Custer Road Veterinary Clinic

★★★★☆
47.1878 -122.516
Map and Directions to Custer Road Veterinary Clinic

253-474-2121

7616 Custer Rd W

Tacoma, WA

98499

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About Custer Road Veterinary Clinic

Hours
Mon - Fri, 7:30am - 7pm; first Saturday of the month, 10am - 4pm

Pets & Animals

Pets & Animals
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Reviews 1 - 24 of 24.
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Dr. ray Decent and his staffs are very friendly. I would highly recommend them for minor wellness exams and treatments. But if your pet needs surgical or dental treatment, BEWARE!. My dog came home and died of severe dehydration for dental cleaning. Knowing that you can't give food and water before, while waiting(7 hours) , and after the procedure, my dog was not given I.V fluid during the procedure which is standard in other vet clinics.I took him to another emergency vet clinic,his veins had collapsed because of dehydration.

1
★☆☆☆☆

Dr. ray Decent and his staffs are very friendly. I would highly recommend them for minor wellness exams and treatments. But if your pet needs surgical or dental treatment, BEWARE!. My dog came home and died of severe dehydration for dental cleaning. Knowing that you can't give food and water before, while waiting(7 hours) , and after the procedure, my dog was not given I.V fluid during the procedure which is standard in other vet clinics.I took him to another emergency vet clinic,his veins had collapsed because of dehydration.

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.

We are so delighted to have found Dr. Ray DeCent for our three cats. After another vet in the Tacoma area made a grave error that killed our last cat, we were desperate to find a good vet that would provide quality care for our new cats.

Our cats love going to the vet! We've never had pets that looked forward to it before, but trust me- they love Dr. Ray! We trust him to provide quality care that is not nearly as expensive as many of the other pet clinics around. We tried four other clinics before we found Dr. Ray.

5
★★★★★

We are so delighted to have found Dr. Ray DeCent for our three cats. After another vet in the Tacoma area made a grave error that killed our last cat, we were desperate to find a good vet that would provide quality care for our new cats.

Our cats love going to the vet! We've never had pets that looked forward to it before, but trust me- they love Dr. Ray! We trust him to provide quality care that is not nearly as expensive as many of the other pet clinics around. We tried four other clinics before we found Dr. Ray.

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Please do not take your precious pets to this veterinary clinic. They could care less about you or your pet's health, safety, or overall well being. I had the most terrible experience with them. Yesterday they made it as clear as day that they do not care about my pet's health. They refused to provide my pet with the care and benefits that I pay good money for. I called in to get help with recieving medication for my sick dog, who by the has reocurring seizures without his meds. And the receptionist on the phone was extremely rude, refused to even lift a finger to help me, and hung up on me mid conversation. Never in my life have I or my pet been treated so badly. Just completely disrespectful and unprofessional. It truely is hell on earth.

1
★☆☆☆☆

Please do not take your precious pets to this veterinary clinic. They could care less about you or your pet's health, safety, or overall well being. I had the most terrible experience with them. Yesterday they made it as clear as day that they do not care about my pet's health. They refused to provide my pet with the care and benefits that I pay good money for. I called in to get help with recieving medication for my sick dog, who by the has reocurring seizures without his meds. And the receptionist on the phone was extremely rude, refused to even lift a finger to help me, and hung up on me mid conversation. Never in my life have I or my pet been treated so badly. Just completely disrespectful and unprofessional. It truely is hell on earth.

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.

The only reason I did not give this vet 5 stars is because of the staff. Today was my first time taking my German Shepherd to this vet and I was extremely impressed by the veterinarian himself. The staff however was very rude, short, impatient, and not on time at all. My appointment was for 3:30 and they didn't get me in the room till 4:15ish. Even though I got there at 3:00 something and had all the paperwork turned in by 3:15.

Any-who the staff didn't care for the pets at all it seemed, but Ray was VERY informative, knew what he was talking about, and treated my dog and I like he actually appreciated us as his clients.
I will continue to go to this place only because of what a great guy he was. He didn't rush us, and got on the floor with her, and was very caring and all around an awesome doctor!

The price was very reasonable, and the initial paperwork was super easy. The building its self is very old and needs a lot of work, but I'd definitely say that is a minor thing. The place is easy to get to, but the parking kinda sucks. Just beware of staff.

