Maid In The NW Office & House Cleaning Services~Bellevue

★★★☆☆
  • 4957 Lakemont Blvd SE # C4-240

    Bellevue, WA 98006

    Map & Directions
  • 425-455-0655

About Maid In The NW Office & House Cleaning Services~Bellevue

Categories
Hours
Scheduling Mon- Fri 8 - 4 Doing All Types of Cleaning 7 Days A Week

Personal Services

Personal Services
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3.0 5
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My house hasn't looked this good in a long time. I am very happy with the cleaning and the service. The cleaner did a very good job. I will use them again.

4
★★★★☆

My house hasn't looked this good in a long time. I am very happy with the cleaning and the service. The cleaner did a very good job. I will use them again.

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What a great job. My home is so clean. I'm so pleased that I'm having them come and clean every other week now. My cleaner is nice, reliable and does a great job.

4
★★★★☆

What a great job. My home is so clean. I'm so pleased that I'm having them come and clean every other week now. My cleaner is nice, reliable and does a great job.

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I recently used Maid In The Northwest for a one time detailed cleaning. The office staff were very professional and helpful in setting up my cleaning. The cleaner they sent was also professional and very pleasant. When I got home, my house was so clean and fresh smelling. Everything I asked to have done , was done. I most certainly would use this company again for my cleaning needs. Highly recommended.

4
★★★★☆

I recently used Maid In The Northwest for a one time detailed cleaning. The office staff were very professional and helpful in setting up my cleaning. The cleaner they sent was also professional and very pleasant. When I got home, my house was so clean and fresh smelling. Everything I asked to have done , was done. I most certainly would use this company again for my cleaning needs. Highly recommended.

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We hired Maid in the NW after our regular housecleaner was sick. We discussed our house size and needs over the phone and she said she would send a team of two. Quoted $36/hr, which ended up being PER PERSON. At 5pm when I arrived home, cleaners stated that "they had to go" and "there was no way they could finish the job." They had cleaned one floor out of the three in the house (we told the owner it was a large, 3500 sf house). They broke a glass (no big deal) and indicated that we could just call up and the owner would take it off our bill. We didn't receive any sort of bill, and then received a charge for $273 on our card. When we called the owner to discuss, we were told that we hadn't contacted them soon enough (8 days after the charge). She billed more hours then they worked, charged $39 per hour per person, and made no accomodation for the fact that they didn't even finish the job. She said we would have to go buy another glass (purchased from a specialty store not near our house) and send her the reciept before she would credit the cost. TERRIBLE customer service and overpriced, poor cleaning. Do not use.

1
★☆☆☆☆

We hired Maid in the NW after our regular housecleaner was sick. We discussed our house size and needs over the phone and she said she would send a team of two. Quoted $36/hr, which ended up being PER PERSON. At 5pm when I arrived home, cleaners stated that "they had to go" and "there was no way they could finish the job." They had cleaned one floor out of the three in the house (we told the owner it was a large, 3500 sf house). They broke a glass (no big deal) and indicated that we could just call up and the owner would take it off our bill. We didn't receive any sort of bill, and then received a charge for $273 on our card. When we called the owner to discuss, we were told that we hadn't contacted them soon enough (8 days after the charge). She billed more hours then they worked, charged $39 per hour per person, and made no accomodation for the fact that they didn't even finish the job. She said we would have to go buy another glass (purchased from a specialty store not near our house) and send her the reciept before she would credit the cost. TERRIBLE customer service and overpriced, poor cleaning. Do not use.

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Apparently our one time cleaning inquiry was not important enough to merit a response to an email estimate request. This was disapointing as we were under a tight deadline.

2
★★☆☆☆

Apparently our one time cleaning inquiry was not important enough to merit a response to an email estimate request. This was disapointing as we were under a tight deadline.

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Business Response:

We absolutely respond to every email we receive but have found that sometimes email is unreliable. We have found that sometimes email addresses are put in incorrectly and sometimes it goes into a potential clients junk mail. That is why we ask for (but do not require) a phone number which we do call and let the person who inquired know we have sent them information. They can call us back if it was not received. Not all people are willing to give us their phone number so this is not always an answer. We would NEVER not respond to an inquiry that we received.

Message from Maid In The NW Office & House Cleaning Services~Bellevue

Maid in the Northwest House Cleaning Service has been cleaning homes and making them spotless since 1987. We are a local women-owned company providing unparalleled home and office cleaning services throughout the Seattle, Eastside, Everett and Tacoma areas. Whether you are moving in, moving out, need a one-time cleaning or a regularly scheduled weekly or every other (bi-weekly) cleaning for your home or office, we can meet your cleaning needs.



It is the goal of Maid in the Northwest House Cleaning Service to build a dependable and loyal relationship between cleaner and client. To do that we send the same cleaner(s) for each regular home and office cleaning, and we pay for an independent criminal background check on all of our cleaners. We believe this improves the quality of the cleaning by building a relationship between the cleaner and client of trust and loyalty.



If you are in need of professional, quality cleaning service for your home or office do not hesitate to call Maid in the Northwest Cleaning Service, as they have been providing professional house cleaning services in the greater Seattle area for over 20 years.



Weβ??ll design the perfect cleaning schedule to meet your needs and we clean seven days a week. Give us a call today. We answer the phone M β?? F 8-4 and would love to answer your questions.

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