The Pet Stops Here

★★★☆☆
The #1 grooming salon, pet boutique, & Dog Daycare!
  • 10697 Main St . #1

    Bellevue, WA 98004

    Map & Directions
  • 425-637-0188

About The Pet Stops Here

Categories
Hours
Mon-Sat. 9am-6pm

Pets & Animals

Pets & Animals
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We brought our geriatric poodle to Diana to groom until we lost him last year and have continued to have Diana groom our adopted 12-year old Tibetan Spaniel. She is very gentle and patient with older dogs. Both of our dogs have done very

3
★★★★★

We brought our geriatric poodle to Diana to groom until we lost him last year and have continued to have Diana groom our adopted 12-year old Tibetan Spaniel. She is very gentle and patient with older dogs. Both of our dogs have done very

.

I needed a groomer on short notice, our regular groomer broke her hand and is out of commision....I was very pleased to find The Pet Stops Here has groomers 7 days a week....When I brought my boys in I was greated instantly, a groomer came

3
★★★★★

I needed a groomer on short notice, our regular groomer broke her hand and is out of commision....I was very pleased to find The Pet Stops Here has groomers 7 days a week....When I brought my boys in I was greated instantly, a groomer came

.

When we got home from our vacation our dog was in desperate need of a wash and cut. Our regular groomer, Becca at Mercer Island's Puppy Bubbles, was booked solid for days so I called The Pet Stops Here. I should have known there was a problem when they could fit us right in, but I took my dog in anyway. When we get to Puppy Bubbles our runs right in, asks Becca to pick him up and snuggle him and then gets all the other dogs to play. He's the sweetest dog and entirely social. But as soon as he walked into The Pet Stops Here he was fearful and shaking. When the attendant went to take him from me he growled and nipped at her. I thought maybe he was just nervous because it was a new place, so I left. I called awhile later and they told me he was sleeping. Sleeping? How could he sleep there? My 10-year old inquired, "Did they sedate him?" When we picked him up a snotty, scowly woman told me he was "naughty." Then the owner came rushing out to tell me how horrible he had behaved. How he needs to be muzzled! Huh? Something is seriously wrong there to make my dog behave aggressively. In addition, it cost a fortune! They have a flat fee and then charge $5 for "add-ons" such as teeth brushing and nail filing (they clip but don't file) that Puppy Bubbles includes for no additional fee. I called Becca on my way home and asked her to put us in her calendar every 4 weeks. We will NEVER go back to The Pet Stops Here. And from now on we will never cheat on Puppy Bubbles again! We learned from our mistake.

0
★☆☆☆☆

When we got home from our vacation our dog was in desperate need of a wash and cut. Our regular groomer, Becca at Mercer Island's Puppy Bubbles, was booked solid for days so I called The Pet Stops Here. I should have known there was a problem when they could fit us right in, but I took my dog in anyway. When we get to Puppy Bubbles our runs right in, asks Becca to pick him up and snuggle him and then gets all the other dogs to play. He's the sweetest dog and entirely social. But as soon as he walked into The Pet Stops Here he was fearful and shaking. When the attendant went to take him from me he growled and nipped at her. I thought maybe he was just nervous because it was a new place, so I left. I called awhile later and they told me he was sleeping. Sleeping? How could he sleep there? My 10-year old inquired, "Did they sedate him?" When we picked him up a snotty, scowly woman told me he was "naughty." Then the owner came rushing out to tell me how horrible he had behaved. How he needs to be muzzled! Huh? Something is seriously wrong there to make my dog behave aggressively. In addition, it cost a fortune! They have a flat fee and then charge $5 for "add-ons" such as teeth brushing and nail filing (they clip but don't file) that Puppy Bubbles includes for no additional fee. I called Becca on my way home and asked her to put us in her calendar every 4 weeks. We will NEVER go back to The Pet Stops Here. And from now on we will never cheat on Puppy Bubbles again! We learned from our mistake.

Pros: Nice Boutique

Cons: Too Many to Name

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i love the way the yorkie pup looks very cute and innocent and the second one look a little too messy with the fur but it look a little good.

1
★★★☆☆

i love the way the yorkie pup looks very cute and innocent and the second one look a little too messy with the fur but it look a little good.

Pros: love the first one

Cons: not into the second picture

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I had a wonderful experience here! We have a 13 year old indoor cat who is a nervous nelly! In the past she's always had to be sedated before a grooming. When I made the appointment I mentioned this to them and they were nice enough to get her in and out with no wait time and let me be with her during the grooming. No sedation was needed and she looked amazing afterwards! We now have a wheaten puppy and I will be bringing both of my pets here for their groomings. Thanks for a wonderful visit!