4
★★★★☆

The only reason I did not give this vet 5 stars is because of the staff. Today was my first time taking my German Shepherd to this vet and I was extremely impressed by the veterinarian himself. The staff however was very rude, short, impatient, and not on time at all. My appointment was for 3:30 and they didn't get me in the room till 4:15ish. Even though I got there at 3:00 something and had all the paperwork turned in by 3:15.

Any-who the staff didn't care for the pets at all it seemed, but Ray was VERY informative, knew what he was talking about, and treated my dog and I like he actually appreciated us as his clients.
I will continue to go to this place only because of what a great guy he was. He didn't rush us, and got on the floor with her, and was very caring and all around an awesome doctor!

The price was very reasonable, and the initial paperwork was super easy. The building its self is very old and needs a lot of work, but I'd definitely say that is a minor thing. The place is easy to get to, but the parking kinda sucks. Just beware of staff.

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.

Very experienced and compassionate veterinarian. Dr. Ray DeCent is excellent! I drive 45min. to get to his office!! I recommend Custer Road to everyone!

5
★★★★★

Very experienced and compassionate veterinarian. Dr. Ray DeCent is excellent! I drive 45min. to get to his office!! I recommend Custer Road to everyone!

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.

Dr. DeCent has been a great Doctor to my Beagle. His recovery from his neuter surgery was uncomplicated. I also took him in once when he ran away and came back limping. I am very satisfied with his care, he will not only make sure your pet stays healthy but will also answer any question you have. The vet techs there are also very friendly. Best of all the prices are reasonable.

5
★★★★★

Dr. DeCent has been a great Doctor to my Beagle. His recovery from his neuter surgery was uncomplicated. I also took him in once when he ran away and came back limping. I am very satisfied with his care, he will not only make sure your pet stays healthy but will also answer any question you have. The vet techs there are also very friendly. Best of all the prices are reasonable.

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.

The staff at Custer Road Vet is wonderful! They really care about animals. I drive across town just to go to Dr. DeCent because he is so good. I have had many friends go to him as well and everyone comes back so happy. They don't push you to get things you don't need and they treat animals with respect. You can't ask for more than that.

5
★★★★★

The staff at Custer Road Vet is wonderful! They really care about animals. I drive across town just to go to Dr. DeCent because he is so good. I have had many friends go to him as well and everyone comes back so happy. They don't push you to get things you don't need and they treat animals with respect. You can't ask for more than that.

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.

I like the Dr. at Custer Road Vet. Clinic. He makes the animals feel comfortable and suggests low cost remedies if he can. The Dr. spends a lot of time answering your questions. I have been to other clinics and I never liked any of them. I know my dogs are happy when they go to Custer Road. There can be a long wait time but it is worth it.

5
★★★★★

I like the Dr. at Custer Road Vet. Clinic. He makes the animals feel comfortable and suggests low cost remedies if he can. The Dr. spends a lot of time answering your questions. I have been to other clinics and I never liked any of them. I know my dogs are happy when they go to Custer Road. There can be a long wait time but it is worth it.

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1 out of 1 people found this review helpful.

.

Best experience with a Vet ever. I won't take my animals anywhere else. Doesn't waste time with tests that you don't need, and always puts the well being of the pets first

5
★★★★★

Best experience with a Vet ever. I won't take my animals anywhere else. Doesn't waste time with tests that you don't need, and always puts the well being of the pets first

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.

My family has used Dr DeCent for more years than he'd like to acknowledge probably! ;) from when he started working, in the Gig Harbor area and we followed him to Lakewood. I have found Dr DeCent to be available, kind, informative and reasonably priced. The staff is also great.

5
★★★★★

My family has used Dr DeCent for more years than he'd like to acknowledge probably! ;) from when he started working, in the Gig Harbor area and we followed him to Lakewood. I have found Dr DeCent to be available, kind, informative and reasonably priced. The staff is also great.

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.

