Ristorante Auguri

★★★★☆
  • 18 Auburn Way S

    Auburn, WA 98002

    Cross street: E Main Street

    Map & Directions
  • 253-887-1559

Food

Food
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this is a FYI, Auguri Ristorante has been closed for almost a year in July, witch was owned by Jack. The new restaurant is named Don Giovanni and is owned by the Nardone family Giovanni and Michelina. this restaurant is amazing the menu is all old recipes from the family going back generations the Nardone family are real Italian born in Caserta Napoli. there chefs Ricardo and Michele are also from Italy you can not get more Authentic then that,the food is to die for everything is made fresh to serve and the staff to love for. Mamma Michelina also sing very beautifully in Italian opera. The staff and Family at Don Giovanni is so welcoming the first step you take in the restaurant you are considered Famila (Family) Giovanni and Michelina are such amazing sweet and loving people they kiss and hug the first time they meet you. I went to this restaurant thinking it still was Auguri, for that is what is said in the internet I am so glad they bought the old building belonging to Jack (Auguri) you have to come and eat at this amazing new Restaurant Don Giovanni's the food is heavenly and there wine collection witch is The Nardone winery from Italy and California is to die for, I am so happy this Family has done an amazing thing to Auburn. I am not hear to put Auguri Down I am hear to put Don Giovanni on the map. you have to go and see for yourself I promise you will feel the same way as a lot of people do in Auburn. so like I said it is a new Restaurant that is owned by new amazing real Italian Family the Nardone Family. I and a lot of people give it a 5 star , world class Ristorante !!!!!! PS I almost forgot it has amazing live Music on Wednesday and Sunday. I just finished eating a amazing Crusted Halibut dinner tonight on there new Tuscany patio it was heavenly two thumps up. You need to go here again at Don Giovanni . Grazie

5
★★★★★

this is a FYI, Auguri Ristorante has been closed for almost a year in July, witch was owned by Jack. The new restaurant is named Don Giovanni and is owned by the Nardone family Giovanni and Michelina. this restaurant is amazing the menu is all old recipes from the family going back generations the Nardone family are real Italian born in Caserta Napoli. there chefs Ricardo and Michele are also from Italy you can not get more Authentic then that,the food is to die for everything is made fresh to serve and the staff to love for. Mamma Michelina also sing very beautifully in Italian opera. The staff and Family at Don Giovanni is so welcoming the first step you take in the restaurant you are considered Famila (Family) Giovanni and Michelina are such amazing sweet and loving people they kiss and hug the first time they meet you. I went to this restaurant thinking it still was Auguri, for that is what is said in the internet I am so glad they bought the old building belonging to Jack (Auguri) you have to come and eat at this amazing new Restaurant Don Giovanni's the food is heavenly and there wine collection witch is The Nardone winery from Italy and California is to die for, I am so happy this Family has done an amazing thing to Auburn. I am not hear to put Auguri Down I am hear to put Don Giovanni on the map. you have to go and see for yourself I promise you will feel the same way as a lot of people do in Auburn. so like I said it is a new Restaurant that is owned by new amazing real Italian Family the Nardone Family. I and a lot of people give it a 5 star , world class Ristorante !!!!!! PS I almost forgot it has amazing live Music on Wednesday and Sunday. I just finished eating a amazing Crusted Halibut dinner tonight on there new Tuscany patio it was heavenly two thumps up. You need to go here again at Don Giovanni . Grazie

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BUT IT SHOULD BE CLOSED!!! THE OWNER ALONE IS THE PROBLEM. HE DOESN'T RESPECT HIS STAFF, CUSTOMERS, OR HIMSELF. CLOSE YOUR DOORS AND PUT THIS PLACE TO REST. PLEEEASE.

3
★★★★★

BUT IT SHOULD BE CLOSED!!! THE OWNER ALONE IS THE PROBLEM. HE DOESN'T RESPECT HIS STAFF, CUSTOMERS, OR HIMSELF. CLOSE YOUR DOORS AND PUT THIS PLACE TO REST. PLEEEASE.

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THIS PLACE IS NOT CLOSED!!! The owner, Jack, is an Italian Guru! You MUST try this place if you value authentic and delicious Italian cuisine.

3
★★★★★

THIS PLACE IS NOT CLOSED!!! The owner, Jack, is an Italian Guru! You MUST try this place if you value authentic and delicious Italian cuisine.

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The reviews were really mixed, but we went anyways. Wait service was very nice. But the guy (owner?) was just a little too much of an annoyance. Speaking of annoyed. We all got a double-side, single sheet, PAPER menu that had been on

3
★★★★★

The reviews were really mixed, but we went anyways. Wait service was very nice. But the guy (owner?) was just a little too much of an annoyance. Speaking of annoyed. We all got a double-side, single sheet, PAPER menu that had been on

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Unbelieve everything. If you live anywhere near this place its a must go. The food is outstanding. There is not a southend place that offers portion sizes, quality or the feel of a place like this. Do yourself a favor and try it. BTW

3
★★★★★

Unbelieve everything. If you live anywhere near this place its a must go. The food is outstanding. There is not a southend place that offers portion sizes, quality or the feel of a place like this. Do yourself a favor and try it. BTW

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Our Family discovered this cute little Italian place a few months back when passing through town. The service was super, but the food, omgosh ,some of the tastiest food we've EVER eaten! We couldn't stop eating off each others dishes!

3
★★★★★

Our Family discovered this cute little Italian place a few months back when passing through town. The service was super, but the food, omgosh ,some of the tastiest food we've EVER eaten! We couldn't stop eating off each others dishes!

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I don't understand the negative reviews on this restaurant?! Sure its not a brand new place but to call it dirty is a huge overstatement. Simply put, if you're looking for great Italian food this place cannot be beat! Jack, the owner was

3
★★★★★

I don't understand the negative reviews on this restaurant?! Sure its not a brand new place but to call it dirty is a huge overstatement. Simply put, if you're looking for great Italian food this place cannot be beat! Jack, the owner was

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Owner was standing directly in front of entrance, smoking and repeatedly setting his glass of beer on the sidewalk. We thought he was a homeless guy and walked around him to enter the restaurant.

We had a gift certificate in hand,

3
★★★★★

Owner was standing directly in front of entrance, smoking and repeatedly setting his glass of beer on the sidewalk. We thought he was a homeless guy and walked around him to enter the restaurant.