5
★★★★★

I had a wonderful experience here! We have a 13 year old indoor cat who is a nervous nelly! In the past she's always had to be sedated before a grooming. When I made the appointment I mentioned this to them and they were nice enough to get her in and out with no wait time and let me be with her during the grooming. No sedation was needed and she looked amazing afterwards! We now have a wheaten puppy and I will be bringing both of my pets here for their groomings. Thanks for a wonderful visit!

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.

We have a Persian cat that we have brought to The Pet Stops Here for the first time last week. Being new to the area, we did a lot of research before entrusting a groomer with our troublesome feline. We have read quite a few bad reviews of the receptionists, and also a handful of bad reviews involving injured cats. The store is within walking distance so we decided to give them a try, knowing they were voted Best of Bellevue 2009. Pansy, our kitty, is very difficult and other groomer's have refused to give her a haircut, saying she was too difficult and it was too dangerous. The Pet Stops Here groomers were able to give Pansy the proper haircut without causing injury to her or themselves. I was very excited to see that Pansy came out unscathed and not in a bad mood. She looks great and we will definantly be returning customers.

5
★★★★★

We have a Persian cat that we have brought to The Pet Stops Here for the first time last week. Being new to the area, we did a lot of research before entrusting a groomer with our troublesome feline. We have read quite a few bad reviews of the receptionists, and also a handful of bad reviews involving injured cats. The store is within walking distance so we decided to give them a try, knowing they were voted Best of Bellevue 2009. Pansy, our kitty, is very difficult and other groomer's have refused to give her a haircut, saying she was too difficult and it was too dangerous. The Pet Stops Here groomers were able to give Pansy the proper haircut without causing injury to her or themselves. I was very excited to see that Pansy came out unscathed and not in a bad mood. She looks great and we will definantly be returning customers.

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.

I usually do not post this kind of review.
But I want to say for the next peple who are going to.
VERY BAD SERVICES AND MANNERS OF RECEPTIONIETS. I guess they think they are very important than some of customers like us.
They treated well some customers who seemed like regular or maybe good tips for them but for us.

They did not even say thank us when we paid and they did not even notice we left.

Do not go!

0
★☆☆☆☆

I usually do not post this kind of review.
But I want to say for the next peple who are going to.
VERY BAD SERVICES AND MANNERS OF RECEPTIONIETS. I guess they think they are very important than some of customers like us.
They treated well some customers who seemed like regular or maybe good tips for them but for us.

They did not even say thank us when we paid and they did not even notice we left.

Do not go!

.

My husband and I foster dogs from a shelter in woodinville. The most recent dog we sheltered was a sweet "Bichon Mix" (determined by the shelter), who need a lot of TLC. She came to us extremely matted and dirty. I pretty much figured after she was groomed she would have little to no fir left on her, but was pleasantly surprised when I came to pick her up! Diana took her on, and made her look like she never had a rough life prior to us taking her in. She was soooo happy when I picked her up! I also learned a lot about her when picking her up from Diana's staff. Come to find out she was not a Bichon mix, but a full bred bichon. One of Diana's staff breeds Bichons, and she was able to inform me more about their breed. Considering that my husband and I have now decided to adopt her, I am happy to know that we have a great place to take her. For any dogs in the future that we foster that need grooming, we will also rely on The Pet Stops here. They truly know how to work with any type of dog!

The last thing I want to mention is that they have a great store with the cutest things for dogs of an size. I am looking forward to stopping by to get some new accessories for our new puppy!

2
★★★★★

My husband and I foster dogs from a shelter in woodinville. The most recent dog we sheltered was a sweet "Bichon Mix" (determined by the shelter), who need a lot of TLC. She came to us extremely matted and dirty. I pretty much figured after she was groomed she would have little to no fir left on her, but was pleasantly surprised when I came to pick her up! Diana took her on, and made her look like she never had a rough life prior to us taking her in. She was soooo happy when I picked her up! I also learned a lot about her when picking her up from Diana's staff. Come to find out she was not a Bichon mix, but a full bred bichon. One of Diana's staff breeds Bichons, and she was able to inform me more about their breed. Considering that my husband and I have now decided to adopt her, I am happy to know that we have a great place to take her. For any dogs in the future that we foster that need grooming, we will also rely on The Pet Stops here. They truly know how to work with any type of dog!

The last thing I want to mention is that they have a great store with the cutest things for dogs of an size. I am looking forward to stopping by to get some new accessories for our new puppy!

