. When I got there a lady yelled how can I help you from across the room. I was waiting for 45 minutes and left.

2
★★☆☆☆

I was going to Diminsions Salon for 6 months and I had an apointment. When I got there a lady yelled how can I help you from across the room. I was waiting for 45 minutes and left.

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I have had my hair cut, styled and colored at Dimension's for over 8 years (from brunette to now natural gray and love it) I look forward to each appointment for several reasons. I am pampered, have had many good laughs, left refreshed, look great and ready for rest of the day. I highly recommend the salon. Geri W

5
★★★★★

I have had my hair cut, styled and colored at Dimension's for over 8 years (from brunette to now natural gray and love it) I look forward to each appointment for several reasons. I am pampered, have had many good laughs, left refreshed, look great and ready for rest of the day. I highly recommend the salon. Geri W

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This comes from new customers who will not EVER return to Dimension's Hair Solon. This owner was not only rude to us but has staff that lie in order to gain customers.They use false advertising on there web site saying they take walk ins but, try to walk in and you are turned away. A good business person puts customers satisfaction first, this owner was not accommodating to us. If your looking for not only a good atmosphere, but good quality customer service, affordable prices that wont brake you, somewhere you can take your children and be able to trust all there staff, I recommend going to Che Che's. The only thing Dimensions has in its favor is its quiet, and clean. In our opinion, very bad business woman and practices! Try Che Che's, you wont be sorry. Che Che's is much more classy to. When you walk in you might think your on rodeo drive in Hollywood. Adios to Dimensions!

1
★☆☆☆☆

This comes from new customers who will not EVER return to Dimension's Hair Solon. This owner was not only rude to us but has staff that lie in order to gain customers.They use false advertising on there web site saying they take walk ins but, try to walk in and you are turned away. A good business person puts customers satisfaction first, this owner was not accommodating to us. If your looking for not only a good atmosphere, but good quality customer service, affordable prices that wont brake you, somewhere you can take your children and be able to trust all there staff, I recommend going to Che Che's. The only thing Dimensions has in its favor is its quiet, and clean. In our opinion, very bad business woman and practices! Try Che Che's, you wont be sorry. Che Che's is much more classy to. When you walk in you might think your on rodeo drive in Hollywood. Adios to Dimensions!

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I've been going to Shannon for two years. She's the BEST hair stylist in Town. She charges me with a reasonable price, and takes good care of her customers! Two Thumbs Up!

Michelle

5
★★★★★

I've been going to Shannon for two years. She's the BEST hair stylist in Town. She charges me with a reasonable price, and takes good care of her customers! Two Thumbs Up!

Michelle

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1 out of 1 people found this review helpful.

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I have been going to Dimensions since it opened and to the owner's previous salons prior for a total of well over 20 years. I have watched this savvy entrepreneur transform her business into an amazing customer focused multi-service and beautiful salon. Her current location presents the addition of many wonderful new features and it is such a relaxing and pleasurable experience. The staff are all top notch and the way the salon is maintained with colorful changes of seasonal decor and customer treats to match is first class. Yes, the prices are premium, but hey, so is the service and results, and I'm a big advocate of you get what you pay for. I feel an extremely valued customer the way I'm consistently and graciously treated every time I visit. Also, I so appreciate the professional way the salon is run where it is clear the customer experience is paramount and therefore policies such as no cell phones and no unwatched children without appointments are strictly enforced. I do not need my well deserved pampering performed in an "office" or "day care"! I highly recommend Dimensions as the best salon in Spokane!

5
★★★★★

I have been going to Dimensions since it opened and to the owner's previous salons prior for a total of well over 20 years. I have watched this savvy entrepreneur transform her business into an amazing customer focused multi-service and beautiful salon. Her current location presents the addition of many wonderful new features and it is such a relaxing and pleasurable experience. The staff are all top notch and the way the salon is maintained with colorful changes of seasonal decor and customer treats to match is first class. Yes, the prices are premium, but hey, so is the service and results, and I'm a big advocate of you get what you pay for. I feel an extremely valued customer the way I'm consistently and graciously treated every time I visit. Also, I so appreciate the professional way the salon is run where it is clear the customer experience is paramount and therefore policies such as no cell phones and no unwatched children without appointments are strictly enforced. I do not need my well deserved pampering performed in an "office" or "day care"! I highly recommend Dimensions as the best salon in Spokane!

