Fast Water Heater Company

★★★★☆
47.6139 -122.206
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425-643-3464

Bellevue, WA

98004

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Fast Water Heater Co

Bellevue, WA

4.2903 62
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Reviews 1 - 50 of 62. « Previous 1
.

When our water heater needed to be replaced, I called a few places to compare. I ended up going with Home Depot for the price and they contract with Fast Water Heater Company. I called at 0830 am and they were at my house at 1145am the same day. They are knowledgeable, efficient, and got the job done. I was very happy with the service. I highly recommend them.

5
★★★★★

When our water heater needed to be replaced, I called a few places to compare. I ended up going with Home Depot for the price and they contract with Fast Water Heater Company. I called at 0830 am and they were at my house at 1145am the same day. They are knowledgeable, efficient, and got the job done. I was very happy with the service. I highly recommend them.

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Fast Water Heater Company came out 17 years ago and replaced my leaking water heater. My elderly water heater finally gave up and started to leak. I called Fast and once again they worked their magic. Michael was wonderful explaining new codes and how to stop the leaking until they got there. Matt came out asap and put my old water heater out of it's misery and installed a new one. Matt is meticulous, kind and efficient. no surprises, no mess and no drama, Just hot water in less than two hours. Being a repeat customer speaks volumes and I highly recommend Fast Water Heater Company.

5
★★★★★

Fast Water Heater Company came out 17 years ago and replaced my leaking water heater. My elderly water heater finally gave up and started to leak. I called Fast and once again they worked their magic. Michael was wonderful explaining new codes and how to stop the leaking until they got there. Matt came out asap and put my old water heater out of it's misery and installed a new one. Matt is meticulous, kind and efficient. no surprises, no mess and no drama, Just hot water in less than two hours. Being a repeat customer speaks volumes and I highly recommend Fast Water Heater Company.

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The quote was the lowest I received, and the technician was knowledgeable, pleasant and efficient. I called this company of referral from my neighbors. I can now add my referral to theirs.

5
★★★★★

The quote was the lowest I received, and the technician was knowledgeable, pleasant and efficient. I called this company of referral from my neighbors. I can now add my referral to theirs.

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After buying a new house, I wanted to purchase a new water heater - specifically a tankless unit. Fast Water Heater Company actually talked me out of the tankless unit, despite the fact it would have been more money for them, explaining the significant cost to install and the limited savings it would have. Instead, I bought a 50 gallon tank. While weekends are usually difficult to schedule, I was able to schedule for the next Saturday so that I didn't miss work. The installer was excellent, explaining every step of bringing my water heater up to code and even finding a way to save me $200. Overall, it was a great experience.

5
★★★★★

After buying a new house, I wanted to purchase a new water heater - specifically a tankless unit. Fast Water Heater Company actually talked me out of the tankless unit, despite the fact it would have been more money for them, explaining the significant cost to install and the limited savings it would have. Instead, I bought a 50 gallon tank. While weekends are usually difficult to schedule, I was able to schedule for the next Saturday so that I didn't miss work. The installer was excellent, explaining every step of bringing my water heater up to code and even finding a way to save me $200. Overall, it was a great experience.

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7/11/2012
I had my 6 year old 75 gallon water heater begin to leak. I caught it in time before it unloaded in my basement. I was out of hot water and it was 4th of July - Perfect timing. I called another well know brand that came out to give me an estimate and by the time they were done the estimate was about $3K - I had had enough, I knew the range this should it that was ridiculous. I called Fast and they quoted me over the phone and had Dennis at my house by 4pm. He determined that my pressure regulator was not working and was the root cause of the water heater going out after only 6 years. The pressure was over 130 PSI and should be 70 max. This also caused my pressure tank to fail. So after replacing the 75 gal water heater, new pressure valve, new pressure tank the bill was still almost half of the other quote. Dennis is a real pro, he had all the right equipment and did a very profession job. I also had a recirculating pump, that line was cleaned and drained and all is working great. It is amazing the impact of not having hot water!

Thanks Dennis & Fast Water Heater

5
★★★★★

7/11/2012
I had my 6 year old 75 gallon water heater begin to leak. I caught it in time before it unloaded in my basement. I was out of hot water and it was 4th of July - Perfect timing. I called another well know brand that came out to give me an estimate and by the time they were done the estimate was about $3K - I had had enough, I knew the range this should it that was ridiculous. I called Fast and they quoted me over the phone and had Dennis at my house by 4pm. He determined that my pressure regulator was not working and was the root cause of the water heater going out after only 6 years. The pressure was over 130 PSI and should be 70 max. This also caused my pressure tank to fail. So after replacing the 75 gal water heater, new pressure valve, new pressure tank the bill was still almost half of the other quote. Dennis is a real pro, he had all the right equipment and did a very profession job. I also had a recirculating pump, that line was cleaned and drained and all is working great. It is amazing the impact of not having hot water!

