Great Floors

★☆☆☆☆
  • 5501 196th St SW

    Lynnwood, WA 98036

    Map & Directions
  • 425-771-1477

About Great Floors

Details
Hours
Mon-Fri 9am-5pm, Sat 11am-5pm

Home & Garden

Home & Garden
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Got a the wrong product (Shaw agreed to compensate), store manger tried to overestimate and charge for 20 yds. of carpeting.
Was charged $28.50/yd for carpeting that could be purchased elswhere for $18.50/yd (learned later). Was charged $730 for installation which was subcontracted to illegal aliens, who were paid a total of $98. Never again!!!

1
★☆☆☆☆

Got a the wrong product (Shaw agreed to compensate), store manger tried to overestimate and charge for 20 yds. of carpeting.
Was charged $28.50/yd for carpeting that could be purchased elswhere for $18.50/yd (learned later). Was charged $730 for installation which was subcontracted to illegal aliens, who were paid a total of $98. Never again!!!

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My experience with this company was a nightmare! The installer never showed up after starting the job, he made up excuses for not showing up and come to find out he had a gambling problem and was going to the casino instead of to work. The second installer put white grout in a floor that was already half grouted with blue grout. It was a nightmare to get them to deal with the problem.

0
★☆☆☆☆

My experience with this company was a nightmare! The installer never showed up after starting the job, he made up excuses for not showing up and come to find out he had a gambling problem and was going to the casino instead of to work. The second installer put white grout in a floor that was already half grouted with blue grout. It was a nightmare to get them to deal with the problem.

Pros: None

Cons: Poor customer service, manager would not return calls

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