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I have been going to Dimensions for 7 years and in both locations. I love the beautiful new location, the nice atmosphere and the quiet from non- ringing cellphones, A" no-children unless for a service" policy is a tough call for an owner, but a salon is really not a safe place for kids unless they are totally supervised. As a small business owner myself, I know that some parents get distracted (as we all do). So do not take this personally! I have an absolutely amazing nail tech (I get compliments on my nails daily) and would feel comfortable with any stylist or nail tech. I have had my hair cut there too as a walk-in and got a wonderful cut and terrific, friendly service. Try a pedicure, it's wonderful!

4
★★★★☆

I have been going to Dimensions for 7 years and in both locations. I love the beautiful new location, the nice atmosphere and the quiet from non- ringing cellphones, A" no-children unless for a service" policy is a tough call for an owner, but a salon is really not a safe place for kids unless they are totally supervised. As a small business owner myself, I know that some parents get distracted (as we all do). So do not take this personally! I have an absolutely amazing nail tech (I get compliments on my nails daily) and would feel comfortable with any stylist or nail tech. I have had my hair cut there too as a walk-in and got a wonderful cut and terrific, friendly service. Try a pedicure, it's wonderful!

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Beautiful, classy Salon; very talented, friendly, professional staff. They used to allow children without appointments, but this was abused. Children would be unattended for over 2 hours, noisy, fighting, breaking toys that were provided. I like the new policy "children with appointments only", and silencing cell phones. It is much more relaxing and enjoyable to be there and not hear crying, unruly children, and many cell phones ringing and conversations. I agree with their policies and feel their prices are reasonable for the work performed and comparable to all other Salons in the valley - less than in town Salons. Toni B.

5
★★★★★

Beautiful, classy Salon; very talented, friendly, professional staff. They used to allow children without appointments, but this was abused. Children would be unattended for over 2 hours, noisy, fighting, breaking toys that were provided. I like the new policy "children with appointments only", and silencing cell phones. It is much more relaxing and enjoyable to be there and not hear crying, unruly children, and many cell phones ringing and conversations. I agree with their policies and feel their prices are reasonable for the work performed and comparable to all other Salons in the valley - less than in town Salons. Toni B.

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This Place is a bit more money then others..but..I pay the few extra dollars for the quality,service and atmosphere...its very friendly and relaxing,my nail tech is amazing and i recommend this salon to everyone, its well worth your money :)

5
★★★★★

This Place is a bit more money then others..but..I pay the few extra dollars for the quality,service and atmosphere...its very friendly and relaxing,my nail tech is amazing and i recommend this salon to everyone, its well worth your money :)

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I had to wait well over 20 minutes before even seeing the stylist---once I got into the chair I TRIED explaining what I wanted done cut-wise, she cut me off in mid-sentence and started asking about color. She didn't listen to anything I said, next thing I know I have PURPLE hair. the hair cut was just as bad. When I called to complain I was placed on hold for 15 minutes before finally hanging up. The prices were way too high for this type of salon, too.

1
★☆☆☆☆

I had to wait well over 20 minutes before even seeing the stylist---once I got into the chair I TRIED explaining what I wanted done cut-wise, she cut me off in mid-sentence and started asking about color. She didn't listen to anything I said, next thing I know I have PURPLE hair. the hair cut was just as bad. When I called to complain I was placed on hold for 15 minutes before finally hanging up. The prices were way too high for this type of salon, too.

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1 out of 1 people found this review helpful.

.

I had to wait well over 20 minutes before even seeing the stylist---once I got into the chair I TRIED explaining what I wanted done cut-wise, she cut me off in mid-sentence and started asking about color. She didn't listen to anything I said, next thing I know I have PURPLE hair. the hair cut was just as bad. When I called to complain I was placed on hold for 15 minutes before finally hanging up. The prices were way too high for this type of salon, too.

1
★☆☆☆☆

I had to wait well over 20 minutes before even seeing the stylist---once I got into the chair I TRIED explaining what I wanted done cut-wise, she cut me off in mid-sentence and started asking about color. She didn't listen to anything I said, next thing I know I have PURPLE hair. the hair cut was just as bad. When I called to complain I was placed on hold for 15 minutes before finally hanging up. The prices were way too high for this type of salon, too.