Thanks Dennis & Fast Water Heater

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.

Dennis just left after installing our new water heater unit and he couldn't have been nicer or more professional. When he was finished he gave us a thorough briefing on what he had done. This is my second unit from FAST, the last purchased 12 years ago, and I wouldn't hesitate to call again or recommend FAST (and Dennis) to my friends. I'd rate his work as a "10".

P.S. While it is true that a rebate is offered to post a review there is no mention implied or otherwise that the review must be "positive" for the rebate to be paid. I also had to have my unit brought up to "code" and folks, that is the cost of doing business sometimes.

5
★★★★★

Dennis just left after installing our new water heater unit and he couldn't have been nicer or more professional. When he was finished he gave us a thorough briefing on what he had done. This is my second unit from FAST, the last purchased 12 years ago, and I wouldn't hesitate to call again or recommend FAST (and Dennis) to my friends. I'd rate his work as a "10".

P.S. While it is true that a rebate is offered to post a review there is no mention implied or otherwise that the review must be "positive" for the rebate to be paid. I also had to have my unit brought up to "code" and folks, that is the cost of doing business sometimes.

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GREAT COMPANY...My experience with Fast Water Heater Company was great, The service was professional,quick and everything is working well. I would do business with then again, dennis was super. L. G.

5
★★★★★

GREAT COMPANY...My experience with Fast Water Heater Company was great, The service was professional,quick and everything is working well. I would do business with then again, dennis was super. L. G.

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I highly recommend Fast Water Heater! My hot water tank began to leak, and then increased in frequency. I contacted Fast Water Heater and they had a service representative, Brandon Campbell, to my home the very next day! Timing! I am extremely impressed with the service I received and will recommend them to friends and family without hesitation. I tucked my invoice in my home repair file as I will absolutely contact them in the future if needed. At present, my new water heater is installed, clean, up to code and I am completely satisfied!

Dena Stout

5
★★★★★

I highly recommend Fast Water Heater! My hot water tank began to leak, and then increased in frequency. I contacted Fast Water Heater and they had a service representative, Brandon Campbell, to my home the very next day! Timing! I am extremely impressed with the service I received and will recommend them to friends and family without hesitation. I tucked my invoice in my home repair file as I will absolutely contact them in the future if needed. At present, my new water heater is installed, clean, up to code and I am completely satisfied!

Dena Stout

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I lost all hot water and I was sick in bed, and fast came right out and replaced my water heater immediately. I was very pleased
with the man who installed my water heater.

5
★★★★★

I lost all hot water and I was sick in bed, and fast came right out and replaced my water heater immediately. I was very pleased
with the man who installed my water heater.

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First, if you are reading this you probably need a water heater now! I wish I had more time in advance to research the latest energy efficient tankless options. Those often qualify for a tax rebate, but may involve moving the heater to another location or more major plumbing, venting and wiring changes, which take more time. I did get the most efficient drop in replacement system though, fast!

I don't know how I found this water heater company, but I was in need of a fast water heater replacement when my old heater failed while relatives were visiting. Boiling hot water on the stove like the old pioneer days is a poor substitute. They were able to provide options from the most reliable brands, agree on a price, and do the job in less than 24 hours.

Best of all, for each installation the company requests the customer provide detailed feedback and suggestions for improvement in a phone survey on the experience. As a quality and statistical process control geek, that sort of thing stands out in the wild and wooly building contractor business.

Solid, quality, fast!

4
★★★★☆

First, if you are reading this you probably need a water heater now! I wish I had more time in advance to research the latest energy efficient tankless options. Those often qualify for a tax rebate, but may involve moving the heater to another location or more major plumbing, venting and wiring changes, which take more time. I did get the most efficient drop in replacement system though, fast!

I don't know how I found this water heater company, but I was in need of a fast water heater replacement when my old heater failed while relatives were visiting. Boiling hot water on the stove like the old pioneer days is a poor substitute. They were able to provide options from the most reliable brands, agree on a price, and do the job in less than 24 hours.

Best of all, for each installation the company requests the customer provide detailed feedback and suggestions for improvement in a phone survey on the experience. As a quality and statistical process control geek, that sort of thing stands out in the wild and wooly building contractor business.

