Dobson & Muller

★☆☆☆☆
  • 316 2nd Ave S

    Kent, WA 98032

    Map & Directions
  • 253-852-6029

About Dobson & Muller

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED
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Finance

Finance
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"I do NOT recommend this CPA Firm, Laurie Hanks in particular. As a small business owner / health care professional, I contracted with her to prepare my 2012 business early February 2013. Taxes are due March 15, 2013. I received an email notification (not even a telephone call) on March 12th (3 days before the return is due to be filed!) that she is "unable to provide the services [I] require." She indicated she "must therefore withdraw from the engagement to prepare your federal joint income tax return due April 15, 2013 and also withdraw from any and all work related" to my business taxes dur March 15, 2013. There was no notification that there would be a problem preparing my very simple tax return until I received this email. I sent an email, made a telephone call and drove down to her office in Kent, WA (1 hour and 45 minutes away) to inquire why this decision was made, urging her to reconsider or at least provide me referrals to other CPAs who might assist me and was given no explanation other than "this is a stressful time of year for me, and I don't have time to take on another client."

Additionally, as unprofessional as it is to withdraw from the engagement to prepare my simple taxes three days before my return is to be filed, one would think referrals would at least be provided. She promised to send me some, but I have not received any yet.

I strongly urge you to consider hiring a different CPA than Laurie Hanks so that you are not left in the situation I was, with not enough time to hire another CPA to file taxes on time."

1
★☆☆☆☆

"I do NOT recommend this CPA Firm, Laurie Hanks in particular. As a small business owner / health care professional, I contracted with her to prepare my 2012 business early February 2013. Taxes are due March 15, 2013. I received an email notification (not even a telephone call) on March 12th (3 days before the return is due to be filed!) that she is "unable to provide the services [I] require." She indicated she "must therefore withdraw from the engagement to prepare your federal joint income tax return due April 15, 2013 and also withdraw from any and all work related" to my business taxes dur March 15, 2013. There was no notification that there would be a problem preparing my very simple tax return until I received this email. I sent an email, made a telephone call and drove down to her office in Kent, WA (1 hour and 45 minutes away) to inquire why this decision was made, urging her to reconsider or at least provide me referrals to other CPAs who might assist me and was given no explanation other than "this is a stressful time of year for me, and I don't have time to take on another client."

Additionally, as unprofessional as it is to withdraw from the engagement to prepare my simple taxes three days before my return is to be filed, one would think referrals would at least be provided. She promised to send me some, but I have not received any yet.

I strongly urge you to consider hiring a different CPA than Laurie Hanks so that you are not left in the situation I was, with not enough time to hire another CPA to file taxes on time."

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