Top Nails

★★★★☆
  • 9452 Silverdale Way NW

    Silverdale, WA 98383

    Map & Directions
  • 360-308-8115

About Top Nails

3.5 10
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I'm new in town, I need a new place for my nails and pedi.I don't know anybody here so I went online and do some research and found TOP NAILS salon. A lots of good review about this place so I decided to give it a try,I'm a loyal customer and don't like to try new places, I love my old salon in Houston and I don't think I can find any better one than that. But I don't have a choice, I move here with my husband for couple years until his duty is completed. Anyway when I walked-in there my instincts told me this is a good place because they are so busy and it was on wednesday..wow. Of course they can't take me right away but the young guy in there(later I found out his name is Billy)is really nice and very concern about my services. He told me I would love your services right now but I'm so busy right now would you give me another chance and come back in half an hour. I went to get my coffee and came back within half an hour. Let me tell you, the best pedicure ever in my life :) they took care of my hang nails and a wonderful massage with paraffin dip..amazing. I had Billy refilled my nails and you know this guy is talented, within 25 minutes he finished my nails and they look gorgeous, even my husband loved them and he also told me from now on I only pay for your nails if you get them done by this guy..lol. The place is not that fancy because the building is kinda old but the inside is very nice and very clean. The staff in there is organnize and working as a team. They are friendly and working very hard to make our pedicure look a lots better, I appreciated their work. I support this shop and wish their business last a long time so my husband can continue to pamper me...lol. Anyway everyone should try this place for yourself, trust me you'll like it and worth every red penny.

5
★★★★★

I'm new in town, I need a new place for my nails and pedi.I don't know anybody here so I went online and do some research and found TOP NAILS salon. A lots of good review about this place so I decided to give it a try,I'm a loyal customer and don't like to try new places, I love my old salon in Houston and I don't think I can find any better one than that. But I don't have a choice, I move here with my husband for couple years until his duty is completed. Anyway when I walked-in there my instincts told me this is a good place because they are so busy and it was on wednesday..wow. Of course they can't take me right away but the young guy in there(later I found out his name is Billy)is really nice and very concern about my services. He told me I would love your services right now but I'm so busy right now would you give me another chance and come back in half an hour. I went to get my coffee and came back within half an hour. Let me tell you, the best pedicure ever in my life :) they took care of my hang nails and a wonderful massage with paraffin dip..amazing. I had Billy refilled my nails and you know this guy is talented, within 25 minutes he finished my nails and they look gorgeous, even my husband loved them and he also told me from now on I only pay for your nails if you get them done by this guy..lol. The place is not that fancy because the building is kinda old but the inside is very nice and very clean. The staff in there is organnize and working as a team. They are friendly and working very hard to make our pedicure look a lots better, I appreciated their work. I support this shop and wish their business last a long time so my husband can continue to pamper me...lol. Anyway everyone should try this place for yourself, trust me you'll like it and worth every red penny.

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Prior to today I would have rated this place 3 stars (satisfactory). While the prices are competitive, it is not very clean. However, I chose to return many times because it is convenient for me and I am a creature of habit and I felt these folks were very hard workers, decent people. Today, I walked in with a confirmed appointment - a pedicure for me and a manicure for my sister-in-law. I was immediately told "no." I said I have an appointment and was then approved for service. My technician spent a total of 15 minutes on my pedicure - literally racing through all of the steps. My feet were still burning from the wax as she wiped it off and started applying polish. They seemed stressed, telling walk-ins that they could not serve them today. But when people pressed, they were told to take a seat. After being rushed through my pedicure in a virtual lather, I asked the younger guy, who always seems to be running things if I could talk to him and I said I did not receive a very good pedicure today. He went ballistic - said he had a bad day going, if I didn't like it to tell his help to her face or go online and tell people what I think, etc. He continued this rant for about 10 minutes, drawing other customers into his humiliating rant - all at my expense. He asked a man - 'so you take good care of your wife for years and when she's mad at you one time she says you don't do anything for me. What do you do? You slap her down.' This continued as my nails were drying. He said 'too bad people can't understand if you have a situation.' Well, how could I since I wasn't told anything except in his ranting and raving? By the way, I was there with my sister-in-law so that she could have a little r and r as she is on duty every day taking care of my brother (her husband) who is dying a slow and painful death. So, yes, I do understand a bad day. I will never go here again as I can find no way to excuse a customer concern or complaint with this sort of hateful attack.