Pros: Well trained staff, Large clean facility, Great pet store

Cons: None

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I usually hate writing/reading reviews but it's necessary! My partner and I were dying to find a place to send Penelope (our BMD) for a good cleaning up. We knew we wanted somewhere professional and upscale...and cute, but we were struggling to find anywhere that fit our criteria. So, we drive all over Seattle and die of exhaustion when we start thinking of the Eastside and how they're more likely to have a nice place because, well lets face it, the Eastside has money. We started in Kirkland. nothing. Then we went to Bellevue and thank god, we found Pet Stops Here. We knew immediately when we went in there. The staff was upbeat, positive and made our little Penelope feel like a princess. Diana, the owner personally greeted us and made us feel right at home. And Penny came out looking fabulous! And wagging her cute little tail!

Bottom line: This is THE place in the Seattle area for pet grooming. And they have the cutest little shop up front! Our family highly recommends!

2
★★★★★

I usually hate writing/reading reviews but it's necessary! My partner and I were dying to find a place to send Penelope (our BMD) for a good cleaning up. We knew we wanted somewhere professional and upscale...and cute, but we were struggling to find anywhere that fit our criteria. So, we drive all over Seattle and die of exhaustion when we start thinking of the Eastside and how they're more likely to have a nice place because, well lets face it, the Eastside has money. We started in Kirkland. nothing. Then we went to Bellevue and thank god, we found Pet Stops Here. We knew immediately when we went in there. The staff was upbeat, positive and made our little Penelope feel like a princess. Diana, the owner personally greeted us and made us feel right at home. And Penny came out looking fabulous! And wagging her cute little tail!

Bottom line: This is THE place in the Seattle area for pet grooming. And they have the cutest little shop up front! Our family highly recommends!

Pros: Great Service, Easy to Find, Friendliness, Very Professional

Cons: Only one location

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I am nervous about taking my Welsh Terrier in for grooming after reading all the reviews. Last time they bruised him while emptying his glands and they used the wrong soap on him since he has sensitive skin so he was itchy until I could wash him again with an oatmeal soap. Does anyone have any suggestions where pet owners can get the very best care for their pets. They are part of our family and deserve the best!! The cost does not matter to me.

3
★★★☆☆

I am nervous about taking my Welsh Terrier in for grooming after reading all the reviews. Last time they bruised him while emptying his glands and they used the wrong soap on him since he has sensitive skin so he was itchy until I could wash him again with an oatmeal soap. Does anyone have any suggestions where pet owners can get the very best care for their pets. They are part of our family and deserve the best!! The cost does not matter to me.

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.

Imagine my surprise when my instructions for a "light" trim was interpreted to mean a "tight" trim, or so I was told. My dog came out with 1/2 inch feathers on her front legs, no pants on her rear legs, and her beautiful tail at least 12' shorter. Haven't been there since.

1
★☆☆☆☆

Imagine my surprise when my instructions for a "light" trim was interpreted to mean a "tight" trim, or so I was told. My dog came out with 1/2 inch feathers on her front legs, no pants on her rear legs, and her beautiful tail at least 12' shorter. Haven't been there since.

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.

I have a wheaten terrier and a main coon cat that I have brought to The Pet Stops Here for many years. They are the only groomers I trust to groom my pets. Everywhere else, my wheaten terrier "Sheila" always ended up looking like a schnauzer. Now she looks like a wheaten (the way it should be). Sammy, my main coon, is not easy to groom. He has bit and scratched many groomers in the past and he has also been injured by other groomers, including a 6 inch gash in his side. The Pet Stops Here is the only place where Sammy can be groomed and not come home with injuries.

5
★★★★★

I have a wheaten terrier and a main coon cat that I have brought to The Pet Stops Here for many years. They are the only groomers I trust to groom my pets. Everywhere else, my wheaten terrier "Sheila" always ended up looking like a schnauzer. Now she looks like a wheaten (the way it should be). Sammy, my main coon, is not easy to groom. He has bit and scratched many groomers in the past and he has also been injured by other groomers, including a 6 inch gash in his side. The Pet Stops Here is the only place where Sammy can be groomed and not come home with injuries.

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.

I have a wheaten terrier and a main coon cat and The Pet Stops Here is the only place I trust to groom either of them. My wheaten terrier has come out of every other grooming shop looking like a schnauzer and this place is the only place able to make her look like how she is supposed to look like, a wheaten terrier! Sammy, my main coon, is a terror to groom. He has bit and scratched many groomers and in return he has been nicked and slashed on his body. One groomer put a 6 inch gash in his side. The Pet Stops Here is the only place capable of grooming Sammy and not injuring him.

2
★★★★★

I have a wheaten terrier and a main coon cat and The Pet Stops Here is the only place I trust to groom either of them. My wheaten terrier has come out of every other grooming shop looking like a schnauzer and this place is the only place able to make her look like how she is supposed to look like, a wheaten terrier! Sammy, my main coon, is a terror to groom. He has bit and scratched many groomers and in return he has been nicked and slashed on his body. One groomer put a 6 inch gash in his side. The Pet Stops Here is the only place capable of grooming Sammy and not injuring him.