Solid, quality, fast!

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We ordered a tankless natural gas water heater from Home Depot to replace our aging electric standard water heater. They referred us to Fast Water Heater Company to complete the installation.

Within 24 hours we had a call from Brandon to schedule a time to review the install. He was exceptionally thorough - checking out the gas line service, electrical connection availability, provided options about where the installion should be located and left us a detailed quote. Yes, it was higher than we had hoped for but it has been my experience that you get what you pay for.

We scheduled a date/time to start the installation and Brandon was right on time and ready to start.

He was obviously an experienced journeyman plumber, he had all the required parts and tools on hand. He was knowledgeable about the product, installation requirements, friendly, kept the work area neat and clean, and answered all of our questions about the process. He made sure we were of the down time when he had to shut down the gas service (no heat from the gas furnace) and the amount of down time when we would have no hot water during the installation.

He met all of he targeted times and completed the job within the estimated time frame.

We will use Fast Water Heater again and will specifically ask for Brandon if he is available.

5
★★★★★

We ordered a tankless natural gas water heater from Home Depot to replace our aging electric standard water heater. They referred us to Fast Water Heater Company to complete the installation.

Within 24 hours we had a call from Brandon to schedule a time to review the install. He was exceptionally thorough - checking out the gas line service, electrical connection availability, provided options about where the installion should be located and left us a detailed quote. Yes, it was higher than we had hoped for but it has been my experience that you get what you pay for.

We scheduled a date/time to start the installation and Brandon was right on time and ready to start.

He was obviously an experienced journeyman plumber, he had all the required parts and tools on hand. He was knowledgeable about the product, installation requirements, friendly, kept the work area neat and clean, and answered all of our questions about the process. He made sure we were of the down time when he had to shut down the gas service (no heat from the gas furnace) and the amount of down time when we would have no hot water during the installation.

He met all of he targeted times and completed the job within the estimated time frame.

We will use Fast Water Heater again and will specifically ask for Brandon if he is available.

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The installer was very competent and courteous. I cannot recommend this company. They quote one installation price and do say that there could be more charges based when they get to the house. Of course, there were and they were a lot higher than I thought were reasonable. I would not use them again for any plumbing issue I have.

2
★★☆☆☆

The installer was very competent and courteous. I cannot recommend this company. They quote one installation price and do say that there could be more charges based when they get to the house. Of course, there were and they were a lot higher than I thought were reasonable. I would not use them again for any plumbing issue I have.

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Fast, efficient, on time, and courtious. I would certainly recommend them.

4
★★★★☆

Fast, efficient, on time, and courtious. I would certainly recommend them.

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I went through a 3 day ordeal trying to have a water heater replaced before I began dealing with this company. They were responsive, helpful, and above all prompt. I talked to them at 2 pm or thereabouts, and by 9 pm I had a water heater installed. The technician (Chris) could not have been nicer, or more efficient. I would definitely recommend this company.

5
★★★★★

I went through a 3 day ordeal trying to have a water heater replaced before I began dealing with this company. They were responsive, helpful, and above all prompt. I talked to them at 2 pm or thereabouts, and by 9 pm I had a water heater installed. The technician (Chris) could not have been nicer, or more efficient. I would definitely recommend this company.

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We made the appointment and they made sure that we had a new hot water heater by the end of the day. The tech was knowledgeable and friendly. HIs work was neat and solid. I would not hesitate to recommend these folks in the future.

5
★★★★★

We made the appointment and they made sure that we had a new hot water heater by the end of the day. The tech was knowledgeable and friendly. HIs work was neat and solid. I would not hesitate to recommend these folks in the future.

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Great and friendly professional service. Time took a bit longer than expected but would recommend and use again. Thank you.

4
★★★★☆

Great and friendly professional service. Time took a bit longer than expected but would recommend and use again. Thank you.

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Very professional installation of hot water heater. Smith made the extra effort to get every technical detail right--obviously knows what he's doing. Definitely courteous and explained all charges and aspects of the job thoroughly. Arrived on time. Appreciated quality work. Worth the price.

5
★★★★★

Very professional installation of hot water heater. Smith made the extra effort to get every technical detail right--obviously knows what he's doing. Definitely courteous and explained all charges and aspects of the job thoroughly. Arrived on time. Appreciated quality work. Worth the price.

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Great service and response time even in Rural Cowlitz County. Would highly recommend anyone to use!

