Jay's Professional Automotive

★★★★★
  • 4233 NE Sunset Blvd Ste 5

    Renton, WA 98059

    Map & Directions
  • 425-277-5068

About Jay's Professional Automotive

Hours
Mon-Fri 8:00 AM-5:30 PM,Sat-Sun Closed
Reservations
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Automotive

Automotive
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5.0 6
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MY EXPERIENCE WAS BAD HERE ,I HAVE A PT CRUISER THAT NEEDED BRAKES ,IN A 9 MONTH PERIOD I HAVE BEEN THERE 6 TIMES FOR HIM TO REDO MY BRAKES ,THE 6TH TIME ,HE CLAIMS MY WHEELS ARE TO BLAME BECAUSE THEY ARE FULL MOON WHEELS AND NOW IT WOULD

3
★★★★★

MY EXPERIENCE WAS BAD HERE ,I HAVE A PT CRUISER THAT NEEDED BRAKES ,IN A 9 MONTH PERIOD I HAVE BEEN THERE 6 TIMES FOR HIM TO REDO MY BRAKES ,THE 6TH TIME ,HE CLAIMS MY WHEELS ARE TO BLAME BECAUSE THEY ARE FULL MOON WHEELS AND NOW IT WOULD

.

We were coming back from IKEA on Sunset Blvd to Issaquah when the coolant light came on. Also the windows were getting foggier. I've added coolant the previous week, so it looked like a leak was developing somewhere.

Since moving to Issaquah last year I had a service in a couple of local repair shops. One did ok job. The other one inflicted quite a bit of damage considering they were only replacing the battery? Anyhow, I was going to try Jay's with the next oil change - his reviews on the net were the best within 30 miles radius. We were already on Sunset, so this was a good time to sample Jay' service.

I told Laura, at the front desk, about the coolant light. She called out to Jay and he went to get water. When we got back to the car my wife said there is water on the floor. Jay took one look at it and said "heater core leak". Back in the office he explained that he needs to take out he dashboard (thanks again Ford for clever design!) and gave me a quote for the job. It's almost a whole day labor, so it ain't cheap? Jay also cautioned that plastic may crack somewhere so there could be an additional cost.

I've got a free service and a free quote - at least $100 value - and I'm not even a customer yet! You don't get this kind of treatment from every auto shop.

The car is 15 years old and I haven't decided yet if I'm going to do this job or trade it in. But if I do get it done I won't even bother calling around for quotes and take it straight to Jay's. It's rare nowadays to find honesty and integrity in any profession. Laura and Jay certainly deserve recognition for exemplary service.

BTW, there is an old white Lab at the front desk. Make sure you give him a good scratch. He is really appreciative!!

5
★★★★★

We were coming back from IKEA on Sunset Blvd to Issaquah when the coolant light came on. Also the windows were getting foggier. I've added coolant the previous week, so it looked like a leak was developing somewhere.

Since moving to Issaquah last year I had a service in a couple of local repair shops. One did ok job. The other one inflicted quite a bit of damage considering they were only replacing the battery? Anyhow, I was going to try Jay's with the next oil change - his reviews on the net were the best within 30 miles radius. We were already on Sunset, so this was a good time to sample Jay' service.

I told Laura, at the front desk, about the coolant light. She called out to Jay and he went to get water. When we got back to the car my wife said there is water on the floor. Jay took one look at it and said "heater core leak". Back in the office he explained that he needs to take out he dashboard (thanks again Ford for clever design!) and gave me a quote for the job. It's almost a whole day labor, so it ain't cheap? Jay also cautioned that plastic may crack somewhere so there could be an additional cost.

I've got a free service and a free quote - at least $100 value - and I'm not even a customer yet! You don't get this kind of treatment from every auto shop.

The car is 15 years old and I haven't decided yet if I'm going to do this job or trade it in. But if I do get it done I won't even bother calling around for quotes and take it straight to Jay's. It's rare nowadays to find honesty and integrity in any profession. Laura and Jay certainly deserve recognition for exemplary service.

BTW, there is an old white Lab at the front desk. Make sure you give him a good scratch. He is really appreciative!!

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Jay makes sure you get the right repair at a fair price. I have been confident every time I bring my car in that they know what they are doing. Thanks

5
★★★★★

Jay makes sure you get the right repair at a fair price. I have been confident every time I bring my car in that they know what they are doing. Thanks

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This shop was so great to me. They helped me above and beyond what they really needed to. I liked this shop because they treated me "a girl" like a normal person. The price was very reasonable ESPECIALLY for their wonderful service. I do recommend this shop to anyone who has problems. Thanks

5
★★★★★

This shop was so great to me. They helped me above and beyond what they really needed to. I liked this shop because they treated me "a girl" like a normal person. The price was very reasonable ESPECIALLY for their wonderful service. I do recommend this shop to anyone who has problems. Thanks

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Here you shall find nice people and speedy service. they have an aray of services to offer you. they know what they are talking about and treat you like a person and not like a dummy. they can help out with everything from engine parts to tires. which is really helpful when winter comes around. i would like to recommend them out to anyone who needs a good shop to take your car too.

PROS: good help with car
CONS:

4
★★★★☆

Here you shall find nice people and speedy service. they have an aray of services to offer you. they know what they are talking about and treat you like a person and not like a dummy. they can help out with everything from engine parts to tires. which is really helpful when winter comes around. i would like to recommend them out to anyone who needs a good shop to take your car too.

PROS: good help with car
CONS:

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Fair pricing. More than willing to look and tell you what's wrong without any pressure for him to be the one to do the work. Trustworthy businessman.

5
★★★★★

Fair pricing. More than willing to look and tell you what's wrong without any pressure for him to be the one to do the work. Trustworthy businessman.

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