Pros: Friendly, Knowledgable, Clean

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I can't help but share my personal experience here. I used to get my 2 Persian cats groomed at "The Pet Stops Here." They had a friendly staff and always did a good job. Unfortunately, on one occasion I ended up having a really bad experience with them.

They called me in the afternoon on the day I had dropped one of my cats off for his haircut, to tell me that the groomer had clipped off most of his ear! I was upset and devastated. I went to pick him up and they didn't even have anyone apologize to me when I got there! On top of it all, they still charged me full price!! I was so upset that I didn't know what to do at that moment.

I took my cat immediately to the vet where he had to have stitches and a shot of antibiotics. After 3 weeks of phone calls, faxes, and paperwork, "The Pet Stops Here" finally agreed to pay for his vet bills. They never refunded me the $80 I had paid for the haircut, after numerous requests. Needless to say, their new store is opening up one block from where I live and I will not be going there!

1
★☆☆☆☆

I can't help but share my personal experience here. I used to get my 2 Persian cats groomed at "The Pet Stops Here." They had a friendly staff and always did a good job. Unfortunately, on one occasion I ended up having a really bad experience with them.

They called me in the afternoon on the day I had dropped one of my cats off for his haircut, to tell me that the groomer had clipped off most of his ear! I was upset and devastated. I went to pick him up and they didn't even have anyone apologize to me when I got there! On top of it all, they still charged me full price!! I was so upset that I didn't know what to do at that moment.

I took my cat immediately to the vet where he had to have stitches and a shot of antibiotics. After 3 weeks of phone calls, faxes, and paperwork, "The Pet Stops Here" finally agreed to pay for his vet bills. They never refunded me the $80 I had paid for the haircut, after numerous requests. Needless to say, their new store is opening up one block from where I live and I will not be going there!

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.

I can't help but share my personal experience here. I used to get my 2 Persian cats groomed at "The Pet Stops Here." They had a friendly staff and always did a good job. Unfortunately, on one occasion I ended up having a really bad experience with them.

They called me in the afternoon on the day I had dropped one of my cats off for his haircut, to tell me that the groomer had clipped off most of his ear! I was upset and devastated. I went to pick him up and they didn't even have anyone apologize to me when I got there! On top of it all, they still charged me full price!! I was so upset that I didn't know what to do at that moment.

I took my cat immediately to the vet where he had to have stitches and a shot of antibiotics. After 3 weeks of phone calls, faxes, and paperwork, "The Pet Stops Here" finally agreed to pay for his vet bills. They never refunded me the $80 I had paid for the haircut, after numerous requests. Needless to say, their new store is opening up one block from where I live and I will not be going there!

0
★☆☆☆☆

I can't help but share my personal experience here. I used to get my 2 Persian cats groomed at "The Pet Stops Here." They had a friendly staff and always did a good job. Unfortunately, on one occasion I ended up having a really bad experience with them.

They called me in the afternoon on the day I had dropped one of my cats off for his haircut, to tell me that the groomer had clipped off most of his ear! I was upset and devastated. I went to pick him up and they didn't even have anyone apologize to me when I got there! On top of it all, they still charged me full price!! I was so upset that I didn't know what to do at that moment.

I took my cat immediately to the vet where he had to have stitches and a shot of antibiotics. After 3 weeks of phone calls, faxes, and paperwork, "The Pet Stops Here" finally agreed to pay for his vet bills. They never refunded me the $80 I had paid for the haircut, after numerous requests. Needless to say, their new store is opening up one block from where I live and I will not be going there!

.

These guys know their cuts, and they do beautiful work. The staff, however, is generally brusque and rude to their human clients, which is dissapointing considering how expensive they are. I must say though, that if you have a dog who needs a cut, this is the place to go.

3
★★★☆☆

These guys know their cuts, and they do beautiful work. The staff, however, is generally brusque and rude to their human clients, which is dissapointing considering how expensive they are. I must say though, that if you have a dog who needs a cut, this is the place to go.

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.

I had heard that this was a good place to get a haircut for dogs, however, I was extremely disappointed with the experience I had there. When I first arrived I had to wait for the receptionist to finish her text message before she could help me. I was told I would receive a phone call when my dog was done but I never received one. When I arrived they showed me that his ear had been cut on accident. I do understand accidents happen, although when they do I would hope that the customer's concern would be handled appropriately. I still paid the full $65 but asked to talk to the manager. When she came to the front, reeking of cigarettes I might add, she was very rude, flippant, and unapologetic. I wasn't expecting a free haircut or even a large percentage off, although something would have been nice, really I was just hoping for her to address my concern in a constructive manner. I will NEVER bring my dog there again! Please be cautious of taking yours there as well!