5
★★★★★

Great service and response time even in Rural Cowlitz County. Would highly recommend anyone to use!

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Satisfied with installation. Installed within 24 hours (not same day). Very pricey. Extra charges were added on after quote. Installation cost more than the water heater. Happy to have hot water again.

3
★★★☆☆

Satisfied with installation. Installed within 24 hours (not same day). Very pricey. Extra charges were added on after quote. Installation cost more than the water heater. Happy to have hot water again.

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We used Fast Water Heater Company to install our Water heater. Jason did a great job, worked very hard to get our water heater installed and cleaned up after he completed the job. I would recommend this service to everyone. I must compliment Jason for patiently answering all of our questions and doing a professional installation. He' a great addition to the FAST familiy.

5
★★★★★

We used Fast Water Heater Company to install our Water heater. Jason did a great job, worked very hard to get our water heater installed and cleaned up after he completed the job. I would recommend this service to everyone. I must compliment Jason for patiently answering all of our questions and doing a professional installation. He' a great addition to the FAST familiy.

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My installation technician today was SMITH, job # 533810.
He did a very nice job today, he showed up on time, getting everything done and we were very satisfied with his work. Now we have hot water back. Thank you Smith!

I guess the name of the company stand for itself with the work of Smith, that was FAST!

We appreciated it with all the work!

5
★★★★★

My installation technician today was SMITH, job # 533810.
He did a very nice job today, he showed up on time, getting everything done and we were very satisfied with his work. Now we have hot water back. Thank you Smith!

I guess the name of the company stand for itself with the work of Smith, that was FAST!

We appreciated it with all the work!

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I had a water heater replaced and was pleased with the service and the promptness. The tech was early, explained everything and was efficient.

4
★★★★☆

I had a water heater replaced and was pleased with the service and the promptness. The tech was early, explained everything and was efficient.

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Was high bidder but kept promise to better any other bids. On time, no surprises, didn't charge for a couple things not discovered in bid.

5
★★★★★

Was high bidder but kept promise to better any other bids. On time, no surprises, didn't charge for a couple things not discovered in bid.

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We are very happy and pleased with the quality service we received fro Fast Water Heater Company. We would recommend them to anyone.

Patrick R

5
★★★★★

We are very happy and pleased with the quality service we received fro Fast Water Heater Company. We would recommend them to anyone.

Patrick R

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Service was decent and good. They showed up on time according to schedule and were very friendly. Thank you

4
★★★★☆

Service was decent and good. They showed up on time according to schedule and were very friendly. Thank you

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Fast Water Heater Company provided us service less than 24 hours after we called them. Everything was installed quickly and professionally and we haven't experienced any problems with the installation. We would rec this company to our friends and neighbors.

4
★★★★☆

Fast Water Heater Company provided us service less than 24 hours after we called them. Everything was installed quickly and professionally and we haven't experienced any problems with the installation. We would rec this company to our friends and neighbors.

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Excellent!
We used Fast Water Heater Company to install our Water heater. The gentleman did a great job, worked very hard to get our water heater installed and cleaned up after they completed the job. I would recommend this service to everyone. We ended up paying 370.96 cent for the installation...for a job well done.

5
★★★★★

Excellent!
We used Fast Water Heater Company to install our Water heater. The gentleman did a great job, worked very hard to get our water heater installed and cleaned up after they completed the job. I would recommend this service to everyone. We ended up paying 370.96 cent for the installation...for a job well done.

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Two days after I called for an estimate over the phone they were out installing my new tankless hot water heater. Did a fantastic job and came in over $700 less than the nearest competitor.

5
★★★★★

Two days after I called for an estimate over the phone they were out installing my new tankless hot water heater. Did a fantastic job and came in over $700 less than the nearest competitor.

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Very fast service. The worker was polite. Answered all my questions.I would probably use them again.

5
★★★★★

Very fast service. The worker was polite. Answered all my questions.I would probably use them again.

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Long story short, our water heater needed to be replaced. Chris came out and concluded that it was still under warranty but there were several items that the previous installer did not do which needed to be done to bring it up to code. He was very clear in explaining what had to be done and did a very good job of installing it. We're very happy with their service.

5
★★★★★

Long story short, our water heater needed to be replaced. Chris came out and concluded that it was still under warranty but there were several items that the previous installer did not do which needed to be done to bring it up to code. He was very clear in explaining what had to be done and did a very good job of installing it. We're very happy with their service.

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These guys are great. I purchased a hot water heater and installation from FWHC. Competitive price, explained everything up front, did exactly what they said they would do and for exactly the price they quoted. Very professional, competent. Would recommend them to anyone.

