Hollywood Video

★☆☆☆☆
  • 17171 Bothell Wy. N.E.

    Seattle, WA 98155

    Map & Directions
  • 206-365-5809

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If you like terrible service and employees with lip this is the place for you. My friend and I went to this location to rent 2 HDDVDs and were greeted by an arrogant young man sitting on the counter who appeared to be very agitated when we handed him our returns, saying "Uhhh... thanks" in a demeaning tone. After we selected our DVDs and made our way to the check out line, which was fairly long, one of the employees was to busy looking for her "friendship bracelet" to help check out customers. When we did make it to the front of the line the young man who was angry at us earlier was the one checking us out. When he couldn't find my account in the system he started telling me about how he is forced to deal with "a$$hole" customers every day and how we were a couple of "dumb jack asses". My friend and I have both since canceled our memberships.

1
★☆☆☆☆

If you like terrible service and employees with lip this is the place for you. My friend and I went to this location to rent 2 HDDVDs and were greeted by an arrogant young man sitting on the counter who appeared to be very agitated when we handed him our returns, saying "Uhhh... thanks" in a demeaning tone. After we selected our DVDs and made our way to the check out line, which was fairly long, one of the employees was to busy looking for her "friendship bracelet" to help check out customers. When we did make it to the front of the line the young man who was angry at us earlier was the one checking us out. When he couldn't find my account in the system he started telling me about how he is forced to deal with "a$$hole" customers every day and how we were a couple of "dumb jack asses". My friend and I have both since canceled our memberships.

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