Fine Family Auto Rentals Inc

★☆☆☆☆
47.0549 -122.774
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360-923-0309

7821 Martin Way E

Olympia, WA

98516

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About Fine Family Auto Rentals Inc

Categories

Automotive

Automotive
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WE WERE LOOKING FOR A UTILITY TRAILER FOR OUR QUADS. WE MET WITH STEVE FINE IN LACEY AND HE SHOWED US THE MIRAGE TRAILER THAT WAS 16" ON CENTER. AFTER WE VIEWED THE SIZES OF TRAILERS ON SITE, WE CHOOSE THE SIZE, COLOR AND EXTRA'S AND ORDERED OUR TRAILER. WHEN WE PICKED UP THE TRAILER, HE HAD SOLD US A 24" ON CENTER UNIT. NOW HE WON'T WORK WITH US TO GET IT RIGHT. ON TOP OF THIS, THE CONSTRUCTION WAS LESS THEN GOOD. MISSING SCREWS ON OUTSIDE SIDE WALLS, SHARDS OF SHEET METAL ALL OVER WHERE SCREWS WERE PLACED. THE BACK JACKS WERE NOT DRILLED TO ALLOW JACK TO GO UP INTO THE FRAME AND WHEN WE PULLED IT HOME, THE JACKS CAUGHT THE PAVEMENT AND BENT THE BACK CORNER FRAME WORK. WE HAD TO DRILL NEW HOLES IN THE JACKS TO HAMMER THEM UP INTO THE FRAME TO KEEP FROM CATCHING THE PAVEMENT AND DOING MORE DAMAGE. THE EMERGENCY PULL CORD THATS ATTACHED TO THE TRAILER AND TRUCK IS TOO LONG AND WILL NOT PULL PIN ON TRAILER FOR THE TRAILER EMERGENCY BRAKE TO ENGAGE IN CASE OF TRAILER HITCH FAILURE. WHEN TESTING THE TRAILER BRAKE SYSTEM FROM THE MANUFACTURERS HANDBOOK,BY PULLING THE PIN OUT, THE HOUSING WHERE THE PIN WAS ENGAGED, CAUGHT FIRE AND MELTED THE HOUSING AND WIRES TO THE TRAILER.. OTHER ISSUES ARE; CALKING TO SEAL SHEET METAL AROUND WHEEL WELLS AND BULKHEAD AS WELL AS THE FRAME, IS PEELING OFF AND ALLOWING WATER TO SEEP IN SEAMS. PLASTIC CAPS ON THE LOCKING MECHANISM OF THE RAMP DOOR FELL OFF. THE SIDE ENTRY DOOR IS NOT SEALED AT BOTTOM AND THERE IS A VOID BETWEEN THE FLOOR AND DOOR CLOSURE WHERE YOU CAN SEE THE PAVEMENT WHEN DOOR IS OPEN. MY SUGGESTION IS TO NOT BUY FROM FINE FAMILY MOTORS KNOWN AS AUTO BOSS IN LACEY OR ANY OF THEIR OFFSHOOT BUSINESSES IN CENTRALIA OR WHERE EVER. I AM FILING COMPLAINTS WITH THE BBB, DEPT OF L&I, WA STATE CONSUMER AFFAIRS AND ANY OTHER AGENCY THAT WILL TAKE NOTE OF THIS PURCHASE.

1
★☆☆☆☆

WE WERE LOOKING FOR A UTILITY TRAILER FOR OUR QUADS. WE MET WITH STEVE FINE IN LACEY AND HE SHOWED US THE MIRAGE TRAILER THAT WAS 16" ON CENTER. AFTER WE VIEWED THE SIZES OF TRAILERS ON SITE, WE CHOOSE THE SIZE, COLOR AND EXTRA'S AND ORDERED OUR TRAILER. WHEN WE PICKED UP THE TRAILER, HE HAD SOLD US A 24" ON CENTER UNIT. NOW HE WON'T WORK WITH US TO GET IT RIGHT. ON TOP OF THIS, THE CONSTRUCTION WAS LESS THEN GOOD. MISSING SCREWS ON OUTSIDE SIDE WALLS, SHARDS OF SHEET METAL ALL OVER WHERE SCREWS WERE PLACED. THE BACK JACKS WERE NOT DRILLED TO ALLOW JACK TO GO UP INTO THE FRAME AND WHEN WE PULLED IT HOME, THE JACKS CAUGHT THE PAVEMENT AND BENT THE BACK CORNER FRAME WORK. WE HAD TO DRILL NEW HOLES IN THE JACKS TO HAMMER THEM UP INTO THE FRAME TO KEEP FROM CATCHING THE PAVEMENT AND DOING MORE DAMAGE. THE EMERGENCY PULL CORD THATS ATTACHED TO THE TRAILER AND TRUCK IS TOO LONG AND WILL NOT PULL PIN ON TRAILER FOR THE TRAILER EMERGENCY BRAKE TO ENGAGE IN CASE OF TRAILER HITCH FAILURE. WHEN TESTING THE TRAILER BRAKE SYSTEM FROM THE MANUFACTURERS HANDBOOK,BY PULLING THE PIN OUT, THE HOUSING WHERE THE PIN WAS ENGAGED, CAUGHT FIRE AND MELTED THE HOUSING AND WIRES TO THE TRAILER.. OTHER ISSUES ARE; CALKING TO SEAL SHEET METAL AROUND WHEEL WELLS AND BULKHEAD AS WELL AS THE FRAME, IS PEELING OFF AND ALLOWING WATER TO SEEP IN SEAMS. PLASTIC CAPS ON THE LOCKING MECHANISM OF THE RAMP DOOR FELL OFF. THE SIDE ENTRY DOOR IS NOT SEALED AT BOTTOM AND THERE IS A VOID BETWEEN THE FLOOR AND DOOR CLOSURE WHERE YOU CAN SEE THE PAVEMENT WHEN DOOR IS OPEN. MY SUGGESTION IS TO NOT BUY FROM FINE FAMILY MOTORS KNOWN AS AUTO BOSS IN LACEY OR ANY OF THEIR OFFSHOOT BUSINESSES IN CENTRALIA OR WHERE EVER. I AM FILING COMPLAINTS WITH THE BBB, DEPT OF L&I, WA STATE CONSUMER AFFAIRS AND ANY OTHER AGENCY THAT WILL TAKE NOTE OF THIS PURCHASE.

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