J R Furniture USA LTD

★★★☆☆
  • 19220 33rd Ave W

    Lynnwood, WA 98036

    Map & Directions
  • 425-776-1499

About J R Furniture USA LTD

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Buyer Beware! No refunds (in tiny print) and a huge restocking fee on purchases. Don't pay for any furniture until it's ready for pickup and you've fully inspected it. We had to complain on BBB AND later get a lawyer to get all of our hard

3
★★★★★

Buyer Beware! No refunds (in tiny print) and a huge restocking fee on purchases. Don't pay for any furniture until it's ready for pickup and you've fully inspected it. We had to complain on BBB AND later get a lawyer to get all of our hard

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I just about bought a sofa loveseat from here.The salesmen was so rude I asked him if this was his best price?? He said our prices are lower than anybody and walked away like I was a pile a #@^%.Then I went to another store and the same sofa love I bought for over a $100 less!! wow never again!!!

1
★☆☆☆☆

I just about bought a sofa loveseat from here.The salesmen was so rude I asked him if this was his best price?? He said our prices are lower than anybody and walked away like I was a pile a #@^%.Then I went to another store and the same sofa love I bought for over a $100 less!! wow never again!!!

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Before I went to JR Furniture in Lynnwood I waste my time in other stores (Anna??s, Levits, Underhills and etc.) In This store Paul helped me DECORATE my family room It looks so good. Thanks to Paul. My room looks and feels like a FAMILY room I recommend you: go to JR and ask for Paul. He is polite, patience and gives best advise.
Susane L.

5
★★★★★

Before I went to JR Furniture in Lynnwood I waste my time in other stores (Anna??s, Levits, Underhills and etc.) In This store Paul helped me DECORATE my family room It looks so good. Thanks to Paul. My room looks and feels like a FAMILY room I recommend you: go to JR and ask for Paul. He is polite, patience and gives best advise.
Susane L.

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By Chaarles H.
Bought a couch from their store in Lynnwood. Upon getting it home found I could not get it thru the narrow door of my mobile. Asked if I could return it the lady who answered the phone, Jo Ann, said I could return it for an in store credit. I was a happy camper. Less than an hour later the mgr. called and recinded the offer. I asked if he believed in customer service. He said he did but would not budge.I offered to pay a 20% restock and he still said no. His solution was " take the couch apart and try with 2 pieces". Not viable at 74 years old. So now I will do my best to steer my friends away from this store. Not only have they lost me as a customer, who knows how many more I can keep away. Anyways be advised that they have a no return policy period.

1
★☆☆☆☆

By Chaarles H.
Bought a couch from their store in Lynnwood. Upon getting it home found I could not get it thru the narrow door of my mobile. Asked if I could return it the lady who answered the phone, Jo Ann, said I could return it for an in store credit. I was a happy camper. Less than an hour later the mgr. called and recinded the offer. I asked if he believed in customer service. He said he did but would not budge.I offered to pay a 20% restock and he still said no. His solution was " take the couch apart and try with 2 pieces". Not viable at 74 years old. So now I will do my best to steer my friends away from this store. Not only have they lost me as a customer, who knows how many more I can keep away. Anyways be advised that they have a no return policy period.

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We went to buy some furniture which was advertise in their monthly flyer and the manager told us it will take 4 weeks very rudely,this guy has no sympathy to talk to people .we tried to call their differnt offices and got hold of one person named mac at south center location ,we never told him about our experience at lynwood location ,but told him waht we want, he took our phone number and called us in 5 minutes letting us know thta for sure u will get in 4 weeks ,but the way he talked we liked him and we told him we are coming to the store , we went after 5 hours as soon as we enetere MAC recongnise us with my voice ( impressive )
we ended up buying from him and we got our furniture before 4 weeks ,,,,buyers be ware all five fingure are not equal .we dont recommend lynwood store but south center is good and big and ask for mac

3
★★★☆☆

We went to buy some furniture which was advertise in their monthly flyer and the manager told us it will take 4 weeks very rudely,this guy has no sympathy to talk to people .we tried to call their differnt offices and got hold of one person named mac at south center location ,we never told him about our experience at lynwood location ,but told him waht we want, he took our phone number and called us in 5 minutes letting us know thta for sure u will get in 4 weeks ,but the way he talked we liked him and we told him we are coming to the store , we went after 5 hours as soon as we enetere MAC recongnise us with my voice ( impressive )
we ended up buying from him and we got our furniture before 4 weeks ,,,,buyers be ware all five fingure are not equal .we dont recommend lynwood store but south center is good and big and ask for mac

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we experienced very very bad customer service ever. The sales girl was very polite but Gary (he said he is the boss) was rude, arrogant and mean to us. we liked a leather couch and offered to pay 1500$ dollars for it. He became very defensive and obnoxious and he felt that our offer insulting to him (I wonder how???.. ) He started treating us very cheap by asking us to buy cheap furniture at this store for the price we offered. He was also rude to my wife who is usually polite and calm. Please stay away from this branch of JR furniture if you put a high cost on your self respect.

1
★☆☆☆☆

we experienced very very bad customer service ever. The sales girl was very polite but Gary (he said he is the boss) was rude, arrogant and mean to us. we liked a leather couch and offered to pay 1500$ dollars for it. He became very defensive and obnoxious and he felt that our offer insulting to him (I wonder how???.. ) He started treating us very cheap by asking us to buy cheap furniture at this store for the price we offered. He was also rude to my wife who is usually polite and calm. Please stay away from this branch of JR furniture if you put a high cost on your self respect.

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