Pinnacle Sonata

★☆☆☆☆
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  • 23940 40th Drive Se

    Bothell, WA 98021

    Map & Directions
  • 877-356-8916

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Do not live here. Shoddy construction + high rental rates + poor customer service + dishonest business practices = the worst place to live in Bothell. We have lived in Pinnacle Sonata for years, learn from our experience.

Shoddy construction. Our floors are uneven and they sqeak when we walk on them. The floors are so uneven that we had to attach our bookshelves to the walls to prevent them from falling over. We have 9 windows in our apartment. Only 3 windows open (one of those being the sliding glass door). This lack of fresh air causes a very hot apartment during the summer.

Poor customer service. Office staff are combative and argumenative when we call with questions or concerns. Pinnacle Sonata does not follow state law requirements by giving tenants 48 hour notice prior to entrance. We receive letters on your door less than 12 hours prior to entrance.

Dishonest business practices. At our last renewal management quoted a price $150.00 more than price listed on their website. They would have gladly overcharged us more. When our fire alarm went off last year and firemen checked the fire alarm system in our attic I was shocked to find out that our system was 2 years expired! There are always cars parked along the roads due to the lack of parking. This causes unsafe driving conditions. Pinnacle Sonatas solution to this was adding speedbumps. Which only caused more traffic issues.

Pinnacle Sonata does not care about the safety and happiness of their tenants. For $1630.00 a month we should get both. Learn from our experience, DO NOT LIVE HERE

1
★☆☆☆☆

Do not live here. Shoddy construction + high rental rates + poor customer service + dishonest business practices = the worst place to live in Bothell. We have lived in Pinnacle Sonata for years, learn from our experience.

Shoddy construction. Our floors are uneven and they sqeak when we walk on them. The floors are so uneven that we had to attach our bookshelves to the walls to prevent them from falling over. We have 9 windows in our apartment. Only 3 windows open (one of those being the sliding glass door). This lack of fresh air causes a very hot apartment during the summer.

Poor customer service. Office staff are combative and argumenative when we call with questions or concerns. Pinnacle Sonata does not follow state law requirements by giving tenants 48 hour notice prior to entrance. We receive letters on your door less than 12 hours prior to entrance.

Dishonest business practices. At our last renewal management quoted a price $150.00 more than price listed on their website. They would have gladly overcharged us more. When our fire alarm went off last year and firemen checked the fire alarm system in our attic I was shocked to find out that our system was 2 years expired! There are always cars parked along the roads due to the lack of parking. This causes unsafe driving conditions. Pinnacle Sonatas solution to this was adding speedbumps. Which only caused more traffic issues.

Pinnacle Sonata does not care about the safety and happiness of their tenants. For $1630.00 a month we should get both. Learn from our experience, DO NOT LIVE HERE

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