5
★★★★★

These guys are great. I purchased a hot water heater and installation from FWHC. Competitive price, explained everything up front, did exactly what they said they would do and for exactly the price they quoted. Very professional, competent. Would recommend them to anyone.

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Just a quick note to compliment Gordon on the installation job he did for our new water heater. My husband had to leave shortly after Gordon arrived. He inspected the installation when he returned home (he is very particular about work done on the house). He looked and simply said, ??I like it.? Believe me, this is high praise coming from him.

We are extremely satisfied with the service we received and the neat job that Gordon did. He seemed very knowledgeable and thorough. The final price charged was just as it was quoted to us when we called so set the appointment. We will definitely recommend your services whenever possible.

5
★★★★★

Just a quick note to compliment Gordon on the installation job he did for our new water heater. My husband had to leave shortly after Gordon arrived. He inspected the installation when he returned home (he is very particular about work done on the house). He looked and simply said, ??I like it.? Believe me, this is high praise coming from him.

We are extremely satisfied with the service we received and the neat job that Gordon did. He seemed very knowledgeable and thorough. The final price charged was just as it was quoted to us when we called so set the appointment. We will definitely recommend your services whenever possible.

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Very fast, knowledgeable, and courteous.

My wife and I originally went with them because their quote over the phone was $600 less than the two other price quotes we received. The final price ended up being near the other two other quotes, but installation and removal of the old water heater only took a few hours.

We ended up being satisfied considering the high quality work and despite the change in price when they came out for the installation. When it comes to installing something like that I??ve discovered that you usually can??t have one without the other.

I would recommend them to anyone who needs a hot water heater installed along with piece of mind that it was done correctly.

3
★★★☆☆

Very fast, knowledgeable, and courteous.

My wife and I originally went with them because their quote over the phone was $600 less than the two other price quotes we received. The final price ended up being near the other two other quotes, but installation and removal of the old water heater only took a few hours.

We ended up being satisfied considering the high quality work and despite the change in price when they came out for the installation. When it comes to installing something like that I??ve discovered that you usually can??t have one without the other.

I would recommend them to anyone who needs a hot water heater installed along with piece of mind that it was done correctly.

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The installer did a fantastic job, very professional, efficient, friendly and great workmanship. I am not as pleased with the pricing though as it turns out the final quote prior to work begin totaled over $1,500 while over the phone estimate was $989 plus tax. I was taken aback when received an email from the office asking me to submit two "positive" reviews in order to receive a $25 rebate. I was applauded at the idea that I am only qualify to receive the measly $25 rebate if my reviews are positive. I spoke with the manager and he said he understand my concern and said that they will revise their email and remove the word "positive". He also offered to a price adjustment once I provided him some information from my other quotes. Life is busy and I am not able to retrace my steps yet but hopefully he will honor both requests; that is the $25 rebate and also the price adjustments when I get around to send him the names of the competitors.
World Class with the installer's workmanship.

3
★★★☆☆

The installer did a fantastic job, very professional, efficient, friendly and great workmanship. I am not as pleased with the pricing though as it turns out the final quote prior to work begin totaled over $1,500 while over the phone estimate was $989 plus tax. I was taken aback when received an email from the office asking me to submit two "positive" reviews in order to receive a $25 rebate. I was applauded at the idea that I am only qualify to receive the measly $25 rebate if my reviews are positive. I spoke with the manager and he said he understand my concern and said that they will revise their email and remove the word "positive". He also offered to a price adjustment once I provided him some information from my other quotes. Life is busy and I am not able to retrace my steps yet but hopefully he will honor both requests; that is the $25 rebate and also the price adjustments when I get around to send him the names of the competitors.
World Class with the installer's workmanship.

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Adam was very professional and knowledgeable working with us to get hot water the same day as the tank went out. Customer service all around was great! We would highly recommend FAST. Price was a little higher than expected.

4
★★★★☆

Adam was very professional and knowledgeable working with us to get hot water the same day as the tank went out. Customer service all around was great! We would highly recommend FAST. Price was a little higher than expected.

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I was very satisfied with my experience with this company. Scheduling was easy and timely. The tech was right on time and incredibly professional. He was knowledgeable with my city codes and did great work. We had hot water again and are set for another decade or so. I would highly recommend them.

5
★★★★★

I was very satisfied with my experience with this company. Scheduling was easy and timely. The tech was right on time and incredibly professional. He was knowledgeable with my city codes and did great work. We had hot water again and are set for another decade or so. I would highly recommend them.

