Modern Automotive Repair

★★★★☆
  • 845 N Columbia Center Blvd

    Kennewick, WA 99336

    Map & Directions
  • 509-783-3136

About Modern Automotive Repair

Automotive

Automotive
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3.6 5
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I took my 2003 Jeep Grand Cherokee to Modern Automotive on recomendation from a good friend. The mechanics Brian and his son Colt were extreamly nice and had a more than resonable quote. I had a couple of exhaust leaks and needed a brake

3
★★★★★

I took my 2003 Jeep Grand Cherokee to Modern Automotive on recomendation from a good friend. The mechanics Brian and his son Colt were extreamly nice and had a more than resonable quote. I had a couple of exhaust leaks and needed a brake

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I was referred to Modern Automotive by another single mom friend of mine who also takes her vehicles there. I have a 2000 VW Passat which I started taking to Brian after its warranty expired. I had taken it before to the VW shop in town, and simply couldn't afford to keep taking it there any more. I drive my car pretty hard, and as such it needs constant upkeep. Two reasons that I (and lots of other women I know) put off taking their cars to mecanics is because A)it is expensive and B)we don't want a lecture. So instead, we put it off and then the problem gets worse. Brian understands this and has been very easy to work with not only in the aspect of payment and price, but he also does not lecture me about how bad I treat my car! I have referred several of my friends to him and we've all been very happy. When my dad lives 400 miles away, I need a mechanic I can trust, and I found him.

5
★★★★★

I was referred to Modern Automotive by another single mom friend of mine who also takes her vehicles there. I have a 2000 VW Passat which I started taking to Brian after its warranty expired. I had taken it before to the VW shop in town, and simply couldn't afford to keep taking it there any more. I drive my car pretty hard, and as such it needs constant upkeep. Two reasons that I (and lots of other women I know) put off taking their cars to mecanics is because A)it is expensive and B)we don't want a lecture. So instead, we put it off and then the problem gets worse. Brian understands this and has been very easy to work with not only in the aspect of payment and price, but he also does not lecture me about how bad I treat my car! I have referred several of my friends to him and we've all been very happy. When my dad lives 400 miles away, I need a mechanic I can trust, and I found him.

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I've been going to Modern Automotive Repair for years and have had no complaints about the high quality of parts and labor done on my cars, infact all of my family and friends have been using this repair shop for over ten years and every person that we've recomended go there give high praise and thanks for every aspect and respectfull, speedy, amazing quality and prices. This is a Professional Repair shop to take your car to not to be mistaken for the less around town, Modern Automotive will tell you right off the bat that they will not install junk parts onto your automobile and knowing that I've got Napa Gold top of the line parts and quality on my car which is my life and it feels good to be able to confidently drive my car out of town and know it's not going to brake down because some mechanic just threw on some crap from AAW or AcDelco or Shucks. I know that by every one I know by going to Modern Auto that they will never be unhappy with my referral and each one of us can have some serious piece of mind on making sure it's done right and done right the first time.
Don't waist your Money on some shop who settles for less it's your life your kids life your friends and family's lives' who are at stake when getting behind the wheel and the last thing you want is bad parts so make sure you go to Modern Automotive Repair and get all your automotive needs done there they will take care of you as if they are family and are really nice people down there the owner is great he's really honest and eduicated, along with teaching my family all about whats going on with my automobile so that I'm not confused about anything so that I can go into a repair with knowledge about what's going on before he does any work on my car which is really nice to get a quote and an explination on the process so that I as a Woman don't have to walk around not knowing about my vechicles, Heck I know more than my husband now thanks Modern Auto you've been great!
Don't Settle for anything but a Professional Mechanic Shop so take your needs to them in kennewick wa.

