Palm Beach Tan

★★★☆☆
A Better Shade of You
  • 7720 NE Hwy 99

    Vancouver, WA 98665

    Map & Directions
  • 360-567-0395

About Palm Beach Tan

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Hours
Sat-Sun 10am-8pm, Mon-Fri 9am-9pm
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Personal Services

Personal Services
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2.5 4
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I used to tan here all the time... staff used to be so friendly and welcoming and now I feel like it's the exact opposite. I came in just a few weeks ago and the woman (must have been new) who "helped" me seemed annoyed that I had come in with a coupon that said I can have "one free tan, or free mystic tan with a purchase of so and so". She was quick to tell me I cannot use that because I am not a new member not to mention she didn't hand it back to me.... (thought I might have given it to a friend who hasn't tanned there before). I felt very un-welcomed. And when did they start hiring "ladies" who wear low cut shirts with tattoos on their chest? Talk about trashy and unprofessional. I no longer won't be tanning with Palm Beach Tan.

1
★☆☆☆☆

I used to tan here all the time... staff used to be so friendly and welcoming and now I feel like it's the exact opposite. I came in just a few weeks ago and the woman (must have been new) who "helped" me seemed annoyed that I had come in with a coupon that said I can have "one free tan, or free mystic tan with a purchase of so and so". She was quick to tell me I cannot use that because I am not a new member not to mention she didn't hand it back to me.... (thought I might have given it to a friend who hasn't tanned there before). I felt very un-welcomed. And when did they start hiring "ladies" who wear low cut shirts with tattoos on their chest? Talk about trashy and unprofessional. I no longer won't be tanning with Palm Beach Tan.

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My husband bought me a tanning package for my birthday and asked them very extensively about being pregnant and nursing while tanning. He was sold on their most expensive package, not knowing any better, and was completely reassured that it was safe as long as I used that bed. Before I tanned for the first time I asked the same questions and was told the same thing, it's completely safe in this bed! I then found out a few weeks into it that I'm pregnant. I called my doctor and she said no way it causes birth defects, I wouldn't ever tan while pregnant! After hearing this I called the manager and was directed to corporate office. Not only did it take them 1 1/5 weeks to call me back they were extremely rude and said they wouldn't refund my remaining tans. It would be my choice to tan or not while pregnant. So they completely gave me misinformation, corporate was so rude and refused to offer any customer service so I called the manager of the store again. She told me there isn't anything she could do and wouldn't help me...then hung up on me! Nice customer service. We spent $180 on a package under false information and they won't do anything about it! They are an extremely unprofessional company and I wouldn't recommend them to anyone!

1
★☆☆☆☆

My husband bought me a tanning package for my birthday and asked them very extensively about being pregnant and nursing while tanning. He was sold on their most expensive package, not knowing any better, and was completely reassured that it was safe as long as I used that bed. Before I tanned for the first time I asked the same questions and was told the same thing, it's completely safe in this bed! I then found out a few weeks into it that I'm pregnant. I called my doctor and she said no way it causes birth defects, I wouldn't ever tan while pregnant! After hearing this I called the manager and was directed to corporate office. Not only did it take them 1 1/5 weeks to call me back they were extremely rude and said they wouldn't refund my remaining tans. It would be my choice to tan or not while pregnant. So they completely gave me misinformation, corporate was so rude and refused to offer any customer service so I called the manager of the store again. She told me there isn't anything she could do and wouldn't help me...then hung up on me! Nice customer service. We spent $180 on a package under false information and they won't do anything about it! They are an extremely unprofessional company and I wouldn't recommend them to anyone!

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0 out of 1 people found this review helpful.

.

This small tanning salon is located in JM Plaza in Hazel Dell. The atmosphere is very relaxing and the staff is friendly. The rooms and beds all seem very clean. They offer both beds to lay in and also a stand up tanning booth. The staff will help you decide how long to tan for if you are not sure so that you will not burn. They also offer tanning products for sale.

The pricing is average, but they do offer a few different types of packages if you plan on going more than once.

4
★★★★☆

This small tanning salon is located in JM Plaza in Hazel Dell. The atmosphere is very relaxing and the staff is friendly. The rooms and beds all seem very clean. They offer both beds to lay in and also a stand up tanning booth. The staff will help you decide how long to tan for if you are not sure so that you will not burn. They also offer tanning products for sale.

The pricing is average, but they do offer a few different types of packages if you plan on going more than once.

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1 out of 1 people found this review helpful.

.

the first time i ever went here they gave me my first tan free and i wasnt even expecting it!!! the staff members are really nice and they will recommend how long you should stay in a bed depending on your skin color. i love the enviroment in this place cause the walls are a really pretty blue and it really calms you down and makes you feel welcome.

4
★★★★☆

the first time i ever went here they gave me my first tan free and i wasnt even expecting it!!! the staff members are really nice and they will recommend how long you should stay in a bed depending on your skin color. i love the enviroment in this place cause the walls are a really pretty blue and it really calms you down and makes you feel welcome.

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1 out of 1 people found this review helpful.

 

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