Lee Johnson Chevrolet Mazda

★★★★☆
  • 11845 NE 85th St

    Kirkland, WA 98033

    Map & Directions
  • 425-296-7553

4.08 25
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This was by far the best car buying experience ever! I highly recommend Houston for all your car buying needs!

5
★★★★★

This was by far the best car buying experience ever! I highly recommend Houston for all your car buying needs!

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Best Experience I have ever had. I bought alot of cars over the years and always keep them maintained at the dealer as well. I should have writen this review a long time ago. The Kia sales crew is AWESOME, Every time I come into this

3
★★★★★

Best Experience I have ever had. I bought alot of cars over the years and always keep them maintained at the dealer as well. I should have writen this review a long time ago. The Kia sales crew is AWESOME, Every time I come into this

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I would highly recommend the Lee Johnson dealership! I had the most amazing experience. Kenny made my new purchase of a 2013 Kia Sorento so smooth and painless! He was attentive, quick, thorough, and he got me the best deal! I love my new Kia! Best car and best dealership around! I had tried to get a car from another dealership in town and the salesperson was pushy, uninterested in what I was looking for and I decided to not buy from them. Kenny was just the opposite! He was kind, friendly, helpful, gave me many options and the right price to fit my budget! Will recommend everyone to Lee Johnson!

5
★★★★★

I would highly recommend the Lee Johnson dealership! I had the most amazing experience. Kenny made my new purchase of a 2013 Kia Sorento so smooth and painless! He was attentive, quick, thorough, and he got me the best deal! I love my new Kia! Best car and best dealership around! I had tried to get a car from another dealership in town and the salesperson was pushy, uninterested in what I was looking for and I decided to not buy from them. Kenny was just the opposite! He was kind, friendly, helpful, gave me many options and the right price to fit my budget! Will recommend everyone to Lee Johnson!

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Wonderful Experience!!! I bought a used car from them and they were able to give me an amazing deal. I dealt with Brian, who was a very energetic, polite and honest sales man. I gave him a very vague outline of what I was looking for and the price I wanted. He was able to beat my budget and get me a better car than I had wanted. I was pleasantly surprised. Then when I told him I didn't have a ride and would have to pick up the car another time, he followed me home and drove me back to the dealership so I could pick up the car right then! The man in charge of finances was equally helpful in setting me up with a loan and working with me to obtain a warranty that fit my needs. I was very impressed with how knowledgeable and polite the staff were. If you do want to buy a car be sure to ask for Brian.

5
★★★★★

Wonderful Experience!!! I bought a used car from them and they were able to give me an amazing deal. I dealt with Brian, who was a very energetic, polite and honest sales man. I gave him a very vague outline of what I was looking for and the price I wanted. He was able to beat my budget and get me a better car than I had wanted. I was pleasantly surprised. Then when I told him I didn't have a ride and would have to pick up the car another time, he followed me home and drove me back to the dealership so I could pick up the car right then! The man in charge of finances was equally helpful in setting me up with a loan and working with me to obtain a warranty that fit my needs. I was very impressed with how knowledgeable and polite the staff were. If you do want to buy a car be sure to ask for Brian.

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Our experience with this dealer was the worst in the past 20+ years. They were not patient, not friendly at all! They were very pushing, very rude. They offered us a much lower price than the website suggested for our trade in car and

3
★★★★★

Our experience with this dealer was the worst in the past 20+ years. They were not patient, not friendly at all! They were very pushing, very rude. They offered us a much lower price than the website suggested for our trade in car and

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Had I wonderful experience working with Brian Elich at Lee Johnson of Kirkland. Took him 15 minutes to put me into the car, that best suited all my needs. Was very impressed with his enthusiasm and knowledge of everything cars, important characteristics to have if you are going to be selling them. Will be returning in the future, for my husbands replacement car, and will seek out Brian for his outstanding customer service, no problem giving this excellent salesperson a 5 star rating. Also... I love my free car wash pass (for life) perk, was the icing on the cake!!! I am thrilled to now be a part of the GM Family!!!!

5
★★★★★

Had I wonderful experience working with Brian Elich at Lee Johnson of Kirkland. Took him 15 minutes to put me into the car, that best suited all my needs. Was very impressed with his enthusiasm and knowledge of everything cars, important characteristics to have if you are going to be selling them. Will be returning in the future, for my husbands replacement car, and will seek out Brian for his outstanding customer service, no problem giving this excellent salesperson a 5 star rating. Also... I love my free car wash pass (for life) perk, was the icing on the cake!!! I am thrilled to now be a part of the GM Family!!!!