2
★★☆☆☆

Prior to today I would have rated this place 3 stars (satisfactory). While the prices are competitive, it is not very clean. However, I chose to return many times because it is convenient for me and I am a creature of habit and I felt these folks were very hard workers, decent people. Today, I walked in with a confirmed appointment - a pedicure for me and a manicure for my sister-in-law. I was immediately told "no." I said I have an appointment and was then approved for service. My technician spent a total of 15 minutes on my pedicure - literally racing through all of the steps. My feet were still burning from the wax as she wiped it off and started applying polish. They seemed stressed, telling walk-ins that they could not serve them today. But when people pressed, they were told to take a seat. After being rushed through my pedicure in a virtual lather, I asked the younger guy, who always seems to be running things if I could talk to him and I said I did not receive a very good pedicure today. He went ballistic - said he had a bad day going, if I didn't like it to tell his help to her face or go online and tell people what I think, etc. He continued this rant for about 10 minutes, drawing other customers into his humiliating rant - all at my expense. He asked a man - 'so you take good care of your wife for years and when she's mad at you one time she says you don't do anything for me. What do you do? You slap her down.' This continued as my nails were drying. He said 'too bad people can't understand if you have a situation.' Well, how could I since I wasn't told anything except in his ranting and raving? By the way, I was there with my sister-in-law so that she could have a little r and r as she is on duty every day taking care of my brother (her husband) who is dying a slow and painful death. So, yes, I do understand a bad day. I will never go here again as I can find no way to excuse a customer concern or complaint with this sort of hateful attack.

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Very good service and affordable prices. Love the pedicures. The people really nice and make you feel like home.

5
★★★★★

Very good service and affordable prices. Love the pedicures. The people really nice and make you feel like home.

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I really don't know what peoples are talking about this Salon, but I am very please with the services. This is a only place that treated me well and worth every penny. If this place doesn't make it worth your while then good luck of finding anywhere else better in Silverdale. Trust me i'd tried them all. Highly recommended.

5
★★★★★

I really don't know what peoples are talking about this Salon, but I am very please with the services. This is a only place that treated me well and worth every penny. If this place doesn't make it worth your while then good luck of finding anywhere else better in Silverdale. Trust me i'd tried them all. Highly recommended.

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I just moved here from Florida a year ago. I tried many places but never happy until last Mother's Day. I took my mom to Top-Nails to have our pedicure and manicure done, and my mom never stop talking about them ever since. We love this place, me and my mom come here every month now. This is the best so far...

5
★★★★★

I just moved here from Florida a year ago. I tried many places but never happy until last Mother's Day. I took my mom to Top-Nails to have our pedicure and manicure done, and my mom never stop talking about them ever since. We love this place, me and my mom come here every month now. This is the best so far...

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I have been a long time customer until one day i realized they are not sterilizing the fingernail clippers they use. They put them in a container but never turn the machine on. I have watched the run water on the tools for maybe a minute then act like putting it the sterilizer with out turning it on will work. I also noticed after getting a pedicure and parifine dip they are taking the used wax in the back then at the end of the day put the used wax back in the paraffin tub. That was the last straw for me. I'm going to report what I saw to the health department. I also noticed they only use water to clean the pedicure tubs. They should use some kind of cleaner like CLOROX !!

1
★☆☆☆☆

I have been a long time customer until one day i realized they are not sterilizing the fingernail clippers they use. They put them in a container but never turn the machine on. I have watched the run water on the tools for maybe a minute then act like putting it the sterilizer with out turning it on will work. I also noticed after getting a pedicure and parifine dip they are taking the used wax in the back then at the end of the day put the used wax back in the paraffin tub. That was the last straw for me. I'm going to report what I saw to the health department. I also noticed they only use water to clean the pedicure tubs. They should use some kind of cleaner like CLOROX !!