While the staff was nice, when we took our 5 1/2 month old female to get spayed we also requested to get a general checkup done as well as getting her microchipped. While the spay and the microchipping went well as far as we can tell, we were not impressed with the fact we never ONCE got to meet the vet. We only got to deal with the receptionist and a vet tech. Also we were told when we adopted her through the rescue agency, her spay was fully included in her adoption fee. When it came time to pay for the services, we were surprised to find that it only compensated part of the spay. Even the following evening after her spay when she was running a fever, the vet tech whom had handled our dog (and was also her foster mom) did not believe us that she was actually running a fever until we gave her an exact reading (despite being able to obviously tell she was warmer than usual). From start to finish, we have not had a positive experience with this vet clinic and we would not recommend them to ANYONE.

2
★★☆☆☆

While the staff was nice, when we took our 5 1/2 month old female to get spayed we also requested to get a general checkup done as well as getting her microchipped. While the spay and the microchipping went well as far as we can tell, we were not impressed with the fact we never ONCE got to meet the vet. We only got to deal with the receptionist and a vet tech. Also we were told when we adopted her through the rescue agency, her spay was fully included in her adoption fee. When it came time to pay for the services, we were surprised to find that it only compensated part of the spay. Even the following evening after her spay when she was running a fever, the vet tech whom had handled our dog (and was also her foster mom) did not believe us that she was actually running a fever until we gave her an exact reading (despite being able to obviously tell she was warmer than usual). From start to finish, we have not had a positive experience with this vet clinic and we would not recommend them to ANYONE.

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0 out of 1 people found this review helpful.

.

Kitty was attacked by a raccoon & I was able to get her in the same day. Nice staff and low rates :)

5
★★★★★

Kitty was attacked by a raccoon & I was able to get her in the same day. Nice staff and low rates :)

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.

We recently moved to this area and this clinic was recommended. The staff has been very kind and Dr. very kind and knowledgable. I do not feel like I am being sold products or services that I have no interest in or money for. He is straight to the point and thorough. I highly recommend this practice.

5
★★★★★

We recently moved to this area and this clinic was recommended. The staff has been very kind and Dr. very kind and knowledgable. I do not feel like I am being sold products or services that I have no interest in or money for. He is straight to the point and thorough. I highly recommend this practice.

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.

After moving I now drive about 40 minutes to continue to see this vet. He is won't give you the run around, and truly cares for the pets he is treating. Wait times can be long, but it is a one vet practice. Office staff is generally friendly and I have always left more than satisfied. My dog had developed serious skin problems and I had taken him to four other vets who could not figure out the problem, Dr Decent figured it out on the first visit.

5
★★★★★

After moving I now drive about 40 minutes to continue to see this vet. He is won't give you the run around, and truly cares for the pets he is treating. Wait times can be long, but it is a one vet practice. Office staff is generally friendly and I have always left more than satisfied. My dog had developed serious skin problems and I had taken him to four other vets who could not figure out the problem, Dr Decent figured it out on the first visit.

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1 out of 1 people found this review helpful.

.

I have been taking my cat and my dog to Dr Decent for 8 years now, and I have never been anything but 100% impressed. He is kind, efficient and inexpensive. I feel comfortable with his medical decisions for my animals, and I always feel the price is more than fair for the top quality care they receive.

5
★★★★★

I have been taking my cat and my dog to Dr Decent for 8 years now, and I have never been anything but 100% impressed. He is kind, efficient and inexpensive. I feel comfortable with his medical decisions for my animals, and I always feel the price is more than fair for the top quality care they receive.

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.

I moved to Puget Sound 8 years ago and started searching for a Vet in my area. I called Custer Rd Vet and Technician Patty answered the phone and all my questions, and it was because of her kind, caring, friendly voice on the phone that started my 8 year relationship with Custer Road Vet. In my opinion, Dr Ray DeCent is absolutely the BEST Vet I have ever trusted to care for my animals. He has been there with me through many trials and heartaches. He is very kind, caring and compassionate - many great attributes that you just don't find with other care providers. I absolutely trust Dr DeCent and would highly recommend his services.

5
★★★★★

I moved to Puget Sound 8 years ago and started searching for a Vet in my area. I called Custer Rd Vet and Technician Patty answered the phone and all my questions, and it was because of her kind, caring, friendly voice on the phone that started my 8 year relationship with Custer Road Vet. In my opinion, Dr Ray DeCent is absolutely the BEST Vet I have ever trusted to care for my animals. He has been there with me through many trials and heartaches. He is very kind, caring and compassionate - many great attributes that you just don't find with other care providers. I absolutely trust Dr DeCent and would highly recommend his services.

