Smart Glass Inc

★☆☆☆☆
Call Today to Make an Appointment!
  • 2723 4th Ave S

    Seattle, WA 98134

    Map & Directions
  • 206-464-1444

About Smart Glass Inc

Hours
from 8 am to 5pm monday to saturday 24/7 for emergency board ups

Home & Garden

Home & Garden
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I'll never go to Smart Glass again, and recommend you don't go there either. They replaced the front windshield of my Crown Victoria, but the windshield wipers now don't go down all the way when off. I took it back the next day for them to fix it. It was obvious, they didn't know what they were doing, were not able to fix it, and said it was just like it was supposed to be (only that's not a true statement as it's different than when I brought it in). They fiddled around for close to two hours with it and didn't fix it. The rubber molding around the driver's door was not watertight. The rubber molding under the hood that they had taken out to replace the window was not put back all the way. They don't pay attention to details at all. I don't expect to pay close to $200 and come away with my car in worse condition than when I brought it in. Very poor customer relations. They have an attitude: If you're not happy with the work, it's just too bad for you. They don't interact with you, except to say if you're not happy you can take them to small claims court or the Better Business Bureau. It sounds like they have enough experience to know that these are the options to offer to dissatisfied customers. Stay away from Small Glass!

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★☆☆☆☆

I'll never go to Smart Glass again, and recommend you don't go there either. They replaced the front windshield of my Crown Victoria, but the windshield wipers now don't go down all the way when off. I took it back the next day for them to fix it. It was obvious, they didn't know what they were doing, were not able to fix it, and said it was just like it was supposed to be (only that's not a true statement as it's different than when I brought it in). They fiddled around for close to two hours with it and didn't fix it. The rubber molding around the driver's door was not watertight. The rubber molding under the hood that they had taken out to replace the window was not put back all the way. They don't pay attention to details at all. I don't expect to pay close to $200 and come away with my car in worse condition than when I brought it in. Very poor customer relations. They have an attitude: If you're not happy with the work, it's just too bad for you. They don't interact with you, except to say if you're not happy you can take them to small claims court or the Better Business Bureau. It sounds like they have enough experience to know that these are the options to offer to dissatisfied customers. Stay away from Small Glass!

 

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