Next To Nature

★★★☆☆
  • 550 Main StSte A

    Edmonds, WA 98020

    Map & Directions
  • 425-778-0292

About Next To Nature

Hours
Mon - Fri, 9am - 8pm; Sat - Sun, 9am - 6pm

Pets & Animals

Pets & Animals
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3.4 5
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I used to shop there very week. As long as you are giving them money they are great. If you have a problem with a product expect to be treated rudely. Several stores in Seattle and the Eastside have the same products for less money. Next to Nature??s quality of products are inferior to even PetSmarts. My dog almost chocked to death on a toy they sold us. Their staff was unsympathetic and refused to take the toy back. Their staff does not appear to be dog lovers. The staff blamed my dog for their inferior product. The assistant manager stated the manager would call me and of course she never did. I now shop elsewhere. Good luck and really watch your pets with Next to Nature??s toy.

0
★☆☆☆☆

I used to shop there very week. As long as you are giving them money they are great. If you have a problem with a product expect to be treated rudely. Several stores in Seattle and the Eastside have the same products for less money. Next to Nature??s quality of products are inferior to even PetSmarts. My dog almost chocked to death on a toy they sold us. Their staff was unsympathetic and refused to take the toy back. Their staff does not appear to be dog lovers. The staff blamed my dog for their inferior product. The assistant manager stated the manager would call me and of course she never did. I now shop elsewhere. Good luck and really watch your pets with Next to Nature??s toy.

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It's a very nice place to shop for your pet. You can even bring your pet in. Everyone is very helpful and is ready to answer any questions you may have. One of the items i was looking fro was not available, but they were happy to order it for me and called me as soon as it arrived to the store.

5
★★★★★

It's a very nice place to shop for your pet. You can even bring your pet in. Everyone is very helpful and is ready to answer any questions you may have. One of the items i was looking fro was not available, but they were happy to order it for me and called me as soon as it arrived to the store.

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I love this shop. All foods sold there are natural and are the high end of pet food. The prices are a bit higher but they are well worth it. This is not your grocery store pet food. I highly recommend them and they love for your pets to visit right along with you.

5
★★★★★

I love this shop. All foods sold there are natural and are the high end of pet food. The prices are a bit higher but they are well worth it. This is not your grocery store pet food. I highly recommend them and they love for your pets to visit right along with you.

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This store is a great place to shop if you want natural and organic foods for your pet (I think its only dogs and cats, but I have never looked for anything else). They also carry toys, natural treats, and natural remedies. Very friendly staff and animals, and you are welcome to bring your pets.

5
★★★★★

This store is a great place to shop if you want natural and organic foods for your pet (I think its only dogs and cats, but I have never looked for anything else). They also carry toys, natural treats, and natural remedies. Very friendly staff and animals, and you are welcome to bring your pets.

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DO NOT SHOP HERE. They do not care about recommending quality products for your pets, but will instead recommend the products that cost the most amount of money.

I visited the Next to Nature in Edmonds for the purpose of finding a heavy duty toy that my dog would not chew through. I asked one of the ladies at the counter for some recommendations of toys that would withstand a heavy chewing puppy. The toys she pointed out to me where the most expensive toys in the store, but she said they would hold up to the chewing so I thought they would be worth the money. I took them home and within five minutes my dog had chewed through them. I took them back to the store the next day to return them and they said they don?t take returns. These toys are a hazard to our dog and should never have been recommended for dog. The lady who refused to let me return them actually told me that they are normally not recommended for a dog that is a chewer, but then would take no ownership of the fellow employee?s recommendation. I would have accepted the no return policy if someone would have at least acknowledged that I had been given a horrible recommendation and that the employee would be better trained so that some else would not fail victim to the same inadequate service. But I did not get that, so I am recommending that others do not shop here so they don?t have a similar experience to mine.

I also submitted a complaint to the corporate office about two weeks ago and have still received no response.

0
★☆☆☆☆

DO NOT SHOP HERE. They do not care about recommending quality products for your pets, but will instead recommend the products that cost the most amount of money.

I visited the Next to Nature in Edmonds for the purpose of finding a heavy duty toy that my dog would not chew through. I asked one of the ladies at the counter for some recommendations of toys that would withstand a heavy chewing puppy. The toys she pointed out to me where the most expensive toys in the store, but she said they would hold up to the chewing so I thought they would be worth the money. I took them home and within five minutes my dog had chewed through them. I took them back to the store the next day to return them and they said they don?t take returns. These toys are a hazard to our dog and should never have been recommended for dog. The lady who refused to let me return them actually told me that they are normally not recommended for a dog that is a chewer, but then would take no ownership of the fellow employee?s recommendation. I would have accepted the no return policy if someone would have at least acknowledged that I had been given a horrible recommendation and that the employee would be better trained so that some else would not fail victim to the same inadequate service. But I did not get that, so I am recommending that others do not shop here so they don?t have a similar experience to mine.

I also submitted a complaint to the corporate office about two weeks ago and have still received no response.

Pros: Location

Cons: Expensive and poor customer service

 

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