1
★★☆☆☆

I had heard that this was a good place to get a haircut for dogs, however, I was extremely disappointed with the experience I had there. When I first arrived I had to wait for the receptionist to finish her text message before she could help me. I was told I would receive a phone call when my dog was done but I never received one. When I arrived they showed me that his ear had been cut on accident. I do understand accidents happen, although when they do I would hope that the customer's concern would be handled appropriately. I still paid the full $65 but asked to talk to the manager. When she came to the front, reeking of cigarettes I might add, she was very rude, flippant, and unapologetic. I wasn't expecting a free haircut or even a large percentage off, although something would have been nice, really I was just hoping for her to address my concern in a constructive manner. I will NEVER bring my dog there again! Please be cautious of taking yours there as well!

.

I have taken my two cocker spaniels to TPST for over twelve years. My dogs can't wait to get in the door when we arrive for our appointment. There is a reason they are extremely busy 7 days a week, THEY ARE GREAT AT WHAT THEY DO and they care. I have read these other reviews and I know the owner would have done whatever it took to take care of the situation, if they are even true. I know my dogs can be very difficult and I can't imagine the level of difficulty some animals could be. I do know they care or they would not be the busiest shop and stayed in business for nearly 20 years!

5
★★★★★

I have taken my two cocker spaniels to TPST for over twelve years. My dogs can't wait to get in the door when we arrive for our appointment. There is a reason they are extremely busy 7 days a week, THEY ARE GREAT AT WHAT THEY DO and they care. I have read these other reviews and I know the owner would have done whatever it took to take care of the situation, if they are even true. I know my dogs can be very difficult and I can't imagine the level of difficulty some animals could be. I do know they care or they would not be the busiest shop and stayed in business for nearly 20 years!

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.

I know several people who use this salon and I have never heard of a single complaint about this shop. The people who recommended this salon to me have very high standards and they speak it's praises.
I have a small dog and he loves going to this grooming shop. He is a shy guy but he feels comfortable at this salon. The groomers are knowledgable and have experienced and look out for his well being unlike other grooming salons. They know my dog by name and greet him with enthusiasm. I appreciate that intimate detail. They remember my requests and give him the royal treatment. He always comes out looking amazing with a wagging tale.

2
★★★★★

I know several people who use this salon and I have never heard of a single complaint about this shop. The people who recommended this salon to me have very high standards and they speak it's praises.
I have a small dog and he loves going to this grooming shop. He is a shy guy but he feels comfortable at this salon. The groomers are knowledgable and have experienced and look out for his well being unlike other grooming salons. They know my dog by name and greet him with enthusiasm. I appreciate that intimate detail. They remember my requests and give him the royal treatment. He always comes out looking amazing with a wagging tale.

Pros: Knowledgable and Experienced Staff, Warm Friendly Botique

Cons: Hard To Find

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This place is terrible. Luckily my dogs didnt get hurt like those other poor people but they did a terrible job on their 'haircuts'.

They did an uneven and weird shave on my dogs belly and didnt even bother to even him out. They left hair all over them. They didnt do what I asked them to do at all on my other dog. Both of their face hair is uneven and they should be ashamed of what they consider a sanitary shave...

They did such a terrible job I will never ever take my dogs there again. Also - the staff never even bothered to talk to me about how I liked their haircuts - they had me pay AND tip before even seeing my dogs.

This was totally unacceptable and I am looking to write to the business owner about this experience.

1
★☆☆☆☆

This place is terrible. Luckily my dogs didnt get hurt like those other poor people but they did a terrible job on their 'haircuts'.

They did an uneven and weird shave on my dogs belly and didnt even bother to even him out. They left hair all over them. They didnt do what I asked them to do at all on my other dog. Both of their face hair is uneven and they should be ashamed of what they consider a sanitary shave...

They did such a terrible job I will never ever take my dogs there again. Also - the staff never even bothered to talk to me about how I liked their haircuts - they had me pay AND tip before even seeing my dogs.

This was totally unacceptable and I am looking to write to the business owner about this experience.

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.

I have a small dog who was groomed at The Pet Stops here and she developed terrible clipper burn, had some nails that weren't clipped and received a very uneven haircut. The groomer was extremely rude to me when I wanted some changes made on her haircut. As I was leaving after paying (not knowing about the condition of her stomach), I saw one of the other groomers being very rough with a dog and was visibly irritated it was not staying put while being groomed, she was not careful cutting the hair around the dogs eyes and was jerking it's head by the muzzle quite aggressively.

