R & K Photo

★★★☆☆
  • 201 Auburn Way N Ste B

    Auburn, WA 98002

    Map & Directions
  • 253-833-4201

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Cameragraphics

1625 E University Dr 103 Auburn, AL

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Cameragraphics

1625 E University Dr 103 Auburn, AL

2.75 4
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We brought a camera in for repair and they were virtually no help at all. They kep the camera for over a week before we called for a status. They said they couldn't do anything with it and suggested we send it back to the manufacturer. Couldn't they have called us with that? It would probably still be there if we hadn't called to check on it. Service is bad. They had supplies needed for our kid's photography class, but now can get those things at any chain that's more convenient.

1
★☆☆☆☆

We brought a camera in for repair and they were virtually no help at all. They kep the camera for over a week before we called for a status. They said they couldn't do anything with it and suggested we send it back to the manufacturer. Couldn't they have called us with that? It would probably still be there if we hadn't called to check on it. Service is bad. They had supplies needed for our kid's photography class, but now can get those things at any chain that's more convenient.

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When our son took photography, they were the best place to get all our needs. They were not only the place that had everything, but they were helpful and friendly.

4
★★★★☆

When our son took photography, they were the best place to get all our needs. They were not only the place that had everything, but they were helpful and friendly.

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I had to change my review of this place after the experience that my husband had while picking up a flash for me. Every once in a while I will have to rent a piece of equipment, and I send my husband to pick it up on his way home from work. He has now refused to go for me anymore. The man who works (and I think owns) the store was completely rude to my husband. I had already set up everything and all my husband had to do was pay for the rental and leave. The man behind the counter insisted that he didn't have any more rentals and told my husband he'd have to buy the flash. My husband told him I had already arranged for something with the woman who works there. FINALLY, the man realized he was wrong, but didn't even apologize to my husband. They may have a great selection, and match prices, but for the kind of customer service that you get there, I think I'd rather shop online and pay shipping.

2
★★☆☆☆

I had to change my review of this place after the experience that my husband had while picking up a flash for me. Every once in a while I will have to rent a piece of equipment, and I send my husband to pick it up on his way home from work. He has now refused to go for me anymore. The man who works (and I think owns) the store was completely rude to my husband. I had already set up everything and all my husband had to do was pay for the rental and leave. The man behind the counter insisted that he didn't have any more rentals and told my husband he'd have to buy the flash. My husband told him I had already arranged for something with the woman who works there. FINALLY, the man realized he was wrong, but didn't even apologize to my husband. They may have a great selection, and match prices, but for the kind of customer service that you get there, I think I'd rather shop online and pay shipping.

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I like the selection that R & K Photo Enterprises has. They carry everything from cameras to bags to accessories to photo albums, books, film, and frames. The staff seems very knowledgeable about the products they carry. My only complaint is that they seem to talk above you, as if you don't know anything and everything has to be explained in detail but they don't want to take the time to do it. So be prepared in advance for that.

4
★★★★☆

I like the selection that R & K Photo Enterprises has. They carry everything from cameras to bags to accessories to photo albums, books, film, and frames. The staff seems very knowledgeable about the products they carry. My only complaint is that they seem to talk above you, as if you don't know anything and everything has to be explained in detail but they don't want to take the time to do it. So be prepared in advance for that.

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