Conklin Appliance

★★★★☆
Come In Or Call Us, To Experience Excellent Appliance Customer Service! Let Our Well Trained Associates Help Make Your Appliance Shopping Pain Free.

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Rent-A-Center

505 Se Everett Mall Way Everett, MA

4.4 5
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I have used Conklin Appliances over the last 14 years. I bought our big side by side refrigerator and our washer and dryer at Conklin. I liked the sales staff. And I know because I sold appliances in Hawaii for many years. \r
I like

3
★★★★★

I have used Conklin Appliances over the last 14 years. I bought our big side by side refrigerator and our washer and dryer at Conklin. I liked the sales staff. And I know because I sold appliances in Hawaii for many years. \r
I like

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This is a great place with very helpful workers. when I went looking for a washing maching they answered my questions in a very perfessional manner and gave great advice. The price of there machines is right up there with Lowes....but I think better quality.

5
★★★★★

This is a great place with very helpful workers. when I went looking for a washing maching they answered my questions in a very perfessional manner and gave great advice. The price of there machines is right up there with Lowes....but I think better quality.

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Great service and great prices. Bought a side by side refrigerator for less than Lowe's had it for. They helped me load it and dispose of my old refrigerator.

5
★★★★★

Great service and great prices. Bought a side by side refrigerator for less than Lowe's had it for. They helped me load it and dispose of my old refrigerator.

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We purchased an entire set of appliances (5 total) and with all but one, there was a problem. The installers broke items, wrong items were shipped, things didn't work properly, items were damaged, the installers scratched the floor, etc. (Evidentially the customer is to provide the means for them to not scratch the floor which doesn't seem logical since this is a task they perform multiple times, everyday. It would maybe cost them $50 to gather the apparatus and the customer would be appreciative that the installers were careful and professional.)

Unfortunately, to have resolution to issues you need to go in face to face and be VERY firm with them that you are not taking no for an answer. They were minor issues and we were only asking for the work to be completed properly, but they were unwilling to do the follow thorough from the get go. I felt like we were babysitting them to do their job.

A flippant attitude by employees is common (this is based off working with 3 of them). Just be prepared to be firm and polite if something is wrong.

1
★★☆☆☆

We purchased an entire set of appliances (5 total) and with all but one, there was a problem. The installers broke items, wrong items were shipped, things didn't work properly, items were damaged, the installers scratched the floor, etc. (Evidentially the customer is to provide the means for them to not scratch the floor which doesn't seem logical since this is a task they perform multiple times, everyday. It would maybe cost them $50 to gather the apparatus and the customer would be appreciative that the installers were careful and professional.)

Unfortunately, to have resolution to issues you need to go in face to face and be VERY firm with them that you are not taking no for an answer. They were minor issues and we were only asking for the work to be completed properly, but they were unwilling to do the follow thorough from the get go. I felt like we were babysitting them to do their job.

A flippant attitude by employees is common (this is based off working with 3 of them). Just be prepared to be firm and polite if something is wrong.

Pros: A local business and not a big box store.

Cons: Customer service is non-existant after you give them your money.

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I've purchased appliances through Conklins, mainly for rentals. They have worked with me, helping to get delivery to tenants asap. Also match prices you may notice locally at other larger stores, so it's worth asking about.
Parking is OK, a little hard to get to the store if you're not on the right side of the road.
They carry lots of brands and a huge range of prices and levels of quality.

4
★★★★☆

I've purchased appliances through Conklins, mainly for rentals. They have worked with me, helping to get delivery to tenants asap. Also match prices you may notice locally at other larger stores, so it's worth asking about.
Parking is OK, a little hard to get to the store if you're not on the right side of the road.
They carry lots of brands and a huge range of prices and levels of quality.

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