When I noticed my dog's clipper burn later that day, I left a message for the manager who never bothered to call me back after I left a message asking for a full refund. I called again and the manager cut me off and immediately put me on the phone with a groomer claiming they have a no refund policy and clipper burn happens....(which it does not, clipper burns occur with an over-hot clipper, dulled blade edges and cutting in the wrong direction and/or too close to the skin)

My dog has been whimpering and licking her stomach since. All in all, I obviously do not recommend you take your beloved pet to this salon.

0
★☆☆☆☆

I have a small dog who was groomed at The Pet Stops here and she developed terrible clipper burn, had some nails that weren't clipped and received a very uneven haircut. The groomer was extremely rude to me when I wanted some changes made on her haircut. As I was leaving after paying (not knowing about the condition of her stomach), I saw one of the other groomers being very rough with a dog and was visibly irritated it was not staying put while being groomed, she was not careful cutting the hair around the dogs eyes and was jerking it's head by the muzzle quite aggressively.

When I noticed my dog's clipper burn later that day, I left a message for the manager who never bothered to call me back after I left a message asking for a full refund. I called again and the manager cut me off and immediately put me on the phone with a groomer claiming they have a no refund policy and clipper burn happens....(which it does not, clipper burns occur with an over-hot clipper, dulled blade edges and cutting in the wrong direction and/or too close to the skin)

My dog has been whimpering and licking her stomach since. All in all, I obviously do not recommend you take your beloved pet to this salon.

Pros: Clean facility

Cons: Unproffessional in every way

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On Thursday July 5th 2007 I took my 2 cats to the groomers at ?The pet stops here? in Bellevue, Washington. One cat required her coat to be trimmed to a short length, bathed and her claws trimmed. The other cat only required bathing and claws trimmed. We have used this business 3-4 times before with mixed results, however, neither of them was ever injured. On the 5th of July the story was very different. The cat that required her coat to be trimmed had to be rushed to the veterinarian with a 3-inch razor gash in her tail that required 13 stitches to close and some of her claws were damaged due to violent removal or forced submission to the bathing process. The other cat, which the veterinarian examined as well, had one claw completely ripped out of his paw and several of his claws were damaged and bleeding due to forcibly being bathed or violent removal from the bathing device along with a bruise on his nose.
Upon questioning of the groomers we were told that this is normal for cat grooming. This is unacceptable and never happened before. I feel they are covering up something and are dangerous to the pet population in general and should be punished for their lack of concern and care for our pets. When one brings their pets to such a place there is a sense of trust and confidence that the animals will be treated with kindness and compassion, none of these things occurred during the grooming session on July 5th. I can not begin to imagine what went on during this time, since the groomers are not offering any acceptable explanation one can only assume the worse. If the animal is uncomfortable with the process it must not continue.

0
★☆☆☆☆

On Thursday July 5th 2007 I took my 2 cats to the groomers at ?The pet stops here? in Bellevue, Washington. One cat required her coat to be trimmed to a short length, bathed and her claws trimmed. The other cat only required bathing and claws trimmed. We have used this business 3-4 times before with mixed results, however, neither of them was ever injured. On the 5th of July the story was very different. The cat that required her coat to be trimmed had to be rushed to the veterinarian with a 3-inch razor gash in her tail that required 13 stitches to close and some of her claws were damaged due to violent removal or forced submission to the bathing process. The other cat, which the veterinarian examined as well, had one claw completely ripped out of his paw and several of his claws were damaged and bleeding due to forcibly being bathed or violent removal from the bathing device along with a bruise on his nose.
Upon questioning of the groomers we were told that this is normal for cat grooming. This is unacceptable and never happened before. I feel they are covering up something and are dangerous to the pet population in general and should be punished for their lack of concern and care for our pets. When one brings their pets to such a place there is a sense of trust and confidence that the animals will be treated with kindness and compassion, none of these things occurred during the grooming session on July 5th. I can not begin to imagine what went on during this time, since the groomers are not offering any acceptable explanation one can only assume the worse. If the animal is uncomfortable with the process it must not continue.