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Due to an auto accident that was not my fault we were suddenly in the market for a new car. My wife and I decided that we were going to look at either a Ford Focus or a Chevy Aveo. At Lee Johnson when we looked at the Aveo we decided that we didn't like it so we looked at the Cruze instead. Our salesman, Brian Elich let us test drive one and we liked it. We had already decided that we would not be buying a car that day and that we were going to be looking at other dealers to see what other deals we could get. While at the dealership, Brian told us that they had another Cruze that was their weekend special that didn't have some of the options that the one that we test drove had so was cheaper. There was no pressure to buy at that moment like there was at other dealerships that we visited that day. After visiting other dealerships we decided that we wanted to buy the Cruze that was on special. We called Brian and let him know that and he said that the car was still there. We told him that we would be there the next day to buy it. When we got there the next day, Brian told us that after he left for the day, another dealership in the Lee Johnson family had come and gotten the car and sold. He then worked with the manager of the dealership and got us the car that we test drove the previous day at the same discount as the weekend special. We left with a new car. We had used the dealership before for maintenance on our Saturn Relay after Saturn went out of business and were pleased with the service we got which is why we went to them for a new car. We would use this dealership again. They are a big lot and have a lot to choose from and as I said before there was no pressure to buy on the first visit.

5
★★★★★

Due to an auto accident that was not my fault we were suddenly in the market for a new car. My wife and I decided that we were going to look at either a Ford Focus or a Chevy Aveo. At Lee Johnson when we looked at the Aveo we decided that we didn't like it so we looked at the Cruze instead. Our salesman, Brian Elich let us test drive one and we liked it. We had already decided that we would not be buying a car that day and that we were going to be looking at other dealers to see what other deals we could get. While at the dealership, Brian told us that they had another Cruze that was their weekend special that didn't have some of the options that the one that we test drove had so was cheaper. There was no pressure to buy at that moment like there was at other dealerships that we visited that day. After visiting other dealerships we decided that we wanted to buy the Cruze that was on special. We called Brian and let him know that and he said that the car was still there. We told him that we would be there the next day to buy it. When we got there the next day, Brian told us that after he left for the day, another dealership in the Lee Johnson family had come and gotten the car and sold. He then worked with the manager of the dealership and got us the car that we test drove the previous day at the same discount as the weekend special. We left with a new car. We had used the dealership before for maintenance on our Saturn Relay after Saturn went out of business and were pleased with the service we got which is why we went to them for a new car. We would use this dealership again. They are a big lot and have a lot to choose from and as I said before there was no pressure to buy on the first visit.

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Worst sales experience of my life at Lee Johnson Mazada. One of the initial salesman was good to talk to, but when the other person who dealt with the final negotiation was horrible, was rude and didn't had sense to talk to ladies. No

3
★★★★★

Worst sales experience of my life at Lee Johnson Mazada. One of the initial salesman was good to talk to, but when the other person who dealt with the final negotiation was horrible, was rude and didn't had sense to talk to ladies. No

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As a first time vehicle buyer I was not sure what to expect. Had a great experience buying a new Chevy. Everyone is open, down to earth and relaxed. I didn't feel any pressure throughout the day. Brian spent the entire day (literally 11AM - 7PM) test driving vehicles. I would definitely go back to Lee Johnson. Thanks Brian Elich

5
★★★★★

As a first time vehicle buyer I was not sure what to expect. Had a great experience buying a new Chevy. Everyone is open, down to earth and relaxed. I didn't feel any pressure throughout the day. Brian spent the entire day (literally 11AM - 7PM) test driving vehicles. I would definitely go back to Lee Johnson. Thanks Brian Elich

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The service dept here is absolutely ridiculous!!\r
WARNING: DO NOT TAKE YOUR CAR HERE!\r
They quoted me 1 wk to take care of my car and it's been over 1 month with no estimated finish time in sight! They are completely incompetent and do

3
★★★★★

The service dept here is absolutely ridiculous!!\r
WARNING: DO NOT TAKE YOUR CAR HERE!\r
They quoted me 1 wk to take care of my car and it's been over 1 month with no estimated finish time in sight! They are completely incompetent and do

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They are the WORSE Kia dealer in the Northwest. They play games and are very dishonest about their inventory or price. Do not every go there if you need a Kia.