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.

I started using this Vet only because one of the Vet Techs, Darlene, had began working there. Darlene had previously worked in another Vet Clinic I used and when she left, I realized that the only good thing about that clinic was Darlene! She is truly amazing with animals and should have been a Veterinarian. After my first visit, I was very excited to find that I not only had Darlene's knowledge and skills, but I also found Dr. DeCent. I consider Custer Rd the best Vet Clinic I have ever used, and as a breeder, I have used my share. Dr. DeCent is very skilled, he is not in this business for just the money. He clearly informs me of my options and will be straight up if he feels I am waisting my money or time. He has actually stood in front of me and calculated the best way I could get the services I needed and get them in a way it would save me money. I admire Dr. DeCent's old time values. His staff makes his clinic a full service environment, I would recommend to everyone. Give them a call, you will not be disappointed

5
★★★★★

I started using this Vet only because one of the Vet Techs, Darlene, had began working there. Darlene had previously worked in another Vet Clinic I used and when she left, I realized that the only good thing about that clinic was Darlene! She is truly amazing with animals and should have been a Veterinarian. After my first visit, I was very excited to find that I not only had Darlene's knowledge and skills, but I also found Dr. DeCent. I consider Custer Rd the best Vet Clinic I have ever used, and as a breeder, I have used my share. Dr. DeCent is very skilled, he is not in this business for just the money. He clearly informs me of my options and will be straight up if he feels I am waisting my money or time. He has actually stood in front of me and calculated the best way I could get the services I needed and get them in a way it would save me money. I admire Dr. DeCent's old time values. His staff makes his clinic a full service environment, I would recommend to everyone. Give them a call, you will not be disappointed

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.

Dr. DeCent and his staff are great! Dr. DeCent spends a great deal of time asking questions and talking to you during your pet's visit. He really cares about your animal and that shines through. We have had a couple of bad experiences elsewhere where my dog (a Basenji) wasn't really understood and the vet's reactions made my dog nervous. We don't have that problem at the Custer Road Vet Clinic. I would highly recommend taking your pet there!

5
★★★★★

Dr. DeCent and his staff are great! Dr. DeCent spends a great deal of time asking questions and talking to you during your pet's visit. He really cares about your animal and that shines through. We have had a couple of bad experiences elsewhere where my dog (a Basenji) wasn't really understood and the vet's reactions made my dog nervous. We don't have that problem at the Custer Road Vet Clinic. I would highly recommend taking your pet there!

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.

This clinic is not always able to give exact pricing on ANY surgery due to the fact there may be complications or the pet may weigh more or less than expected. They can give you a pretty close estimate though. This is a one doctor practice so sometimes the wait is longer than expected.HE IS ONLY ONE MAN! For the quality of care you recieve it is worth the wait in a non emergency. Also they prices and openings for the humane collalition are alot cheaper and you can get in faster because they run your pet through an assembly line doing a numerous amount for surgeries and vaccines per day. The humane collalition is NOT a full service hospital.

4
★★★★☆

This clinic is not always able to give exact pricing on ANY surgery due to the fact there may be complications or the pet may weigh more or less than expected. They can give you a pretty close estimate though. This is a one doctor practice so sometimes the wait is longer than expected.HE IS ONLY ONE MAN! For the quality of care you recieve it is worth the wait in a non emergency. Also they prices and openings for the humane collalition are alot cheaper and you can get in faster because they run your pet through an assembly line doing a numerous amount for surgeries and vaccines per day. The humane collalition is NOT a full service hospital.

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1 out of 2 people found this review helpful.

.

We have been taking our pets to Dr. DeCent for ten years now. They board our dog, squeezing her in on short notice as well. Dr. DeCent is straight up and honest, full of knowledge and compassion. He gives good advice for home care. He won't push for uneccessary treatment. I love his anecdotes and personal experiences. There is nothing negative about this clinic.