Pros: None

Cons: N/A

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On Thursday July 5th 2007 I took my 2 cats to the groomers at ??The pet stops here? in Bellevue, Washington. One cat required her coat to be trimmed to a short length, bathed and her claws trimmed. The other cat only required bathing and claws trimmed. We have used this business 3-4 times before with mixed results, however, neither of them was ever injured. On the 5th of July the story was very different. The cat that required her coat to be trimmed had to be rushed to the veterinarian with a 3-inch razor gash in her tail that required 13 stitches to close and some of her claws were damaged due to violent removal or forced submission to the bathing process. The other cat, which the veterinarian examined as well, had one claw completely ripped out of his paw and several of his claws were damaged and bleeding due to forcibly being bathed or violent removal from the bathing device along with a burse on his nose.
Upon questioning of the groomers we were told that this is normal for cat grooming. This is unacceptable and never happened before. I feel they are covering up something and are dangerous to the pet population in general and should be punished for their lack of concern and care for our pets. When one brings their pets to such a place there is a sense of trust and confidence that the animals will be treated with kindness and compassion, none of these things occurred during the grooming session on July 5th. I can not begin to imagine what went on during this time, since the groomers are not offering any acceptable expiation one can only assume the worse. If the animal is uncomfortable with the process it must not continue.

1
★☆☆☆☆

On Thursday July 5th 2007 I took my 2 cats to the groomers at ??The pet stops here? in Bellevue, Washington. One cat required her coat to be trimmed to a short length, bathed and her claws trimmed. The other cat only required bathing and claws trimmed. We have used this business 3-4 times before with mixed results, however, neither of them was ever injured. On the 5th of July the story was very different. The cat that required her coat to be trimmed had to be rushed to the veterinarian with a 3-inch razor gash in her tail that required 13 stitches to close and some of her claws were damaged due to violent removal or forced submission to the bathing process. The other cat, which the veterinarian examined as well, had one claw completely ripped out of his paw and several of his claws were damaged and bleeding due to forcibly being bathed or violent removal from the bathing device along with a burse on his nose.
Upon questioning of the groomers we were told that this is normal for cat grooming. This is unacceptable and never happened before. I feel they are covering up something and are dangerous to the pet population in general and should be punished for their lack of concern and care for our pets. When one brings their pets to such a place there is a sense of trust and confidence that the animals will be treated with kindness and compassion, none of these things occurred during the grooming session on July 5th. I can not begin to imagine what went on during this time, since the groomers are not offering any acceptable expiation one can only assume the worse. If the animal is uncomfortable with the process it must not continue.

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(Bailey's blog)

It's been a pretty rough month for me. Momma took me to the groomers to get my haircut before our visit to my buddy's house. She dropped me off as usual and when she picked me up, boy was I happy to see her! The groomer lady said I was a bad pup and that I wiggled too much. Imagine that, a puppy that wiggles? -_- Anyhoos, the groomer lady told my momma that I got cut and it wasn't a big deal. They said they called their vet person and said that I was fine and put this clear adhesive stuff on my belly. My momma didn't know what to think, she was just happy that I seemed okay.

Until the next day. Course, I'm a pup so I'm gonna go jump around and play! In all my romping around I had ripped the scab off my belly and was left with an open gash (a quarter inch wide). I wasn't feeling well at all and had an icky accident inside my crate. Momma panicked and called the emergency vet. She took me in and the vet lady was mad! She says I got sick (infection) from the wound and ended up needing three staples to clamp it shut! OUCH!!! The vet lady says the groomers were bad and shouldn't give momma medical advice or disway my momma from taking me to the vet the day I got my cut.

Anyhoos, for you puppies out there don't go to this groomer. It took me three staples and two weeks to recover from being clipped on my belly.

1
★☆☆☆☆

(Bailey's blog)

It's been a pretty rough month for me. Momma took me to the groomers to get my haircut before our visit to my buddy's house. She dropped me off as usual and when she picked me up, boy was I happy to see her! The groomer lady said I was a bad pup and that I wiggled too much. Imagine that, a puppy that wiggles? -_- Anyhoos, the groomer lady told my momma that I got cut and it wasn't a big deal. They said they called their vet person and said that I was fine and put this clear adhesive stuff on my belly. My momma didn't know what to think, she was just happy that I seemed okay.

Until the next day. Course, I'm a pup so I'm gonna go jump around and play! In all my romping around I had ripped the scab off my belly and was left with an open gash (a quarter inch wide). I wasn't feeling well at all and had an icky accident inside my crate. Momma panicked and called the emergency vet. She took me in and the vet lady was mad! She says I got sick (infection) from the wound and ended up needing three staples to clamp it shut! OUCH!!! The vet lady says the groomers were bad and shouldn't give momma medical advice or disway my momma from taking me to the vet the day I got my cut.

Anyhoos, for you puppies out there don't go to this groomer. It took me three staples and two weeks to recover from being clipped on my belly.

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(Bailey's blog)

It's been a pretty rough month for me. Momma took me to the groomers to get my haircut before our visit to my buddy's house. She dropped me off as usual and when she picked me up, boy was I happy to see her! The groomer lady said I was a bad pup and that I wiggled too much. Imagine that, a puppy that wiggles? -_- Anyhoos, the groomer lady told my momma that I got cut and it wasn't a big deal. They said they called their vet person and said that I was fine and put this clear adhesive stuff on my belly. My momma didn't know what to think, she was just happy that I seemed okay.

