Leskovar Lincoln Jeep

★★☆☆☆
  • 3020 W Clearwater Ave

    Kennewick, WA 99336

    Map & Directions
  • 509-783-1864

1.5 2
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We recently bought a 2007 lincoln towncar from Leskovar Lincoln Mercury in Kennewick, Washington. It was an AWFUL experience!!!The car we bought was a fair price but, what they gave us for our trade in was WAY below fair trade in price. To top it off they refused to fill the gas tank in our new car. When we complained about this they said they would gladly jack the price of the car up $1000 dollars and then they would fill the gas tank. These guys don't care about the customer all they are concerned with is making a buck. I will NEVER do business with these vultures again, no matter how well priced their cars are. We spent $22,000 dollars cash and they where too cheap to put $40 worth of gas in our car. Plus this car is in desperate need of warranty work. Now we have to go without a car to get everything fixed. Supposedly they check everything before you buy it??? Bottom line don't buy a car from Leskovar because they don't care about their customers.

1
★☆☆☆☆

We recently bought a 2007 lincoln towncar from Leskovar Lincoln Mercury in Kennewick, Washington. It was an AWFUL experience!!!The car we bought was a fair price but, what they gave us for our trade in was WAY below fair trade in price. To top it off they refused to fill the gas tank in our new car. When we complained about this they said they would gladly jack the price of the car up $1000 dollars and then they would fill the gas tank. These guys don't care about the customer all they are concerned with is making a buck. I will NEVER do business with these vultures again, no matter how well priced their cars are. We spent $22,000 dollars cash and they where too cheap to put $40 worth of gas in our car. Plus this car is in desperate need of warranty work. Now we have to go without a car to get everything fixed. Supposedly they check everything before you buy it??? Bottom line don't buy a car from Leskovar because they don't care about their customers.

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When I was in the market for a new minivan, I checked all the ads and called all the dealers. At Leskovar's I found just the right vehicle: a late model Ford Windstar. I test drove the van and the saleserson was friendly and enjoyable. He was helpful in knowing what features I wanted, and he was not pushy or high pressure. I was a little disappointed that he would not budge on the price, but it was a fair price so I agreed to buy the van. I was shown a fact sheet that said every item on the van had been checked over and tested by their on-site mechanics. I was assured it was in top shape (which was important to me since it had no warranty, and I could not afford any big repairs right away). I bought the van and was very happy with it. Within one week however, I went out to start my van and it would not start. I tried jumping it but it would not start. I had some friends look at it, and they said it was probably needing a new starter. So, I called Leskovar because they have an on-site mechanic and I thought perhaps since I had just bought it there, they might repair it at a discount. Well, the salesman I had bought from was gone on vacation, and the manager I spoke with was not only unhelpful, but downright cold and rude. He told me if I had cared about my vehicle I should have purchased a warrantee from them (which was hundreds of dollars). He said, "if YOU don't care about your car, why should we?" It was obvious to me that once a sale was made, the customer did not matter anymore. Luckily for me, when I called the tow truck to come tow me to my own mechanic, the tow truck driver took a minute and looked at the van. He go tout his own jumper cables and hooked it to his tow truck and got it started. It turned out to be just a bad battery. (The battery was one of the things on the checklist from Leskovar that said it had been tested and checked and was in good shape). But the way I was treated by Leskovar won;t be forgotten. I won;t buy a car from them again.

PROS: Great prices, great vehicles
CONS: Bad attitude, poor customer service, unreliable vehicle "checklist"

2
★★☆☆☆

When I was in the market for a new minivan, I checked all the ads and called all the dealers. At Leskovar's I found just the right vehicle: a late model Ford Windstar. I test drove the van and the saleserson was friendly and enjoyable. He was helpful in knowing what features I wanted, and he was not pushy or high pressure. I was a little disappointed that he would not budge on the price, but it was a fair price so I agreed to buy the van. I was shown a fact sheet that said every item on the van had been checked over and tested by their on-site mechanics. I was assured it was in top shape (which was important to me since it had no warranty, and I could not afford any big repairs right away). I bought the van and was very happy with it. Within one week however, I went out to start my van and it would not start. I tried jumping it but it would not start. I had some friends look at it, and they said it was probably needing a new starter. So, I called Leskovar because they have an on-site mechanic and I thought perhaps since I had just bought it there, they might repair it at a discount. Well, the salesman I had bought from was gone on vacation, and the manager I spoke with was not only unhelpful, but downright cold and rude. He told me if I had cared about my vehicle I should have purchased a warrantee from them (which was hundreds of dollars). He said, "if YOU don't care about your car, why should we?" It was obvious to me that once a sale was made, the customer did not matter anymore. Luckily for me, when I called the tow truck to come tow me to my own mechanic, the tow truck driver took a minute and looked at the van. He go tout his own jumper cables and hooked it to his tow truck and got it started. It turned out to be just a bad battery. (The battery was one of the things on the checklist from Leskovar that said it had been tested and checked and was in good shape). But the way I was treated by Leskovar won;t be forgotten. I won;t buy a car from them again.

PROS: Great prices, great vehicles
CONS: Bad attitude, poor customer service, unreliable vehicle "checklist"

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