We had a gift certificate in hand,

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Owner was standing directly in front of entrance, smoking and repeatedly setting his glass of beer on the sidewalk. We thought he was a homeless guy and walked around him to enter the restaurant.
We had a gift certificate in hand,

3
★★★★★

Owner was standing directly in front of entrance, smoking and repeatedly setting his glass of beer on the sidewalk. We thought he was a homeless guy and walked around him to enter the restaurant.
We had a gift certificate in hand,

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If I could give it NO STARS I would. Should you not follow my advise, please make sure your health insurance is fully paid

3
★★★★★

If I could give it NO STARS I would. Should you not follow my advise, please make sure your health insurance is fully paid

.

Visited this Auburn landmark this past weekend had the 20 oz NY steak and it was superb, my wife had the scallops and was in heaven. Service was attentive, bar area was lively ( 9pm we were there). Definite gem !

3
★★★★★

Visited this Auburn landmark this past weekend had the 20 oz NY steak and it was superb, my wife had the scallops and was in heaven. Service was attentive, bar area was lively ( 9pm we were there). Definite gem !

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Jack cooks the best Italian food I have had.....I have traveled the world and he knows knows how to put it together....great wine...his staff is great....they are so friendly....you just go in once and come back they remember you.....give

3
★★★★★

Jack cooks the best Italian food I have had.....I have traveled the world and he knows knows how to put it together....great wine...his staff is great....they are so friendly....you just go in once and come back they remember you.....give

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THIS RESTAURANT SIMPLY HAS THE BEST ITALIAN FOOD IN KING COUNTY...PERIOD! \r
I can't, for the life of me, understand the negative reviews of this restaurant! I've been eating at Auguri along with my wife for the past 5+ years and have

3
★★★★★

THIS RESTAURANT SIMPLY HAS THE BEST ITALIAN FOOD IN KING COUNTY...PERIOD! \r
I can't, for the life of me, understand the negative reviews of this restaurant! I've been eating at Auguri along with my wife for the past 5+ years and have

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If I could give this place 0 stars i would! We stood at the door for 10 minutes before we were seated. The owner ??? walked by us 10+ times. Finally he motions to an open table, throws the menu on it and disapears. After 20 minutes of

3
★★★★★

If I could give this place 0 stars i would! We stood at the door for 10 minutes before we were seated. The owner ??? walked by us 10+ times. Finally he motions to an open table, throws the menu on it and disapears. After 20 minutes of

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We ate here twice last week and the food is amazing. We seem to eat here more and more...there just is nothing around Auburn (or Sumner or Puyallup) that compares. Luigi, the waiter, bartender, busboy, hostess is something special. And

3
★★★★★

We ate here twice last week and the food is amazing. We seem to eat here more and more...there just is nothing around Auburn (or Sumner or Puyallup) that compares. Luigi, the waiter, bartender, busboy, hostess is something special. And

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I had dinner at Auguri's last night and it had to be the BEST dinner I have had in ages...The one thing I like about Auguri's is you can ask the chief what is his special and you will not find it on any menu out there...it is always

3
★★★★★

I had dinner at Auguri's last night and it had to be the BEST dinner I have had in ages...The one thing I like about Auguri's is you can ask the chief what is his special and you will not find it on any menu out there...it is always

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Definitely wish I would've read these reviews before eating here. Service was ok, food was average (somewhat undercooked), but the fun surprise was the hair in my drink.

After speaking to the owner (whom we suspect was drunk) and

3
★★★★★

Definitely wish I would've read these reviews before eating here. Service was ok, food was average (somewhat undercooked), but the fun surprise was the hair in my drink.

After speaking to the owner (whom we suspect was drunk) and

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Excellent small restaurant. My wife and I couldn't get in to Olive Garden, and then I remembered someone had told me Ristorante Auguri was good. It was such a nice change from the chain restaurants.

3
★★★★★

Excellent small restaurant. My wife and I couldn't get in to Olive Garden, and then I remembered someone had told me Ristorante Auguri was good. It was such a nice change from the chain restaurants.

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We'd highly recommend Ristorante Auguri to anyone and everyone who can appreciate mouth watering, italian food. The dessert is even yummy!

3
★★★★★

We'd highly recommend Ristorante Auguri to anyone and everyone who can appreciate mouth watering, italian food. The dessert is even yummy!

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good food-good prices- nice atmospere. have been there 5-6 times with no problems.

3
★★★★★

good food-good prices- nice atmospere. have been there 5-6 times with no problems.

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Talk about authentic Italian food! Ristorante Auguri is the place to go if you want authentic Italian food in a classy environment. My family and I will be returning to Ristorante Auguri. The portions are plentiful to where my 2 children

3
★★★★★

Talk about authentic Italian food! Ristorante Auguri is the place to go if you want authentic Italian food in a classy environment. My family and I will be returning to Ristorante Auguri. The portions are plentiful to where my 2 children

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Ristorante Auguri was an amazing experience for me. It brought me back to my childhood when my grandma would cook me food. Our meals tasted very authentic. My wife and i will most definitely be returning to Ristorante Auguri.

3
★★★★★

Ristorante Auguri was an amazing experience for me. It brought me back to my childhood when my grandma would cook me food. Our meals tasted very authentic. My wife and i will most definitely be returning to Ristorante Auguri.

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This was the worst restaurant experience I can remember in my 40 years. The menu looked really nice. I thought I would have the braised leg of lamb (one of my all time favorites) and my wife decided on the Duck. When we went to order

3
★★★★★

This was the worst restaurant experience I can remember in my 40 years. The menu looked really nice. I thought I would have the braised leg of lamb (one of my all time favorites) and my wife decided on the Duck. When we went to order

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Auburn does not have many restaurant choices and my friend and I wanted some good Italian food so we thought we would try this place. We waited FOREVER for our drinks and apps. The waitress neede more help. She was overwhelmed with the amount of tables she had. Where are the rest of the employees? They must have been scared away by the owner/manager (not sure which he is) who was yelling at the cooks in the back. He came out to see how things were going, peering down at us like we were invading his personal space. I will never go back to this restaurant. The food was OK, but the prices were outrageous - bad service and bad atmosphere. We were looking for a nice relaxing atmosphere and instead felt like we were trapped until our meal was over.

0
★☆☆☆☆

Auburn does not have many restaurant choices and my friend and I wanted some good Italian food so we thought we would try this place. We waited FOREVER for our drinks and apps. The waitress neede more help. She was overwhelmed with the amount of tables she had. Where are the rest of the employees? They must have been scared away by the owner/manager (not sure which he is) who was yelling at the cooks in the back. He came out to see how things were going, peering down at us like we were invading his personal space. I will never go back to this restaurant. The food was OK, but the prices were outrageous - bad service and bad atmosphere. We were looking for a nice relaxing atmosphere and instead felt like we were trapped until our meal was over.