Until the next day. Course, I'm a pup so I'm gonna go jump around and play! In all my romping around I had ripped the scab off my belly and was left with an open gash (a quarter inch wide). I wasn't feeling well at all and had an icky accident inside my crate. Momma panicked and called the emergency vet. She took me in and the vet lady was mad! She says I got sick (infection) from the wound and ended up needing three staples to clamp it shut! OUCH!!! The vet lady says the groomers were bad and shouldn't give momma medical advice or disway my momma from taking me to the vet the day I got my cut.

Anyhoos, for you puppies out there don't go to this groomer. It took me three staples and two weeks to recover from being clipped on my belly.

0
★☆☆☆☆

(Bailey's blog)

It's been a pretty rough month for me. Momma took me to the groomers to get my haircut before our visit to my buddy's house. She dropped me off as usual and when she picked me up, boy was I happy to see her! The groomer lady said I was a bad pup and that I wiggled too much. Imagine that, a puppy that wiggles? -_- Anyhoos, the groomer lady told my momma that I got cut and it wasn't a big deal. They said they called their vet person and said that I was fine and put this clear adhesive stuff on my belly. My momma didn't know what to think, she was just happy that I seemed okay.

Until the next day. Course, I'm a pup so I'm gonna go jump around and play! In all my romping around I had ripped the scab off my belly and was left with an open gash (a quarter inch wide). I wasn't feeling well at all and had an icky accident inside my crate. Momma panicked and called the emergency vet. She took me in and the vet lady was mad! She says I got sick (infection) from the wound and ended up needing three staples to clamp it shut! OUCH!!! The vet lady says the groomers were bad and shouldn't give momma medical advice or disway my momma from taking me to the vet the day I got my cut.

Anyhoos, for you puppies out there don't go to this groomer. It took me three staples and two weeks to recover from being clipped on my belly.

Pros: In Bellevue

Cons: Expensive and careless.

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I was extremely pleased with the service at this groomers. I have never had a dog that needed any sort of grooming other than a bath, but my new pup was a bit more furry. The summer heat was not agreeing with him, so I decided a trim was in order. I was nervous that he might look silly, so it was very helpful that the staff was very understanding and eased my concerns. The ladies greeted us with a good deal of excitement and they were very warm and friendly to my dogs when we arrived. He isnt very happy to be left behind, but the ladies reassured me that its okay and they are used to lonely pups and would keep him entertained. They called immediately to let us know he was ready to be picked up, we arrived and the ladies were very eager to fix anything I was not pleased with. He looked great and he was much more comfortable without the extra fur. The staff is fantastic and I will definitely take him back to keep him happy in the heat! I highly recommend these groomers!

2
★★★★★

I was extremely pleased with the service at this groomers. I have never had a dog that needed any sort of grooming other than a bath, but my new pup was a bit more furry. The summer heat was not agreeing with him, so I decided a trim was in order. I was nervous that he might look silly, so it was very helpful that the staff was very understanding and eased my concerns. The ladies greeted us with a good deal of excitement and they were very warm and friendly to my dogs when we arrived. He isnt very happy to be left behind, but the ladies reassured me that its okay and they are used to lonely pups and would keep him entertained. They called immediately to let us know he was ready to be picked up, we arrived and the ladies were very eager to fix anything I was not pleased with. He looked great and he was much more comfortable without the extra fur. The staff is fantastic and I will definitely take him back to keep him happy in the heat! I highly recommend these groomers!

Pros: Expert staff, friendly, parking

Cons: Hidden gem!

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I really liked the employees. They were very helpful in helping me decide what kind of haircut I wanted to do on my dog. The ears were a little long but they happily fixed them for me. It's nice to know that the grooming is guaranteed. The shop was also much cleaner than others I had been to. Thanks!!!

2
★★★★☆

I really liked the employees. They were very helpful in helping me decide what kind of haircut I wanted to do on my dog. The ears were a little long but they happily fixed them for me. It's nice to know that the grooming is guaranteed. The shop was also much cleaner than others I had been to. Thanks!!!

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The groomers really took time to listen to what I wanted done. The haircut looked great. They helped me choose a brush and showed me how to use it. The boutique had a bunch of fun things for both me and my dog! I'll be back and I will recommend them to my friends!!

2
★★★★★

The groomers really took time to listen to what I wanted done. The haircut looked great. They helped me choose a brush and showed me how to use it. The boutique had a bunch of fun things for both me and my dog! I'll be back and I will recommend them to my friends!!

Pros: great grooming, Good Cust. Serv.

 

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