Kfc

★☆☆☆☆
  • 14125 SE Mill Plain Blvd

    Vancouver, WA 98684

    Map & Directions
  • 360-253-4411

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The last time I went thru the drive-thru at the Kentuck Fried Chicken store at 14125 SE Mill Plain it took over an hour to get my food. Although there were only 4 cars ahead of me in line, it took a full 30 minutes just to make it up to the window, only to be told they were out of original recipe. I was told it would be ready in 15 minutes so I moved the car where they told me to wait. I waited over 30 minutes, watching numerous other people come and go with buckets full of chicken. Finally I saw an employee taking out the trash and moved my car and found two employees standing out back smoking a cigarette. I told them I had been waiting over 30 minutes and I thought I was forgotten. He hurried in and brought out a bucket of chicken with some extra pieces, but when I got home I realized he forgot the side I had ordered. Not only that, the chicken tasted like it had set out in a warming tray for a long time.This isn't the first time I have gotten poor service there. I have often gotten home with part of my order missing. Service in the drive-thru is often terribly slow. I think this is a problem of poor management.It will be a long time before I go back there, and unless they improve service I will boycott them entirely.

1
★☆☆☆☆

The last time I went thru the drive-thru at the Kentuck Fried Chicken store at 14125 SE Mill Plain it took over an hour to get my food. Although there were only 4 cars ahead of me in line, it took a full 30 minutes just to make it up to the window, only to be told they were out of original recipe. I was told it would be ready in 15 minutes so I moved the car where they told me to wait. I waited over 30 minutes, watching numerous other people come and go with buckets full of chicken. Finally I saw an employee taking out the trash and moved my car and found two employees standing out back smoking a cigarette. I told them I had been waiting over 30 minutes and I thought I was forgotten. He hurried in and brought out a bucket of chicken with some extra pieces, but when I got home I realized he forgot the side I had ordered. Not only that, the chicken tasted like it had set out in a warming tray for a long time.This isn't the first time I have gotten poor service there. I have often gotten home with part of my order missing. Service in the drive-thru is often terribly slow. I think this is a problem of poor management.It will be a long time before I go back there, and unless they improve service I will boycott them entirely.

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