Pros: 0

Cons: owner/manager, waitress, food, atmosphere

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Great food w/ attitude.
Great old school Italian food. Was not expecting to be as authentic as it was. Will go again and again. Not sure about the bad review below. Sounds like a former employee that was fired. Knows way too much info to be a customer.
The eggplant was average but the fresh tomato salad was better then I thought and the lamb shank was like butter. The red was nice. Check out the specials.
Salud, Dom

2
★★★★☆

Great food w/ attitude.
Great old school Italian food. Was not expecting to be as authentic as it was. Will go again and again. Not sure about the bad review below. Sounds like a former employee that was fired. Knows way too much info to be a customer.
The eggplant was average but the fresh tomato salad was better then I thought and the lamb shank was like butter. The red was nice. Check out the specials.
Salud, Dom

Pros: Food, wine, and service

Cons: none

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I wish to echo the previous positive reviews! I am secon generation Italian and there is a certain "something" that Grandma's food had that its definately present in the wonderful food at Auguri! Nd "Sophia" is wonderful too!

2
★★★★☆

I wish to echo the previous positive reviews! I am secon generation Italian and there is a certain "something" that Grandma's food had that its definately present in the wonderful food at Auguri! Nd "Sophia" is wonderful too!

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The food was delicious and the jazz music was pleasant to listen to during dinner.

2
★★★★☆

The food was delicious and the jazz music was pleasant to listen to during dinner.

Pros: Delicious Food

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I'm an East Coast Italian that had been longing for some good Italian food here in Washington for the last 10 years. I have been to every 4 star restaurant in the Seattle area and in South King County and they were all incredibly disappointing.

My husband had insisted that I try Ristorate Augori and provided the reviews on this site, I was slightly apprehensive. The comments regarding the owners brashness were typical of what you would hear about every Italian man in South Philly, so those comments really didn't hold much water...you should expect any older Italian man to be that way if you want good Italian food in Philly.

Oh My God was this food good!!!! The food was perfectly cooked and was prepared exactly how it should be. We ordered calamari that was impeccably cooked in an absolutely incredible red sauce, I had a ravioli chicken dinner in which the chicken was melting in my mouth, and the tiramisu for dessert was very evidently homemade and delicious! I have paid incredible amounts of money, two to three times the bill we had at Ristorante Augori, at 4-5 star "Italian" restaurants in Seattle and the food had half the taste.

We had perfect service and the owner was quite friendly, however even if there were poor service at this restaurant, the food is so absolutely fabulous, I would deal with it!

You need to try this restaurant!!

2
★★★★★

I'm an East Coast Italian that had been longing for some good Italian food here in Washington for the last 10 years. I have been to every 4 star restaurant in the Seattle area and in South King County and they were all incredibly disappointing.

My husband had insisted that I try Ristorate Augori and provided the reviews on this site, I was slightly apprehensive. The comments regarding the owners brashness were typical of what you would hear about every Italian man in South Philly, so those comments really didn't hold much water...you should expect any older Italian man to be that way if you want good Italian food in Philly.

Oh My God was this food good!!!! The food was perfectly cooked and was prepared exactly how it should be. We ordered calamari that was impeccably cooked in an absolutely incredible red sauce, I had a ravioli chicken dinner in which the chicken was melting in my mouth, and the tiramisu for dessert was very evidently homemade and delicious! I have paid incredible amounts of money, two to three times the bill we had at Ristorante Augori, at 4-5 star "Italian" restaurants in Seattle and the food had half the taste.

We had perfect service and the owner was quite friendly, however even if there were poor service at this restaurant, the food is so absolutely fabulous, I would deal with it!

You need to try this restaurant!!

Pros: Impeccable food

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This place is filthy, the food is awful when the owner is cooking and the ro@ches get into everything including the coolers and all the pans of food overnight, I frequently had to clean r@t feces out of places an throw away tons of food. Stay away from this place. The owner even has the nerve to gyp his own employees and steal their money.

0
★☆☆☆☆

This place is filthy, the food is awful when the owner is cooking and the ro@ches get into everything including the coolers and all the pans of food overnight, I frequently had to clean r@t feces out of places an throw away tons of food. Stay away from this place. The owner even has the nerve to gyp his own employees and steal their money.

Pros: The owner is a huge joke and a drunk

Cons: Ro@ches in the kitchen, fridge doesn't close

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Was looking for an Italian Restaurant to cater my event, Auguri's was mentioned and after reading your reviews going elsewhere.

0
★☆☆☆☆

Was looking for an Italian Restaurant to cater my event, Auguri's was mentioned and after reading your reviews going elsewhere.

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Good food but on the expensive side. We have tried this restaurant several times with years in between visits- thinking something might change but it's usually good food, slow service and too expensive for what you get. Good food though!

2
★★☆☆☆

Good food but on the expensive side. We have tried this restaurant several times with years in between visits- thinking something might change but it's usually good food, slow service and too expensive for what you get. Good food though!

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I had been planning on visiting this restaurant for about six months now. I first heard about it on the train from some other professional people. I was warned about the owner being very rude and the food high-priced, but I thought it was worth a try. Unfortunately, I should have found somewhere else. I was hard pressed to find anything very Italian here. I met the owner as he was standing outside of the restaurant. He was friendly. As we entered the restaurant, we stood for a couple of minutes waiting to see if anyone was around. The owner walked through the door and noticed we were still standing without any notice by staff of being there. We should have walked out there. He seated us, and let the waitress know that we had been waiting. She snapped back at him and wasn't too thrilled to be directed to us. She did get friendlier while we were there. Looking at the menu, I asked the waitress some questions if there was any cappelllini (what Italian restaurant doesn't serve cappellini?) or what the meatballs were made of (every Italian knows there's only one way to make a meatball -pork, beef and veal). She looked at me like it was the stupidest question. We ordered two very basic dishes, and were not impressed. When I pay these prices for Italian food, I want it Italian- not bland like someone was scared to use spices. Part of the spaghettini was burned, chicken tasted like it was fried in oil previously used for fish (and not completely cooked through on the end). Music playing was some kind of remake (crazy, I thought at least Dean Martin or hey- something operatic?) Personally, I don't see how anyone can be unhappy around anything Italian, but this place manages. I TOTALLY do not recommend this restaurant.

