Brides By Demetrios

★★☆☆☆
  • 6001 Tacoma Mall Blvd

    Tacoma, WA 98409

    Map & Directions
  • 253-476-4606

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I had found my dream dress here!! All the dresses are so beautiful and you can tell they are worth the money you spend there. The service was great too. I was greeted as my family and I walked in, given a tour around the store, and I guess they switched over to an outlet so I got a price on my dress as well! I found everything I needed for my wedding there. Everyone was so nice and pulled a whole bunch of dresses for me to try on and thats how I found my dream dress! I definitely recommend Brides By Demetrios in Tacoma!!

2
★★★★★

I had found my dream dress here!! All the dresses are so beautiful and you can tell they are worth the money you spend there. The service was great too. I was greeted as my family and I walked in, given a tour around the store, and I guess they switched over to an outlet so I got a price on my dress as well! I found everything I needed for my wedding there. Everyone was so nice and pulled a whole bunch of dresses for me to try on and thats how I found my dream dress! I definitely recommend Brides By Demetrios in Tacoma!!

Pros: Beautiful dresses and great service

Cons: nothing

.

I don't usually write bad reviews but the service I received at Demetrios was horrible! I was trying to buy a bridesmaid dress that the bride had picked out at Demetrios. I live in Canada and was unable to make it down to Tacoma to try on the dress until right before the wedding. When I needed to talk to someone in the store it took many phone calls to get someone to pick up the phone or return my phone call. The staff us unhelpful and rude over the phone. When it came time to order my size. The girl argued with me and told me that I was wrong for ordering the size I did and that I should have ordered a size that was much larger than I really am. I had trouble paying for the dress, even though my mother was able to go in person and give them a cheque. That wasn't good enough. I made a special trip down to the store and the girl told me I would be able to try on the dress to get a size. When I got there they put me in a size 2 dress and clipped it in the back! What a waste of a trip. If I knew that I would not have gone all that way. It took forever to get the dress and overall was a very very disappointing experience. Even the bride and the rest of the party had similar problems. Stay away from this store!

1
★☆☆☆☆

I don't usually write bad reviews but the service I received at Demetrios was horrible! I was trying to buy a bridesmaid dress that the bride had picked out at Demetrios. I live in Canada and was unable to make it down to Tacoma to try on the dress until right before the wedding. When I needed to talk to someone in the store it took many phone calls to get someone to pick up the phone or return my phone call. The staff us unhelpful and rude over the phone. When it came time to order my size. The girl argued with me and told me that I was wrong for ordering the size I did and that I should have ordered a size that was much larger than I really am. I had trouble paying for the dress, even though my mother was able to go in person and give them a cheque. That wasn't good enough. I made a special trip down to the store and the girl told me I would be able to try on the dress to get a size. When I got there they put me in a size 2 dress and clipped it in the back! What a waste of a trip. If I knew that I would not have gone all that way. It took forever to get the dress and overall was a very very disappointing experience. Even the bride and the rest of the party had similar problems. Stay away from this store!

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I went into Brides by Demetrios and found the perfect dress which I was not allowed to photograph myself in even to show to my mother that is paying for the gown and lives across the country. They also refused to give me the style number so I could direct her to the photo of the dress on the website! I get it that they are a private designer, but Hello the website is public!

The sales team was rude when I entered the store and acted as if they didn't have my appointment down, which was scheduled a week earlier and the associate seemed more interested in hanging up dresses than helping me. She didn't know the answers to any questions and asked me three times for a down payment before I even decided which dress I wanted!!!

She also offered to allow me to photograph the dress if I put down a payment.

What a jerk!

I tried on two dresses and left.

I found a dress that I absolutely loved, but she was so horrible that I couldn't imagine spending $1000 any place where the service was so horrible!

Pros: Beautiful Gowns, Great Selection, Great Store Layout

Cons: Service

1
★☆☆☆☆

I went into Brides by Demetrios and found the perfect dress which I was not allowed to photograph myself in even to show to my mother that is paying for the gown and lives across the country. They also refused to give me the style number so I could direct her to the photo of the dress on the website! I get it that they are a private designer, but Hello the website is public!

