Mario's

Great selection but staff can be pretentious if you don't "look" like you should be shopping there.

I've been to this store several times, obviously I realize its an expensive store, but also know that people that go there can afford the stuff in the store, but the service is just horrible !
The only reason why I go there is because of the selection of shoes/clothes they have but I pretty much have to help my self everytime but nobody seems to care....

I used to shop at Mario's a lot more than I do today. I still like to get a leather jacket there every other season. I started buying custom suits and shirts from 'My Haberdasher' a couple years ago and frankly I'd rather see my name in my suits than the designer's, especially if the fabric is coming from the same place. Mario's does have great shoes you won't find anywhere else. The price is a little high compared to my custom guy, Jeff Collins, so I probably give him about 80% of my business. Besides I always complain about parking at Mario's so why shouldn't I have my guy come to me. The trunk shows a Mario's are still fun to attend though.

I have been into Mario's a few times over the past six months and picked up a few things. While they have a great store with some amazing men's clothing, the staff is exceptionally rude. Recently I was "being helped" by a gentleman with a shaved head who may have been a manager and have never been made to feel as unwelcome and as such an inconvenience to the staff as I have been made to feel in Mario's, on every occasion, not just once. They act as though it's a privilege for me to be there spending my money there. The elitest attitude is just off putting and unnecessary.

I made my annual trip to Mario's today - just to see if things have changed. Men's staff is still polite and attentive. Women's salespeople still can't quite get there. I tried on a beautiful day dress, which unfurtunatelly didn't fit me, it was a size too big. Yet 2 salespeople tried to tell me how it was supposed to hang lose like that. I tried a coat and was swimming in it - the sales person advised that if I belted it right, it would fit well. Right. When I asked for a smaller size, they said that the designer didn't make smaller sizes. I checked with a boutique in NYC and guess what... smaller size is available. With Nordstrom now having a Gucci boutique and adding new designers daily and with Barney's expanding, why shop at a place like this?