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My experience with Fast Water Heater was 5 stars from the first phone call setting the appointment and explaining the process to the finish. Their scheduler was fantastic and answered all of my questions. Their technician was on time, concientious, efficient and knowledgeable. He used drop cloths to protect my floor and cleaned up everything when finished. I would highly recommend Fast Water Heater!!

5
★★★★★

My experience with Fast Water Heater was 5 stars from the first phone call setting the appointment and explaining the process to the finish. Their scheduler was fantastic and answered all of my questions. Their technician was on time, concientious, efficient and knowledgeable. He used drop cloths to protect my floor and cleaned up everything when finished. I would highly recommend Fast Water Heater!!

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We needed a new water heater and opted for an Eternal Hybrid tankless water heater. Nate the technician was very knowledgeable, helpful, and professional. A job well done with great satisfaction, and a pleasant experience.

5
★★★★★

We needed a new water heater and opted for an Eternal Hybrid tankless water heater. Nate the technician was very knowledgeable, helpful, and professional. A job well done with great satisfaction, and a pleasant experience.

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I had concerns about my 21 year old water heater so I called Fast Water Heater Co. I received a quote over the phone and they could install it immediately. I agreed and the installer came. He looked over my set up and with an additional $500 he could bring my up to code. He explained all he needed to do so I agreed. The job was done quickly and professionally. He answered all my questions. I figured it was well worth the additional cost. I am totally satisfied and I would recommend Fast to anyone. I can now stop worrying about my old water heater.

5
★★★★★

I had concerns about my 21 year old water heater so I called Fast Water Heater Co. I received a quote over the phone and they could install it immediately. I agreed and the installer came. He looked over my set up and with an additional $500 he could bring my up to code. He explained all he needed to do so I agreed. The job was done quickly and professionally. He answered all my questions. I figured it was well worth the additional cost. I am totally satisfied and I would recommend Fast to anyone. I can now stop worrying about my old water heater.

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They were extremely professional, knowledgeable, and fast -contact them in the morning, came home to assess in the afternoon and were there the next day right on time. The job was done also at a very competitive cost. I recommend them to anyone that wants a job well done!

5
★★★★★

They were extremely professional, knowledgeable, and fast -contact them in the morning, came home to assess in the afternoon and were there the next day right on time. The job was done also at a very competitive cost. I recommend them to anyone that wants a job well done!

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We wanted a tankless water heater with minimal wait time for hot water, a long warrenty, and low maintenance. Fast Water Heater recommended and installed an Eternal Hbrid with a whole house circulating pump that met these requirements, and at a competitive price. The install team did an excellent job, including adding an expansion tank at no extra cost when they determined we had a closed system, explaining the functions of our new system, and leaving our premises neat and clean. The only issue we had was that were 2 hours late to the estimate appointment (but on time for the install appointment). Overall, I was very pleased and am happy to recommend them.

5
★★★★★

We wanted a tankless water heater with minimal wait time for hot water, a long warrenty, and low maintenance. Fast Water Heater recommended and installed an Eternal Hbrid with a whole house circulating pump that met these requirements, and at a competitive price. The install team did an excellent job, including adding an expansion tank at no extra cost when they determined we had a closed system, explaining the functions of our new system, and leaving our premises neat and clean. The only issue we had was that were 2 hours late to the estimate appointment (but on time for the install appointment). Overall, I was very pleased and am happy to recommend them.

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Jason replaced a defective hot water heater for me this afternoon. He was very punctual and professional. And, his work was beyond reproach.

5
★★★★★

Jason replaced a defective hot water heater for me this afternoon. He was very punctual and professional. And, his work was beyond reproach.

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We had to replace our water heater after 15 years:). So we of course called around to get quotes but Fast Water Heater was the first one we called as my husband remembered using them over 18 years ago and we had a good experience with them. Dennis was the installer and he was very friendly and professional - gave 100% great customer service. He explained everything he would have to do to bring the new water heater up to code before doing the work which I appreciated. He was done within the time he told me and I was so impressed with everything! I would recommend using them without a doubt!

5
★★★★★

We had to replace our water heater after 15 years:). So we of course called around to get quotes but Fast Water Heater was the first one we called as my husband remembered using them over 18 years ago and we had a good experience with them. Dennis was the installer and he was very friendly and professional - gave 100% great customer service. He explained everything he would have to do to bring the new water heater up to code before doing the work which I appreciated. He was done within the time he told me and I was so impressed with everything! I would recommend using them without a doubt!

