Alderwood Shoe Spot

★☆☆☆☆
  • 18700 33rd Ave W Ste C

    Lynnwood, WA 98037

    Cross street: Two Locations at Alderwood Plaza & Inside Everett Mall

    Map & Directions
  • 425-776-0206

About Alderwood Shoe Spot

Hours
Mon-Sat 10am-9pm ; Sun 11am-6pm

Shopping

Shopping
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I was told by the manager Vadam after an employee runied the finish on my "Fry" Boots it was not his problem. They spray painted them and refused to fix them. This Shop is run by Russians and they could care less about customer service. Vadam has his friends that don't speak english answer the phone, they sit on the phone and say sorry no english, sorry no english over and over. The owner Tom Brent at The Everett store Refused to fix my Boots, So I will be taking the to a professional cobbler. Save your self alot of trouble DON'T STOP AT SHOE STOP..Alderwood or Everett Mall they both have the same owner and Don't care about you.

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★☆☆☆☆

I was told by the manager Vadam after an employee runied the finish on my "Fry" Boots it was not his problem. They spray painted them and refused to fix them. This Shop is run by Russians and they could care less about customer service. Vadam has his friends that don't speak english answer the phone, they sit on the phone and say sorry no english, sorry no english over and over. The owner Tom Brent at The Everett store Refused to fix my Boots, So I will be taking the to a professional cobbler. Save your self alot of trouble DON'T STOP AT SHOE STOP..Alderwood or Everett Mall they both have the same owner and Don't care about you.

Pros: worst shoe repair I ever had

Cons: customer service

 

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