Hastings Entertainment

★★★☆☆
  • 15312 E Sprague Ave

    Spokane Valley, WA 99037

    Map & Directions
  • 509-924-0667

About Hastings Entertainment

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3.0 2
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Sold back my books and got credit.

2
★★★★★

Sold back my books and got credit.

Pros: Good atmisphere

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I have a huge dvd collection and sometimes i find that some of them aren't being watched more than the one time when i first purchased them. I wanted to trade in my Battlestar Galactica full series dvd set. The set retails for $100 so i thought that my trade in value might be fair. I called the store before driving out and the girl on the phone assured me that it was worth between $40-$60 depending on the condition of the dvds. So i drove all the way out to the valley which is a long drive for me. The customer service rep at the store scanned the dvd and said it was worth $12 in trade in value(i didn't waste my time asking the cash value). I informed the person of the phone call i made earlier and he said that it was a new girl in training. I'll never do business with them again.

PROS: If you live close by and there's no other video stores open.
CONS: Letting untrained persons answer phone calls & not honoring a price quote.

1
★☆☆☆☆

I have a huge dvd collection and sometimes i find that some of them aren't being watched more than the one time when i first purchased them. I wanted to trade in my Battlestar Galactica full series dvd set. The set retails for $100 so i thought that my trade in value might be fair. I called the store before driving out and the girl on the phone assured me that it was worth between $40-$60 depending on the condition of the dvds. So i drove all the way out to the valley which is a long drive for me. The customer service rep at the store scanned the dvd and said it was worth $12 in trade in value(i didn't waste my time asking the cash value). I informed the person of the phone call i made earlier and he said that it was a new girl in training. I'll never do business with them again.

PROS: If you live close by and there's no other video stores open.
CONS: Letting untrained persons answer phone calls & not honoring a price quote.

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