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Dennis arrived at my house and quickly assessed the area where the old water heater was. He explained what it would take to get things up to code. He answered all my questioned clearly and in depth. He was pleasant to deal with, and left the area so clean I couldn't tell he had been there. This was a tight area to work in and he worked hard for several hours and come up with some creative solutions to get it all to work. And he was in and out of my house in the pouring rain. This man is clearly an asset the this company. I would recommend this company...and try to get Dennis!

5
★★★★★

Dennis arrived at my house and quickly assessed the area where the old water heater was. He explained what it would take to get things up to code. He answered all my questioned clearly and in depth. He was pleasant to deal with, and left the area so clean I couldn't tell he had been there. This was a tight area to work in and he worked hard for several hours and come up with some creative solutions to get it all to work. And he was in and out of my house in the pouring rain. This man is clearly an asset the this company. I would recommend this company...and try to get Dennis!

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When our pilot light went out suddenly we were without hot water. I had several companies that I called out of the yellow pages come out and got a different answer each time. We decided to buy a new one because we didn't have a sense any of them knew what they were talking about but wanted to sell us something. We went to Home Depot and picked one out and they sent Fast Water Heater to our home that afternoon. Jason was great and told us he felt it was a part and not the entire water heater. Unfortunately that didn't turn out to be true but when he returned they cedited the money we had already spent towards the new heater. He made every effort to see that we got it fixed properly and wasn't just interested in selling us something new. I would highly recommend Fast Water Heater.

4
★★★★☆

When our pilot light went out suddenly we were without hot water. I had several companies that I called out of the yellow pages come out and got a different answer each time. We decided to buy a new one because we didn't have a sense any of them knew what they were talking about but wanted to sell us something. We went to Home Depot and picked one out and they sent Fast Water Heater to our home that afternoon. Jason was great and told us he felt it was a part and not the entire water heater. Unfortunately that didn't turn out to be true but when he returned they cedited the money we had already spent towards the new heater. He made every effort to see that we got it fixed properly and wasn't just interested in selling us something new. I would highly recommend Fast Water Heater.

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It is nice to know that there are still some companies out there that know what they are doing. I found myself with no hot water last week.After some calling around, I determined that I would need to get a new water heater. I have lived overseas for some time and was used to the instant hot water heaters. I called 2 companies before I called Fast. The 1st company sent out a plumber who didn't seem to know much about the product or how to install it. He told me that he was the "estimator" and I would have to speak to the actual guy who would be putting it in to get my questions answered. The 2nd company didn't even show up-no call, no show-no thanks.

I called Fast Water Heaters and spoke to a young lady name Lilly. She was very helpful and answered my questions. She set me up with a time for their plumber, Rod, to come to my home and give me a full price. He too was very nice and patient. I asked him all of the same questions I asked the 1st guy and he had answers for all of them. I felt that he really knew what he was doing. I also liked the fact that Rod said he would be the one to put it in. And, they were $400 less than the first company I had to my home.

It has been 1 week since they put in the new water heater. I have to say that I could not be happier all the way around. From the first call to set up an appointment, to the fact the Rod left my garage cleaner than he found it, I am very happy.

5
★★★★★

It is nice to know that there are still some companies out there that know what they are doing. I found myself with no hot water last week.After some calling around, I determined that I would need to get a new water heater. I have lived overseas for some time and was used to the instant hot water heaters. I called 2 companies before I called Fast. The 1st company sent out a plumber who didn't seem to know much about the product or how to install it. He told me that he was the "estimator" and I would have to speak to the actual guy who would be putting it in to get my questions answered. The 2nd company didn't even show up-no call, no show-no thanks.

I called Fast Water Heaters and spoke to a young lady name Lilly. She was very helpful and answered my questions. She set me up with a time for their plumber, Rod, to come to my home and give me a full price. He too was very nice and patient. I asked him all of the same questions I asked the 1st guy and he had answers for all of them. I felt that he really knew what he was doing. I also liked the fact that Rod said he would be the one to put it in. And, they were $400 less than the first company I had to my home.

It has been 1 week since they put in the new water heater. I have to say that I could not be happier all the way around. From the first call to set up an appointment, to the fact the Rod left my garage cleaner than he found it, I am very happy.

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It is so cold this week - I cannot believe our water heater went out!!!! My neighbor used these guys and there was one of their stickers on my tank. No complaints. I appreciated that they put everything in writing before beginning. They also put an expansion tank on the unit. I also liked that they took the time to explain to me what the expansion tank actually does. I was tempted to install a tankless but we had just replaced our furnace and we can't use the tax credit twice.