The sales team was rude when I entered the store and acted as if they didn't have my appointment down, which was scheduled a week earlier and the associate seemed more interested in hanging up dresses than helping me. She didn't know the answers to any questions and asked me three times for a down payment before I even decided which dress I wanted!!!

She also offered to allow me to photograph the dress if I put down a payment.

What a jerk!

I tried on two dresses and left.

I found a dress that I absolutely loved, but she was so horrible that I couldn't imagine spending $1000 any place where the service was so horrible!

Pros: Beautiful Gowns, Great Selection, Great Store Layout

Cons: Service

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First of all friendliness is unknown to these people... no-one was in the store and 2 girls were available but neither greeted me and my family as we walked into the store. We got there in the evening and the sign on the door claimed they closed at 8, and it was only 6:30ish and we felt rushed and that they wanted us to leave the store. (By "they" i mean a really short, young employee and a hispanic lady who had keys and was talking on her cellphone so I guess she was the manager?) We were ready to spend whatever it cost to find me my dream dress, but after the cold reception from the workers, I felt very uncomfortable and just wanted to leave the store. I eventually asked if I could try something on, and they responded that because they were closing soon this wasn't possible and to call back to make an appointment before shoving a card in my face and ushering me out the door.
I decided this was not a good way to start my dress-shopping experience so we all left. I spoke to a good friend of mine who had purchased her dress there and GUESS WHAT?! Bad news also!!! They messed up on her size and forced her to pay for her OWN alterations which resulted in the dress coming back with stains and damage. She also said the manager was a monster who was extremely disrespectful and rude and made her feel like there was nothing that could be fixed! They ruined he entire dress and told her "tough luck".

Watch out Brides!!! You have now been warned this is a shady place...its a shame really because the dresses looked so pretty online!

FYI: The Wedding Bell on 6th Ave in Tacoma ROCKS and Beth is the best seamstress in the area!!! Got everything taken care of there with such a memorable experience!!

0
★☆☆☆☆

First of all friendliness is unknown to these people... no-one was in the store and 2 girls were available but neither greeted me and my family as we walked into the store. We got there in the evening and the sign on the door claimed they closed at 8, and it was only 6:30ish and we felt rushed and that they wanted us to leave the store. (By "they" i mean a really short, young employee and a hispanic lady who had keys and was talking on her cellphone so I guess she was the manager?) We were ready to spend whatever it cost to find me my dream dress, but after the cold reception from the workers, I felt very uncomfortable and just wanted to leave the store. I eventually asked if I could try something on, and they responded that because they were closing soon this wasn't possible and to call back to make an appointment before shoving a card in my face and ushering me out the door.
I decided this was not a good way to start my dress-shopping experience so we all left. I spoke to a good friend of mine who had purchased her dress there and GUESS WHAT?! Bad news also!!! They messed up on her size and forced her to pay for her OWN alterations which resulted in the dress coming back with stains and damage. She also said the manager was a monster who was extremely disrespectful and rude and made her feel like there was nothing that could be fixed! They ruined he entire dress and told her "tough luck".

Watch out Brides!!! You have now been warned this is a shady place...its a shame really because the dresses looked so pretty online!

FYI: The Wedding Bell on 6th Ave in Tacoma ROCKS and Beth is the best seamstress in the area!!! Got everything taken care of there with such a memorable experience!!

Pros: NONE!!!

Cons: Bad Service, rude staff, way overpriced!

.

i was surprised by there huge selection, Personal service, quality, and gay friendliness. I would recommend them to anyone, and they worked with my budget and got me a great deal.

2
★★★★★

i was surprised by there huge selection, Personal service, quality, and gay friendliness. I would recommend them to anyone, and they worked with my budget and got me a great deal.

Pros: amount of dresses, personal service, price/negotiability, set up, dressing rooms, mirror set up.

Cons: cant really think of any.