5
★★★★★

We have been taking our pets to Dr. DeCent for ten years now. They board our dog, squeezing her in on short notice as well. Dr. DeCent is straight up and honest, full of knowledge and compassion. He gives good advice for home care. He won't push for uneccessary treatment. I love his anecdotes and personal experiences. There is nothing negative about this clinic.

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.

I've been taking my cats to Ray's Custer Road hospital for 8 years now.

Dr. Decent (pronounced dee-scent) has the experience you want combined with a kind, gentle manner and no-nonsense, candid relationship with his customers.

Lately (I am writing this in 2008) they have been getting more and more customers, so the wait time is increasing a little, but it's worth it for the level of care they provide.

If somethnig is not necessary or perhaps "iffy" they will tell you so. You won't wind up paying money for unnecessary procedures unless you insist they be performed.

Honest and reliable; if they ever close the business I will feel a great loss- Highly recommended.

5
★★★★★

I've been taking my cats to Ray's Custer Road hospital for 8 years now.

Dr. Decent (pronounced dee-scent) has the experience you want combined with a kind, gentle manner and no-nonsense, candid relationship with his customers.

Lately (I am writing this in 2008) they have been getting more and more customers, so the wait time is increasing a little, but it's worth it for the level of care they provide.

If somethnig is not necessary or perhaps "iffy" they will tell you so. You won't wind up paying money for unnecessary procedures unless you insist they be performed.

Honest and reliable; if they ever close the business I will feel a great loss- Highly recommended.

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1 out of 1 people found this review helpful.

.

Very reasonable rates with great care for your animal. Dr. answers all of your questions and listens to all your concerns. Gives advice and suggestions to help at home. Very clean. Well taken care of even though the building looks old.

5
★★★★★

Very reasonable rates with great care for your animal. Dr. answers all of your questions and listens to all your concerns. Gives advice and suggestions to help at home. Very clean. Well taken care of even though the building looks old.

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1 out of 1 people found this review helpful.

.

After calling every vet in the phone book to find prices for a hip surgery that my puppy desperately needed I decided on Custer RD. vet. They where fantastic. They where very caring and gentle with my pet, not to mention, the cheapest. My dog was very comfortable there. I would highly recommend them for your pet care needs.

5
★★★★★

After calling every vet in the phone book to find prices for a hip surgery that my puppy desperately needed I decided on Custer RD. vet. They where fantastic. They where very caring and gentle with my pet, not to mention, the cheapest. My dog was very comfortable there. I would highly recommend them for your pet care needs.

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1 out of 1 people found this review helpful.

.

I was looking forward to a good experience at this vet clinic, however I had the opposite. They couldn't get her in right away but assured me of the price. I was hesitant but cancelled my other appointment and decided to go there since the prices were close and they were closer to home. Things were hectic the morning we dropped her off and signed the paper work, and i didn't catch that the price had changed from what they quoted me, until I came back to pay for it. They said sorry too late I should have read the writing, but even if I had read it my dog would have waited another week to get in somewhere else again... and who is going to do that! If you call at the beginning of the week one would expect a straight answer, but apparently that doesn't happen here. Anyway we were not impressed and really wish we had gone elsewhere, the other place was further away but cheaper, honest, and they would have gotten her in 4 days sooner. In tacoma i would recommend the coalition humane for spay and neuters. There web address is www.coalitionhumane.org! Good Luck!

1
★☆☆☆☆

I was looking forward to a good experience at this vet clinic, however I had the opposite. They couldn't get her in right away but assured me of the price. I was hesitant but cancelled my other appointment and decided to go there since the prices were close and they were closer to home. Things were hectic the morning we dropped her off and signed the paper work, and i didn't catch that the price had changed from what they quoted me, until I came back to pay for it. They said sorry too late I should have read the writing, but even if I had read it my dog would have waited another week to get in somewhere else again... and who is going to do that! If you call at the beginning of the week one would expect a straight answer, but apparently that doesn't happen here. Anyway we were not impressed and really wish we had gone elsewhere, the other place was further away but cheaper, honest, and they would have gotten her in 4 days sooner. In tacoma i would recommend the coalition humane for spay and neuters. There web address is www.coalitionhumane.org! Good Luck!

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0 out of 2 people found this review helpful.

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