Phil Smart Mercedes-Benz Center

★★★★☆
New, Used, Leasing Options, Parts & Service. Seattle's Exclusive Mercedes Benz Dealer Since 1959.
  • 600 E Pike St

    Seattle, WA 98122

    Map & Directions
  • 206-324-5959

About Phil Smart Mercedes-Benz Center

Hours
Mon 09:00 AM-06:00 PM;Tue 09:00 AM-06:00 PM;Wed 09:00 AM-06:00 PM;Thu 09:00 AM-06:00 PM;Fri 09:00 AM-06:00 PM;Sat 09:00 AM-06:00 PM;Sun 12:00 PM-05:00 PM

Automotive

Automotive
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3.5 4
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.

Avoid due to new ownership ... very, very poor customer service. This is no longer Phil Smart Mercedes Benz. New owner. They do not care about customers. Expanding at cost of customer relations. Horrible experience. \r

3
★★★★★

Avoid due to new ownership ... very, very poor customer service. This is no longer Phil Smart Mercedes Benz. New owner. They do not care about customers. Expanding at cost of customer relations. Horrible experience. \r

.

That is what my truck said after being here. She was very pleased to be serviced here. She was clean and felt new to me after she returned from this place. It was a nice to a change of oil from someone different. They do a awesome job when you need a little tune-up for your favorite car.

PROS: My car was happy
CONS: It was sorta smelly

4
★★★★☆

That is what my truck said after being here. She was very pleased to be serviced here. She was clean and felt new to me after she returned from this place. It was a nice to a change of oil from someone different. They do a awesome job when you need a little tune-up for your favorite car.

PROS: My car was happy
CONS: It was sorta smelly

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.

I had an old datsun b210 and it wouldn't start so i had my service tow the car to the closest shop which was here. They charged me 60 bucks to do a diagnosic and it took them a few hours which was outragous. Finally they said i needed a tune up that would cost about 200 bucks so after questioning them it turned out that my spark plug cables were bad. I went down to shucks and bought new ones for under 20 dollars. Hooked them up in their parking lot and drove away after a few choice words were said in their direction.

PROS: scam
CONS: scammers

2
★★☆☆☆

I had an old datsun b210 and it wouldn't start so i had my service tow the car to the closest shop which was here. They charged me 60 bucks to do a diagnosic and it took them a few hours which was outragous. Finally they said i needed a tune up that would cost about 200 bucks so after questioning them it turned out that my spark plug cables were bad. I went down to shucks and bought new ones for under 20 dollars. Hooked them up in their parking lot and drove away after a few choice words were said in their direction.

PROS: scam
CONS: scammers

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.

You would think when you purchased a Mercedes you would get premium service even if you didn't buy it at the local dealership. Not so, while they'll service your car (especially if it's under warranty), they'll do it begrudgingly, reminding you the entire time that you didn't buy from them. Avoid Mercedes, there are other luxury cars out there without the constant need for repair, and especially avoid Phil Smart and their snobbish attitude.

PROS: Free shuttle when your car is in service
CONS: Attitude, price

2
★★☆☆☆

You would think when you purchased a Mercedes you would get premium service even if you didn't buy it at the local dealership. Not so, while they'll service your car (especially if it's under warranty), they'll do it begrudgingly, reminding you the entire time that you didn't buy from them. Avoid Mercedes, there are other luxury cars out there without the constant need for repair, and especially avoid Phil Smart and their snobbish attitude.

PROS: Free shuttle when your car is in service
CONS: Attitude, price

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Message from Phil Smart Mercedes-Benz Center

Quality People + Quality Products = The Phil Smart Mercedes-Benz Difference. Visit us and Experience the Difference for Yourself!

 

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