5
★★★★★

I've been going to Modern Automotive Repair for years and have had no complaints about the high quality of parts and labor done on my cars, infact all of my family and friends have been using this repair shop for over ten years and every person that we've recomended go there give high praise and thanks for every aspect and respectfull, speedy, amazing quality and prices. This is a Professional Repair shop to take your car to not to be mistaken for the less around town, Modern Automotive will tell you right off the bat that they will not install junk parts onto your automobile and knowing that I've got Napa Gold top of the line parts and quality on my car which is my life and it feels good to be able to confidently drive my car out of town and know it's not going to brake down because some mechanic just threw on some crap from AAW or AcDelco or Shucks. I know that by every one I know by going to Modern Auto that they will never be unhappy with my referral and each one of us can have some serious piece of mind on making sure it's done right and done right the first time.
Don't waist your Money on some shop who settles for less it's your life your kids life your friends and family's lives' who are at stake when getting behind the wheel and the last thing you want is bad parts so make sure you go to Modern Automotive Repair and get all your automotive needs done there they will take care of you as if they are family and are really nice people down there the owner is great he's really honest and eduicated, along with teaching my family all about whats going on with my automobile so that I'm not confused about anything so that I can go into a repair with knowledge about what's going on before he does any work on my car which is really nice to get a quote and an explination on the process so that I as a Woman don't have to walk around not knowing about my vechicles, Heck I know more than my husband now thanks Modern Auto you've been great!
Don't Settle for anything but a Professional Mechanic Shop so take your needs to them in kennewick wa.

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I DO NOT recommend this mechanic or shop. The price quote I got for repairs was very high. The mechanic wanted to do work that was NOT needed, but told me was needed. I took my car to another shop which confirmed that all the work was not needed and the prices were inflated. But not before I was forced to pay for the estimate that was implied to be free and deal with a grumpy and bullish mechanic that didn't like the idea I was not suckered to pay him for the overpriced work. I suspected he knew I would find out that he had lied about what needed to be done. Thank god I didn't give in and have him do the work, I saved more than $300 by going to another shop!

0
★☆☆☆☆

I DO NOT recommend this mechanic or shop. The price quote I got for repairs was very high. The mechanic wanted to do work that was NOT needed, but told me was needed. I took my car to another shop which confirmed that all the work was not needed and the prices were inflated. But not before I was forced to pay for the estimate that was implied to be free and deal with a grumpy and bullish mechanic that didn't like the idea I was not suckered to pay him for the overpriced work. I suspected he knew I would find out that he had lied about what needed to be done. Thank god I didn't give in and have him do the work, I saved more than $300 by going to another shop!

Pros: none

Cons: dishonest

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Worse mechanic I've ever used. Highest prices I've ever paid!

Brian E. Lane is just after your money. He doesn't care about building a reputation for an honest mechanic in Kennewick, Washington. He will overcharge you, lie about hours worked, make up extra fees and basically rip you off every which way he can. He will spend 30 minutes on YOUR DIME looking for issues with your car that "need" to be fixed.

Don't be fooled by his low hourly rate. It's just bait to get your car into the shop. After you are invested with diagnostic fees, etc, he will surprise you with the jacked up quote. And parts prices will be 30% or more above retail. On top of that he RAISED the final price after the quote. Yes, I paid quite a bit more than his estimate. Since he DOES NOT provide written or printed estimates, you can't challenge the new higher priced quotes. He will also say that the diagnostic is free if you get the work done, but then include it in the final cost anyways. If you want your car back, you have to pay up.

Did Brian E. Lane of Modern Automotive Repair sabotage other areas of my car hoping I would come back for more outrageously priced parts and repairs? I can't go into details, but I suspect he did, but it is rather hard to prove.

Dishonest mechanics disgust me. A business that exploits your ignorance and circumstance for profit shouldn't be in business. Avoid this mechanic like the plague. It would be better to buy a new car than go to this auto repair shop.

0
★☆☆☆☆

Worse mechanic I've ever used. Highest prices I've ever paid!

Brian E. Lane is just after your money. He doesn't care about building a reputation for an honest mechanic in Kennewick, Washington. He will overcharge you, lie about hours worked, make up extra fees and basically rip you off every which way he can. He will spend 30 minutes on YOUR DIME looking for issues with your car that "need" to be fixed.

Don't be fooled by his low hourly rate. It's just bait to get your car into the shop. After you are invested with diagnostic fees, etc, he will surprise you with the jacked up quote. And parts prices will be 30% or more above retail. On top of that he RAISED the final price after the quote. Yes, I paid quite a bit more than his estimate. Since he DOES NOT provide written or printed estimates, you can't challenge the new higher priced quotes. He will also say that the diagnostic is free if you get the work done, but then include it in the final cost anyways. If you want your car back, you have to pay up.

Did Brian E. Lane of Modern Automotive Repair sabotage other areas of my car hoping I would come back for more outrageously priced parts and repairs? I can't go into details, but I suspect he did, but it is rather hard to prove.

Dishonest mechanics disgust me. A business that exploits your ignorance and circumstance for profit shouldn't be in business. Avoid this mechanic like the plague. It would be better to buy a new car than go to this auto repair shop.

 

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