0
★☆☆☆☆

I had been planning on visiting this restaurant for about six months now. I first heard about it on the train from some other professional people. I was warned about the owner being very rude and the food high-priced, but I thought it was worth a try. Unfortunately, I should have found somewhere else. I was hard pressed to find anything very Italian here. I met the owner as he was standing outside of the restaurant. He was friendly. As we entered the restaurant, we stood for a couple of minutes waiting to see if anyone was around. The owner walked through the door and noticed we were still standing without any notice by staff of being there. We should have walked out there. He seated us, and let the waitress know that we had been waiting. She snapped back at him and wasn't too thrilled to be directed to us. She did get friendlier while we were there. Looking at the menu, I asked the waitress some questions if there was any cappelllini (what Italian restaurant doesn't serve cappellini?) or what the meatballs were made of (every Italian knows there's only one way to make a meatball -pork, beef and veal). She looked at me like it was the stupidest question. We ordered two very basic dishes, and were not impressed. When I pay these prices for Italian food, I want it Italian- not bland like someone was scared to use spices. Part of the spaghettini was burned, chicken tasted like it was fried in oil previously used for fish (and not completely cooked through on the end). Music playing was some kind of remake (crazy, I thought at least Dean Martin or hey- something operatic?) Personally, I don't see how anyone can be unhappy around anything Italian, but this place manages. I TOTALLY do not recommend this restaurant.

Pros: Nice pictures on the wall

Cons: The food- the unhappy complaining waitress

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We had tried this place a couple years ago, it did not go well. We decided to give it another try to see if things had changed. We received our initial cocktails fine, but that is pretty much the end of the good things. The first three wines I tried to order off the wine list were not available. The owner helped our server pick a different one out. She opened it withour bringing glasses, then went and got them, proceeding to pour out the wine for everyone without even going through the basics of me trying it first. If the wine had been bad, I would have had no recourse since she did this. My friends had pizzas, which were good. I ordered the duck with polenta. The server said they were out of polenta, so I asked for mashed potatoes. Instead I got overcooked roasted red potatoes. My entree came out almost 10 minutes after everyone elses, I finally had to tell them to go ahead and eat so at least some of us could have a decent meal. The duck was bland to be kind. I asked about dessert options and has to choose between "something from the Cheesecake Factory" as she put it, or Tirimasu. Again, not a nasty dessert, but very bland. And, an italian restaurant that does not have an espresso machine? To be fair, the server did check back on us several times. The owner was visible burt never came to check in with us, odd since we were the only table in the entire dining room. It's too bad really. We dropped$175 on dinner (for two) that was every bit as disappointing as the last time we were in. Never again.

1
★★☆☆☆

We had tried this place a couple years ago, it did not go well. We decided to give it another try to see if things had changed. We received our initial cocktails fine, but that is pretty much the end of the good things. The first three wines I tried to order off the wine list were not available. The owner helped our server pick a different one out. She opened it withour bringing glasses, then went and got them, proceeding to pour out the wine for everyone without even going through the basics of me trying it first. If the wine had been bad, I would have had no recourse since she did this. My friends had pizzas, which were good. I ordered the duck with polenta. The server said they were out of polenta, so I asked for mashed potatoes. Instead I got overcooked roasted red potatoes. My entree came out almost 10 minutes after everyone elses, I finally had to tell them to go ahead and eat so at least some of us could have a decent meal. The duck was bland to be kind. I asked about dessert options and has to choose between "something from the Cheesecake Factory" as she put it, or Tirimasu. Again, not a nasty dessert, but very bland. And, an italian restaurant that does not have an espresso machine? To be fair, the server did check back on us several times. The owner was visible burt never came to check in with us, odd since we were the only table in the entire dining room. It's too bad really. We dropped$175 on dinner (for two) that was every bit as disappointing as the last time we were in. Never again.

Cons: Out of date wine list, untrained staff

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I typed in Italian restaurants with my zip code and Auguris came up....I had forgotten about this place but about 6 to 7 years ago when I was still waiting tables and living in Auburn I got a job at this place (only lasted for about a month cause the owner was a obnoxious drunk who intimidated and yelled at everyone, including the customers)...... The negative comments are so right on that it makes laugh and SHOCKED that he's still in business.... ya the food was good but who treats people (customers) the way he does...... Let me share one more thing with you all.......TRUE STORY>>>>Cockroaches in the cold storage out back, they were everywhere....I even called the health board it was so gross.......food that hadn't been properly stored or wrapped....The kitchen was DIRTY and everyone has already discussed the piece of c**p owner Jack....He's a total drunk and on Saturday nights he'd drink like a fish while his young boy would sit at the bar (against the law) then DRIVE him home.......... Like I said, I can't believe this place is still in business........
I almost forgot to share one more thing.... The silverware would always come out from the dish pit still having food particles stuck to it and I watched a busboy pick the "crusties" off a fork and then wipe the fork on his pants to "polish" it up and then set the table with it..... mmm mmm yummy!!!

I didn't want you all thinking I was making this up so I went to King County Public records and as recently as November of 2008 this what Public Health had to say..... When I copy and paste it here it doesn't show the "red" or "blue" colors which indicate "very serious heath hazzard" or "not as serious" but your welcome to go see for yourself.......... Make sure you don't miss the "insects, rodents, and animals present" part....

Inspection Type

Date

Score
.
Routine Inspection/Field Review

11/04/2008

32
-Raw meats, poultry, aquatic foods not stored away from ready-to-eat foods
-Food worker card not available or current, new food workers not trained
-Insects, rodents, animals present; entrance uncontrolled
-Inadequate hand washing facilities
-Food and non-food contact surfaces not properly used and constructed; non-cleanable
-Physical facilities not properly installed, maintained, clean; unnecessary persons not excluded from establishment

0
★☆☆☆☆

I typed in Italian restaurants with my zip code and Auguris came up....I had forgotten about this place but about 6 to 7 years ago when I was still waiting tables and living in Auburn I got a job at this place (only lasted for about a month cause the owner was a obnoxious drunk who intimidated and yelled at everyone, including the customers)...... The negative comments are so right on that it makes laugh and SHOCKED that he's still in business.... ya the food was good but who treats people (customers) the way he does...... Let me share one more thing with you all.......TRUE STORY>>>>Cockroaches in the cold storage out back, they were everywhere....I even called the health board it was so gross.......food that hadn't been properly stored or wrapped....The kitchen was DIRTY and everyone has already discussed the piece of c**p owner Jack....He's a total drunk and on Saturday nights he'd drink like a fish while his young boy would sit at the bar (against the law) then DRIVE him home.......... Like I said, I can't believe this place is still in business........
I almost forgot to share one more thing.... The silverware would always come out from the dish pit still having food particles stuck to it and I watched a busboy pick the "crusties" off a fork and then wipe the fork on his pants to "polish" it up and then set the table with it..... mmm mmm yummy!!!

I didn't want you all thinking I was making this up so I went to King County Public records and as recently as November of 2008 this what Public Health had to say..... When I copy and paste it here it doesn't show the "red" or "blue" colors which indicate "very serious heath hazzard" or "not as serious" but your welcome to go see for yourself.......... Make sure you don't miss the "insects, rodents, and animals present" part....

