Cherry Valley Family Grocer

★★★★☆

About Cherry Valley Family Grocer

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  • Food Stores
  • Grocery Stores

Food

Food
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3.6 5
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Family Grocer manager very helpful and personable in helping me purchase a Christmas Present for my daughter. I appreciate it very much.

5
★★★★★

Family Grocer manager very helpful and personable in helping me purchase a Christmas Present for my daughter. I appreciate it very much.

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I've been reluctantly shopping at this store for almost 2 years now - ONLY when I can't really make the drive into Redmond. The store has an ok inventory - no major complaints there, but the prices on organic produce is so very high compared to PCC or Whole Foods in Redmond, that I can't explain it other than the retailer doesn't really want to support/promote organic foods. This is very strange given that they are in the valley surrounded by farms striving to produce local, organic food. The customer service I've received at the store, especially from the clerks at the register, was below average as well.
What finally drove me to write this negative review is a recent phone call I made into the store which went like so:
[Me] Hello, I was wondering if you carry [brand name] cookies?
[Store employee] I don't know.
[Me (a little taken back by the lack of help on the other side of the line)] They are usually in a yellow box with red letters...
[Store employee] I really don't know. I don't know everything that we have in the store. You will have to come and look.

This was it, folks! Hoping there will be a decent grocery store in Duvall one day that can afford to actually help its customers over the phone, and in person.

1
★☆☆☆☆

I've been reluctantly shopping at this store for almost 2 years now - ONLY when I can't really make the drive into Redmond. The store has an ok inventory - no major complaints there, but the prices on organic produce is so very high compared to PCC or Whole Foods in Redmond, that I can't explain it other than the retailer doesn't really want to support/promote organic foods. This is very strange given that they are in the valley surrounded by farms striving to produce local, organic food. The customer service I've received at the store, especially from the clerks at the register, was below average as well.
What finally drove me to write this negative review is a recent phone call I made into the store which went like so:
[Me] Hello, I was wondering if you carry [brand name] cookies?
[Store employee] I don't know.
[Me (a little taken back by the lack of help on the other side of the line)] They are usually in a yellow box with red letters...
[Store employee] I really don't know. I don't know everything that we have in the store. You will have to come and look.

This was it, folks! Hoping there will be a decent grocery store in Duvall one day that can afford to actually help its customers over the phone, and in person.

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Best meats and produce in the Snoqualmie Valley...always friendly and willing to go the extra step. What they lack in inventory they make up for in quality as well as customer service.

4
★★★★☆

Best meats and produce in the Snoqualmie Valley...always friendly and willing to go the extra step. What they lack in inventory they make up for in quality as well as customer service.

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A bit light on selection (sometimes out of all Sara Lee bagels, which we are addicted to) but if you ever want to know where the hillshire sausage is, just ask anyone! Friendly, local business, love to support it.

4
★★★★☆

A bit light on selection (sometimes out of all Sara Lee bagels, which we are addicted to) but if you ever want to know where the hillshire sausage is, just ask anyone! Friendly, local business, love to support it.

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Cute little grocer in Duvall! Staff are very friendly. Used my coupons too, which was wonderfull. Food I bought was fresh and they had a great selection, especially for a smaller store!

4
★★★★☆

Cute little grocer in Duvall! Staff are very friendly. Used my coupons too, which was wonderfull. Food I bought was fresh and they had a great selection, especially for a smaller store!

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