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1 out of 1 people found this review helpful.

.

I used Rachel....they fit me in at the last minute, she did an excellent job.

Very clean, professional, nice atmosphere. She even offered me a drink....on the house. The salon offers appts for hair, nails, and cosmetic application.

One note: the prices are set by the owners, but the girls rent out their spots and are otherwise independent as far as I understood. So tip accordingly.

I'll be going back.
As to the reference someone made on being "rude" and "not allowing children": I didn't encounter anyone on the phone or in person who wasn't friendly. Everyone who was at the front said hello and asked if they could get me something, etc.
I thought the sign said "children with appt"....or something to that effect. I can understand why a salon that is going for a relaxing (think water fountain) spa-like feel wouldn't want unattended children. They also ask you to turn off cell-phones. I rather liked all that. It allows for a time out from all that stress. And contributes to a quieter shop. (those were my thoughts)
on the website it says...." In order to provide salon guests with a relaxing atmosphere and quality service, we ask that cell phones be silenced. We welcome children who have an appointment and are under the direct supervision of an adult. We cannot take responsibility for unsupervised children."

PROS: nice atmosphere.... very relaxing
CONS: can't think of any

4
★★★★☆

I used Rachel....they fit me in at the last minute, she did an excellent job.

Very clean, professional, nice atmosphere. She even offered me a drink....on the house. The salon offers appts for hair, nails, and cosmetic application.

One note: the prices are set by the owners, but the girls rent out their spots and are otherwise independent as far as I understood. So tip accordingly.

I'll be going back.
As to the reference someone made on being "rude" and "not allowing children": I didn't encounter anyone on the phone or in person who wasn't friendly. Everyone who was at the front said hello and asked if they could get me something, etc.
I thought the sign said "children with appt"....or something to that effect. I can understand why a salon that is going for a relaxing (think water fountain) spa-like feel wouldn't want unattended children. They also ask you to turn off cell-phones. I rather liked all that. It allows for a time out from all that stress. And contributes to a quieter shop. (those were my thoughts)
on the website it says...." In order to provide salon guests with a relaxing atmosphere and quality service, we ask that cell phones be silenced. We welcome children who have an appointment and are under the direct supervision of an adult. We cannot take responsibility for unsupervised children."

PROS: nice atmosphere.... very relaxing
CONS: can't think of any

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I have went to the same hair lady for over 5 years. So it takes a lot for me to want to switch. My 2 daughters both love this place and I am switching to them as well. It a very convienient location for me. I like the atmoshphere and the prices are great! I think I will be a long time customer!

Michelle Knie

PROS: location, customer service, price, variety
CONS: dont have any

4
★★★★☆

I have went to the same hair lady for over 5 years. So it takes a lot for me to want to switch. My 2 daughters both love this place and I am switching to them as well. It a very convienient location for me. I like the atmoshphere and the prices are great! I think I will be a long time customer!

Michelle Knie

PROS: location, customer service, price, variety
CONS: dont have any

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If you're looking for a friendly, welcoming salon, I can't recommend Dimensions Salon. I had been a customer for several years, but the recent relocation has left me with a sour taste in my mouth. While the salon is attractive, the staff is unwelcoming and flat out rude. The salon now has a "No Children" Policy that is a complete turn from their previous location which welcomed children and even supplied toys and books! The owner seems to be wanting a big city feel but has sacrificed customer service and friendly service to achieve it.

PROS: talented staff
CONS: price, no children policy, unwelcoming staff, unfriendly owner

2
★★☆☆☆

If you're looking for a friendly, welcoming salon, I can't recommend Dimensions Salon. I had been a customer for several years, but the recent relocation has left me with a sour taste in my mouth. While the salon is attractive, the staff is unwelcoming and flat out rude. The salon now has a "No Children" Policy that is a complete turn from their previous location which welcomed children and even supplied toys and books! The owner seems to be wanting a big city feel but has sacrificed customer service and friendly service to achieve it.

PROS: talented staff
CONS: price, no children policy, unwelcoming staff, unfriendly owner

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1 out of 1 people found this review helpful.

 

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