Inspection Type

Date

Score
.
Routine Inspection/Field Review

11/04/2008

32
-Raw meats, poultry, aquatic foods not stored away from ready-to-eat foods
-Food worker card not available or current, new food workers not trained
-Insects, rodents, animals present; entrance uncontrolled
-Inadequate hand washing facilities
-Food and non-food contact surfaces not properly used and constructed; non-cleanable
-Physical facilities not properly installed, maintained, clean; unnecessary persons not excluded from establishment

Pros: food

Cons: pest and owner

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I love reading reviews about this restaurant almost as much as I love going to there. It is so strange that so many people have had such a bad time. We have only had the nicest wait-staff and the best food! I love this place and I try to go all the time. The food is costly but I think it is worth it. The wait can be long too but that is part of the experience. You can get good and slow and fast and crappy but it is difficult to get good and fast. I love this place and I love the wait and the experience.

3
★★★☆☆

I love reading reviews about this restaurant almost as much as I love going to there. It is so strange that so many people have had such a bad time. We have only had the nicest wait-staff and the best food! I love this place and I try to go all the time. The food is costly but I think it is worth it. The wait can be long too but that is part of the experience. You can get good and slow and fast and crappy but it is difficult to get good and fast. I love this place and I love the wait and the experience.

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Me and my boyfriend had gone their before and had a wonderful time. Come to find out it was when the owner wasn't there. The next time we went we were really excited. Unfortunately the owner was there. He came to the door to seat us after screaming at one of the wait staff, then sat us a a very little table, threw the menus down on the table and left. The waitress was very rude. Granted she was just screamed at by a real loser, still she was not the nicest person. While she was taking our order, my boyfriend mentioned that we wanted to buy a bottle of wine. She went and got the owner, which he then was really nice to us. (Small hint: talk to him about wine, he'll be your best friend!!!) After receiving our wine, it took 25 minutes for our waitress to come back. She brought us our appetizers then walked away with out taking our dinner order. We had the calamari to start and it was cold. After complaining about the calamari, she didn't even say "sorry, let me see if i can fix that for you" or "ill have them make you a new one". She just took it without saying anything, then returned to take our order. When we got our food, she tossed it on the table, almost spilling the sauce from my boyfriends lasagna all over him then stomped off where we heard the owner yelling at her yet again. The entrees were really good, but we didn't see out waitress the entire time we were eating, not even to see if everything was alright. We sat for another 15 minutes after we were finished before the owner came to the table telling us that the whole meal was free. My boyfriend tried to tell him that he didn't need to do that, which is when the owner began to get angry and after about 5 minutes of debating with the owner, my boyfriend finally just said OK. Even though we really wanted a Crembrule, we just said forget it and left. I ADVISE TO EVERYONE WHO READS THIS... DO NOT GO HERE!!! SAVE YOUR MONEY AND GO SOMEWHERE ELSE!!! REALLY!!!

0
★☆☆☆☆

Me and my boyfriend had gone their before and had a wonderful time. Come to find out it was when the owner wasn't there. The next time we went we were really excited. Unfortunately the owner was there. He came to the door to seat us after screaming at one of the wait staff, then sat us a a very little table, threw the menus down on the table and left. The waitress was very rude. Granted she was just screamed at by a real loser, still she was not the nicest person. While she was taking our order, my boyfriend mentioned that we wanted to buy a bottle of wine. She went and got the owner, which he then was really nice to us. (Small hint: talk to him about wine, he'll be your best friend!!!) After receiving our wine, it took 25 minutes for our waitress to come back. She brought us our appetizers then walked away with out taking our dinner order. We had the calamari to start and it was cold. After complaining about the calamari, she didn't even say "sorry, let me see if i can fix that for you" or "ill have them make you a new one". She just took it without saying anything, then returned to take our order. When we got our food, she tossed it on the table, almost spilling the sauce from my boyfriends lasagna all over him then stomped off where we heard the owner yelling at her yet again. The entrees were really good, but we didn't see out waitress the entire time we were eating, not even to see if everything was alright. We sat for another 15 minutes after we were finished before the owner came to the table telling us that the whole meal was free. My boyfriend tried to tell him that he didn't need to do that, which is when the owner began to get angry and after about 5 minutes of debating with the owner, my boyfriend finally just said OK. Even though we really wanted a Crembrule, we just said forget it and left. I ADVISE TO EVERYONE WHO READS THIS... DO NOT GO HERE!!! SAVE YOUR MONEY AND GO SOMEWHERE ELSE!!! REALLY!!!

Pros: The food....yup thats it!!!

Cons: EVERYTHING ELSE!!!!

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I dunno. The food isn't that bad, some things about the place are. In the summer, no AC is a real bonus. Everyone, including the help, think the owner is a major sack of pewk. He is. The bar is kind of a cool setting. I have seen the owner browbeat his help behind the bar before. Sad. It has potential and some good chow.

1
★★☆☆☆

I dunno. The food isn't that bad, some things about the place are. In the summer, no AC is a real bonus. Everyone, including the help, think the owner is a major sack of pewk. He is. The bar is kind of a cool setting. I have seen the owner browbeat his help behind the bar before. Sad. It has potential and some good chow.

Pros: Sometimes the owner is not there

Cons: Sometimes he is

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The food is outstanding and the prices are comparable to other nice Italian restaurants. We've dined there 4 times, always with our three children ages 3-9 years old. The service is OK, not the best and certainly not the worst. Its slow, and not super friendly, but we got our food in a timely manner and if we wanted more water or extra napkins we had to just wait. With children that is not always easy, so I have to remember that some diners actually have a relaxing leisurely dinner, a long dinner is not an option with our kids in tow. I haven't "experienced" the owner as others stated, nor would I tolerate him if I had the same experience they described--but we have not so we'll continue to eat there hoping the stories are in the past.

2
★★★★☆

The food is outstanding and the prices are comparable to other nice Italian restaurants. We've dined there 4 times, always with our three children ages 3-9 years old. The service is OK, not the best and certainly not the worst. Its slow, and not super friendly, but we got our food in a timely manner and if we wanted more water or extra napkins we had to just wait. With children that is not always easy, so I have to remember that some diners actually have a relaxing leisurely dinner, a long dinner is not an option with our kids in tow. I haven't "experienced" the owner as others stated, nor would I tolerate him if I had the same experience they described--but we have not so we'll continue to eat there hoping the stories are in the past.