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I went to this place after asking a stranger where she got her nails done. They looked pretty nice and she recommended this place and specifically mentioned Billy. So I called and asked to get a pedicure and a full set put on. When I walked in, the first thing I noticed was how dirty the place was. I should have turned around and walked back out but I wanted to give the place a chance. I got my pedi done first and the lady doing it seemed rushed and I was surprised when the guy at the first table started yelling at her in a different language. I don't know what she did but she seemed upset. She did an okay job on the pedi but it was pretty uncomfortable not to mention the television was set to an all game show channel that no one seemed to be watching. After she was done she asked me to sit at the first table with the guy who had yelled out her. Turns out this was Billy who I'm guessing is the owner. He started to put on the set but then stopped and yelled at another employee. It was all very unprofessional and I was a little surprised. He did not make much effort at conversation but brooded the whole time he was putting on my nails. I guess I walked in on a bad day? I can handle all that but what I can't handle is sitting at the nail drying table by the front window and seeing what looks like 5 years of dust collected in the bottom corner of the window where the electrical outlet is (and currently being used, definitely a fire hazard). It is the dirtiest nail salon I have ever seen. I made up my mind not to go back and was not surprised when a few days later, I developed a wart on my pinky finger that grew very large very quickly. I'm still having trouble getting rid of it and just know that I got it from their establishment. After all, if things are that dirty, you have to wonder how clean they keep their equipment. I did not see anyone wiping down the nail drying station after each customer. I would definitely NOT recommend this place.

1
★☆☆☆☆

I went to this place after asking a stranger where she got her nails done. They looked pretty nice and she recommended this place and specifically mentioned Billy. So I called and asked to get a pedicure and a full set put on. When I walked in, the first thing I noticed was how dirty the place was. I should have turned around and walked back out but I wanted to give the place a chance. I got my pedi done first and the lady doing it seemed rushed and I was surprised when the guy at the first table started yelling at her in a different language. I don't know what she did but she seemed upset. She did an okay job on the pedi but it was pretty uncomfortable not to mention the television was set to an all game show channel that no one seemed to be watching. After she was done she asked me to sit at the first table with the guy who had yelled out her. Turns out this was Billy who I'm guessing is the owner. He started to put on the set but then stopped and yelled at another employee. It was all very unprofessional and I was a little surprised. He did not make much effort at conversation but brooded the whole time he was putting on my nails. I guess I walked in on a bad day? I can handle all that but what I can't handle is sitting at the nail drying table by the front window and seeing what looks like 5 years of dust collected in the bottom corner of the window where the electrical outlet is (and currently being used, definitely a fire hazard). It is the dirtiest nail salon I have ever seen. I made up my mind not to go back and was not surprised when a few days later, I developed a wart on my pinky finger that grew very large very quickly. I'm still having trouble getting rid of it and just know that I got it from their establishment. After all, if things are that dirty, you have to wonder how clean they keep their equipment. I did not see anyone wiping down the nail drying station after each customer. I would definitely NOT recommend this place.

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I dont want to offense anybody about what i am gonna say, but it is true, I went there for my Manicure&Pedicure , the lady was nice, my tech name Vanessa, we had a conversation , she told me she was a illegal emigrant here, she asked me if i know someone that want to marry her for money, so she can stay, I was shock when she told me that, and she keep go on , she said that she dont make much money to work there, because they know she can"t work any where else, that why they pay her very little in cash, I really get so frustrated , I like to ask everybody, how do we get job, when these illegal emigrants still around?

1
★☆☆☆☆

I dont want to offense anybody about what i am gonna say, but it is true, I went there for my Manicure&Pedicure , the lady was nice, my tech name Vanessa, we had a conversation , she told me she was a illegal emigrant here, she asked me if i know someone that want to marry her for money, so she can stay, I was shock when she told me that, and she keep go on , she said that she dont make much money to work there, because they know she can"t work any where else, that why they pay her very little in cash, I really get so frustrated , I like to ask everybody, how do we get job, when these illegal emigrants still around?

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excellent manicure and SUPERB pedicure! staff very friendly. when i first moved to this area i tried many nail salons but now that ive discovered top nails i will never go anywhere else.

5
★★★★★

excellent manicure and SUPERB pedicure! staff very friendly. when i first moved to this area i tried many nail salons but now that ive discovered top nails i will never go anywhere else.

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I had been to many Nails Salon in town but not happy until i found Top-Nails salon in Silverdale Way across The Red Apple Market store. Their service is excellent and their price is so affordable. The paraffin hot wax also included with a spa pedicure for free, at other place is 10 dollars additional. They put their effort to make profit, that's what make a different. And the place is very clean. I am very pleased with this salon and highly recommended.

5
★★★★★

I had been to many Nails Salon in town but not happy until i found Top-Nails salon in Silverdale Way across The Red Apple Market store. Their service is excellent and their price is so affordable. The paraffin hot wax also included with a spa pedicure for free, at other place is 10 dollars additional. They put their effort to make profit, that's what make a different. And the place is very clean. I am very pleased with this salon and highly recommended.

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