1
★☆☆☆☆

They are the WORSE Kia dealer in the Northwest. They play games and are very dishonest about their inventory or price. Do not every go there if you need a Kia.

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I purchased my New Kia Forte Koup this past Summer. I received first rate treatment from Brian Walter right off the get go. I am young and dress a little causual. Brian did not pre-judge me and think that I was trying to buy too much

3
★★★★★

I purchased my New Kia Forte Koup this past Summer. I received first rate treatment from Brian Walter right off the get go. I am young and dress a little causual. Brian did not pre-judge me and think that I was trying to buy too much

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We bought our 2011 Kia Soul here and the customer service couldn't have been better. Due to work schedules we always ended up coming into the dealership at night and yet none of the salesmen we talked with seemed unhappy or tired. The worked with us over the phone, through emails, and finally in person to get us the best price available and were always respectful and treated us well. They are very knowledgeable and we will definitely recommend them to all our friends! Thanks Don, Brian, and Payman!

5
★★★★★

We bought our 2011 Kia Soul here and the customer service couldn't have been better. Due to work schedules we always ended up coming into the dealership at night and yet none of the salesmen we talked with seemed unhappy or tired. The worked with us over the phone, through emails, and finally in person to get us the best price available and were always respectful and treated us well. They are very knowledgeable and we will definitely recommend them to all our friends! Thanks Don, Brian, and Payman!

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Took my mazda 3 in for service last week and there were some new faces there and wow what a difference they treated me with so much respect and listened to my issues with my car got a shuttle ride by bruce real nice guy and fun to talk to

3
★★★★★

Took my mazda 3 in for service last week and there were some new faces there and wow what a difference they treated me with so much respect and listened to my issues with my car got a shuttle ride by bruce real nice guy and fun to talk to

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The service dept just keep ripping off customers like there' s no law......I think the service manager should be fired. This dealership disgraced the name MADZA. Do not buy any cars from them or even thinking about taking your cars to service or you will be very very sorry!!!!!!

0
★☆☆☆☆

The service dept just keep ripping off customers like there' s no law......I think the service manager should be fired. This dealership disgraced the name MADZA. Do not buy any cars from them or even thinking about taking your cars to service or you will be very very sorry!!!!!!

Pros: They will make you think you are welcome and rip you off bad

Cons: F*CK the service dept.......

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At first they make you feel welcome and are super nice. As soon as it comes to financing they are rude and full of bs like most other salesmen.
Telling you things like "were not making any money on you" and " it's a great car", bla,bla,bla....
Made a deal on 4/1/10 came back the next day and everything changed not in my favor.
They will not be getting my money.

0
★☆☆☆☆

At first they make you feel welcome and are super nice. As soon as it comes to financing they are rude and full of bs like most other salesmen.
Telling you things like "were not making any money on you" and " it's a great car", bla,bla,bla....
Made a deal on 4/1/10 came back the next day and everything changed not in my favor.
They will not be getting my money.

Pros: fancy looking place,free bottled water

Cons: they act like they are doing you a favor.

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I purchased a Corvette from Lee Johnson. It was an outstanding vehicle and the sales process was very easy and we were done in a very short time. They didn't argue about small details.

5
★★★★★

I purchased a Corvette from Lee Johnson. It was an outstanding vehicle and the sales process was very easy and we were done in a very short time. They didn't argue about small details.

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I had a particularly bad experience with this dealer's service team.

Besides the issue at hand I ended up talking to the manager who told me things that:

"That's not the way it works here", refering to the fact they aknowledge their mistake, but I'd have to pay for it anyway.

"I see what you are telling me, but I'll go with what the computer says", refering to something some employee mistyped there, and basically acusing me of lying.

And finally when I told him that I'll never go back again, he said "I don't know why you are telling me that, now I don't have any reason to help you"

Definetelly the worst customer service I've seen in many years.

0
★☆☆☆☆

I had a particularly bad experience with this dealer's service team.

Besides the issue at hand I ended up talking to the manager who told me things that:

"That's not the way it works here", refering to the fact they aknowledge their mistake, but I'd have to pay for it anyway.

"I see what you are telling me, but I'll go with what the computer says", refering to something some employee mistyped there, and basically acusing me of lying.

And finally when I told him that I'll never go back again, he said "I don't know why you are telling me that, now I don't have any reason to help you"

Definetelly the worst customer service I've seen in many years.

Pros: Good facilities, hours and technicians.

Cons: They don't know what customer service is.