Pros: Food quality, food choices, ambience

Cons: Service

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The owner screamed about his customers, while they were in the restaurant! Everyone heard him, and he was talking about us! Although he had no idea who we were, he was sure we were there to cheat him out of something! We were there for a nice meal, but he ruined it. I have heard from everyone who has ever been there that the man is unstable or drunk! I couldn't tell, but he made sure that I was going to tell everyone I could not to waste your money on mediocre food, a terrible atmosphere (with the manager screaming) and fruit flies everywhere! Unacceptable!

0
★☆☆☆☆

The owner screamed about his customers, while they were in the restaurant! Everyone heard him, and he was talking about us! Although he had no idea who we were, he was sure we were there to cheat him out of something! We were there for a nice meal, but he ruined it. I have heard from everyone who has ever been there that the man is unstable or drunk! I couldn't tell, but he made sure that I was going to tell everyone I could not to waste your money on mediocre food, a terrible atmosphere (with the manager screaming) and fruit flies everywhere! Unacceptable!

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I really love the pizza here but find everything on the menu is wonderful. You can get authentic Italian cuisine that is flavorful or pick a house pizza off the menu or build your own. Either way, it's a win win at Auguri!

4
★★★★☆

I really love the pizza here but find everything on the menu is wonderful. You can get authentic Italian cuisine that is flavorful or pick a house pizza off the menu or build your own. Either way, it's a win win at Auguri!

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I read the reviews to this place before I went and based on the wild claims about the owner I just had to check it out. Just went in September and the food was phenominal. I have had average and bad Italian before and this food blew me away. Now on to why I went there - the Owner. He is everything you hear, what an a**. Watched him yell at a customer for no reason at all. Maybe that is a part of his atmosphere he is creating, almost entertaining to read the reviews and than see it for yourself.
anyway, I recommend the restaurant as it is great food, you just may get lucky and kicked out before you have to pay the bill. Sweet.

5
★★★★★

I read the reviews to this place before I went and based on the wild claims about the owner I just had to check it out. Just went in September and the food was phenominal. I have had average and bad Italian before and this food blew me away. Now on to why I went there - the Owner. He is everything you hear, what an a**. Watched him yell at a customer for no reason at all. Maybe that is a part of his atmosphere he is creating, almost entertaining to read the reviews and than see it for yourself.
anyway, I recommend the restaurant as it is great food, you just may get lucky and kicked out before you have to pay the bill. Sweet.

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My husband and I used to go here every Friday. Loved the music, atmosphere. Service was always slow and everything overpriced but the food and drinks weren't bad.
One time we brought my sister there, got seated and ordered drinks. In about half an hour we got our drinks. We were starving and didn't want to wait another who knows how long to get our food so we asked for our bill, paid (we even left a tip, even with the horrible service) and left.
We still kept going there. Despite the one bad time, it was "our" place.
We came in on a Friday to listen to the jazz and have dinner. We got seated in the bar and waited for our menus. One waitress (NEVER smiles) kept ignoring us. We finally asked for menus from another waitress. She was very nice and said sure and handed them to us. The other waitress RIPPED THEM OUT OF OUR HANDS and said if you want food you can go to the other side, I'm not serving you. Then she IGNORED US AGAIN. I yelled that she owed us an explaination. She would not stop so we just kind of followed her and she told us that we don't leave tips so she won't serve us. I started seeing red. I demanded to speak to the manager because that was an outright lie. I have receipts to prove we leave tips, though most of the time we just leave cash. She said she was the manager and owner. I asked her who the guy was that was walking around saying he was the owner (he talked with us one time about a painting I reminded him of and he told us he was the owner) and she said it was her father. I said I wanted to talk to him but she wouldn't go get him. I looked around for him but he was in the kitchen so we just left.
We're STILL EXTREMLY UPSET. That place was special to us. I don't know why she chose us to take out her frustration on but it was uncalled for and the opposite of professional.
We have not, nor have any of our family and friends, been back since.
They lost a fairly large amount of customers that night.

0
★☆☆☆☆

My husband and I used to go here every Friday. Loved the music, atmosphere. Service was always slow and everything overpriced but the food and drinks weren't bad.
One time we brought my sister there, got seated and ordered drinks. In about half an hour we got our drinks. We were starving and didn't want to wait another who knows how long to get our food so we asked for our bill, paid (we even left a tip, even with the horrible service) and left.
We still kept going there. Despite the one bad time, it was "our" place.
We came in on a Friday to listen to the jazz and have dinner. We got seated in the bar and waited for our menus. One waitress (NEVER smiles) kept ignoring us. We finally asked for menus from another waitress. She was very nice and said sure and handed them to us. The other waitress RIPPED THEM OUT OF OUR HANDS and said if you want food you can go to the other side, I'm not serving you. Then she IGNORED US AGAIN. I yelled that she owed us an explaination. She would not stop so we just kind of followed her and she told us that we don't leave tips so she won't serve us. I started seeing red. I demanded to speak to the manager because that was an outright lie. I have receipts to prove we leave tips, though most of the time we just leave cash. She said she was the manager and owner. I asked her who the guy was that was walking around saying he was the owner (he talked with us one time about a painting I reminded him of and he told us he was the owner) and she said it was her father. I said I wanted to talk to him but she wouldn't go get him. I looked around for him but he was in the kitchen so we just left.
We're STILL EXTREMLY UPSET. That place was special to us. I don't know why she chose us to take out her frustration on but it was uncalled for and the opposite of professional.
We have not, nor have any of our family and friends, been back since.
They lost a fairly large amount of customers that night.

Pros: Ok food (for the most part), good music, location

Cons: The owner/waitress, price, wait time (for getting seated, food & drinks), just about everything

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We went to this restaurant for my birthday and I am a server my self, the waitress was very friendly and offered great service but the good experience stopped there! After a good 20 to 30 minutes (thank goodness we weren't in a hurry) the waitress comes to our table to let us know that our food had never been prepared because the printer in the kitchen was out of paper and our order never reached the cooks. No problem that happens on occasion right, she even offered a couple of free Tiramisu's to cover the delay, ok! 15 minutes later our dishes arrived, we had 2 lasagnas, a pesto pizza, spaghetti and sausage, ravioli and a rice dish. The lasagnas were cold and the pesto pizza actually had burnt pieces of something in it that tasted like charcoal. Now please, I'm not exaggerating, my 9 year old had ordered it and she really enjoys pesto, so when she said "this tastes a bit strange dad", it wasn't like most 9 years and pesto, I actually tried it to see if maybe it was too strong or fresh for her liking. When I tasted it, I knew immediately it was burnt particles and a lot of them on the pizza. I pulled the cheese off to look at what was underneath to find hard burnt something all over the pizza. I called the waitress over to explain and she felt so bad and asked what we wanted to do and I said eat, we are very hungry. We asked her to take the lasagnas back and have them cook or heat them all the way and asked for a cheese pizza for my daughter. Another 15 to 20 minutes later the other meals were brought back the lasagna still not heated thoroughly and looking like maybe I should be careful eating it, if you know what I mean. The pizza was fine. At this point I would expect the meals to be comped and an apology offered from the cook himself, or the manager but no one came out. Instead we received a bill for $133.02 that included the 18% tip because we were six. Do yourself a favor, find another restaurant to get Italian food from, Olive Garden be better.

