Johnson & Son Tire

A week ago my maintenance required light came on away from the town I now live in. I asked this business if they could see a reason for it. I had just had my car serviced and new water pump put on. They told me that three of the four struts were leaking, it would cost $150.00/strut and $98.00/labor each, approx. $1000.00. They then charged me $107.00 for the 15 minute look. I paid, but I have NEVER EVER been charged by anyone for a quick look like this. Ever.

I have a 2007 Toyota Camry, with only 49,000 miles on it. I am an older woman, the original owner of the car and do not lend my car out to anyone. My mechanic where I live now looked at the car Friday. He said they were fine.

I emailed Goodyear about what I discovered and ask for my money back since they tried to cheat me. Wade phoned back all hot and angry that I dare question them. Demanded who told me that, and then said they were wrong. I told him I would be another opinion them.

The SECOND mechanic at another place who I had for 10 years before I moved. "NOTHING WRONG WITH THE STRUTS ! "

Two certified, highly rated businesses BOTH told me my struts are NOT leaking. BEWARE of what this business tells you. And who gives them five star reviews. Bill Johnson has the same address as Goodyear hello. GET A SECOND OPINION ELSEWHERE.

great and fast service, they were very honest and cheaper than other shops, i shopped around and found they had the best price on service and tires, i would go back to this shop.

As an auto parts and supply professional I hear and know allot about this business. I have to say. Monroe Goodyear has a very high mechanic and staff turnover. I believe due to bad management and ownership. The morale there is bad. This causes poor quality repairs. This is not a real repair shop. I went there to support a customer. When I told others of having my truck serviced at Monroe Goodyear I almost got laughed out of the room. You guys need some help.

We bought a car and it had bad tires on it. So being christmas time and struggling year for money. We went to Goodyear to get a used set of tires to get us by for a few months till we could save enough money to get a new set. Well they sold us a very bad and unsafe set of tires. Now they are unwilling to help us out but sell us a $300 set of tires. I am very upset they are unwilling to work with us and dont care about customer service. All I want is another set of used tires that are good and safe. Or sell us a new set at a discounted price to make up for what we have already spent there. Manager there doesnt care about safety.

When my Dodge Stratus needed new tires, the first place I called was Costco. When I was put on hold for 10 minutes and then told that they swithced tires on a first-come first-serve basis, I decided to call my local Goodyear garage. To my delight, I found they were cheaper than Costco which surprised the heck out of me. So I took the car in, had the tires replaced along with an alignment and oil change. They took a little longer than they initially said, but I wasn't charged for any more labor and they even threw the alingment in for free. I was quite happy with the workmanship, service and friendly staff at this garage.

PROS: good workmanship, friendly staff
CONS: took longer than they said