.

ITS A SHAME BECAUSE THE DEMETRIOS LINE IS AWSOME THIS STORE OFFERS LIKE 1 OR 2 SIZES TO TRY THESE DRESSES ON AND THEY FIT THEM WITH CLIPS SO EVERYTHING LOOKS HORRID, THE DRESSES YOUR TRYING ON LOOK WORN AND DIRTY AND THE STAFF ESPECIALLY THE NIGHT SHIFT ARE RUDE, UNHELPFUL, AND YOU JUST FEEL UNWELCOMED, I REMEMBER WALKING IN DURING THE NIGHT SHIFT AND BOTH GIRLS LITERALLY ROLLED THEIR EYES AND HUFFED. ON TOP OF ALL THAT THE PRICES COMPARED TO OTHERS IS MORE...

1
★☆☆☆☆

ITS A SHAME BECAUSE THE DEMETRIOS LINE IS AWSOME THIS STORE OFFERS LIKE 1 OR 2 SIZES TO TRY THESE DRESSES ON AND THEY FIT THEM WITH CLIPS SO EVERYTHING LOOKS HORRID, THE DRESSES YOUR TRYING ON LOOK WORN AND DIRTY AND THE STAFF ESPECIALLY THE NIGHT SHIFT ARE RUDE, UNHELPFUL, AND YOU JUST FEEL UNWELCOMED, I REMEMBER WALKING IN DURING THE NIGHT SHIFT AND BOTH GIRLS LITERALLY ROLLED THEIR EYES AND HUFFED. ON TOP OF ALL THAT THE PRICES COMPARED TO OTHERS IS MORE...

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I bought my dress there, but wish I hadn't. From the beginning the staff from the clerks to the manager seemed uninformed, unprofessional and downright rude. They did not seem to care one bit for customer service. They were supposed to be the experts, but really were not helpful at all. I found the staff to be uninformed, rude and uncaring.
They did not seem to be interested in the least in helping me. I actually had the feeling I was bothering them by being there. I am new at this and they are supposed to be the experts, but they were not. They only offer a size 10 to try on so it's really hard to know how it is actually going to fit in your size. Turns out mine is a terrible cut for my body and requires 300$ in alteratons and the entire back to be remade in order to fit me properly. I went outside the store for my alterations because their person is only available one day per week and it's a day that I can't make it. Basically I was unhappy with everything about ths store except that they did have a large selection of dresses to choose from.

PROS: Large selection
CONS: everything else

1
★☆☆☆☆

I bought my dress there, but wish I hadn't. From the beginning the staff from the clerks to the manager seemed uninformed, unprofessional and downright rude. They did not seem to care one bit for customer service. They were supposed to be the experts, but really were not helpful at all. I found the staff to be uninformed, rude and uncaring.
They did not seem to be interested in the least in helping me. I actually had the feeling I was bothering them by being there. I am new at this and they are supposed to be the experts, but they were not. They only offer a size 10 to try on so it's really hard to know how it is actually going to fit in your size. Turns out mine is a terrible cut for my body and requires 300$ in alteratons and the entire back to be remade in order to fit me properly. I went outside the store for my alterations because their person is only available one day per week and it's a day that I can't make it. Basically I was unhappy with everything about ths store except that they did have a large selection of dresses to choose from.

PROS: Large selection
CONS: everything else

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.

I went in Brides by Demetrios to try on bridal gowns and had a pretty good expierience. They have a good selection of dresses, though I didnt find a dress for myself there. The staff was really nice, friendly and helpful though, so I was really pleased with that. The prices were pretty comaprable to other salons, though not exactly cheap, ranging from $1000-$3000ish.

4
★★★★☆

I went in Brides by Demetrios to try on bridal gowns and had a pretty good expierience. They have a good selection of dresses, though I didnt find a dress for myself there. The staff was really nice, friendly and helpful though, so I was really pleased with that. The prices were pretty comaprable to other salons, though not exactly cheap, ranging from $1000-$3000ish.

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