0
★☆☆☆☆

We went to this restaurant for my birthday and I am a server my self, the waitress was very friendly and offered great service but the good experience stopped there! After a good 20 to 30 minutes (thank goodness we weren't in a hurry) the waitress comes to our table to let us know that our food had never been prepared because the printer in the kitchen was out of paper and our order never reached the cooks. No problem that happens on occasion right, she even offered a couple of free Tiramisu's to cover the delay, ok! 15 minutes later our dishes arrived, we had 2 lasagnas, a pesto pizza, spaghetti and sausage, ravioli and a rice dish. The lasagnas were cold and the pesto pizza actually had burnt pieces of something in it that tasted like charcoal. Now please, I'm not exaggerating, my 9 year old had ordered it and she really enjoys pesto, so when she said "this tastes a bit strange dad", it wasn't like most 9 years and pesto, I actually tried it to see if maybe it was too strong or fresh for her liking. When I tasted it, I knew immediately it was burnt particles and a lot of them on the pizza. I pulled the cheese off to look at what was underneath to find hard burnt something all over the pizza. I called the waitress over to explain and she felt so bad and asked what we wanted to do and I said eat, we are very hungry. We asked her to take the lasagnas back and have them cook or heat them all the way and asked for a cheese pizza for my daughter. Another 15 to 20 minutes later the other meals were brought back the lasagna still not heated thoroughly and looking like maybe I should be careful eating it, if you know what I mean. The pizza was fine. At this point I would expect the meals to be comped and an apology offered from the cook himself, or the manager but no one came out. Instead we received a bill for $133.02 that included the 18% tip because we were six. Do yourself a favor, find another restaurant to get Italian food from, Olive Garden be better.

Cons: The food and because of the quality of it, the price.

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We had a coupon and decided to check it out even after some of the bad reviews. The food was excellent and made fresh. The waitress was very nice and the owner came out and said hello and was not obnoxious like some of the reviews said. We are very critical when it comes to paying money for food and my husband being a chef said everything was excellent. We would go back again. It was worth every penny.

2
★★★★★

We had a coupon and decided to check it out even after some of the bad reviews. The food was excellent and made fresh. The waitress was very nice and the owner came out and said hello and was not obnoxious like some of the reviews said. We are very critical when it comes to paying money for food and my husband being a chef said everything was excellent. We would go back again. It was worth every penny.

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first off, yes the owner is a RUDE and ANGRY man!!! Loud and crazy at times as well...but if you can get past him, or go when he's not there, then your in for some wonderful food. not sure if his daughter is still there, but yes she spent at least a year in Italy learning skills and is one of the best chefs in the Seattle area. all of the food is made from scratch and per someone's comment below the sauce is made fresh right along with the meal..most good resturants do it that way. if you want sauce to be ready when u want it buy some Ragu. have been many times too this resturant since 1999 (until i moved to everett) and have never had a bad meal!! bad experience...yes (only when owner is there). but again tune him out or ejnoy his antics. either way the food is very good!!

2
★★★★☆

first off, yes the owner is a RUDE and ANGRY man!!! Loud and crazy at times as well...but if you can get past him, or go when he's not there, then your in for some wonderful food. not sure if his daughter is still there, but yes she spent at least a year in Italy learning skills and is one of the best chefs in the Seattle area. all of the food is made from scratch and per someone's comment below the sauce is made fresh right along with the meal..most good resturants do it that way. if you want sauce to be ready when u want it buy some Ragu. have been many times too this resturant since 1999 (until i moved to everett) and have never had a bad meal!! bad experience...yes (only when owner is there). but again tune him out or ejnoy his antics. either way the food is very good!!

Pros: great food and wait and kitchen staff, friday night band

Cons: owner

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I don't usually take time to write reviews, but this place stinks. I took my girlfriend here because she loves Italian food. Don't waste you money. Our salad was OK, the bread was stale and the main meal was terrible. The lasagna we had tasted bad, like it had been sitting in the back awhile. We bought a few drinks which were OK. We noticed a man talking loudly to people in the back. It was really distracting while we ate. When I got the check it was wrong and the waitress made a big deal about fixing it. I did not enjoy my meal there at all and thought I'd warn other people who like Italian food to stay away.

0
★☆☆☆☆

I don't usually take time to write reviews, but this place stinks. I took my girlfriend here because she loves Italian food. Don't waste you money. Our salad was OK, the bread was stale and the main meal was terrible. The lasagna we had tasted bad, like it had been sitting in the back awhile. We bought a few drinks which were OK. We noticed a man talking loudly to people in the back. It was really distracting while we ate. When I got the check it was wrong and the waitress made a big deal about fixing it. I did not enjoy my meal there at all and thought I'd warn other people who like Italian food to stay away.

Cons: food, loud talking during dinner by employees, waitress

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My husband and I visited Ristorante Auguri expecting a romantic dinner. Intstead we got bad service, bad food and the waitress wouldn't give us change for a $100. Our dinner was overpriced at $65 and even if we had given her a 20% tip (which she didn't deserve) it would have come to $78. She said she didn't have any more $20's, we'd have to wait while she waited on the other tables and got back to us. We were in a hurry to catch a show, so what were we to do? She ended up with a $35 "tip" - auful customer service. I would not recommend this restaurant to anyone who is looking for a nice evening out. I wish I would have read some of the reviews for this restaurant BEFORE I went. If I could I'd give this resaturant no stars.

0
★☆☆☆☆

My husband and I visited Ristorante Auguri expecting a romantic dinner. Intstead we got bad service, bad food and the waitress wouldn't give us change for a $100. Our dinner was overpriced at $65 and even if we had given her a 20% tip (which she didn't deserve) it would have come to $78. She said she didn't have any more $20's, we'd have to wait while she waited on the other tables and got back to us. We were in a hurry to catch a show, so what were we to do? She ended up with a $35 "tip" - auful customer service. I would not recommend this restaurant to anyone who is looking for a nice evening out. I wish I would have read some of the reviews for this restaurant BEFORE I went. If I could I'd give this resaturant no stars.

