Insider Pages Reviews for Burien Toyota

3 Stars: Scam (by rusty a.)

rusty a. — Sun, 26 Apr 2009 02:20:00 GMT

Watch these guys like hawks. They'll give you a privacy notice and tell you that they sell your information - but there's no check box to opt out. You must write it on the form. They'll also demand personal information and when you challenge them on that, they'll claim its federal law that you provide it.

1 Stars: Didn't Fix Vehicle (by Lynne O.)

Lynne O. — Fri, 25 Nov 2005 02:32:00 GMT

I was disgusted with this business when they charged $900 to "fix" the check engine light. It wasn't fixed. Second time vehicle was brought in they found an additional $400 problem. The check engine light stayed off for a few days after spending $1,300 with the dealership and now is back on. I strongly suggest you do not trust this dealership.

5 Stars: 5 stars for service department (by Margaret C.)

Margaret C. — Tue, 30 Aug 2005 21:44:00 GMT

We are devoted to servicing our Toyota at this south Seattle location. Easy to get to just West of the Airport. Worth driving down there for service any day. Hassle free (and dollar free) loaner cars. Experienced and highly customer friendly staff will lead you through process and/or make recommendations for service - now or later. Look for coupons in the mail, however, they've always honored prices without physical coupon. Can do without used car guys but service is A++++++++++

5 Stars: The BEST place to buy or have repairs done! (by Lisa M.)

Lisa M. — Mon, 22 Aug 2005 21:25:00 GMT

We have had several interactions with Burien Toyota and have never been let down!

We purchased a vehicle with them, during which time we were never pressured and they went out of their way to help when we were ready. From browsing to purchasing, they were great!

When it came time to have work done on our car, we were even happier! They got the vehicle in and out, repaired to excellent standards, and even cleaned and detailed the car, and shampooed the carpets!! They were quick to get us a loaner can while they repaired our car.

This time around, our vehicle's warranty company went out of business. However, rather than showing us the door, they bent over backwards to help. They found a sister company and did all of the extra paperwork necessary to get the repairs paid for so we didn't have to pay more than our deductable out of pocket.

Two thumbs WAAY up! These people care, and have quality, professional staff!

PROS: Professional and quality staff, product, and service!!
CONS: Nothing!