Puget Sound Alignment

★★★★☆

About Puget Sound Alignment

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Automotive

Automotive
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George's Garage

21-2 Martha Ln Gaylordsville, CT

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New Milford Volkswagen Inc

469 Litchfield Rd New Milford, CT

3.75 4
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I brought my vehicle in for new brakes and when I picked it up I was told that I had new brakes all around and my rotors turned and bearings repacked. The truth of the matter was, they threw new pads on, didn't turn my rotors and my car is now at another shop costing 600 for new rotors!
I would not recommend going here unless you have alot of money to throw away!

1
★☆☆☆☆

I brought my vehicle in for new brakes and when I picked it up I was told that I had new brakes all around and my rotors turned and bearings repacked. The truth of the matter was, they threw new pads on, didn't turn my rotors and my car is now at another shop costing 600 for new rotors!
I would not recommend going here unless you have alot of money to throw away!

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Our car slid on an icy road into a curb. Another shop got the car driveable again, but couldn't fix a front-end clunk. After 3 visits, I gave up on them and sought a specialist: Puget Sound Alignment (24441 Pacific Highway S, Kent). During a ten minute test drive PSA's Mark the Mechanic (and owner?) diagnosed the problem that had eluded the other shop. Then he took an air wrench, went underneath the front end, and two minutes later said, " That should fix it. No charge." Incredible. I was desparate for a fix, and he knew it. Yet, he didn't do any unnecessary parts or labor. He will have all my suspension work in the future. I've already made an appointment for next week for some routine work.

The shop itself is a relic of the 1950's, but is nonetheless a gem. My highest recommendation. (I'll be placing this review wherever I can.)

5
★★★★★

Our car slid on an icy road into a curb. Another shop got the car driveable again, but couldn't fix a front-end clunk. After 3 visits, I gave up on them and sought a specialist: Puget Sound Alignment (24441 Pacific Highway S, Kent). During a ten minute test drive PSA's Mark the Mechanic (and owner?) diagnosed the problem that had eluded the other shop. Then he took an air wrench, went underneath the front end, and two minutes later said, " That should fix it. No charge." Incredible. I was desparate for a fix, and he knew it. Yet, he didn't do any unnecessary parts or labor. He will have all my suspension work in the future. I've already made an appointment for next week for some routine work.

The shop itself is a relic of the 1950's, but is nonetheless a gem. My highest recommendation. (I'll be placing this review wherever I can.)

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When my tires started to wearing on the inside I went in and they did a diagnostice check on my vehicle and made an appointment to do the work. They finished when promised within the quoted estimate. I was very pleased with the work they did.

4
★★★★☆

When my tires started to wearing on the inside I went in and they did a diagnostice check on my vehicle and made an appointment to do the work. They finished when promised within the quoted estimate. I was very pleased with the work they did.

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The two owners are also the ones who work on your vehicle. They have the best equipment I've seen in a full service suspension, braking, and alignment shop. I take all vehicles that I restore to them for new suspension. Additionally, I've taken my Transport vehicle and Track car to them with nothing short of excellent results everytime. I highly recommend them for all suspension, alignment and braking needs. The owners are honest, friendly, and will never recommend unnecessary repairs or jack you around. These guys have years of experience and training. They make Les Schwab and others look like High-schoolers in a shop class. They have impressed Me continually. I highly recommend them.

5
★★★★★

The two owners are also the ones who work on your vehicle. They have the best equipment I've seen in a full service suspension, braking, and alignment shop. I take all vehicles that I restore to them for new suspension. Additionally, I've taken my Transport vehicle and Track car to them with nothing short of excellent results everytime. I highly recommend them for all suspension, alignment and braking needs. The owners are honest, friendly, and will never recommend unnecessary repairs or jack you around. These guys have years of experience and training. They make Les Schwab and others look like High-schoolers in a shop class. They have impressed Me continually. I highly recommend them.

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