Heritage Bank

★☆☆☆☆
  • 4400 Pacific Ave SE

    Lacey, WA 98503

    Map & Directions
  • 360-491-4350

About Heritage Bank

Hours
Mon-Thu 9am-5pm, Fri 9am-5:30pm

Finance

Finance
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At first I loved this bank because of the small town atmosphere. The staff knew my name when I came in and everything. Then one day, my identitiy was stolen and this bank did not have my back like they claimed they would. The bank manager actually accused me of trying to defraud the bank. At a point where I was already confused and scared, I DID NOT need that kind of an attitude from my bank. I immediately closed and switched banks. This story does not have a happy ending, they did not put the money back into my account even after it was declared fraud.

1
★☆☆☆☆

At first I loved this bank because of the small town atmosphere. The staff knew my name when I came in and everything. Then one day, my identitiy was stolen and this bank did not have my back like they claimed they would. The bank manager actually accused me of trying to defraud the bank. At a point where I was already confused and scared, I DID NOT need that kind of an attitude from my bank. I immediately closed and switched banks. This story does not have a happy ending, they did not put the money back into my account even after it was declared fraud.

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