5
★★★★★

It is so cold this week - I cannot believe our water heater went out!!!! My neighbor used these guys and there was one of their stickers on my tank. No complaints. I appreciated that they put everything in writing before beginning. They also put an expansion tank on the unit. I also liked that they took the time to explain to me what the expansion tank actually does. I was tempted to install a tankless but we had just replaced our furnace and we can't use the tax credit twice.

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I was very happy with this company. They were on time, they gave me a full quote before beginning work. The work was professional and they cleaned up. Philip Pendergast, Bellevue, WA

5
★★★★★

I was very happy with this company. They were on time, they gave me a full quote before beginning work. The work was professional and they cleaned up. Philip Pendergast, Bellevue, WA

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Prompt, professional, priced right - perfect.
The professionalism exhibited by Matt at Fast Water Heater should be a model for all businesses.

We have the Quiteside system that continually has hot water ?? no waiting. These guys are experts on the tankless water heater systems. Additionally, ours is 3 years old, and as with all technology, 3 years is a lifetime. Therefore, this fix was not a quick fix. Not in a bad way, they just wanted to bring in the best for our ??old? heater system. Therefore, they called in Matt for the next day.

Matt was very knowledgeable, professional, courteous, and responsive. A tankless water heater is his gig and he does this all day every day.

During the installation,

1. Matt arrived at my house ahead of time. Diagnosed the problem and said that he has to order the part from California, and I will come back and install.

2. They had the part overnighted. He was back the day after the part arrived ?? so only a 2-day wait. Matt installed the part, and was successful returning our hot water. However, Matt was not satisfied with leaving, feeling something just wasn??t right. I had no idea ?? at that point, I was already satisfied! Matt asked if he could come back with his supervisor, Steve - without any extra costs to me. Very cool

2. Steve found another problem connected to the first problem ?? another pump for the heat on the house. He explained that they would order the part and come back the day after to install.

3. At the end of the job, Steve & Matt not only voluntarily came back at no charge, but GAVE us the new heat pump for free ?? because of having to wait for parts. Moreover, when was the last time a contractor excluded the price of labor and parts voluntarily?

How do you beat that? I think he is as good as you can get!

Matt, Steve, many thanks!

5
★★★★★

Prompt, professional, priced right - perfect.
The professionalism exhibited by Matt at Fast Water Heater should be a model for all businesses.

We have the Quiteside system that continually has hot water ?? no waiting. These guys are experts on the tankless water heater systems. Additionally, ours is 3 years old, and as with all technology, 3 years is a lifetime. Therefore, this fix was not a quick fix. Not in a bad way, they just wanted to bring in the best for our ??old? heater system. Therefore, they called in Matt for the next day.

Matt was very knowledgeable, professional, courteous, and responsive. A tankless water heater is his gig and he does this all day every day.

During the installation,

1. Matt arrived at my house ahead of time. Diagnosed the problem and said that he has to order the part from California, and I will come back and install.

2. They had the part overnighted. He was back the day after the part arrived ?? so only a 2-day wait. Matt installed the part, and was successful returning our hot water. However, Matt was not satisfied with leaving, feeling something just wasn??t right. I had no idea ?? at that point, I was already satisfied! Matt asked if he could come back with his supervisor, Steve - without any extra costs to me. Very cool

2. Steve found another problem connected to the first problem ?? another pump for the heat on the house. He explained that they would order the part and come back the day after to install.

3. At the end of the job, Steve & Matt not only voluntarily came back at no charge, but GAVE us the new heat pump for free ?? because of having to wait for parts. Moreover, when was the last time a contractor excluded the price of labor and parts voluntarily?

How do you beat that? I think he is as good as you can get!

Matt, Steve, many thanks!

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We purchased through this company directly but I guess they also install for Home Depot. We were in a bind as we had family coming and our old water heater was leaking. We called them at 10 and they were here at 3 and done by 5. All in I paid $1123 - they brought the heater up to code and they did charge me for a permit which I received yesterday via mail. The work looks professional and the company seemed more professional than your average mom and pop.

5
★★★★★

We purchased through this company directly but I guess they also install for Home Depot. We were in a bind as we had family coming and our old water heater was leaking. We called them at 10 and they were here at 3 and done by 5. All in I paid $1123 - they brought the heater up to code and they did charge me for a permit which I received yesterday via mail. The work looks professional and the company seemed more professional than your average mom and pop.

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