Streeter Vernon S Dvm - Five Mile Pet Clinic

★★★★☆

About Streeter Vernon S Dvm - Five Mile Pet Clinic

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Details
Hours
Mon. - Fri. 8am - 5:30pm;Sat. 8am - 12am;Sun. CLOSED

Pets & Animals

Pets & Animals
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4.0 3
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I had a decent experience with Five Mile Vet until I my dog actually had a problem! My dog one day stopped eating her food. I brought her into Five Mile Vet and we left with no answers; however they did prescribe probiotics. They suggested I bring in a poop sample, which I did they next day. They told me it would be 25.00$ to have that sample tested and told me I could pay it next time I was in. A week later I received a call from Five Mile Vet saying I owed them 100.00$. I asked how my bill went from 25.00$ to 100.00$ without me being told. I told her this was the first time I had heard of that charge and that the vet did not let me know nor confirm that with me. She replied, "I don't believe you." I asked to talk to the owner who is also a vet there. I told him I would pay the 100.00$ but I would like to know how the charge changed from 25.00$ to 100.00$. He said it needed to be sent out to a different lab to be tested. I asked him why I hadn't been informed and he accused me of lying to him. We finished the conversation and hung up.

A few days later, I called to pay the 100.00$ and the lady says, "it looks like its only 25.00$." I asked her to check again then to double check with the owner. She said the doctor lowered the price to 25.00$. So I paid that over the phone.

A few days later, I receive a bill in the mail. On the bill was written: "your information was indeed accurate. I was ill-informed," with the owners signature. However, I did not receive a call from him at all.

I will never go back to Five Mile Vet because of this HORRIBLE situation. I just wish I would have read more reviews before I decided to take my dog there.

1
★☆☆☆☆

I had a decent experience with Five Mile Vet until I my dog actually had a problem! My dog one day stopped eating her food. I brought her into Five Mile Vet and we left with no answers; however they did prescribe probiotics. They suggested I bring in a poop sample, which I did they next day. They told me it would be 25.00$ to have that sample tested and told me I could pay it next time I was in. A week later I received a call from Five Mile Vet saying I owed them 100.00$. I asked how my bill went from 25.00$ to 100.00$ without me being told. I told her this was the first time I had heard of that charge and that the vet did not let me know nor confirm that with me. She replied, "I don't believe you." I asked to talk to the owner who is also a vet there. I told him I would pay the 100.00$ but I would like to know how the charge changed from 25.00$ to 100.00$. He said it needed to be sent out to a different lab to be tested. I asked him why I hadn't been informed and he accused me of lying to him. We finished the conversation and hung up.

A few days later, I called to pay the 100.00$ and the lady says, "it looks like its only 25.00$." I asked her to check again then to double check with the owner. She said the doctor lowered the price to 25.00$. So I paid that over the phone.

A few days later, I receive a bill in the mail. On the bill was written: "your information was indeed accurate. I was ill-informed," with the owners signature. However, I did not receive a call from him at all.

I will never go back to Five Mile Vet because of this HORRIBLE situation. I just wish I would have read more reviews before I decided to take my dog there.

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great vet very professional i travel across town to go to this clinic vern in particular my family has been using five mile pet clinic for over thirty years i would not go anyplace else

3
★★★★★

great vet very professional i travel across town to go to this clinic vern in particular my family has been using five mile pet clinic for over thirty years i would not go anyplace else

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I love five mile! When one of our cats got really sick we feared that we would have to put her down. We would go there every day and they always told us what was going on and let us go in the back to see our cat. The cat made it and we were thrilled at how well they took care of her. Now with our other cats they are still super nice, and explain everything to us. I won't go to any other vet clinic because i love this one to much.

5
★★★★★

I love five mile! When one of our cats got really sick we feared that we would have to put her down. We would go there every day and they always told us what was going on and let us go in the back to see our cat. The cat made it and we were thrilled at how well they took care of her. Now with our other cats they are still super nice, and explain everything to us. I won't go to any other vet clinic because i love this one to much.

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