Pros: nice painting on the walls

Cons: customer service, food, dining experience

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Upon arriving the restaurant on 6/6 the host/owner said he was going to seat us in the lounge. We requested not to be seated in the lounge because the music was very loud and we wanted a more quiet setting. The owner then and I quote, asked me "do you want to argue with me"? I replied - not particularely. I am not sure what caused him to snap like that, but his wait staff explained that he had just had a terrible week and the Head Chef had quit, etc...

Our server offered us a free appetizer - which was an extremely unappetizing antipasto platter (costs $11ish - way overpriced) to make up for the rudness we were greeeted with - which was nice of her. We did not penalize the wait staff due to bad food and rude owner.

We decided to stay for dinner. Dinner was a disaster on a plate. Both veal dishes were tough, presentation was unappetizing, pasta was served plain (no butter or sauce of any kind) untinsils were dirty, and so on.

Ristorante Auguri came to us by word of mouth and this was our 4th time dining there. Other visits were up to par. We have also recommended this restaurant to other south enders looking for a nice dining experience. We will NOT return nor will we ever recommend this restaurant.

Take your chances going to Restorante Auguri!

2
★★☆☆☆

Upon arriving the restaurant on 6/6 the host/owner said he was going to seat us in the lounge. We requested not to be seated in the lounge because the music was very loud and we wanted a more quiet setting. The owner then and I quote, asked me "do you want to argue with me"? I replied - not particularely. I am not sure what caused him to snap like that, but his wait staff explained that he had just had a terrible week and the Head Chef had quit, etc...

Our server offered us a free appetizer - which was an extremely unappetizing antipasto platter (costs $11ish - way overpriced) to make up for the rudness we were greeeted with - which was nice of her. We did not penalize the wait staff due to bad food and rude owner.

We decided to stay for dinner. Dinner was a disaster on a plate. Both veal dishes were tough, presentation was unappetizing, pasta was served plain (no butter or sauce of any kind) untinsils were dirty, and so on.

Ristorante Auguri came to us by word of mouth and this was our 4th time dining there. Other visits were up to par. We have also recommended this restaurant to other south enders looking for a nice dining experience. We will NOT return nor will we ever recommend this restaurant.

Take your chances going to Restorante Auguri!

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I had a horrible experience here. The food was good, but not good enough to trump the owner's attitude. My partner and I brought our 2 year old daughter to this restaurant on a Saturday night. We were the only one of 3 tables at this place. Midway through our dinner, there was a party who requested a table for 6. The owner came to our table and basically demanded us to move. We didn't know what was wrong with the other tables in the restaurant. He could have easily put two tables together across the room and had a table for six. Instead, he decided to move the three of us and all of our plates. Anyone who has kids knows how difficult this would be. Our waitress even told me that this happens on a regular basis. How frustrating and embarrassing. Never again will I take my family here.

0
★☆☆☆☆

I had a horrible experience here. The food was good, but not good enough to trump the owner's attitude. My partner and I brought our 2 year old daughter to this restaurant on a Saturday night. We were the only one of 3 tables at this place. Midway through our dinner, there was a party who requested a table for 6. The owner came to our table and basically demanded us to move. We didn't know what was wrong with the other tables in the restaurant. He could have easily put two tables together across the room and had a table for six. Instead, he decided to move the three of us and all of our plates. Anyone who has kids knows how difficult this would be. Our waitress even told me that this happens on a regular basis. How frustrating and embarrassing. Never again will I take my family here.

Pros: good food

Cons: horrible atmosphere when the owner is there

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We have driven by many times....often seeing a man in a chef's coat outside smoking. No big deal, people smoke...but with an apron on and out front of the restaurant? Finally, we tried it out Saturday night before a show because of rave reviews on the food. Where to begin? Our server was kind, knowledgeable and friendly....good start. She took care of us and the 3 other tables in the restaurant and it looked like we were in for a good time. Then more tables...and more tables, and still only the one server. She was running around trying to accomodate everyone with a smile on her face. A few minutes later, the infamous smoking man from outside appeared and in a loud confrontation that our table and I am sure many others heard, reprimanded her for her speed and "offered" to fire her? Is there only 1 server in this restaurant? Then another serviceperson appeared to the rescue, a temporary fix, because before we were done eating she was no where to be seen again. We found out from the table next to us, whom she was waiting on, that she too had been fired (no option for her I guess). The rude, outspoken smoking man was now waiting on the tables that had been abandoned, and doing nothing to apologize for the situation. It made us sick to watch people being treated like that. Speaking of sick, the salads & bread were being made by the bare hands of the smoking man (thank GOD he was not cooking in the main kitchen, I dont even want to imagine). Long story short, our steak was amazing, the gnocchi filling, the chef who was cooking that night was polite & gracious when we complimented his cuisine, we didnt opt for dessert out of pity for our waitress to have one more thing to do. Maybe everything is so expensive to cover the horrifying dinner show that came with our meal? I wish luck to our server (Jessy/ Jenny?) and the cook (Jacque?)they could find better work. PS- we sat next to the nice couple (read below) and cute child who were moved for a "better" party. Ridiculous!

0
★☆☆☆☆

We have driven by many times....often seeing a man in a chef's coat outside smoking. No big deal, people smoke...but with an apron on and out front of the restaurant? Finally, we tried it out Saturday night before a show because of rave reviews on the food. Where to begin? Our server was kind, knowledgeable and friendly....good start. She took care of us and the 3 other tables in the restaurant and it looked like we were in for a good time. Then more tables...and more tables, and still only the one server. She was running around trying to accomodate everyone with a smile on her face. A few minutes later, the infamous smoking man from outside appeared and in a loud confrontation that our table and I am sure many others heard, reprimanded her for her speed and "offered" to fire her? Is there only 1 server in this restaurant? Then another serviceperson appeared to the rescue, a temporary fix, because before we were done eating she was no where to be seen again. We found out from the table next to us, whom she was waiting on, that she too had been fired (no option for her I guess). The rude, outspoken smoking man was now waiting on the tables that had been abandoned, and doing nothing to apologize for the situation. It made us sick to watch people being treated like that. Speaking of sick, the salads & bread were being made by the bare hands of the smoking man (thank GOD he was not cooking in the main kitchen, I dont even want to imagine). Long story short, our steak was amazing, the gnocchi filling, the chef who was cooking that night was polite & gracious when we complimented his cuisine, we didnt opt for dessert out of pity for our waitress to have one more thing to do. Maybe everything is so expensive to cover the horrifying dinner show that came with our meal? I wish luck to our server (Jessy/ Jenny?) and the cook (Jacque?)they could find better work. PS- we sat next to the nice couple (read below) and cute child who were moved for a "better" party. Ridiculous!

Pros: great tasting food, at least we didn't get sick. Jessy & Jacques

Cons: parking, smoking man (aka owner!), price, inaccurate menu, lack of staff

 

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