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If you buy a car from this dealership and you lose your job, they don't care. They will threaten you by saying that they will come to your house to check you garage to see if you purchased another car, try to sell you another car even though you have no funds to pay for it, tell you that you must pick up your car even though you don't have insurance, and state that they can either be the friendliest or meanest people to deal with. If this is the business practice of a company, especially in these economic times where people are joining the unemployment line on a daily basis, I don't want to know what it's like when the times are good.

0
★☆☆☆☆

If you buy a car from this dealership and you lose your job, they don't care. They will threaten you by saying that they will come to your house to check you garage to see if you purchased another car, try to sell you another car even though you have no funds to pay for it, tell you that you must pick up your car even though you don't have insurance, and state that they can either be the friendliest or meanest people to deal with. If this is the business practice of a company, especially in these economic times where people are joining the unemployment line on a daily basis, I don't want to know what it's like when the times are good.

Pros: Free car washes, easy to find location, loaner car if your car is in the shop

Cons: unfriendly sales associates, don't return phone calls, make threats that they will show up at your house to check up on you

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a 2004 chevy four by.. GREAT truck..easy transaction..low key sales..easy to deal with! I bought a truck elsewhere.. not as simple to get done..And not nearly as quick!

4
★★★★☆

a 2004 chevy four by.. GREAT truck..easy transaction..low key sales..easy to deal with! I bought a truck elsewhere.. not as simple to get done..And not nearly as quick!

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Lee Johnson has a great sales team. Went there to look at a truck I saw on line. Salesman was very low key and answered all my questions. Had to come back later to test drive. They even stayed late to get all my paperwork in order

5
★★★★★

Lee Johnson has a great sales team. Went there to look at a truck I saw on line. Salesman was very low key and answered all my questions. Had to come back later to test drive. They even stayed late to get all my paperwork in order

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Buying experience was great (5 stars), but we have had nothing but trouble and delays with repair work. The free service loaner they advertise is almost impossible to get. They don't follow up. They loose messages. Poor communication and organization leads to some of the worst customer service we have ever experienced. To me it's all about the after the sale experience and that is zero stars.

1
★☆☆☆☆

Buying experience was great (5 stars), but we have had nothing but trouble and delays with repair work. The free service loaner they advertise is almost impossible to get. They don't follow up. They loose messages. Poor communication and organization leads to some of the worst customer service we have ever experienced. To me it's all about the after the sale experience and that is zero stars.

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I bought a two year old vehicle from this dealership and it was in the shop seven times the first year of ownership. The shop techs were dismissive, one even had me bring in my vehicle half an hour before they opened for service, just to make me wait when I expressed my displeasure at the lack of a promised loaner car. Phone calls were slow to be returned and the dealership left me by the side of the road broken down 10 miles from their location the afternoon I picked up the vehicle from being serviced. One manager said someone was on their way out to help me and then left for the day. When I called back looking for the missing help nobody knew anything about my situation. I will not buy a vehicle from this dealership again.

PROS: Long term presence in community
CONS: Complete lack of customer service

1
★☆☆☆☆

I bought a two year old vehicle from this dealership and it was in the shop seven times the first year of ownership. The shop techs were dismissive, one even had me bring in my vehicle half an hour before they opened for service, just to make me wait when I expressed my displeasure at the lack of a promised loaner car. Phone calls were slow to be returned and the dealership left me by the side of the road broken down 10 miles from their location the afternoon I picked up the vehicle from being serviced. One manager said someone was on their way out to help me and then left for the day. When I called back looking for the missing help nobody knew anything about my situation. I will not buy a vehicle from this dealership again.

PROS: Long term presence in community
CONS: Complete lack of customer service

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Lee Johnson Chevrolet Mazda has great customer service and you don't feel like you're being scammed. They actively participate in the community and have always supported different organizations.

5
★★★★★

Lee Johnson Chevrolet Mazda has great customer service and you don't feel like you're being scammed. They actively participate in the community and have always supported different organizations.

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0 out of 1 people found this review helpful.

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In the past, I had some negative comments about Mazda dealerships in Western WA, but Lee Johnson Mazda was different. It was a pleasure buying a car there. My sales person was not only knowledgeable and professional, but also funny and we were laughing the whole time. Negotiation went so smooth and well too.

2
★★★★★

In the past, I had some negative comments about Mazda dealerships in Western WA, but Lee Johnson Mazda was different. It was a pleasure buying a car there. My sales person was not only knowledgeable and professional, but also funny and we were laughing the whole time. Negotiation went so smooth and well too.

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